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  • Solved

Unable to Sign in with

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also n… (read more)

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also noticed that I am unable to sign in using Facebook on another website. Ity appears as if I am not getting pop-ups but I don't have popups turned off. I have restarted Firefox and still no joy.

Any help or advice would be greatly appreciated.

Asked by Emma 2 months ago

Answered by Emma 2 months ago

  • Solved

Left click is not working unable to open link, start videos

The issue appeared about two days ago. On the page https://index.hu/ the left click is not working from firefox. This is the most popular news site in Hungary. I also exp… (read more)

The issue appeared about two days ago. On the page https://index.hu/ the left click is not working from firefox. This is the most popular news site in Hungary. I also experienced the issue on other sites.

It is working fine from chrome and chromium. The issue is appeared on linux and windows 10 machines as well.

I tried to clear the cache but it does not help.

Please fix this ASAP or I have to delete your browser.

Asked by gbvarga 2 months ago

Answered by gbvarga 2 months ago

  • Solved

Can not open Wheely.com on my computer

Good day! I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks a… (read more)

Good day!

I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks ago, everything was fine. Now the mistake is PR_CONNECT_RESET_ERROR

Could you please check it ASAP and help me out?

Best regards, Daria.

Asked by Daria 2 months ago

Answered by Daria 2 months ago

  • Solved

Unable to save any files to disk

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it … (read more)

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it to the temp directory firefox uses for this function, but this does not save the files to disk/the download folder like I want to. I am unable to "Save image as..." as well, since this is considered a download. There is no record of these downloads even being attempted in the download history.

Asked by liptherapypirate 2 months ago

Answered by liptherapypirate 2 months ago

  • Solved

Reader View icon missing.

READER VIEW icon is missing from the toolbar, and ENTER READER MODE is missing from the VIEW menu, even on sites/pages where it is enabled on my other computer. Firefox v… (read more)

READER VIEW icon is missing from the toolbar, and ENTER READER MODE is missing from the VIEW menu, even on sites/pages where it is enabled on my other computer. Firefox version 104.02

Asked by rob.riley 2 months ago

Answered by cor-el 2 months ago

  • Solved

Firefox 104 displays blank page on some websites

Hello, I've upgraded my Ubuntu distribution from Ubuntu 20.04 to 22.04 yesterday. This forced me to update my Firefox version, I am now running the 104.0.2. I now have th… (read more)

Hello, I've upgraded my Ubuntu distribution from Ubuntu 20.04 to 22.04 yesterday. This forced me to update my Firefox version, I am now running the 104.0.2. I now have the following issue: on some websites, the page loads normally but as soon as it's loaded, the page becomes entirely blank. This doesn't seem to be a website issue, as it actually appears normal for a very short instant before it disappears. A website for which this happens is: https://www.lalibre.be/ (I only encountered the issue on another website but it's from the same editor). I tried in a private window and it works normally! I tried in the normal window after deactivating all the addons, it still doesn't work. I tried with or without the Firefox account logged in, it doesn't work. Until now, it's only these 2 websites from the same editor, but as I said, they worked fine yesterday, they work fine on other browsers and they work fine in Firefox private mode. Any idea where this might come from?

Asked by vanecx 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Login not possible anymore on Letterboxd.com and other websites since update to FF 104

Hello, This issue might or might not be related to [other issue] I have since I updated Ubuntu 20.04 to 22.04 and therefore updated my Firefox to 104. I can't login anym… (read more)

Hello, This issue might or might not be related to [other issue] I have since I updated Ubuntu 20.04 to 22.04 and therefore updated my Firefox to 104. I can't login anymore on Letterboxd since the update. It's not a problem of username or password. When I click "Sign in", nothing happens except a page refresh, but I'm still not logged in. Other strange behaviour on that site since the update: most of the images don't appear. For example on this page : https://letterboxd.com/films/# all the movie covers are just blank.

The website does work properly when using Firefox in private mode though (both login and images work fine), so this makes me think it's related to my other issue mentioned above.

OS: Ubuntu 22.04 Firefox 104.0.2

EDIT after posting this question: I just found out that I can't login on Google either. I enter my username, password, then it asks me to validate on another apparel that it's really me, which I do, and nothing happens so I can't login. It works normally in private mode.

Asked by vanecx 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

The mouse-left click button does not work since last two updates

The mouse-left click button does not work since last two updates! The link is OK, floating menu with right click can open it in new tab, but left-click on buttons, divs, … (read more)

The mouse-left click button does not work since last two updates!

The link is OK, floating menu with right click can open it in new tab, but left-click on buttons, divs, links is dead for a while

Something was changed in Firefox in the wrong direction.

Please help

Asked by mesasartworks 2 months ago

Answered by mesasartworks 2 months ago

  • Solved

Disable the Reader View vertical toolbar, that floats on the left side of the screen

Hello! I'm using Firefox MSIX on a laptop with an OLED screen. To avoid burn-in, static elements on the screen are discouraged. Unfortunately, when the Reader View is en… (read more)

Hello!

I'm using Firefox MSIX on a laptop with an OLED screen. To avoid burn-in, static elements on the screen are discouraged.

Unfortunately, when the Reader View is enabled on Firefox, a vertical toolbar appears and is constantly on the same spot on the screen.

I would like to have this toolbar disabled or have it to hide/show depending on mouse prompt. Is there a built-in setting I could change to make this happen?

Would this solution here be my only option and would it work on Firefox MSIX? Finding the firefox profile on the Microsoft Store app is tricky.

Thank you.

Asked by fawlan 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Keyboard shortcut to switch focus to bookmarks toolbar

Is there currently a keyboard shortcut to switch the focus to the Bookmarks Toolbar? If not, are there any plans to add one? If not, I would like to request that functio… (read more)

Is there currently a keyboard shortcut to switch the focus to the Bookmarks Toolbar?

If not, are there any plans to add one?

If not, I would like to request that functionality.

Thanks, Rick

Asked by regapal 2 months ago

Answered by cor-el 2 months ago

  • Solved

Blinking Cursor - Insertion point to thin

I just upgraded to a 4k monitor and the blinking cursor is so thin I can not see it. I have adjusted the thickness in windows 10 with took care of the issue with Micros… (read more)

I just upgraded to a 4k monitor and the blinking cursor is so thin I can not see it. I have adjusted the thickness in windows 10 with took care of the issue with Microsoft applications but I can't figure out how to make it thicker in Firefox.

I've tried changing from Firefox theme to System theme but there was no change. Fonts is set to Segoe UI 17.

I have System theme -- auto enabled.

Any suggestions?

Asked by JD 2 months ago

Answered by cor-el 2 months ago

  • Solved

Expired cookie breaks Azure AD B2C auth (with Blazor and MSAL)

Hi all, is expired cookies management changed lately? Authentication doesn't work anymore in following use case. Question is all about FF for windows, while usually I'm o… (read more)

Hi all, is expired cookies management changed lately? Authentication doesn't work anymore in following use case. Question is all about FF for windows, while usually I'm on FF Android, Edge and Chrome for Windows and all these browsers are working correctly.

My working web app (static blazor wasm standalone) is interactively authenticating in Azure AD B2C using Microsoft.Authentication.WebAssembly.Msal library (like MSAL.js), API is an Azure Function protected through AAD B2C.

Login request successfully invokes Signin/Signup B2C flow with popup to myb2ctenant.b2clogin.com but breaks navigating to auth protected pages or backend apis.

From DevTools I see that every request to following b2c endpoints sets an expired cookie (expired 10 years before, year is now 2012):

When user clicks login: GET /myb2ctenant.onmicrosoft.com/b2c_1_sinsup/v2.0/.well-known/openid-configuration

Returning from login confirmation: GET /myb2ctenant.onmicrosoft.com/B2C_1_SInSUp/api/CombinedSigninAndSignup/confirmed?rememberMe=false&csrf_token=xxx

for example: Set-Cookie: x-ms-cpim-trans=; domain=myb2ctenant.b2clogin.com; expires=Fri, 14-Sep-2012 12:46:46 GMT; path=/; SameSite=None; secure; HttpOnly

FF registers this warning in console:

Cookie “x-ms-cpim-trans” has been rejected because it is already expired

Following when MSAL execute a request to /myb2ctenant.onmicrosoft.com/b2c_1_sinsup/oauth2/v2.0/authorize?xxxx

Response always contains:

Location: https://blazorapp.xx.web.core.windows.net/authentication/login-callback#error= interaction_required&error_description=AADB2C90077%3a+User+does+not+have+an+existing+session+and+request+prompt+parameter+has+a+value+of+%27None%27.%0d%0a

All other browsers are working... Thanks in advance for any help

Asked by croma 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Media player issue

My FireFox media player was working fine this morning. Now it will not play the mp3 files I need to play for my work. Also, there's no sound on YouTube when I use FireFox… (read more)

My FireFox media player was working fine this morning. Now it will not play the mp3 files I need to play for my work. Also, there's no sound on YouTube when I use FireFox. I have system sounds on my computer, and I have sounds on Google Chrome, but there are no sounds on FireFox. The media player will open with the mp3 files, but it does not move or play at all. I disabled my antivirus and it still won't work. So that is now fully back on. I uninstalled and reinstalled, restarted my computer, I have done so many things over the last 4 hours and nothing is working. There was a Windows update today that happened shortly before this problem occurred.

Asked by beezgram 2 months ago

Answered by beezgram 2 months ago

  • Solved

Display Bookmarks

I have 2 laptops I will call OLD and NEW. Both have Firefox Browser 104.0.2. I have the Menu Bar at the upper left corner for both OLD and NEW. On OLD when I click t… (read more)

I have 2 laptops I will call OLD and NEW. Both have Firefox Browser 104.0.2. I have the Menu Bar at the upper left corner for both OLD and NEW.

On OLD when I click the Bookmarks link in the Menu Bar, i see a few links (Manage Bookmarks, Bookmark current tab, etc). Then below the links I see all my bookmarks listed. I DO NOT have to click on a link to see my bookmarks.

On NEW when I click the Bookmarks link in the Menu Bar, I also see a few links (Manage Bookmarks, Bookmark current tab, etc). And then nothing else. I have to click a link to see bookmarks. How do I get NEW to display my bookmarks without having to click a link?

Asked by dobbsa 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Stop new tabs from being focused

On some websites (namely, twitter), middle clicking a post opens it in a new tab. However, whenever this happens, the new tab is always focused, is there a way to prevent… (read more)

On some websites (namely, twitter), middle clicking a post opens it in a new tab. However, whenever this happens, the new tab is always focused, is there a way to prevent this from happening?

This does not occur on websites such as Youtube.com, where middle clicking a video opens it in a new tab, but does not focus it. This is the preferred result.

Likewise, when middle clicking a bookmark, the newly created tab is also immediately focused. Is this preventable aswell?

Thank you for your time.

Asked by suliman_H 2 months ago

Answered by cor-el 2 months ago

  • Solved

Could not recover logins, keep overwrite when auto sync

Hi support team, Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud. Fortunately, I still keep all login files (json and key db files… (read more)

Hi support team,

Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud.

Fortunately, I still keep all login files (json and key db files), I tried to recovery all my logins, it was successfully.

But, right after that my profile was synced from the cloud to my machine then whole logins were clear.

So how can I overwrite my profile in the cloud so I can totally recovery my old logins?

Kindly help to give my some advice.

Thanks!

Asked by LHien 2 months ago

Answered by Dropa 2 months ago