• Solved

White line on top of screen

Hello=) I am using Firefox v128.2 esr 64bit on big sur 11.7.10.. In firefox there is always this white line on top of the screen when fullscreening a yt video... (but a… (read more)

Hello=)

I am using Firefox v128.2 esr 64bit on big sur 11.7.10..

In firefox there is always this white line on top of the screen when fullscreening a yt video... (but also partial bars in other situations-randomly) (temp workaround : cmd+up arrow . But, whenever you pause or press something it reappears.

Can we please implement a more elegant solution?

Thanks a bunch , dear Mozillians=)

Have an excellent day=)

Asked by Sky_Light 3 months ago

Answered by Sky_Light 2 months ago

  • Solved

restore session

I had a number of tabs open when my phone rang. After the call I checked the browser, and most of the tabs were gone. Usually there is an option to "restore previous se… (read more)

I had a number of tabs open when my phone rang. After the call I checked the browser, and most of the tabs were gone. Usually there is an option to "restore previous session" in History, but it is not there now. I would like to go back to that previous session. Is there a way to do that?

Asked by Chris Peterson 1 month ago

Answered by Chris Peterson 1 month ago

  • Solved

FF starts up with blank page when using Secure DNS

I am using VPN and have excluded FF using split tunnel, so I enabled Secure DNS in FF with Cloudflare. When I first launch FF, I get a blank page and nothing in the addre… (read more)

I am using VPN and have excluded FF using split tunnel, so I enabled Secure DNS in FF with Cloudflare. When I first launch FF, I get a blank page and nothing in the address bar. After that, I can open all webpages just fine. It's only that first page right when launching FF that doesn't work properly.

Asked by tzr916 1 week ago

Answered by tzr916 1 week ago

  • Solved

Open a new tab

Since the new updates the shortcut to add a new tab is gone - how do I get that back. Also i can no longer download my videos from facebook to upload to youtube - can th… (read more)

Since the new updates the shortcut to add a new tab is gone - how do I get that back. Also i can no longer download my videos from facebook to upload to youtube - can that be fixed as well?

Asked by Joseph Misiaszek (Vona Church) 3 weeks ago

Answered by jonzn4SUSE 2 weeks ago

  • Solved

Upgrade to version 131.0 broke my Internet Bill Pay website

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.… (read more)

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.com and I have cookies authorized in my exceptions list. Today I got this message:

Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings."

Bank says it hasn't changed anything, and no tweaks I tried on privacy settings fixed it. I believe it's an issue with the new version. Can you tell me how to fix it or let me know when Firefox will fix it? The site works fine in Microsoft Edge, but I'd like to avoid using Edge.

Thanks.

cps

Asked by La_Sombra 2 months ago

Answered by NoahSUMO 2 months ago

  • Solved

Can't log into Gmail

I've been using Firefox and Gmail on my PC and android phone for years. Today I can't log into my gmail account on my PC and instead it redirects to google support and go… (read more)

I've been using Firefox and Gmail on my PC and android phone for years. Today I can't log into my gmail account on my PC and instead it redirects to google support and goes on about clearing cache etc etc. I have cleared the cache but no different. I have restarted my pc and no different. PC is Windows 10.

I can log in to gmail using Google Chrome so I can't see that it is a Google problem. I can also log in ok on my Android phone.

Is this a Firefox issue?

Asked by brownlfb 1 month ago

Answered by brownlfb 1 month ago

  • Solved

Shrink vertical space between shortcut icons on new tab page

How to shrink this vertical space? (see attached image) Ever since 131.0.0 my shortcut icons got all messed up so I am trying to restore the original look. I've already … (read more)

How to shrink this vertical space? (see attached image)

Ever since 131.0.0 my shortcut icons got all messed up so I am trying to restore the original look. I've already removed the giant Firefox logo and made my icons larger. Now I need to condense them so I don't have to scroll to see them all.

Here's what I have so far in my userContent.css:

/* Minimize the size of the logo and wordmark on the Home/New Tab pages */ @-moz-document url(about:newtab), url(about:home) {

 .logo {
   background-size: 0px !important;
   height: 0px !important;
   width: 0px !important;
 }
 .wordmark {
   background-size: 0px !important;
   height: 0px !important;
   width: 0px !important;
   margin-inline-start: 0px !important;
 }
 /* Expand the shortcut icon images to max size on the Home/New Tab pages */
 .top-site-outer .tile .icon-wrapper {height:100% !important; width:100% !important;}

}

Asked by bsolj 1 month ago

Answered by cor-el 1 month ago

  • Solved

Portable version of Firefox

Hi, I used Firefox browser at work since it had the best add-in for tab groups (Simple Tab Groups). Unfortunately browser is not supported any more. Is there a portable v… (read more)

Hi, I used Firefox browser at work since it had the best add-in for tab groups (Simple Tab Groups). Unfortunately browser is not supported any more. Is there a portable version that can be run without installing, from Mozilla.

I read a post that indicated it was available from PortableApps, but am not conversant enough to know that it's 100% safe. Believe that it was able to be updated as well.

Asked by moz_spt 2 months ago

Answered by James 2 months ago

  • Solved

Firefox tab RAM usage increases over time when repeatedly changing an image's "src"

Hi, Not sure if this is the right place but here goes: Firefox keeps increasing it's tab RAM usage when I change the "src" property of an image programmatically for exte… (read more)

Hi, Not sure if this is the right place but here goes:

Firefox keeps increasing it's tab RAM usage when I change the "src" property of an image programmatically for extended periods of time (1 hour or so).

I created a dummy project here: https://github.com/mvandermade/example-base64-image-memory-high-native

The code above swaps out the image "src" 20 times a second. However I seen buildups with lower frequencies but bigger images too...

Here some measurement of tab RAM usage:

Measurements Windows 10: Firefox 131 00.00h 37MB 01.15h 127MB 03.00h 228MB

Edge (latest) 00.00h 28MB 01.15h 30MB 03.00h 33MB

(Edge seems to have no memory buildup as much)

Here is a copy of the code if the repo ever goes down:

<html>
    <head>
        <script>
        function generateRandomBase64Image() {
            // Create a canvas element
            const canvas = document.createElement('canvas');
            const ctx = canvas.getContext('2d');

            // Set canvas dimensions
            canvas.width = 200;
            canvas.height = 200;

            if(ctx == null) return ""

            // Fill the canvas with a random color
            ctx.fillStyle = `#${Math.floor(Math.random() * 16777215).toString(16)}`;
            ctx.fillRect(0, 0, canvas.width, canvas.height);

            // Draw some random shapes
            for (let i = 0; i < 10; i++) {
                ctx.fillStyle = `#${Math.floor(Math.random() * 16777215).toString(16)}`;
                ctx.beginPath();
                ctx.arc(
                    Math.random() * canvas.width,
                    Math.random() * canvas.height,
                    Math.random() * 50,
                    0,
                    Math.PI * 2
                );
                ctx.fill();
            }

            // Convert the canvas to a Base64 string
            return canvas.toDataURL('image/png');
        }

        setInterval(() => {
            document.getElementById("swapper").src=generateRandomBase64Image()
        }, 50)

        </script>
    </head>
    <body>
        <img src="" id="swapper"/>
    </body>
</html>

Just a observation from my side, if I can help improve things please let me know!

Greetings,

Martijn

p.s. I also created a project in React which gives similar results: https://github.com/mvandermade/example-base64-image-memory-high

Asked by martijn.vandermade 1 month ago

Answered by cor-el 1 month ago

  • Solved

Firefox lagging lagging a ton for a second or two

I tried the troubleshooting mode, which turns off all the add-ons. Despite that, my Firefox still lags. For example, when I click on a new tab, it takes a couple of secon… (read more)

I tried the troubleshooting mode, which turns off all the add-ons. Despite that, my Firefox still lags. For example, when I click on a new tab, it takes a couple of seconds to open. When I am typing, it takes a few seconds every now and then to catch up. Additionally, when I am scrolling, it will be unresponsive for a couple of seconds before jumping to where I supposedly scrolled to. I am using Mint Linux Firefox 128.0.3. Processor: 13th Gen Intel© Core™ i7-13700HX × 16. Graphics:

 Device-1: Intel driver: i915 v: kernel
 Device-2: NVIDIA driver: nvidia v: 550.90.07
 Device-3: Cheng Uei Precision Industry (Foxlink) HP Wide Vision HD Camera
   type: USB driver: uvcvideo
 Display: x11 server: X.Org v: 1.21.1.4 driver: X:
   loaded: modesetting,nvidia unloaded: fbdev,nouveau,vesa gpu: i915
   resolution: 3424x1926~240Hz
 OpenGL: renderer: Mesa Intel UHD Graphics (ADL-S GT1)
   v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2

Asked by theexaltedfuhrer 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Browser Update Won't Start Automatically: Resolved

Version: 115.16.1esr. Hello. I am sure that this is a 'known issue' but, when I attempted to update the browser just now, it failed and directed me to install it manual… (read more)

Version: 115.16.1esr.

Hello.

I am sure that this is a 'known issue' but, when I attempted to update the browser just now, it failed and directed me to install it manually.

Is there a time estimate when this glitch will be fixed?

Asked by Buddy2014 1 month ago

Answered by Buddy2014 1 month ago

  • Solved

How to disable the tab preview in Firefox?

This feature has suddenly appeared and I absolutely detest it! I don't need it, don't like it, don't want it! I have searched everywhere on how to disable it. PLEASE tel… (read more)

This feature has suddenly appeared and I absolutely detest it! I don't need it, don't like it, don't want it! I have searched everywhere on how to disable it. PLEASE tell me there is an option to do that.

Asked by itsizzi 3 months ago

Answered by cor-el 3 months ago

  • Solved

manage cookie exceptions

I want to create a list of allowed web sites in settings/cookies&data/manage exceptions, but it seems I have to enter each site MANUALLY. I would like to do this mor… (read more)

I want to create a list of allowed web sites in settings/cookies&data/manage exceptions, but it seems I have to enter each site MANUALLY. I would like to do this more quickly and easily by just selecting sites in the "manage cookies" list and designating them as exceptions. Or is there already some other way to do this that I haven't found? Also, after I have made exceptions for all my important sites, by whatever means, can I assume that I can press "delete all" in the "manage cookies" list and the allowed sites will not have cookies removed? What happens to exceptions if I select "delete cookies and site data when Firefox is closed?" If there is no way to make exceptions other than manually, I respectively request that some convenient method be added to the program. Thanks for any response.

Asked by deedj 2 months ago

Answered by cor-el 2 months ago

  • Solved

Pop-up while on web with Firefox. Set to block all pop ups?

Why does this pop up make. it past Firefox's blocker. Of course it's a scam also. Always pops up after midnight, I am a Windstream customer and they don't know anything … (read more)

Asked by PaDave 1 month ago

Answered by PaDave 1 month ago

  • Solved

tab pop-ups

Whenever I hover on a tab, a small pop-up immediately appears with the name of the tab and its website address. Sometimes this box is above the tab (and extending above t… (read more)

Whenever I hover on a tab, a small pop-up immediately appears with the name of the tab and its website address. Sometimes this box is above the tab (and extending above the top edge of the window) and sometimes below it. This behavior started recently with no action on my part. How can I stop this annoyance?

Asked by rm23 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

Video players don't work

So I can open up Youtube no problem, scroll around and even hover over a video for the preview. However the moment I click on a video the tab will crash. I check if this … (read more)

So I can open up Youtube no problem, scroll around and even hover over a video for the preview. However the moment I click on a video the tab will crash. I check if this was the case for other video streaming sites. HBO Max has the same issue while Amazon prime doesn't crash however has a message saying there is a problem with the video player. Now I checked if videos can work on another browser (Microsoft Edge), and there are no issues. I have cleared the cache, disabled extensions, checked for updates [update to date: 132.0.1 (64-bit)], restarted Firefox from troubleshooting mode, enabled autoplay, checked if videos work in private mode, updated my graphics card driver, and even checked if Firefox's volume is muted (its not).


Crash ID: 145d84d4-c11c-41a8-9534-e00ff0241105 Signature: [@ std::basic_string<T>::_Construct ]

https://crash-stats.mozilla.org/report/index/145d84d4-c11c-41a8-9534-e00ff0241105#tab-debug

Asked by thekim0517 1 month ago

Answered by thekim0517 1 month ago

  • Solved

Cannot access websites because I'm using Firefox.

I have 6 websites that I currently cannot sign into using Firefox. Support tells me to use those two crap browsers Chrome and Edge. I end up using Edge because it is embe… (read more)

I have 6 websites that I currently cannot sign into using Firefox. Support tells me to use those two crap browsers Chrome and Edge. I end up using Edge because it is embedded in my computer and I cannot delete. I will not install Chrome and have put on Avast Secure Browser and CClean browser. Both are just Chrome with a new gooey. My Father is also having the same trouble. Most of the sites are for Utilities and rewards programs. Avast is also blocked. Are you aware and working on getting this fixed?

Asked by Dawn Smiley 2 months ago

Answered by ThePillenwerfer 2 months ago