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All web pages only display in text format only

Switched on my laptop today and all open tabs in Firefox only showing web pages in text format, not images, graphics. Have restarted Firefox, rebooted laptop, cleared cac… (read more)

Switched on my laptop today and all open tabs in Firefox only showing web pages in text format, not images, graphics. Have restarted Firefox, rebooted laptop, cleared cache/data, checked latest version. Not touched any setting and Edge works fine with same sites. After using Firefox as by preferred browser for many years it looks like I need to find an alternative which makes me sad.

Asked by max158 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Hmm. We’re having trouble finding that site.

I have been unable to connect to any website through firefox. Every other browser works. Can someone please help? The error is: Hmm. We’re having trouble finding that … (read more)

I have been unable to connect to any website through firefox. Every other browser works. Can someone please help?

The error is:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.google.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by br9xbnrnnn 3 months ago

Answered by cor-el 3 months ago

  • Solved

firefox for mac (128.0.3) shows text only links

Rather than show websites with text, images, links, etc, I now have only text-links as shown in the attached picture. The website is: https://austin.bibliocommons.com/us… (read more)

Rather than show websites with text, images, links, etc, I now have only text-links as shown in the attached picture. The website is: https://austin.bibliocommons.com/user/login?destination=%2Fuser_dashboard

Website opens properly using Safari and Chrome.

Asked by tungs101 3 months ago

Answered by cor-el 3 months ago

  • Solved

Half My Pages Will Not Load Correctly - All of a Sudden Today!

Everything was fine until about an hour ago. Suddenly over half My tabs quit working. Either the display is weird and all text, or the page is blank, or there is a smal… (read more)

Everything was fine until about an hour ago. Suddenly over half My tabs quit working. Either the display is weird and all text, or the page is blank, or there is a small "broken image" icon in the upper left... A few tabs are working fine. On X I get a notice saying, "Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com."

I tried turning off tracking (which was NOT "strict!!!"), and that did not fix the problem.

What is going one????

Asked by Amaterasu Solar 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

[solved] How can I post HTML code in support.mozilla.org questions ?

Hello. How can I post HTML code snippets in support.mozilla.org questions ? All HTML code is rendered and none of the usual markdown (``` etc.) works. … (read more)

Hello. How can I post HTML code snippets in support.mozilla.org questions ? All HTML code is rendered and none of the usual markdown (``` etc.) works.

Asked by welcome 3 months ago

Answered by cor-el 3 months ago

  • Solved

can't download files

can't download files from any sites (it write eror....) i can dowland only from google wtf i live with this problem -+ 1 year if you need to write me… (read more)

can't download files from any sites (it write eror....) i can dowland only from google wtf i live with this problem -+ 1 year if you need to write me i add my discord and telegram to images if you have some ideas to fix write me please. Thanks🤍

Asked by My-Dell-Laptop2024 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

When links open Firefox, none of my saved items -- passwords, add-ons, etc. -- are available

When I receive an email that has a link, Firefox opens without any of my settings. This also happens with Firefox pop-ups, which indicate I don't have certain products, … (read more)

When I receive an email that has a link, Firefox opens without any of my settings. This also happens with Firefox pop-ups, which indicate I don't have certain products, such as Web Advisor, even though I do.

I guess the first question is why a new iteration of Firefox is opened when I already have it running.

Asked by crl4242 4 months ago

Answered by TechHorse 3 months ago

  • Solved

On Firefox, Gmail doesn't autofill my login name

I run Firefox on a Mac. I've saved my gmail login credentials in my Firefox saved passwords. About a month ago I started having a problem where opening the gmail login pa… (read more)

I run Firefox on a Mac. I've saved my gmail login credentials in my Firefox saved passwords. About a month ago I started having a problem where opening the gmail login page no longer autofills my gmail username. I've used Firefox, Gmail, and Mac together for 14 years. This has never been a problem until July 2024.

I can't find an answer in Mozilla Support, Stackoverflow, etc.

Asked by bbcc 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Gmail is not working

Gmail is not working. I enter the link https://mail.google.com in the address bar and nothing opens (white screen). This has not worked for about 2 months (maybe even mor… (read more)

Gmail is not working. I enter the link https://mail.google.com in the address bar and nothing opens (white screen). This has not worked for about 2 months (maybe even more).

Asked by Nelver 3 months ago

Answered by Nelver 3 months ago

  • Solved

Browse history

Hello, Couple of days ago I could not start up Mozilla Firefox due to a corrupted file. Naturally, I was immediately worried about my bookmarks, extensions, browse histo… (read more)

Hello,

Couple of days ago I could not start up Mozilla Firefox due to a corrupted file. Naturally, I was immediately worried about my bookmarks, extensions, browse history...

In the end I re-installed Mozilla Firefox -without removing my old folders on C-drive and in AppData- and was able to recover my old bookmarks and extensions just fine.

However, for my old browse history I am not so sure. I have not found a way to restore those.

Could someone help?

Thank you in advance!

Asked by Jorik V. 2 months ago

Answered by TechHorse 2 months ago

  • Solved

Unable to sign into Outlook, DirecTV, and sometimes Ebay

I have had it up to here with Firefox. I am madder than a hornet. Currently, I am unable to access my Outlook email and DirecTV in my Firefox browser, though I can in o… (read more)

I have had it up to here with Firefox. I am madder than a hornet. Currently, I am unable to access my Outlook email and DirecTV in my Firefox browser, though I can in other browsers I have. Sometimes, I can't even sign into Ebay.

The DirecTV problem goes back at least 4 years to a different PC, so I have had this same problem on two PCs, therefore it can't be my PC. Besides, why can I access DirecTV on my Norton private browser and not on Firefox? I get the following error window:

    An error occurred while processing your request.
    Reference #219.b2173e17.1724008787.36e807
    https://errors.edgesuite.net/219.b2173e17.1724008787.36e807

The differing Outlook problem has popped intermittently over the past few months, but has happened more often lately. In that problem, the sign-on button is not activated.

Similar with the Ebay sign-on problem, except Ebay thinks I'm a bot and won't let me go any further than that perplexing error message.

I'm in the process of gravitating to the Norton private browser. I've already got all my bookmarks moved to that browser. At least Norton works for these three websites.

To put it bluntly, I think Firefox is a big stinking pile of horse manure. Firefox makes it EXTREMELY difficult to find out solutions. I believe Firefox actually WANTS it to be difficult to use. Why else would it be so hard to find out things? For example, instructions tell me to do something in some menu or click on some button, but the menu selections or buttons usually aren't there. I go round and round through the same blankety-blank webpages. I feel like a June bug constantly circling round a light. Even wanting to simply restore Firefox to original settings requires pulling eye teeth.

It took me over an hour to finally restore Firefox settings yesterday, which fixed things for THAT DAY ONLY. Today, the same problems cropped back up again.

I've had it. Unless I'm given some solution THAT ACTUALLY CONTINUES TO WORK, I am quitting Firefox.

Have a good day. I sure as hell haven't.

Asked by David Currey 2 months ago

Answered by David Currey 2 months ago

  • Solved

Maintaining login info between tabs

On Opera and Chrome, I am logged in as a google user. I make a diary available from a web page which is limited as to how the viewer sees it. If I (or another authorised … (read more)

On Opera and Chrome, I am logged in as a google user. I make a diary available from a web page which is limited as to how the viewer sees it. If I (or another authorised user) is viewing it then they see all the detail. If anyone else sees it then they only see 'busy' against all the bookings. This has worked fine for years.

On changing to Firefox, though, when the web diary is accessed - even though I am logged in properly - it only shows the 'busy' view. It seems as if it's not maintaining my google login, hence showing the 'incorrect' view.

Is there anything that I can change to make this work properly?

TIA

Asked by Ian Smith 4 months ago

Answered by cor-el 4 months ago

  • Solved

Moving from the ESR version to the "normal" one without loosing settings and bookmarks

Hi, I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September. I am a non-technical user. W… (read more)

Hi,

I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September.

I am a non-technical user. While I do have Safari and Chrome, I would prefer to continue using Firefox.

Could you please let me know the steps to execute to somehow switch from the ESR version to the current normal version without loosing settings, bookmarks or ending up with problems? Thanks in advance.

Asked by Sue 2 months ago

Answered by Sue 1 month ago

  • Solved

Firefox partially exiting full screen when I move my mouse at the top of the screen.

Firefox is, without a doubt, the best browser I have ever used, and I mean it. It's privacy oriented, great GUI, and is overall customizable. But, there are definitely so… (read more)

Firefox is, without a doubt, the best browser I have ever used, and I mean it. It's privacy oriented, great GUI, and is overall customizable. But, there are definitely some things which need improvement ASAP, such as the following: When I mouse over the top of my screen, Firefox semi-exits full screen mode and displays the toolbar. It is extremely annoying. Please make this an option somewhere; for me, even a hacky fix will do. Please, just help me get rid of it. Thanks :)

Asked by nejtehig 3 months ago

Answered by cor-el 3 months ago

  • Solved
  • Locked

Pinned tabs disappears when opening new private window and closing first the normal firefox window

I'm using 128.0.3 (64-bit) for Windows, on Windows 10. 1. I open Firefox normal window. It has some pinned tabs. 2. I open an additional private window 3. I close the no… (read more)

I'm using 128.0.3 (64-bit) for Windows, on Windows 10.

1. I open Firefox normal window. It has some pinned tabs. 2. I open an additional private window 3. I close the normal Firefox window. Only the private window remains 4. I close also the private window 5. I restart Firefox normal window. The pinned tabs have disappeared.

Thank you. Adrian

Asked by test127001 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved
  • Archived

files downloading instead of opening in viewer

I've spent many hours trying to fix this problem. When I click on a document that I want to view, it is downloading to my computer. I have the latest version of firefox o… (read more)

I've spent many hours trying to fix this problem. When I click on a document that I want to view, it is downloading to my computer. I have the latest version of firefox on a windows 11 pc. Please assist.

Asked by Miami Sally 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

  • Solved
  • Archived

google.com won't load

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and… (read more)

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and AVG Anti-Tracking. The version is the latest version 116.0.1

Asked by anthonyjshaffer917 1 year ago

Answered by anthonyjshaffer917 1 year ago