• Solved

Having problems with Ufile.com working properly.

Hello, I use Ufile for my taxes. They weren't bad a few years back. For the past 3-4 years they have been a problem with their website not loading properly. They want you… (read more)

Hello, I use Ufile for my taxes. They weren't bad a few years back. For the past 3-4 years they have been a problem with their website not loading properly. They want you to use Chrome (as do more then a few websites). I don't like Chrome for privacy reasons. What do you suggest I do? Load Chrome for Ufile and then delete it. Can you suggest a tax website that works better with Fire Fox? Open to suggestions. Thanks in advance. Bob

Asked by rglowrie 3 months ago

Answered by cor-el 3 months ago

  • Solved

Firefox Copy/paste bug on answers.microsoft.com

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it int… (read more)

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it into my message, nothing happens.

However, If I paste the item elsewhere, i.e. in my test editor, and copy it from there, then I can paste it into the answers.microsoft.com. thread message.

I initially thought this was some Microsoft site restriction, but I don't experience this in Chrome. Not only can I paste into a thread there, but I can copy something on that page and paste it into that Microsoft thread in Firefox.

So I suppose. strictly speaking, this is a pasting problem.

Here's an example of a thread there link text

Asked by noel_envode 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Firefox (version 130.0.1 (64-bit)) not playing audio through headphones

I have encountered an issue very similar to the one described here: https://support.mozilla.org/mk/questions/1407928 Firefox (version 130.0.1 (64-bit)) is not playing au… (read more)

I have encountered an issue very similar to the one described here: https://support.mozilla.org/mk/questions/1407928

Firefox (version 130.0.1 (64-bit)) is not playing audio through headphones. Have tried a number of sites - e.g. YouTube, internet radio stations, news sites.

However, unlike in the above-mentioned support article, the Windows App Volume and Device Preferences settings are set to default.

I have since also tried restarting my PC (Windows 10 ; Version 22H2 (OS Build 19045.4651) and resetting the App Volume and Device Preferences to the Microsoft default settings (see Image attached).

I also tested and audio plays fine through Chrome browser, VLC media player, Teams and Edge.

Would love to find a solution! Thanks D

Asked by danielpanek 2 months ago

Answered by danielpanek 2 months ago

  • Solved

Why is this process running?

On my Windows 7 machine, I am running Firefox V115.17.0esr (64 bit). When using Task Manager yesterday, I noticed the process spNMHost.exe whose description reads "Autofi… (read more)

On my Windows 7 machine, I am running Firefox V115.17.0esr (64 bit). When using Task Manager yesterday, I noticed the process spNMHost.exe whose description reads "Autofill Engine host for Chromium-based web browsers", but this process is started by Firefox (and ends when Firefox closes).

What the heck is going on?

Asked by groston 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

How do I open a special page from within an addon?

I know that addons have no power on special pages. I understand the security concerns and I agree. I would still like to at least open `about:about` from an addon, like e… (read more)

I know that addons have no power on special pages. I understand the security concerns and I agree. I would still like to at least open `about:about` from an addon, like e.g., vimium or just from a bookmark. Is that possible? And if so, how?

Asked by maxim.ritter.von.onciul 2 months ago

Answered by cor-el 2 months ago

  • Solved

Hover preview in about:config keeps resetting to true after restarting

I want to turn off the hover preview feature. First I went in settings, but that disabled only the thumbnail (browser.tabs.hoverPreview.showThumbnails in about:config is … (read more)

I want to turn off the hover preview feature. First I went in settings, but that disabled only the thumbnail (browser.tabs.hoverPreview.showThumbnails in about:config is set to false and saved). Then I went in about:config and manually set browser.tabs.hoverPreview.enabled to false as well, that disables the unwanted feature completely.

But every time I restart the browser it's turned back to true (just hover.Preview.enabled, not hover.Preview.showThumbnails). Can I save my settings? It's annoying that I can't opt out.

Asked by jazz912x 3 months ago

Answered by jazz912x 3 months ago

  • Solved

Translate to selected language on a per-site basis?

I miss being able to chose which language to translate to on a per-site basis AND the browser remember that setting. If you want to permanently translate to a specific la… (read more)

I miss being able to chose which language to translate to on a per-site basis AND the browser remember that setting. If you want to permanently translate to a specific language you have to change the preferred display language for all websites as I understand it. Actually it would suffice to be able to set a standard language to translate to, but independent of the preferred display language.

I know Firefox Translate is still Beta so perhaps this important enhancement is in the pipeline?

Asked by loxia_01 2 months ago

Answered by loxia_01 2 months ago

  • Solved

Autofill Varification Codes

I haven't figured out how to get Firefox to fill in Verification Codes when logging into web sites that require such. Can you provide steps to this feature? … (read more)

I haven't figured out how to get Firefox to fill in Verification Codes when logging into web sites that require such.

Can you provide steps to this feature?

Asked by EV_Driver 3 weeks ago

Answered by EV_Driver 3 weeks ago

  • Solved

Hyperlinks giving bizarre yellow box in upper right.

I have a Dropbox Paper document that I use for my bookmarks. It lists the name of the site (with link attached) and hints as to my username/password for any given site I … (read more)

I have a Dropbox Paper document that I use for my bookmarks. It lists the name of the site (with link attached) and hints as to my username/password for any given site I use.

For years, it has worked just fine, but trying to solve a different problem, something happened (in my settings?) that renders those hyperlinks non-working. When I click on, say Facebook, it formerly took me right to FB. NOW it gives me a weird yellow box in the upper right corner that says "about:blank" in the upper left of the box, and 3 white boxes at the lower right of the yellow box "Allow" "Deny" "Close." If I click on "Allow," I get a blank page. My navigation doesn't seem to recognize the links I've placed in the Doc.

A friend on FB posted a link to a YouTube video and when I clicked on that, I got the yellow box with the proper URL and a white box option to continue. I've tried to recreate that particular box, but, apparently, once it's accepted, it's OK from there on out.

I have tried deleting the link from the Paper Doc and reinstating it, and I still get the yellow box.

What have I done and how the heck do I get rid of that yellow box?

Asked by Bosco 1 month ago

Answered by Bosco 1 month ago

  • Solved

Firefox (Mac) unresponsive, and doesn't load any pages including internal ones such as settings, or about:support, even after complete app reinstall.

I have reinstalled Firefox on my Mac many times, completely removed all files using app cleaner, and reset Firefox by holding shift and option on start. Despite this, the… (read more)

I have reinstalled Firefox on my Mac many times, completely removed all files using app cleaner, and reset Firefox by holding shift and option on start. Despite this, the app is very slow to launch, and when it does no pages load or render. Opening a new tab freezes the entire app for 15-30 seconds, and when the tab opens it is completely blank. Attempting to browse to a URL does nothing, and the address bar just returns to being empty. Attempting to open settings does nothing, although parts of the app that open separate windows such as the about version info and bookmarks work fine. The only thing I haven't done at this point is completely reinstalling macOS, so maybe there is something wrong with my system config. I first noticed this issue when using the early macOS Sequoia betas, and assumed the app wasn't updated to support it yet. However after updating macOS and completely removing and reinstalling all traces of Firefox, it still doesn't work. I am currently using macOS 15.1 beta, however the issue also persisted on 15.0.

Asked by jacobchurch10 2 months ago

Answered by jacobchurch10 4 weeks ago

  • Solved

Pressing Enter in empty search bar doesn't work anymore

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing th… (read more)

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

Asked by taina1 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Tabs disappeared

Hi, I've started my laptop after 3 days, opened Firefox web browser and all my tabs are closed / lost. If I try History -> "Recently closed tabs or windows" is greyed… (read more)

Hi, I've started my laptop after 3 days, opened Firefox web browser and all my tabs are closed / lost. If I try History -> "Recently closed tabs or windows" is greyed out. How can I recover all my tabs from this computer?

Thank you, Tudor

Asked by tudorpatru 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

Can no longer upload a video to YouTube

Recently, I have not been able to upload a video to YouTube. When I try to upload it, the upload is stuck on 0%. I tried another browser, and it worked fine. This has not… (read more)

Recently, I have not been able to upload a video to YouTube. When I try to upload it, the upload is stuck on 0%. I tried another browser, and it worked fine. This has not been a problem until. I have uploaded many videos. The last time was about a month ago. So, maybe there is some problem with an update. Does anyone else have this problem or know the solution?

Asked by laservius 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

Downloads fail immediately after starting from Google Drive.

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files. The first issue … (read more)

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files.

The first issue is that when downloading a file from Google Drive, the download always fails. It opens up a menu asking me where to save the file but the files name is "download" with no extension, when starting the download it will fail. In the images below you can see what it looks like. This happens with most files on Google Drive, usually those larger than 50MB (a VERY rough estimate). Both in the default tab and in the container tabs I use.

The second issue is very similar, when downloading a file, this time from anywhere on the web, when asking me where to save the file, the name of the download is a string of random letters and numbers with no extension. When starting the download it fails because the name is too long, after renaming it to something shorter it still fails. I don't really have any sites I can give as examples because this problem only occurs randomly.

For both problems I have tried attaching the correct filename and extension but it still fails.

Asked by MadaHaz 5 months ago

Answered by MadaHaz 5 months ago

  • Solved

Popup messages from browser.

Hello, After update to firefox 127 for linux I get popup messages every time I visit a site. A typical message is e.g. for google.com: www.google.com 1 Any hints? Thank… (read more)

Hello, After update to firefox 127 for linux I get popup messages every time I visit a site. A typical message is e.g. for google.com:

www.google.com 1

Any hints? Thanks in advance.

Asked by Patreas Achaios 5 months ago

Answered by jonzn4SUSE 5 months ago

  • Solved

How to get tabs to look like how they used to in older versions

Version: Firefox 129 Ubuntu/Debian I'm using the Proton theme in Firefox and would like to revert the tabs to their previous, non-floating style. I've tried using the [p… (read more)

Version: Firefox 129 Ubuntu/Debian I'm using the Proton theme in Firefox and would like to revert the tabs to their previous, non-floating style. I've tried using the [profile]/chrome/userChrome.css method and enabling toolkit.legacyUserProfileCustomizations.stylesheets, but this hasn't worked. Is there another way to achieve this? Thanks for your help in advance!

Asked by Ben Luketic 3 months ago

Answered by Ben Luketic 3 months ago

  • Solved

Keyboard shortcuts for media playing on browser accidentally disabled

I accidentally disabled the keyboard shortcut for media browsing. For example, I was able to fast forward by 10 seconds by tapping the right arrow on my keyboard, but thi… (read more)

I accidentally disabled the keyboard shortcut for media browsing. For example, I was able to fast forward by 10 seconds by tapping the right arrow on my keyboard, but this has now been disabled. I cannot figure out how to get back to settings to re-enable this feature (checked online, in Mozilla support pages and on Mozilla community)

I think I tapped Ctrl + left arrow to bring up the settings box when I accidentally disabled the keyboard shortcut. Any help would be appreciated

Asked by fariad 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Tabs on bottom

Hi OK so I was having some issues with firefox where I had to reinstall it and this did in fact resolve the issues I was having. Problem I have is this though when I… (read more)

Hi

OK so I was having some issues with firefox where I had to reinstall it and this did in fact resolve the issues I was having.

Problem I have is this though when I reinstalled it I first backed up my chrome folder which had all my custom CSS to move the tabs to the bottom of the header area and when I then reinstalled FF I then copied the folder back into my profile folder using the More Info under the help menu to make sure I was in fact in the right profile folder.

Problem is the code isn't moving the tabs and I seem to remember some issues with this the last time we had to fix FF that something had changed with the Chrome folders and such.

So what do I need to do to get my tabs back on the bottom again as I hate them up top!

Version: 128.0.3

Thanks!

Asked by scottish2 4 months ago

Answered by TechHorse 4 months ago