Firefox Support Forum

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did:

• turned hardware acceleration and recommended settings off
• cleared cache and profile few times
• offline and safe mode
• restarting and reinstalling for few times
• installing Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017, 2019, and 2022 (vc_redist.x64.exe).

still hangs up.

it sometimes opens after i restarted,what can cause this?

How do I change my "saved" email Address in your browser? It currently has my very old email address: [edited email from public] @cox.net. Many websites display that old setting associated with my info/reply. In my canned responses, I can change/update my name, phone #, etc....but cannot repeat cannot change the email address. The block displays: [edited email from public] @cox.net. I have went to settings, privacy & security, etc in your application to search how I can update this Old Email Address. Your application always sends email to my correct address: [edited email from public] @gmail.com but when I reply to the site/request my response/page displays the old incorrect email. Please Please advise how I can correct this severe problem. It prevents me from donating to viable causes/programs because my reply lists my incorrect email address.....BTW I will be most most happy to donate to you guys if we can get this error corrected. Thank You in advance for our help. Wayne Bostic, [removed phone# from public], [removed email from public]

Why do I keep getting Access Denied error messages when I try to open common sites like Lowes or Autozone? These sites have always worked with no problem for many years but now do not open. I have tried deleting all my history but they still don't work. Ready o quit FireFox.

Dear Sir.

In the search section of Firefox for a topic in Firefox right at the home page... when I type a topic to search.... it transfers my typed information to the very top of the page leaving the middle title box for search blank. I can't see what I'm typing in properly because of this...........

In Microsoft Edge this type in search works perfectly...You type it in the big search box and it then searches perfectly...and you can see better what your typing in......

In Firefox it's showing a search box to type in your information but converts it to this tiny box on top of the page.....it's terrible to use compared to Edge....

Can this be modified to work like the search page in Microsoft Edge with a Firefox update?

Thanks for your help....Leonard C.

Find the "switch" that gets "activated" (when using ANY private browser window) that prevents us from using "printscreen" AND...ALL other "printsreen apps" as well (such as "windows snipping tool"). After using ANY private browser, Printscreen just shows an all black screen! Once you've used a private browser window (on a Win 7 desktop)...you no longer have any printscreen ability until after you power-cycle...when it's too late!! Printscreen ALWAYS shows an all black screen!

Try it for yourself on YOUR desktop...regardless of your system!

AARRGGHH!! >:-(

I have two identical computers running Firefox on Windows 7. No serious issues for 3 years or longer.

Just recently, version 100 showed "Unknown Source" instead of the normal UAC authorization window which lists mozilla.org as the source.

The 100.0.1 update showed the same warning.

This only occurred on one of the computers. The other one does not show the warning.

Firefox worked fine after doing the downloads anyway, but the "Unknown Source" is not right and makes the user think security is being compromised.

I DL'd LibreOffice. I went to Writer to create a master grocery shopping list. I figured I'd use a Table. It asked me if I wanted to Create a Database. I figured yeah, I'm going to probably create all kinds of grocery shopping lists. Per store. Per item. I want to cross reference items to compare. Perhaps keep records of store price and best sale price with date of sale. I don't know what is possible yet. Anyway, to create a LIbreWriter Database it errored that I needed to install a JAVA JRE. Java says FF doesn't support it.

It linked to Oracle whereby I could not find a comparable DL to JRE.

Support.mozilla seems to have been saying do it offline with a bunch of complicated workarounds.

I just want to do something simple to fix this. I have to do a complicated update for Win7 to 8 or 10, then to 11 and have been preparing backups on my 2TB HP with an already partitioned hard drive so I don't have time to mess around (plus medical issues make it difficult to do most days. I mention this because perhaps Win11 will factor into your reply.

What's the best thing to do? DL a specific/different Office Style Suite to work with FF? If so which? What's the safest way to go? Thank you for your advise.

I am fed up with this problem enough that I had to come here to complain and hopefully find out what the issue is. Every time I start Firefox, it will spend five minutes or longer before it starts to load a web page! All I will see is blank white tabs with the hourglass icon until at some point many minutes later it decides to begin loading the pages.

I've tried different connection settings (No Proxy, System Settings, Auto-Detect, etc.) and that doesn't do jack. Neither does flushing my DNS, or trying to go to a site I've never visited.

Just now, as I was sitting here waiting for the effing browser to detect the connection, I even tried unplugging my Ethernet cable and it didn't realize there was no connection available for several minutes! This is extremely annoying.

I'm using Firefox 100.0.1 on Windows 7, but I've been dealing with issue for several releases, I want to say since at least pre-FF95. I have VPNs installed and their service processes run in the background but I don't use them. Also they don't affect the connectivity of anything else.

Hello there , I am trying to modify the menu-bar dropdown items when I hover over the list that opens with my mouse ( the dropdown list of any of Help , Tools , Bookmarks , History etc...). It is barely noticeable. I can hardly see the item chosen. I could use some help using the css. I am using FF93 and my platform is win7. Thanks look4

Firefox stopped working. If you open task manager, it shows there but you can't end the process. If you try to open it again, it just shows it's open again. I've tried all the troubleshooting steps and nothing works. I uninstalled it and reinstalled it but the problem is still there. I have found that I can open it if I run my laptop in safe mode with network, but it won't run in normal mode. I have a new laptop and want to move all my Firefox data there. But if it won't open, I can't move it.

Hello... EVERY time I try to sign into my Yahoo email, I have to go through hoops to actually get there. When I click the box that says ...never ask on this device again, your system ignores it. This "Added Security" is not helpful. nor is it adding any security to anything. All you are doing is making me look for other web browsers. Google Chrome does not do this. Safari does not do this. Opera does not do this. I do not need to be contacted via text message, OR ANY OTHER WAY, to gain access to MY email account. Stop holding me hostage!!

Please tell me how to get rid of this absolutely horrible "feature."

Sometimes when I open up firefox and try to navigate to a page, the browser refuses to load the page I want, instead it hangs on loading something else- contile-images.services.mozilla.org. It will sometimes do this for as long as several minutes before proceeding to the webpage I actually want to view. How do I fix this?

During an online transaction I get into a loop where Firefox reports "Firefox prevented this page from reloading automatically". I respond with Allow but the situation repeats. I have changed the settings to standard for this particular website, but the problem persists and appears to be the reason that the transaction eventually fails. What other settings or adjustments do I need to make to allow Firefox to automatically reload a page on a trusted site?