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  • Archived

Cannot load outlook mail on firefox

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’v… (read more)

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’ve tried refreshing the page multiple times, clearing all cookies, restart my old lab top. Still, the same something went wrong messages. Please assist. Thank you.

Asked by htxtrantran_n 1 year ago

Last reply by James 1 year ago

  • Archived

not able to sign in on my account or track packages on FEDEX website.

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried… (read more)

not able to sign in on my account or track packages on FEDEX website. I talked with FEDEX and they say to try another browser and when I do the site works. I have tried taking off enhanced tracking and restarting in safe mode I cleared cookies and all. Is there a fix for this?

Asked by leggettandassoc 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Website Malfunction

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, no… (read more)

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, nor can I log into my FedEx account. When trying to track a package, the FedEx site displays the following message: "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later." Likewise, when trying to log in, the site shows this message: "We are having trouble establishing a connection. Please refresh the page." Repeated attempts in both cases have failed. In the past, the fedex.com site has functioned flawlessly with Firefox. Moreover, I do not experience either of these problems with Google Chrome.

Please advise.

Asked by spenglertp 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can't Drag Files into Outlook

The past week, I have not been able to drag files from my computer into outlook to attach it. I cleared all browser history and data, tried it on my laptop as well. Dra… (read more)

The past week, I have not been able to drag files from my computer into outlook to attach it.

I cleared all browser history and data, tried it on my laptop as well. Dragging in files works on chrome. Using Firefox 99.0 (64-bit)

edit. I can drag files into Gmail and other websites on Firefox.

Asked by iambear 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Unable to Access Washington Post

I can no longer access The Washington Post using Firefox even though I have a subscription. The website pops up for a minute and then disappears. I have done a search for… (read more)

I can no longer access The Washington Post using Firefox even though I have a subscription. The website pops up for a minute and then disappears. I have done a search for help with this problem, but I've not found a solution. This doesn't happen with any other site. Any suggestions for how to remedy this problem?

Asked by diane.franklin 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Secure connection failed

I am getting a Secure Connection Failed error on every website I try to log into on my laptop. The issue is not occurring on my desktop or either of my iOS devices under … (read more)

I am getting a Secure Connection Failed error on every website I try to log into on my laptop. The issue is not occurring on my desktop or either of my iOS devices under the same login account. I have tried every "fix" I can find through the FAQ's and through online googling, nothing has worked. I don't have any conflicting apps or security features that I can find. I have tried purging the history/cookies, un-installing and re-installing. After a re-install the websites will work for about 5 minutes then I receive the same Error message. Please help!

Asked by fyrsisirius 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox not loading some web pages

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I'v… (read more)

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I've tried many of the fixes suggested here but nothing changes. If I copy the link Firefox won't open and paste it in Brave or Opera the link loads fine. I don't want to quit Firefox but I can't spend time every day trying to fix it either.

Asked by jkmcg 2 years ago

Last reply by dom1941 1 year ago

  • Archived

Basic website issue with pink borders and a pink bar on side of page blocking wording and text

Basic website issue --showing tons of pink borders all the time and such also showing a pink inch bar on left side of websites--almost all of them for the past week or so… (read more)

Basic website issue --showing tons of pink borders all the time and such also showing a pink inch bar on left side of websites--almost all of them for the past week or so I have not changed any settings and this is on both my laptop/desktops.

Asked by Raymond 2 years ago

Last reply by Paul 1 year ago

  • Archived

FIrefox 97.0.1 will not save web pages from Washington Post newspaper

I am working on a project that entails saving various news stories. Since your last upgrade to 97.0.1 I have no problem with all other newspapers except for Washington P… (read more)

I am working on a project that entails saving various news stories. Since your last upgrade to 97.0.1 I have no problem with all other newspapers except for Washington Post. FF will not save them, so I am forced to click on the "progress of ongoing download" down pointing arrow and click again on the circular arrow to actually save the web page. This involves a loss of time doing a task that I should not be forced to perform. See the graphic image below to see what I'm talking about. Once I click on that circular arrow the web page will be saved as it should have to begin with. Since I normally save 30 to 40 Washington Post files every day, this adds up to a useless waste of my time. I'd appreciate it if you would look into this matter and issue a correction update so I can save Washington Post web pages without all the double stroking. Thank you.

Asked by gruff 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Error message: hmm. We're having trouble finding that site

Hello! I've seen several people ask this question but it was for Windows or Mac. I'm running current Lubuntu on an HP laptop and every few weeks I get this error mess… (read more)

Hello!

I've seen several people ask this question but it was for Windows or Mac. I'm running current Lubuntu on an HP laptop and every few weeks I get this error message and can't shake it. I've tried several fixes up to and including reinstalling the distro but if it fixes itself it seems to be random. Any help would be appreciated

Asked by brianjacobsen988 1 year ago

Last reply by cor-el 1 year ago

  • Archived

work from home

im trying to sign into paycor, pipkins, and outlook and it keeps telling me that im using a wrong password (im not i have it written down and tried on other devices and w… (read more)

im trying to sign into paycor, pipkins, and outlook and it keeps telling me that im using a wrong password (im not i have it written down and tried on other devices and works ) or just signs me out instantly. how can i fix this?

Asked by sydney.colyer003 1 year ago

Last reply by cor-el 1 year ago

  • Archived

error 523

In trying to reach at least one Web site (maybe more), https://jabberwocking.com/, I get an error page, Error 523: Origin is unreachable. It also has some tech stuff I do… (read more)

In trying to reach at least one Web site (maybe more), https://jabberwocking.com/, I get an error page, Error 523: Origin is unreachable. It also has some tech stuff I don't understand. What can I do?

Asked by jhaber3 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 89.0 crashes instantly when opening: https://globe.adsbexchange.com/

Hi, For a long time, Firefox has been crashing when I try to open the ADS-B website for tracking aircraft. This problem is intermittent. ADS-B is a huge aviation safet… (read more)

Hi,

For a long time, Firefox has been crashing when I try to open the ADS-B website for tracking aircraft.

This problem is intermittent.

ADS-B is a huge aviation safety improvement.

Because tracking of military aircraft is often prevented, I attributed the crashing to a crash signal from military aircraft departing the nearby airport.

There are privacy concerns that have led to a new system for ADS-B.

There is also an unrelated FAA-offered blocking feature for radar tracking which allows aircraft owners to block radar data from being viewed by the general public.

Today I learned that it is impossible to paste anything to the Mozzila Crash Reporter block.

I haven't found a way to see any relevant crash report info in the Activity Monitor feature.

I haven't updated Firefox to the newest yet because the last time I upgraded I found that the appearance of the tab bar had been changed, and it took too long for me to return to the desired previous appearance.

It is often not easy to go back to a previous Firefox edition.

I understand the need to solve problems via upgrades, especially security problems, but now our late 2013 Macbook Pro Retina is stopped at OS 13.6, and perhaps also stopped at Firefox 99.0.1?

Perhaps security fixes will soon be impossible.

Thanks for your consideration.

Rich Wright

Asked by harbor693 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 96.03 on Mac Monterey doesn't display Cyrillic fonts correctly

When visiting sites such as the Russian Wikipedia, characters that are in the Cyrillic Times New Roman font display as blocks (shown in image). Safari does not have this … (read more)

When visiting sites such as the Russian Wikipedia, characters that are in the Cyrillic Times New Roman font display as blocks (shown in image). Safari does not have this problem.

Asked by six10 2 years ago

Last reply by gevangasteren 1 year ago

  • Archived

Ca nnot use interactive map of my municipality as I use to prior to Firefox update

I can no longer use Firefox since last update to access a interactive map on my village Website. This is the page that does not work as it use to. https://www.elkgrove.o… (read more)

I can no longer use Firefox since last update to access a interactive map on my village Website. This is the page that does not work as it use to. https://www.elkgrove.org/i-want-to/contact-the-village My village said to contact Firefox to get help.

If it helps this is the main website for Elk Grove Village https://www.elkgrove.org/ To get to the page with the map click on I Want To . . . . Click on Contact The Village The page will come up to find the map near the bottom of the page. This map use to always pop up with the village map right away and no need to enter the name of the town.

Asked by phil_brennan 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox not loading my website dashboard properly

I noticed recently that the dashboard of my wordpress website is not loading properly on my Firefox browser but it shows clearly on Google chrome browser. The dashboard i… (read more)

I noticed recently that the dashboard of my wordpress website is not loading properly on my Firefox browser but it shows clearly on Google chrome browser. The dashboard is showing symbols instead of the name. Secondly, my menu options is not showing at the front end but it is showing on chrome. My website is www.greenpredict.com . I have cleared my browsing cache and its still not showing well. Please have a look and help me out.

Asked by evaristdaniel4 1 year ago

Last reply by MarkRH 1 year ago

  • Archived

link to website not working

Hi: The link to the following website is not working: https://www.hoka.com/ When I try this link in another browser (ie. Chrome) it works. Why is it not working on Firef… (read more)

Hi: The link to the following website is not working: https://www.hoka.com/ When I try this link in another browser (ie. Chrome) it works. Why is it not working on Firefox? Thanks David

Asked by damurray2 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Excel hyperlinks are broken since last upgrade

My hyperlinks to web sites are now broken and are opening in Explorer instead of Firefox. Firefox is set as default. Get this error message, see attachment Regards, Ste… (read more)

My hyperlinks to web sites are now broken and are opening in Explorer instead of Firefox. Firefox is set as default. Get this error message, see attachment

Regards,

Steve Davis

Asked by Steve Davis 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How can I disable animations in tab titles?

Some websites add some annoying animation effects into their website's title (that shows in the tab title). Example: This website: https://colourpop.com/ If you switch … (read more)

Some websites add some annoying animation effects into their website's title (that shows in the tab title).

Example: This website: https://colourpop.com/ If you switch to another tab for several seconds, it starts flashing a message, "Hey, where'd you go?". I'd like to be able to disable this and any similar animations that can potentially be added to a website's title. Is this only possible by disabling some scripts and/or using UBlock, etc, or can I do this within Firefox?

Thank you,

Asked by kattie.white 2 years ago

Last reply by Terry 2 years ago