Firefox Support Forum

Getting application errors on some sites – but the same site works in other browsers. This has been happening over the last couple of weeks – getting application errors on some sites but not in other browsers. On the example shown I see the login page flash briefly then replaced by the error.

When scrolling down through the YouTube home page, the current tab will crash and end up as a small window near the bottom right of the screen with a totally blacked out screen in that small window.

Only solution is to close that little window and open YouTube in a new tab... which will eventually crash the same way.

I have disabled the tracking shield for Youtube.com Problems are even worse with the tracking shield enabled.

These type of problems started with version 125. I hoped things would be resolved with 126 but problems still persist. Other websites have issues as well. Mostly with image displays such as on carfax.com when trying to view photos of cars with their photo scroller widget.

I'm not having these problems with the Edge browser.

Hi there,

I read books using Amazon Kindle's cloud log in. After installing Firefox 126, I am no longer able to open books on my last page, I cannot turn pages or even open my notes. I tried using Kindle cloud on other browsers and everything works fine.

Any idea why my Kindle cloud functions are not working on Firefox?

I'm a university student using a website called canvas to access my uni information and work. Today, whenever I would open a module, the page wouldn't load, meaning that I couldn't access that information at all (refreshing, restarting, and completely turning off my computer did not help). I can access these pages when I checked with microsoft edge, similarly I could access these pages when I accessed them with my laptop (also using Mozilla). The main difference between my pc and laptop is that I had just, today, updated my PC to the latest windows update (2024-05 cumulative update for windows 11 version 23H2 for x64-based systems). I'm not entirely sure if it's a Mozilla problem, but im guessing that something funky is happening to my browser with the latest windows update. I have attached pictures to show whats happening / not happening .

Trying to use this site: https://www.asraymond.com/mechanical-wire-springs/compression/spec-metric-compression-springs-131626/?Imperial=false

Near the top of the page on the right hand side you can switch from imperial to metric units. The link is set to metric values, but the search input is still using imperial dimensions (see this on the left side of the page as you scroll down) But it works in Chrome!

The is one a myriad of problems I have encountered with Firefox. My installation at home frequently stops searching. It won't perform a web search. Typically when I fire up Chrome in frustration to this constant event, Firefox starts working again. I have removed and reinstalled Firefox, but this did not solve the problem. It's my understanding the Google finances Firefox. Are these problems intentional?

I can’t seem to open any Word files in Firefox. Doesn’t matter if it’s a new file or an old one, it just won’t open. What’s weird is that it takes me to a OneDrive page saying the file doesn’t exist or isn’t available. But when I switch to Google Chrome, everything works fine.

Several pages don't display properly. espn doesn't have a menu, cnbc displays and then goes blank, as do some articles on nytimes.com. These and other anomalies all work fine on safari. Any help greatly appreciated. Jim

Since Firefox update to 126.0 yesterday, any video I try to view from the Eurosport website has lost about the top third of the video. Prior to the update, I didn't have this problem with viewing the videos in Firefox, and if I access the website and videos using the MS Edge browser, the videos display correctly. See screen shots below from Firefox and Edge.

On my MacOS 10.15.7 system I upgraded from 125.0.2 to FF 126.0 this afternoon. When I started the new version of FF and acknowledged the "downloaded app OK" dialog all the tabs opened as expected except for WordsWithFriends (on Facebook). WWF draws the full board just fine but then throws a less than descriptive error message: "an error occurred. Please refresh." That is an infinite loop as it will return the same error no matter how many times retry is pressed. I logged out of FB and back in, just in case. No change. FB pages show fine, btw. Closed 126.0 and tried downgrading back to 125.0.2. That version with no longer load (or any of the previous four I had on hand). Consumes 100% of the CPU for about six minutes and then changes to Unresponsive in the Activity Monitor. WWF works fine in Safari and Chrome for what that is worth.

Firefox can't seem to hold on to, say, a banking website or web page when I navigate away to another app, such as to answer the phone!

I'll be on a banking website, and when I get back to Firefox from the call 1 minute later, it will greet me with the login credentials page.

If I'm trying to login, and I'm on the 2fa page, and I answer the phone call to get the code, when I get back to Firefox, I'm no longer on the 2fa page, I'm back on the login credentials page.

If I'm trying to log in, and I'm on the 2fa page, and I navigate to the email app to get the code, when I get back to firefox, I'm no longer on the 2fa page, I'm back on the login credentials page.

The situation forces me to use text messaging for 2fa when using Firefox.

I tried recreating the situation in the Chrome browser, and it doesn't seem to suffer from this problem. I navigate away to the email app, come back to Chrome, and I'm still on the 2fa page.

The situation exists for most banking sites, but is not exclusive to only banking sites, as it occurs on many other types of websites, as well, requiring 2fa logins.

Is there some setting in Firefox that I'm overlooking that causes these websites to default back to their login credentials pages just because I went to another app on the phone for a second?

Hi Firefox Support Community,

I've been exploring the reviews on SGEats and noticed some performance issues while browsing the site using Firefox. The site has numerous high-quality images and interactive elements which seem to cause slower load times and occasional lag.

Are there any specific Firefox settings or extensions that could help improve the performance for such media-heavy websites? Would enabling or adjusting hardware acceleration settings make a significant difference in this case? Are there known issues with Firefox handling similar content-rich websites, and if so, are there any recommended troubleshooting steps? I appreciate any insights or recommendations to enhance my browsing experience on SG Eats and similar sites.

Thanks!

potential resources for addressing performance issues in Firefox:

Troubleshooting and tips to make Firefox faster How to adjust performance settings in Firefox Looking forward to the community's feedback!

A few days ago I started having an issue where Youtube videos 1440p and up would frequently skip ahead, stutter or freeze and play audio only. They also stopped loading as quickly as they had before. This issue only happens in Firefox as when I watch Youtube on Chrome everything is fine. I've tried disabling extensions to no effect. Is this a known issue or does anyone have suggestions?

Hotmail (Outlook) search function has not been working for months. I signed in using Chrome and no problem.

I realized search in my hotmail account was not working maybe 6 months ago and I've been finding ways to work around it, but today, i got upset and tried to figure out what was wrong. I signed out and signed in. I googled what to do, updated Firefox, to no avail. Then I read to try another browser. Chrome worked fine for outlook/hotmail search function.

I need this search function. I prefer Firefox. let me know if it can be fixed?

Greetings, Mozilla Community

I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox when attempting to visit the website https://proroofingcontractorgreenville.com/. The website won't load, and I'm not sure if that's because of a technical glitch, incompatibility with certain browsers, or anything the browser may be obstructing.

Has anyone else had this problem or has advice on how to fix it? I've tried removing extensions and cleaning the cache on my browser, but the issue still exists.

Any advice or tips on how to navigate the website more easily would be much valued. I'm grateful for your support in advance.

I used to have no problem opening messages.google.com/web/conversations to link my messages to my Pixel phone. Just recently the site will not open in Firefox. Not an error message, it just won't open the page.

Asking again. Support won't help. Volunteers won't help.

IS THERE A SECURITY SETTING I NEED TO CHANGE TO ACCESS MY BANK????????????????????

PC, Windows 10, Firefox user/advocate/supporter since it was Netscape Navigator.

Anyone?

It appeared a few weeks ago. Now, when I load google map webpage, the map loads normally with all the street, country, road names, then 1 second later, all those texts disappear. I've disabled all Plugins, delete cache, load a brand new profile, without effects. Note that if I use a user agent switcher plugin and choose any Mobile versions (but not a desktop version), the names load (and stay) normally.

Thanks!