Firefox Support Forum

Hi - I go to Firefox preferences home page to choose Google.com as my own Default url. But after about a week or so, it always drops this default choice, and I have to do it all over again - week after week after week. Why does it do this, and how can I make the url default choice permanent?

Thanks.

- louis berney [removed email from public]

Good Morning,

I am curious. When searching through backup in the bookmark section. Firefox keeps a list of backups in Crtl+Shift O.

In the restore file, under restore and backup, it shows ( 959 bytes - 11 items).

The 11 items what are those exactly?

When deleting browser history, nothing in the number changes. I am just wanting to make sure that the 11 items are in fact "Book Mark" related and not browser history related. My partner is accusing me of deleting "Items" or clearing my browser history. Since she can't see 11 items in there she assumes I deleted things or used a private browser...

I have always had my Windows 10 computer to open to the BING homepage in Firefox. Now, I get a gray screen with nothing on it, except a search bar. I can load it in "private windows" and also on Microsoft Edge. Why has Firefox suddenly denied BING as my home page and has refused to let me get into it? It IS listed as my home page under TOOLS. I do NOT want to keep cleaning out the cookies all of the time, as I then have to re-log into everything else.

A box comes up when I open the browser and asks for a primary password. I have tried my email and my foxfire password nothing works. Why? I need to get to my email via AOL mail. HELP

Hello...I appreciate your using Shortcuts & they are very important to me. I once had a problem of not having enough Shortcuts, but that problem has been solved.

My problem now is that the number of COLUMNS in my TopSitesRows often change, without my permission, from 6 Columns to 8. That leaves me with a lot of blank links as well as a lot of links I have visited only once & have no plans to visit again. Why can't I keep the number of COLUMNS the same like I can when I choose how many Rows when I choose TopSitesRows?

Thank you.

Pretty niche problem, but I couldn't find anyone else with the same kind of problem. Whenever I try to download a file with "%" on its filename, the "%" character gets changed to an underscore. Like say, if I try to download a file named "Skyrim 100% save file", it becomes "Skyrim 100_ save file". Not sure why this is even happening, but it only happens in Firefox. Not Chrome nor Edge.

When downloading my bank credit card statements on my desktop (but not on my laptop), all the numbers appear in strange characters like hieroglyphics.This also happened about 4-5 weeks ago then corrected. I talked to my bank and after looking at the problem, said it must be a problem with the browser, as it doesn't happen on my laptop or on their review of the statements.

Below is a screenshot example.

I'm running on Windows 11 with NVIDIA 30 series card. Firefox is on 118.0.1, driver on 537.42(latest at this time) I think it is weird that HW_DECODED_VIDEO_ZERO_COPY/VIDEO_HARDWARE_OVERLAY is blocked by gfxInfo in about:support. I have check Blocklisting. I can't found something relate to NVIDIA recent cards or driver. And I would like to ask if firefox at this time support hevc hardware decoding?

When I try to connect to the Etsy website I get the following message "429 Too Many Requests". I have a VPN and I have to turn it off to be able to connect. I contacted Etsy and they said it was a browser issue. Besides turning the VPN off when I want to connect is there a fix?

Firefox, on my windows laptop, has suddenly decided that it doesn't like Coinsbit.IO I get no error messages just that the popup windown doesn't come up. I have followed all the throubleshooting, turned off popup blocjers and ad blockers but I still cannot get in

I'm using my Firefox with Custom CSS with toolkit.legacy thing enabled. I'm using Firefox for my everything and I love it. But It keeps break my current profile then starts a new profile that everything has been reset. It keeps break my profile and starts a new profile. I lose everything... It's enough for me. I could not find any solution for it. If It's not fixed, I'll stop using this beautiful browser :'(

I'm using up to date firefox 118.0.1 (64-bit) firefox screenshot tool missing from right chick menu ("Take Screenshot") and ALSO missing from customize toolbar, so i can't find it anywhere.... please help

three weeks ago the Babbel playback gave me all shortened responses. Like I would hear "respon" instead of response. I switched over to Microsoft Edge. After first bad response all subsequent responses were normal--fully sounded.

My old computer (Windows 10) finally died, beyond economic (or even possible) repair. The SSDs on it have been copied. How do I access and restore the bookmarks from the drive copy to my new PC (Windows 11).