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  • Archived

Firefox 19.0.2 freezes, locks up for 30 to 90 seconds when on YouTube or certain other pages.

Every time that I try to get on YouTube or certain other sites, Firefox locks up for at least 60 seconds. Eventually I have to use Task Manager to close firefox. Then I h… (read more)

Every time that I try to get on YouTube or certain other sites, Firefox locks up for at least 60 seconds. Eventually I have to use Task Manager to close firefox. Then I have to go to IE or Chrome to view the pages.

I can get no help on this matter. I have tried every recommendation. I am afraid that firefox has no interest in solving this. I can use IE or Chrome [or Safari] without problem.

by the way, every time I try to contact firefox I have to register under another ID. My ID NEVER works and firefox NEVER sends a Password help email. EVERY time firefox says that my email is already used for firefox, but I NEVER receive ANY password email help at my address.

Asked by fqyyy28 7 years ago

Last reply by southfrog 6 years ago

  • Archived

FIREFOX 19.0.2 NOT RESTORING TABS FROM PREVIOUS SESSION

Just upgraded to 19.0.2. Have Options set to "show my windows and tabs from last time" and is suddenly not restoring if I exit using File and then Exit command. It rando… (read more)

Just upgraded to 19.0.2.

Have Options set to "show my windows and tabs from last time" and is suddenly not restoring if I exit using File and then Exit command. It randomly saves a prior tab from the last time I rebooted only. It is, however, acting on the startup commands. For example, when I select "show blank page" or "show home page", it works. As soon as I select "show my windows and tabs from last time", it goes back to tab prior to the reboot and not the last tabs that I had prior to closing the last session.

When I exit using the "X" at the top right hand corner, however, no problem. My tabs from the previous session automatically re-appear but ONLY if I have "Show All Bookmarks" activated. If I exit that, then once again, that tab prior to the reboot reappears.

I tried uninstalling and reinstalling FF (keeping my prior settings) and it did nothing. I have the history under the Privacy tab set to "remember history"

On a side note, I tried my other PC with the same version of FF, and it does not have this problem

Asked by mcs2013 7 years ago

Last reply by 987666 6 years ago

  • Archived

Yahoo Mail and Yahoo webpage issues

Hello! We are FireFox users and seem to be having two issues with Yahoo. 1. No Yahoo webpage will display correctly. No images will show and the webpages seem to display … (read more)

Hello!

We are FireFox users and seem to be having two issues with Yahoo.

1. No Yahoo webpage will display correctly. No images will show and the webpages seem to display in an un-formatted manner. Also, any Yahoo webpage is very slow to load.

2. Our Yahoo Mail account has recently become un-responsive while using Mozilla FireFox. For example, if we reply to an e-mail in Yahoo, the address does not show up and we cannot type the message. We cannot send mail in Yahoo while using Mozilla FireFox.

I have been talking with Yahoo and they are now saying that it is a Browser issue.

Can anyone assist with this please?

Thanks,

Asked by smfjcarrett 7 years ago

Last reply by fgeefay 6 years ago

  • Archived

eBay - Can no longer zoom, enlarge pics.

I can no longer zoom photos on eBay listings. I am able to zoom with internet explore but not firefox 19.0.2. I checked the cache - emptied, I checked the cookies - none,… (read more)

I can no longer zoom photos on eBay listings. I am able to zoom with internet explore but not firefox 19.0.2. I checked the cache - emptied, I checked the cookies - none, and I am private browsing. I am using a desktop pc running windows 7.

Thank you.

Asked by tmd1010 7 years ago

Last reply by beatdownbob 6 years ago

  • Archived

my cookies are disabled

ive tried to delete my cache and cookies, restart firefox / cp , unchecked third party cookies, custom cookie setting with allow cookies from sites, deleted corrupted fil… (read more)

ive tried to delete my cache and cookies, restart firefox / cp , unchecked third party cookies, custom cookie setting with allow cookies from sites, deleted corrupted files so what can it be?

also ive tried enabling cookies on other browsers but its the same problem.

Asked by nobes 7 years ago

Last reply by jscher2000 6 years ago

  • Archived

Firefox keeps hanging ("not responding") every couple of minutes consistently. Nothing works to stop that

I've gone through all the suggestions, troubleshooting listed here and nothing has worked in stopping this "hanging" business. It started earlier this week with FF16. So … (read more)

I've gone through all the suggestions, troubleshooting listed here and nothing has worked in stopping this "hanging" business. It started earlier this week with FF16. So I tried uninstalling, clearing out any traces of it, profiles and all. R-installed with the previous extensions, plugins and scripts. Still did it. So I either disabled or uninstalled said add-ons. Still did it. Upgraded to 17, then 18. Same problem. "Not responding" every couple of minutes for just a few seconds, longer when I switched tabs. I'm a heavy tab user, but given the problem, I've gone down to no more than 3 open at the same time. Still hangs. So I decided to do a complete overhaul. Did a reset. I even thought it was my computer (Vista with SP2) which had been working fine and was slowing down around the same time FF was hanging and being a resource hog.

With FF uninstalled, with the help of Microsoft support, I worked on the laptop. Uninstalled my usual programs, including AV (which had avast). Moved all my files to an external hard drive. In essence leaving my computer with bare bones. Did a defrag and a system restore. I reinstalled av, then ran it. All clear. Ran malwarebytes. All clear. Ran registry clean. All fine. So I reinstalled FF18 and did not use any add-ons. Still hanged. Went up to FF19 beta thinking whatever but there is, would be cured. And it worked fine witn no add-ons. So I started installing my usuals, but leaving only the most important ones, ABP, No Script. Was ok so I added greasemonkey, smartest toolbar, download statusbar and unhide passwors. All which I've used for years with no problems. And FF19 worked fine with no hanging for like a day and a half. Today, (jan 24) not only is it haning and not responding again, but it's doing it more frequently and for longer.

FF never has crashed, it just hangs and freezes. My job is ALL online. I don't like Chrome (not user friendly to me). I'd rather avoid using IE. I'm a user of FF since day one, but this is stressing me out because I cannot do my job properly.

What can I do to make it stop? My only other option is to just forget FF and try and get used to Opera.

Now that I think about it, could this hanging problem be related to the Java issue that has come out publicly recently?

I don't know what else to do. I've tried everything that has been written here. Trust me, I've wasted 2 days on this issue. Time I'll never get back and I could've used to do work.

Thanks

Asked by moritafan40 7 years ago

Last reply by jscher2000 6 years ago

  • Archived

Firefox not displaying some images linked from Photobucket

Firefox 19.0 there is a website where they have a gallery of pictures all the images from the gallery are hosted on Photobucket, they use to show up as normal but now for… (read more)

Firefox 19.0 there is a website where they have a gallery of pictures all the images from the gallery are hosted on Photobucket, they use to show up as normal but now for some reason they don't, I tried clearing the cookies and the cache, I made sure the download images automatically is check and every other bit of advise I could find on the web to no avail.

One thing I notice though is if you right click the missing image to get to view image information you will see Location: the address of the image is correct (copy and paste in the address bar bring up the image) Type: text/html (This is odd it should be img/jpeg) Size: 0 kb (of course the image was not downloaded) Dimension: 0 x 0 (again no image downloaded)

So if anybody has an idea how to fix this it would be greatly appreciated.

Thanks

Asked by Gamebits 7 years ago

Last reply by cor-el 6 years ago

  • Archived

I am using Sync feature yet I lost all my bookmarks although I did nothing wrong, I really need help with this, please!

I did nothing wrong yet when re-setting my Sync account, i somehow lost my data. Since then, I've been trying to do all the suggestions but haven't retrieved my data back… (read more)

I did nothing wrong yet when re-setting my Sync account, i somehow lost my data. Since then, I've been trying to do all the suggestions but haven't retrieved my data back. I'm sure it must be in your servers but can't access them. Please I desperately need your help!

Asked by sercancelik 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Firefox has crashed for me about 5 times in a 20 min span. A total of about 10 times today. What's wrong with it? Is it my laptop

Firefox has crashed for me about 5 times in a 20 min span. A total of about 10 times today. What's wrong with it? Is it my laptop? Sometimes as soon as I open it, it just… (read more)

Firefox has crashed for me about 5 times in a 20 min span. A total of about 10 times today. What's wrong with it? Is it my laptop? Sometimes as soon as I open it, it just crashes.

Asked by adeb0663 7 years ago

Last reply by boggedy 7 years ago

  • Archived

Adobe Acrobat X Pro 10.1.6 is the latest version availabe from Adobe while https://www.mozilla.org/en-US/plugincheck/ says it is outdated?

Adobe Acrobat X Pro version 10.1.6 is the latest available version update/patch from Adobe for the Adobe Acrobat X Pro applications that come with Creative Suite 6. The … (read more)

Adobe Acrobat X Pro version 10.1.6 is the latest available version update/patch from Adobe for the Adobe Acrobat X Pro applications that come with Creative Suite 6. The Mozilla plugin check page ( https://www.mozilla.org/en-US/plugincheck/) is displaying this latest version as outdated.

Asked by jaymporter 7 years ago

Last reply by gordon56y 6 years ago

  • Archived

How do I get rid of the wide side bar titled "Related Searches" that covers 1/4 of my screen page?

I've tried everything, cannot determine how it got there, how to remove. It is impossible to work within a web site with this wide side bar covering at least 2-3 inches. … (read more)

I've tried everything, cannot determine how it got there, how to remove. It is impossible to work within a web site with this wide side bar covering at least 2-3 inches. Is it somehow connected to Conduit search engine?

Asked by barbnlon 7 years ago

Last reply by eldrig 6 years ago

  • Archived

How to fix Shockwave Flash version 11.6 r602 Causing Firefox to Crash?

I just loaded windows 8 onto my system and placed Firefox version 19. as my web browser and went to Youtube and updated flash to the Version it was looking for which in t… (read more)

I just loaded windows 8 onto my system and placed Firefox version 19. as my web browser and went to Youtube and updated flash to the Version it was looking for which in this case is 11.6 r602 and now everywhere that I go on the web the plug in pops up says it fails and locks up my firefox. I have done what the suggestions have said

1. Made sure system was up to date 2. Lowered hardware and flash acceleration 3. changed firefox settings 4. have done numerous re-installs of firefox and flash

I had to start using google chrome Please help I like fire fox better

Asked by cactusjeff 7 years ago

Last reply by extent 7 years ago

  • Archived

I keep getting text blur / distortion

Recently parts of the text but not all the text on a webpage has started to blur or distort. Sometimes this distortion moves to the right. If i hover my mouse over the di… (read more)

Recently parts of the text but not all the text on a webpage has started to blur or distort. Sometimes this distortion moves to the right. If i hover my mouse over the distortion or scroll the page it disappears. This is especially annoying on Facebook ect. I have not noticed this problem in IE or Chome but i havn't used either for prolonged periods to be honest. It's hard to test what causes it because the problem is intermittent, Facebook is affected the worst but have had this problem on other websites including this form and even in the Addon menu.

I have tried, running in safe mode, disabling plugins and clearing the cache none of which have solved the problem.

here's a screenshot of the distortion: http://img5.imageshack.us/img5/2128/facebookblur.png

Asked by JWest28 7 years ago

Last reply by smartybritches 6 years ago

  • Archived

page transfer by a.kaytri.com top of page says Firefox

I am trying to sign into a website and before I can finish - I get a page that overlaps my website that I am trying to sign into. At the top of this overlapped page (for… (read more)

I am trying to sign into a website and before I can finish - I get a page that overlaps my website that I am trying to sign into. At the top of this overlapped page (for lack of a better word) it reads Mozilla Firefox - the web address of this page is www.a.kaytri.com - says please wait - and when it opens it is an ad for say McDonalds for example. How do I turn off this annoying pop-up page.

Asked by villageofone 7 years ago

Last reply by Astroguy 7 years ago

  • Archived

firefox os x 20 tries to restore session at every start up

Im using firefox 20 beta and os x 10.8.2, Ive been on beta channel for a long time but with 20 beta every time I start firefox it says "well this is embrassing..." and tr… (read more)

Im using firefox 20 beta and os x 10.8.2, Ive been on beta channel for a long time but with 20 beta every time I start firefox it says "well this is embrassing..." and tries to restore couple of tabs I visited before..problem just started after first update of beta ,

I tried; reset firefox complete uninstall by deleting profile folder also deleting org.mozilla.firefox.plist file in preferences folder in library

made clean instal but nothing changed. Im sure firefox closes normally as I checked on activity monitor and my homepage is about:newtab. "show tabs from last time" is not selected from preferences.

same problem continues on aurora 21 too, it just started after first update of 20 beta, I used 20 beta without such problem for a week, but since first update of beta its broken even on aurora too.

btw java is disabled and problem occurs when flash is not working..

Asked by oxtx 7 years ago

Last reply by glaze182 6 years ago

  • Archived

When I try to backup my bookmarks per the instructions, it saves in Internet Explorer and the file does not open

I save my bookmarks to my desk top and the Internet Explorer Icon displays next to the file. When I try to open it, it goes to IE and then a blank webpage appears and the… (read more)

I save my bookmarks to my desk top and the Internet Explorer Icon displays next to the file. When I try to open it, it goes to IE and then a blank webpage appears and then disappears.

Asked by trcastillo 7 years ago

Last reply by cor-el 7 years ago