Firefox Support Forum

I'm hoping someone can help with a conundrum.

A few years ago, whenever I first started Firefox--whether I had just started up my computer or had exited Firefox and opened it back up--it would take several minutes for Firefox to load any website (Google, Amazon, weather.com--anything). Once the first site loaded, it would load subsequent sites normally. Interestingly, it was only my default profile that was affected; if I used another profile or created a new one, websites would load within seconds of my starting Firefox.

I finally broke down and created a new default profile, imported my history/bookmarks/etc., reinstalled extensions, adjusted settings, etc. The new profile behaved nicely, loading the first website within a few seconds of Firefox starting. But over time, the load time has gradually increased to the point where it is now behaving just like the old profile: I load Firefox, I try to go to any website, and it takes several minutes for it to load.

Any ideas what's happening/what's the problem? Hoping someone out there has some wisdom and can help troubleshoot. Thanks!

Dear Mozilla Firefox Community,

I hope this message finds you well. I am reaching out to report an issue regarding the accessibility of a website through Mozilla Firefox.

The website in question, https://carrecoverydxb.com/, is currently inaccessible when attempting to load it using Mozilla Firefox. Despite multiple attempts, the site fails to open, displaying an error message indicating an inability to establish a connection.

I have tested the website on other browsers and devices, and it appears to load without any issues. However, this problem seems specific to Mozilla Firefox.

As a member of the Mozilla Firefox community, I am seeking assistance in resolving this issue. I believe it is essential to ensure that all websites are accessible through Mozilla Firefox to provide users with a seamless browsing experience.

Could you please investigate this matter and provide any guidance or solutions to address the problem? Your prompt attention to this issue would be greatly appreciated.

Thank you for your time and assistance.

Best Regards, Umlex matlex

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

I can not log in to Outlook anymore on my computer when I use Firefox, but it is possible when I use Edge. But I prefer Firefox. What to do about this?

Billy

Dear Support Team,

After updating to last Mozilla Firefox version (126.0.1) all my ngx-datatable tables are overlapping all rows over the first one even if the entire height of the table is correct calculated.

This is a blocking point. I need assistance urgently.

Prior to update 125.0.1 corporate intranet users could download PDF files from our Line of Business applications / Webpages. Today after the latest update the PDF files download but are corrupted. The site was added to the trusted webpage without improvement.

Adobe Acrobat Reader could not open ********.pdf because it is either not a supported file or because the file has been damaged

https:\\archive.org works perfectly in Firefox on Win-10, but on a new Linux Mint install, (with default Firefox as included), this particular website simply displays as a blank white screen. Every other website I try on the Linux install works perfectly; it is only this one website which does not work.

There are no add-ons, no proxies, no security suites, nothing extra. I cleared all cookies and cache. Tried running FF in Protected Mode. Nothing seems to fix it.  There are no error messages displayed - just a blank white screen.

And, to make it worse, I am not particularly computer-literate, (I'm 82 years old...), so you will have to give me simple guidance if I need to get involved with deeper logging etc.

I have been using Firefox for years without any problem but 126.0.1 (64-bit) is making me to consider stopping it. I am having issues playing live cams, getting some websites running properly, authentication issues, etc...etc..

Why?

I have received two emails from Sky regarding updating my Sky ID on my iPhone to enable continuing use of Yahoo emails. However, when I click on the link given there is a Google error message denying access owing to a violation of Terms of Service. This means I am unable to update and could have future problems with access to Yahoo emails on my iPhone. Can you help? Alan Warburton.

Hello,

My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did the trick I suppose) but now I also loose access to gmail and Youtube every time I close FF. It's annoying to have to use 2FA every damn time. And keeping the passwords available.

I've tried every answer I found by looking around :

- tried to start in safe mode - disable hardware acceleration - I have no extensions

FF saves the passwords correctly (at least they appear in the saved password tab) but they are erased every time I restart FF. The cookies aren't automatically deleted (FF remembers my browsing history) but I need to relog into Google.

I getting frustrated.

the only autoplay setting i can find is under privacy and security. the page shows DEFAULT FOR ALL WEBSITES: Block Audio and Video, but videos still open and play. the page does not retain the change when i select the button REMOVE ALL WEBSITES. this problem has not been happening for years. it may have begun about six months ago. thank you for your time

Lately, I have been getting a pop-up error when I start and close Firefox. The error reads: "XULRunner Could not determine any profile running in backgroundtask mode!"

I have found posts such as this one: https://support.mozilla.org/en-US/questions/1398228 and other posts suggesting to disable the scheduled task in Windows Task Scheduler, but none of the solutions have worked thus far. Anyone know of any other solutions?

After update, when I click on auto fill option a settings tab opens every single time. I close it and it happens again. I use firefox to fill out some repeated forms (and separate topic would also like to customize these autofils and pre-write some ideally), but this is a new problem that breaks using firefox totally for me, causing lots of scrolling clicks and time wastage. What changed that can be fixed in recent updates on this? Thanks.

i cant get firefox to open main page no matter what i try. Ive download it a few times and then it ask me to no let it fix it i did and then it still wont open.use firefox more than any site. ty if you can help.

Dear fellows,

I did lost all history data after a previous update, my user got corrupted data and somehow I did manage to import the info into Edge browser. To my surprise after I reinstalled a clean Firefox, it only imported back 3 months of browsing history. Topically, average user keep a computer 3-4 years.. I don't know from where developers came with the idea of limiting to such a shot interval. I have thousands of browsing history links from more that 10 years kept and I need them all.

Tried to increase the number from about:config, but there is an option only for Chrome which I never used and always hate :)

I did installed Chrome to convince myself about it's ingenuity, even if it was not necessary. It does have import option only from Microsoft Explorer, no Edge.

If there is a solution for importing a longer period and high number of entries, please share it.

I'm not an IT expert, but I can manage consoles if there is an even deeper option to modify config files.

Thank you in advance!

I've been using a Rewards site regularly (3/4 times per month) for several years without problem. This weekend the attached pop-up appeared. It makes no difference whether I select Resend or Cancel, the program just re-displays the pop-up trapping me in an endless loop. The only exit is to close the window and abort the process. I was able to complete the task without any problem using Edge instead so it appears to be a Firefox specific issue. I haven't consciously changed anything since last using the site successfully on 24 May. Any help/suggestions appreciated.

I'm hoping to get some help with disabling the Insecure connection password warning in Firefox version 115.11.0.

In previous versions, I could disable this warning through the about:config settings. However, I couldn't find the specific setting (security.insecure_field_warning.contextual.enabled) that was mentioned in some online resources.

I understand the security risks involved in disabling these warnings, and I only intend to do this on a trusted website on my local network.

Could you please advise on the best approach for achieving this in Firefox 115.11.0, or any alternative solutions to manage insecure connection warnings for trusted local sites?

Thanks in advance for your help!

In Firefox, whenever I go to nab.com.au and then click on Login on the top right, I hear a constant stream of static noise coming out of the speakers.

In Chrome, when I just visit nab.com.au that same noise starts.

I have a set of Bose speakers connected via an optical cable.

This behaviour doesn't happen on all sites. Just some. As soon as you close the tab, the noise goes away.

It's driving me absolutely nuts.