Firefox Community Forum

Hi, there.

After performing the most recent Firefox update, I was greeted with the "create a new profile prompt", rather than having it open my old one. When going to "about:profiles", ALL FILES in the Root Directory of my old, default profile have the same date as the update, or after. Not a single file is older than that and all my history and bookmarks are gone. The option "Restore Previous Session" was not shown after the update.

PLEASE HELP!!

Thank you.

PS: This happened on a Macbook Pro. All other profiles are the same as they were before the update, having kept all history and bookmarks.

I restarted my computer, but my tabs did not reappear. I restarted, but I have lost all my bookmarks, and I cannot add bookmarks. All Mozilla recommendations have failed.

I am trying to print this PDF file. When I print through Firefox, the "R" characters are replaced with "T"s Printing with any other application such as preview on my mac does not result in this issue.

Recently, whenever i have to quit firefox, my tabs have all disappeared upon opening. I have tried all the suggestions in the Mozilla help and nothing seems to work. This used to happen from time to time which was frustrating but now it happens every time I need to quit firefox. "Recently closed tabs" and "recently closed windows" are greyed out when I try to use that. and there is nothing in "restore previous history". Thank you for your help.

I've been having issues logging in to my Instagram account through the Firefox browser. I've tried entering the password manually, clearing cache+cookies, opening in troubleshoot mode, and turning off the enhanced tracking mode (in case that might've been causing the issue) all to no success. This has been an issue since I started using Firefox as my default browser about 2 months ago.

when i try go log in on certain sites i keep getting a message asking for a fingerprint my computer doesn't have a finger print and i have no clue what it is asking for.

Good morning Why on the website https://www.plusliga.pl/ when I select a match I can't view it point by point, but in the Safari browser I can?

About a week ago, my Firefox browser started being extremely slow to load. It loaded the shortcuts but the page full of news things to click on never loaded. Instead, the rectangles where they would go were just illuminated from left to right with a gray sweep light to dark over and over. I left it going and hours later it was still doing it. I clicked on some of the shortcuts and some came up and others did not, at least during the time I was willing to wait. I went to Google Chrome and it was slower than usual but eventually I was able to get to my email, ebay, etc. I spent hours on the phone with Xfinity/Comcast and they ran tests and said everything was ok. I checked and found that I have the latest version of Firefox. Is it possible that an update caused this? If not, what is going on?

Hi Team,

My Firefox account is linked to both my Android phone and my Mac. However, I’ve noticed that some browsing history entries available on my Android phone do not appear on my Mac. Most likely, these visits were recorded before I connected my Firefox account to my Android device.

Both devices are running the latest version of Firefox, and sync is fully enabled. I also manually triggered a sync just a moment ago.

Could you please let me know how I can import or sync my existing browsing history from my Android phone to my Mac at this point?

Please see an example attachted. I have more like it.

Thanks in advance for your help!

Best regards, Diamant

Hello. My macBook recently died. I was signed into Firefox, so my tabs should have saved. I tried to open / upload them onto my new iMac desktop. But for some reason it only keeps wanting to mirror the open tabs on my iPad, which is not what I want. I want to resurrect the tabs open on my macBook before it died. How do I best do this please? Thanks

Reader view doesn't work on many Lifehacker pages/articles. Can something be done to make it work on those pages? Here's an example:

https://lifehacker.com/tech/the-fbi-is-targeting-popular-anti-paywall-site-archiveis?test_uuid=02DN02BmbRCcASIX6xMQtY9&test_variant=B

Hi,

Every time I try to connect to my Gmail account, the browser freezes and I have to restart it. I’ve tried everything, but nothing works. Please look into this — since your last update, Firefox has become unusable.

Thank you for your attention.

I use a portal for work and am required to download a variety of documents for specific tasks. When I download certain documents, predominantly Word documents, they are saved with a file name that ends with the word attachment, e.g. 'abcd.docx,attachment'

This does not happen with any other browsers that I use and I know the obvious answer is to use those but I'm interested as to whether anybody else has had this problem and whether they have found a solution?

Does anyone know why I might be having trouble logging into Checker Plus for Gmail? I have the extension installed, but I can't seem to log in to any of my Gmail accounts and get logged out immediately.

I've read that it could be something to do with Containers, but I think I've turned Containers off? (Maybe I'm wrong about that.)

I'd appreciate any guidance with this!! Thanks

When I sign in to the NY Times (for example) I get a dropdown of autofill email addresses. Some are even mistyped addresses or bogus addresses I've used to access webpages that'll take any email address. I cannot delete these. I've tried shift-delete. These email addresses cannot be accessed via Firefox preferences: autofill screens do not list email addresses but only the physical addresses that I've saved.

(And then, of course, the minute you submit any email to the NYTimes it immediately creates an "account" and starts sending you subscription offers.)

I just tried to sync to my Firefox on my phone, but when it opened, an ANCIENT EMAIL ADDRESS WAS THERE, and it is not connected to the generated password I selected tonight. Can I get guidance on how to fix this dilemma? I'm also very old, so this stuff comes less quickly than to some of my friends or co-workers.

Thank you, Mark Somers San Diego, CA (where it's supposed to be "73 and sunny" every day but flooding rains are coming!!)