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Pocket enabled

Having altered about:config to remove Pocket the latest update has altered my about:config to turn it on again. I know how to turn it back off but it's a shabby thing to … (read more)

Having altered about:config to remove Pocket the latest update has altered my about:config to turn it on again. I know how to turn it back off but it's a shabby thing to do. I don't know what else you've altered in my settings behind my back.

Asked by davebesag 1 day ago

Last reply by jscher2000 4 minutes ago

Browser won't open message window on insurance website

When I click on the link for my insurance website (https://member.carefirst.com) a message sidebar window should open showing the the messages. It will not open in firef… (read more)

When I click on the link for my insurance website (https://member.carefirst.com) a message sidebar window should open showing the the messages. It will not open in firefox even though I have popups enabled.

Asked by Jerry 3 days ago

Last reply by cor-el 3 hours ago

Firefox won't access hotmail.com or outlook.live.com

All my email is at hotmail.com. Firefox refuses to go there. I type in the address and it just reverts back to the site I was on. To set up an account on firefox I ha… (read more)

All my email is at hotmail.com. Firefox refuses to go there. I type in the address and it just reverts back to the site I was on. To set up an account on firefox I had to engage safari to get to my email to get the verify code firefox sent me.

Asked by marmick61 8 hours ago

Last reply by Wesley Branton 8 hours ago

Firefox says only one "copy" can run at a time

I have 2 user accounts on my Mac, only one of which I really use. For some reason, Firefox now refuses to open in that user, saying that there's already a "copy" of Firef… (read more)

I have 2 user accounts on my Mac, only one of which I really use. For some reason, Firefox now refuses to open in that user, saying that there's already a "copy" of Firefox open and that I can't have multiple copies running. (Firefox works fine when I'm on the other user, but it doesn't have all my bookmarks, passwords, etc... not to mention I can't access the non-Firefox files I want.) How do I close or get rid of the extra copy, so I can use Firefox in the other user account? Quitting the app doesn't do it.

Asked by Mig 1 day ago

Last reply by Andrew 11 hours ago

making my secondary email address my primary email address

I want to make my secondary email address for my firefox account my primary email address. I searched for help, and found that I am supposed to just select my secondary… (read more)

I want to make my secondary email address for my firefox account my primary email address. I searched for help, and found that I am supposed to just select my secondary email address and click on "make primary". But when I sign in to "manage account", my only option for secondary email address is to "add". I already have done that, and it definitely won't let me do it again, but also it doesn't show up so there is no way to change it. Please help. I'm new to Firefox and generally like it, but this is very frustrating as I keep getting caught in a circle.

Asked by ladybeurre1 15 hours ago

Last reply by the-edmeister 12 hours ago

Starting about a week ago, I am not longer able to open Bluehost.com, my WordPress host. I am able to do so on Safari.

How can I whitelist bluehost.com? I am able to open it with Safari. I have a Macbook Pro with iOS Catalina 10.15.5. … (read more)

How can I whitelist bluehost.com? I am able to open it with Safari. I have a Macbook Pro with iOS Catalina 10.15.5.

Asked by jamesbreiner 19 hours ago

Last reply by FredMcD 18 hours ago

Slow Print function

Hi, When I try to print an email from a web based email site, the print function takes much longer than usual to work. I tried refreshing Firefox and the printer function… (read more)

Hi, When I try to print an email from a web based email site, the print function takes much longer than usual to work. I tried refreshing Firefox and the printer function but it still continues. Any suggestions for how to fix this? This problem does not occur when I use Safari. Thanks!

Asked by Garth 2 days ago

Last reply by jscher2000 1 day ago

DOH active by default ?

I understood that DNS over Https was active in the US by default. I downloaded FF from "https://ftp.mozilla.org/pub/firefox/releases/" for version 78 for the a Mac, U.S. … (read more)

I understood that DNS over Https was active in the US by default. I downloaded FF from "https://ftp.mozilla.org/pub/firefox/releases/" for version 78 for the a Mac, U.S. version with SHA256 69a0ae139814cc314d0c5e3fd3859e0ac9de8517550d7d32b06c57022a14f49e

It did not have DOH active by default. Can anyone tell me why?

Asked by Mace2 1 day ago

Last reply by jscher2000 1 day ago

Bookmarks missing

I recently upgraded my old MacBookPro with new hardware (2TSSD, 16GB memory, etc.). Before I upgraded, I backed up my hard drive using Mac's TimeMachine. And then, after … (read more)

I recently upgraded my old MacBookPro with new hardware (2TSSD, 16GB memory, etc.). Before I upgraded, I backed up my hard drive using Mac's TimeMachine. And then, after loading Catalina in the upgraded MacBook, I "restored" my "new" computer with the Time Machine Backup. I loaded&opened Firefox and clicked on the 64bit version, but I can't find any bookmarks from my old hard drive. Not sure where to look either on my Time machine backup, or on the "new" drive. ( I find most the articles about backup, library folders, etc. to be very confusing.)

I'd appreciate whatever help you can give in restoring my bookmarks. My current bookmarks are critical, and I use my older ones for reference all the time. Thanks

Asked by howardmdavis 2 days ago

Last reply by cor-el 1 day ago

Recent Firefox upgrade to cloak IP address now causes me to 2-factor authenticate on trusted sites

At my workplace, if I am logged into my workplace network, I am supposed to be able to bypass the multi-factor authentication step when visiting secure workplace sites. H… (read more)

At my workplace, if I am logged into my workplace network, I am supposed to be able to bypass the multi-factor authentication step when visiting secure workplace sites. However, after a recent update of Firefox (several weeks ago), I am asked to multi-factor authenticate at those sites even when I'm logged into my workplace network. (This is not the case in other browsers.) I suspect the change is related to a new security setting that cloaks my IP address. How can I tell Firefox NOT to cloak my IP address when accessing certain sites? I tried turning off the tracker but that didn't work.

Asked by carmenhuffman 1 day ago

Last reply by jscher2000 1 day ago

Printing functions not working under SSL connection/ Version 78.0.2

I noticed on the latest version that printing does work correctly when using an SSL connection. If you select to print (not in the browser, choosing the feature on the we… (read more)

I noticed on the latest version that printing does work correctly when using an SSL connection. If you select to print (not in the browser, choosing the feature on the web page) the browser appears to hang with no response for several minutes. Then an error box appears stating printing functions are not available. You can still select File>Print in the browser. But the problem is when you try to print certain information that is embedded in the page (i.e. results from a medical test, a receipt from a credit card payment) you have to utilize the print link on the page to get the correction information to print. I tested in Chrome and Safari and neither ome have this issue. It's only in the latest build of Mac Firefox.

Asked by getfitguard-couponmom 3 days ago

Last reply by the-edmeister 1 day ago

FIrefox crashes several times a day on Catalina, Mac OS 10.15.5.

I have deleted and re-installed Firefox (and library files), but it still happens so much it is almost unusable. This started happening when I updated to Catalina. I have… (read more)

I have deleted and re-installed Firefox (and library files), but it still happens so much it is almost unusable. This started happening when I updated to Catalina. I have heard there is a bug with this operating system, and of course Apple won't help. Any ideas? Thank you!

Asked by cookiesegelstein 1 day ago

Last reply by FredMcD 1 day ago

Synch firefox bookmarks, history, logins & passwords & preferences

I just received my new MacBook Air and am trying to use the synch to synch the above-referenced items from my old MacBook Pro. I am NOT synching to a phone. Each time I c… (read more)

I just received my new MacBook Air and am trying to use the synch to synch the above-referenced items from my old MacBook Pro. I am NOT synching to a phone. Each time I choose to not continue w/a QR code or SMS message, I'm taken to a screen about FF Monitor and am never able to enter "another device", which is where I began, "Connect another device" - any assistance or work around will be gladly appreciated. Thank you in advance, DD

Asked by ddirving 6 days ago

Last reply by cor-el 1 day ago

Need a Firefox Assistant Dealing with Millions of Bugs

The latest is I can't search from the search bar with a new tab. This is after doing a migration. I erased Firefox and reinstalled the app and all of my data was still th… (read more)

The latest is I can't search from the search bar with a new tab. This is after doing a migration. I erased Firefox and reinstalled the app and all of my data was still there. I reopened the session as if I had just closed a session and I was logged into gmail. So clearly Mozilla's instructions on deleting the app on MAC doesn't work. Recycle bin. How do you literally delete the app?

Hoping deletion will solve the issue of not being able to hit enter in the search bar to perform a google search, or click the arrow. Nothing works.

Further, I'm logged into this browser, yet when the tabs disappear I can't reaccess them. What's the point of logging into a browser if it doesn't remember the tabs?

Asked by erotichabit 4 days ago

Last reply by cor-el 2 days ago

Remove bookmarks

I have Firefox 78.0.2 (no sync) on a MacBookPro with High Sierra 10.13.6. When I click on Bookmarks in the toolbar I see a long list of bookmarks. The top part of the lis… (read more)

I have Firefox 78.0.2 (no sync) on a MacBookPro with High Sierra 10.13.6. When I click on Bookmarks in the toolbar I see a long list of bookmarks. The top part of the list are bookmarks I use all the time.I want to remove the lower part of the list When I click on that bookmark it goes to the websitel and there is no way to remove the bookmark that I know of.

TIA

Asked by Doug 2 days ago

Last reply by cor-el 2 days ago

Firefox CP Privileged Content

I recently updated my mozilla on my mac and noticed in the activity monitor that sometimes the process is called "Firefox Privileged Content" instead of "Firefox Web Cont… (read more)

I recently updated my mozilla on my mac and noticed in the activity monitor that sometimes the process is called "Firefox Privileged Content" instead of "Firefox Web Content". Is that normal? What is up with it sometimes being called "privileged"? Is there a way to turn that off? I attached an image below.

Thanks

Asked by juliamoore1988 2 days ago

Last reply by cor-el 2 days ago

When using firefox my camera is flipped the wrong way

I have a MacBook air. When using FB messenger Video, my camera is flipped backwards- so the person Im talking to just sees a static image (the camera IS "on"). How can I… (read more)

I have a MacBook air. When using FB messenger Video, my camera is flipped backwards- so the person Im talking to just sees a static image (the camera IS "on"). How can I correct that?

Asked by sandraholloway113 2 days ago

Last reply by ARMAN KHAN 2 days ago