Showing questions tagged: Show all questions
  • Solved
  • Locked
  • Archived

I lost the bookmark star button from next to the address bar.

There is right now literally no obvious way to bookmark a page. This is a serious flaw in the browser. The Forum instructions say to restore it from "Customize." But it'… (read more)

There is right now literally no obvious way to bookmark a page. This is a serious flaw in the browser.

The Forum instructions say to restore it from "Customize." But it's not there, just the bookmark menu button, which does not allow you to bookmark a page. It then says restore defaults. That doesn't restore the star either. Does anyone know how to get it back once it's gone? It should not be so difficult that I can't figure it out.

Asked by Zorro2013 2 years ago

Answered by Zorro2013 2 years ago

  • Solved
  • Archived

how do i recover bookmarks from a .jsonlz4.mhe backup when Firefox ESR 38.5.1 wants a .jsinlz4 file?

Lost the hard drive on laptop. Trying to recover from backups. The profiles in the backup has bookmark backups with a .jsonlz4.mhe filetype. Firefox ESR 38.5.1 o… (read more)

Lost the hard drive on laptop. Trying to recover from backups. The profiles in the backup has bookmark backups with a .jsonlz4.mhe filetype. Firefox ESR 38.5.1 on my rebuilt system does not support that file type. It is looking for .json and .jsonlz4 files. This is a work computer. I dont think the version on the lost system was ESR.

What is the difference in the types and how do i recover from the .jsonlz4.mhe ?

Asked by rvabobr 4 years ago

Answered by rvabobr 4 years ago

  • Solved
  • Locked
  • Archived

Where did my bookmark folders go with new update?

I installed the new Firefox update this morning and when I click on the bookmarks icon at the top my bookmark folders have vanished. the only bookmarks I have are my rece… (read more)

I installed the new Firefox update this morning and when I click on the bookmarks icon at the top my bookmark folders have vanished. the only bookmarks I have are my recently bookmarked ones.

Where did they go?

Asked by lonegreywolf20 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

I can't add new bookmarks.

I recently reinstalled Mozilla and I can't drag and drop new bookmarks, nor can I import my old bookmarks from an HTML file. If I drag and drop a tab to the bookmarks are… (read more)

I recently reinstalled Mozilla and I can't drag and drop new bookmarks, nor can I import my old bookmarks from an HTML file. If I drag and drop a tab to the bookmarks area, it just opens a new browser window.

I have no add-ons installed, I only use AdBlocker, have been for years. I've restarted in safe mode, same thing.

When I click import from HTML in the Library, they appear in the lefthand column in a folder called Bookmarks toolbar. I just can't drag them to the browser toolbar, where they used to be.

Asked by cutkiller 2 years ago

Answered by cutkiller 2 years ago

  • Solved
  • Archived

Firefox Sync Lost Bookmarks

After signing in to my Firefox account the history is still present but all my bookmarks from the account are gone. I tried on both Windows and Android and none of my sav… (read more)

After signing in to my Firefox account the history is still present but all my bookmarks from the account are gone. I tried on both Windows and Android and none of my saved bookmarks are showing.

Asked by coolprash 1 year ago

Answered by Shadow110 1 year ago

  • Solved
  • Archived

Lost my bookmarks toolbar

Hello, I know there's a couple of 'lost bookmarks-toolbar' topics here but none have a working solution for me. I was browsing a site which had a bad habbit of opening ne… (read more)

Hello,

I know there's a couple of 'lost bookmarks-toolbar' topics here but none have a working solution for me. I was browsing a site which had a bad habbit of opening new browserwindows. Alas, I closed my main Firefox window with lots of tabs open and forgot about one of the newly opened windows with none of my tabs. Closed that one, lost all tabs for that session.

Wasn't too worried but today I realize that my bookmarks toolbar is missing also. Guess something went wrong closing but can't figure out how to get it back. Tried various solutions presented here : safe mode, renaming places.sqlite, checking I actually got 'display bookmarks-toolbar' marked, etc... nothing worked so far.

If I start Firefox after a complete exit it actually show the bookmarks toolbar for just a second and then it's gone. If I check my Bookmarks and do a 'Show All' I can find all the bookmarks in there, even a seperate section for the Bookmarks Toolbar. If I check the latest backup of my Bookmarks it is a nearly empy file. Also had to turn Sync of 'cause I would get an empty Bookmarks Toolbar after a sync.

Any suggestions would be appreciated. Tnx!

Asked by BorkBork 1 year ago

Answered by jscher2000 1 year ago

  • Solved
  • Archived

BOOKMARKS GONE!

Something happened and all my bookmarks are gone and the old Firefox data folder on my desktop was deleted by accident. I have looked everywhere and done system restores.… (read more)

Something happened and all my bookmarks are gone and the old Firefox data folder on my desktop was deleted by accident. I have looked everywhere and done system restores. How do I get them back? Does Firefox support offer screen sharing support?

Asked by granturinos 2 years ago

Answered by jscher2000 2 years ago

  • Solved
  • Archived

how do recover my bookmarks after my computer was cleaned up and windows 10 reloaded?

a tech cleaned up my computer and reloaded windows 10 and firefox but gone are my bookmarks accumulated over the years. I have the old memory drive and maybe I could take… (read more)

a tech cleaned up my computer and reloaded windows 10 and firefox but gone are my bookmarks accumulated over the years. I have the old memory drive and maybe I could take it back to him but I need instructions cause he does not seem to know how to do this. Or maybe I can try on my own. I have some bookmark data backed up but it's not up to date and not in a format that seems to open up...I also did not see any way to import back on that external drive file. I'd prefer instructions to recover from old disk drive.

Thanks

Asked by crispy41 2 years ago

Answered by crispy41 2 years ago

  • Solved
  • Archived

Bookmarks are not working

I have Firefox 44.0.2 but this problem has been going on even on previous versions. If I click on the star it goes through the motions of placing a bookmark. I even see t… (read more)

I have Firefox 44.0.2 but this problem has been going on even on previous versions. If I click on the star it goes through the motions of placing a bookmark. I even see this animation of a star moving to the list of bookmarks. But when I go into the bookmarks they are not listed. I have tried right clicking on the page and clicking the star and I have tried it form the tool bar. Neither works. I have also renamed the places.sqlite to places.sqlite.old and that doesn't seem to do a thing.

Asked by twnorman 4 years ago

Answered by twnorman 4 years ago

  • Solved
  • Archived

Old Bookmarks are not compatible with Firefox version 20+

Background Information: I use the old client version 3.6 as there's an old utility addon that the author stopped updating and will not work with the newer revisions. Desp… (read more)

Background Information: I use the old client version 3.6 as there's an old utility addon that the author stopped updating and will not work with the newer revisions. Despite disabling the update feature both in about:config and in preferences, the browser still eventually updates (Originally I was using 3.4, and would prefer to use that, but no matter how much I try I can no longer roll it back from 3.6 to 3.4 even if I reinstall using a 3.4 installer). As a result I've had a habit of keeping a copy of my firefox directory in case it updates itself again without asking, which it has. This might help you guys out in answering the countless people who have lost their bookmarks due to the upgrades released this year, and will hopefully someone to investigate and release a patch/utility to fix the issue.

Issue: I have verified that the newest clients from at least version 20 and onwards, are not compatible with the older bookmark JSON files. People who have been upgraded to the latest revision not only lose their bookmarks, but CANNOT restore them either, as Firefox will only return the error message: "Unable to Process the Backup File".

I have confirmed that the files themselves are perfectly intact with no sign of corruption, and are as intended. They restore ok to older browser revisions (In my case specifically 3.6), but will not restore to the newer client revisions. This is not a fault with the bookmark backups, but with the newer clients (I'm guessing they changed the way they store the information in the JSONs at some point. I note in the code for the JSONs that GUID was never used in the older revisions, but it is in the newer revisions. Perhaps this is causing an incompatibility issue? You just need to adjust the client so that it looks for the GUID and if none can be found to ignore it rather than decide the file is corrupt.

Old JSON Code snippet: {"title":"","id":1,"dateAdded":1306666129870000,"lastModified":1306670152435000,"type":"text/x-moz-place-container","root":"placesRoot","children":[{"title":"Bookmarks Menu","id":2,"parent":1,"dateAdded":1306666129870000,"lastModified":1381254048121000,"type":"text/x-moz-place-container","root":"bookmarksMenuFolder","children":[{"title":"Recently Bookmarked","id":6,"parent":2,"annos":[{"name":"Places/SmartBookmark","flags":0,"expires":4,"mimeType":null,"type":3,"value":"RecentlyBookmarked"}],"type":"text/x-moz-place","uri":"place:folder=BOOKMARKS_MENU&folder=UNFILED_BOOKMARKS&folder=TOOLBAR&sort=12&excludeQueries=1&excludeItemIfParentHasAnnotation=livemark%2FfeedURI&maxResults=10&queryType=1"},{"index":1,"title":"Recent Tags","id":7,"parent":2,"annos":[{"name":"Places/SmartBookmark","flags":0,"expires":4,"mimeType":null,"type":3,"value":"RecentTags"}],"type":"text/x-moz-place","uri":"place:sort=14&type=6&maxResults=10&queryType=1"},{"index":2,"title":"","id":8,"parent":2,"dateAdded":1294868015246000,"lastModified":1294868015246000,"type":"text/x-moz-place-separator"}

New JSON Code Snippet: {"title":"","guid":"5rkFafJ6AnRZ","id":1,"index":0,"dateAdded":1396387525168000,"lastModified":1396387525168000,"type":"text/x-moz-place-container","root":"placesRoot","children":[{"title":"Bookmarks Menu","guid":"m7vLM41-lzQi","id":2,"index":0,"parent":1,"dateAdded":1396387525168000,"lastModified":1396387526173000,"type":"text/x-moz-place-container","root":"bookmarksMenuFolder","children":[{"title":"Recently Bookmarked","guid":"BEffyw6xva93","id":13,"index":0,"parent":2,"dateAdded":1396387526172000,"lastModified":1396387526172000,"annos":[{"name":"Places/SmartBookmark","flags":0,"expires":4,"value":"RecentlyBookmarked"}],"type":"text/x-moz-place","uri":"place:folder=BOOKMARKS_MENU&folder=UNFILED_BOOKMARKS&folder=TOOLBAR&queryType=1&sort=12&maxResults=10&excludeQueries=1"},{"title":"Recent Tags","guid":"WmnlbVv38Bjv","id":14,"index":1,"parent":2,"dateAdded":1396387526172000,"lastModified":1396387526172000,"annos":[{"name":"Places/SmartBookmark","flags":0,"expires":4,"value":"RecentTags"}],"type":"text/x-moz-place","uri":"place:type=6&sort=14&maxResults=10"}

Solution? Well in my case I had a backup copy of the old revision directory. To restore I opened the copy, and exported the bookmarks as an HTML, which I restored in the newer client. If you do not have a copy of the old client, the best thing would be to try and reinstall an older revision of the client and either make a copy of the program folder and use another copy of that so you can use both the new and old clients and not worry about the loss of an older revision since you'll always have 2 copies of the old client (One you're using, one you use to restore if it upgrades). Or you export the bookmarks as an HTML, then upgrade the client to the newest and import the HTML instead of the JSON files.

Please investigate and create an easier solution to a silly incompatibility issue. ^_^

Asked by contrasia 5 years ago

Answered by guigs 5 years ago

  • Solved
  • Archived

In Firefox Quantum 59.0 I can't delete bookmarks

Hello, I was forced to Refresh my Firefox, because it was "forgetting" all my passwords after closing Firefox and opening it again. Now passwords are OK, but I'm not able… (read more)

Hello,

I was forced to Refresh my Firefox, because it was "forgetting" all my passwords after closing Firefox and opening it again. Now passwords are OK, but I'm not able to delete any bookmarks: I can only add them, move on the toolbar or manage by changing names and adresses. But I want to delete some of them.

I do not sync my bookmarks.

I tried to verify integrity (described in that thread: https://support.mozilla.org/pl/questions/1207605#question-reply) and got this:

> Task: checkIntegrity - Unable to check database integrity > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

Please help :-)

Asked by R3TZ3V 2 years ago

Answered by R3TZ3V 2 years ago

  • Solved
  • Archived

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another app " No suggestions work. Help, please.

I have tried all of the solutions suggested on the Mozilla website to solve this problem, including: Restart your computer - (https://support.mozilla.org/en-US/kb/fix-… (read more)

I have tried all of the solutions suggested on the Mozilla website to solve this problem, including:

   Restart your computer - (https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional)
   Create a new places database  -  (https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional)
   Restore from a backup - (https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them)

I'm desperate and would greatly appreciate any help. Thanks.

Asked by ljzim 2 years ago

Answered by ljzim 2 years ago

  • Solved
  • Archived

How to get settings back? Suddenly EVERYTHING (bookmarks, passwords, addons,..) is gone!

Hi everyone, Recently I was cleaning some malware/viruses/spyware/worms and all other nasty files located on hard drive of computer. Actually I still have them but this i… (read more)

Hi everyone,

Recently I was cleaning some malware/viruses/spyware/worms and all other nasty files located on hard drive of computer. Actually I still have them but this is NOT the purpose of my message. The problem is that I lost everything in Firefox. All my bookmarks that I cannot live without are gone. ALL. Each and every bookmark is gone. Saved passwords are gone. Addons are gone. Online banking certificate is gone. Also when I click CTRL T to add new tab in same window I get extremely annoying squares (3 lines and each line with 5 squares) which are graphically showing websites I have visited. Please if someone could help me to get everything back, particularly bookmarks are extremely important.

I tried to do three possible tasks but neither of them worked.

TASK ONE:

Usage of about:<wbr>profiles command in address bar but it is reporting error message saying The address isn't valid.

TASK TWO (consisting of multiple steps):

step 1: finding old firefox profiles I could manage to find. I hope they are NOT all otherwise I am in huge trouble. Hopefully something was overlooked and you will see why in upcoming steps.

step 2: clicking Open menu icon on the left hand side of firefox consisting of three horizontal lines and click Open Help Menu icon and then click Troubleshooting Information

step 3: clicking about:profiles in section Application Basics. Here I then added every single profile I am aware of via button Create A New Profile

step 4: for each of profile I got listed, I clicked on Launch profile in new browser and my bookmarks, together with other settings (online banking certificate, saved passwords, addons,...) were NOT ( !!! ) there. In neither of profile. I pray that I overlooked some saved profile...

TASK THREE:

Bookmarks menu\Show All Bookmarks\Import And Backup\Restore. However, In this submenu Restore there is nothing to be restored.

Someone please help me as I really need to get, particularly but not only bookmarks, back.

Waiting extremely anxiously for your reply...

Thank you in advance a billion times!

Asked by SadPerson0 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

how to eliminate all bookmarks on one computer before turning on sync on another computer with desired bookmarks?

Firefox 58.0, two windows 10 computers (desktop & laptop). Want to remove ALL bookmarks from laptop before I sync both computers. Goal is for computer (desktop) ful… (read more)

Firefox 58.0, two windows 10 computers (desktop & laptop). Want to remove ALL bookmarks from laptop before I sync both computers. Goal is for computer (desktop) full of bookmarks to sync with computer laptop with no bookmarks.

Thank YOU for your time and assistance!!

Asked by gjcj 2 years ago

Answered by user1929 2 years ago

  • Solved
  • Archived

Can't add or delete bookmarks

Only way to add bookmarks is to drag a link to the toolbar. Aside from that, I can't add them. I also can't delete them by any means whatsoever. I've already tried the so… (read more)

Only way to add bookmarks is to drag a link to the toolbar. Aside from that, I can't add them. I also can't delete them by any means whatsoever. I've already tried the solutions listed here https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved they didn't work. I also don't have sync enabled so that wasn't the culprit either. None of my plugins are bookmark related. I'm using the latest version of Firefox Quantum. This is really infuriating, if it keeps up I'm going to have to go back to Google Chrome.

Asked by grasscid 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

cannot export of backup bookmarks

I recently had a power failure, which meant that Firefox didn't close down properly when the PC powered down. When I restarted, Firefox had lost all of my previous settin… (read more)

I recently had a power failure, which meant that Firefox didn't close down properly when the PC powered down. When I restarted, Firefox had lost all of my previous settings, ie bookmarks, passwords etc, so I have tried to recreate a profile which contains all of the previous elements. However, there is clearly something wrong & although I have deleted the places files & run the "Refresh Firefox" utility, these continue. My main bugbear at present is that I cannot either backup my bookmarks file, or export it in HTML format, in order to even consider creating a brand new profile. I have also noticed that my new profile has a bookmarksbackup folder, but is never getting populated with any content. I do have an old profile which I have used to recreate the profile that I am using now, but I am beginning to wonder whether there is some sort of corruption in the files contained, which means that I am simply recreating the problems, over again. I have a number of other quirks & eccentricities, ie the clear downloads button doesn't always work & all of the small icons on my bookmarks have disappeared & show no sign of refreshing, even though a week has elapsed since the original "crash". So, are there other files that I need to delete / recreate in my profile, in order to get back to normal functionality ?? As I say, my biggest current problem is not being able to backup or export my current bookmarks file - it says that it is being done, but no files are actually created. Oh, and I can create new bookmarks, but once again, the small icons which use to be created, no longer appear. Many thanks for any assistance out there.

Asked by intarest 2 years ago

Answered by intarest 2 years ago

  • Solved
  • Archived

How do I recover lost history and bookmarks from Time Machine.

I know this Q was asked recently but I cannot follow the disjointed and part missing thread. Would appreciate if someone could give me a complete reply. I know how to d… (read more)

I know this Q was asked recently but I cannot follow the disjointed and part missing thread. Would appreciate if someone could give me a complete reply. I know how to display hidden files and find my Application Support folder but profile files are all several years old. I have up to date Time Machine backups.

I am running Firefox 58.0.2 on OSX but inadvertently ran Firefox 34 and now my v58 has lost all history and bookmarks.

Asked by praylett 2 years ago

Answered by praylett 2 years ago

  • Solved
  • Archived

панель закладок

Всем привет. После обновления браузера вкладки не сохраняются на панели закладок: закладки добавляются (рис.11), но после перезапуска браузера панель снова чистая и без д… (read more)

Всем привет. После обновления браузера вкладки не сохраняются на панели закладок: закладки добавляются (рис.11), но после перезапуска браузера панель снова чистая и без добавленных закладок(рис.12). Как исправить?

Asked by vituk 5 years ago

Answered by guigs 5 years ago