Library in History

I got a notification from Firefox to update the browser. Which is fine. But, when I tried to go to History to delete the downloads and previous months history. It will no… (read more)

I got a notification from Firefox to update the browser. Which is fine. But, when I tried to go to History to delete the downloads and previous months history. It will not allow me to delete the months history. It does nothing.

I hope you have a resolution for this issue. Thanks.

Shannon

Open 8 92

Third-party Password Managers

I am running Firefox 147 on a Windows 10 desktop PC. I am using DualSafe Password Manager. However, the 'Ask to save passwords' option is ticked in my Settings (see attac… (read more)

I am running Firefox 147 on a Windows 10 desktop PC. I am using DualSafe Password Manager. However, the 'Ask to save passwords' option is ticked in my Settings (see attached screenshot), and also greyed out so I can't alter it. Firefox keeps asking to save passwords for sites that I sign into. Can anyone suggest how I can fix this. To my way of thinking, if a thrid-party password manager is installed, Firefox should see this (it does) and automatically set itself to not ask.

Open 3 89

BBC News and BBC iPlayer videos show black screen or error

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64. A video m… (read more)

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64.

A video may play for a second or two, and then it's either a black screen, or an error message of "The content doesn't seem to be working."

On the same two laptops and VM, the Chromium Browser, and LibreWolf (a fork of Firefox?), have no issues playing the same videos.

Firefox version on all three systems is 147.0.3.

Any help/guidance welcome with thanks.

Open 5 85

prf file access

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was so… (read more)

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was some change at the bank so I sent the letter below to my bank.

Further experimenting with Microsoft Edge and Firefox leads me to believe the issue may be with recent changes to firefox. The attached jpg file shows the problem, though not a solution.

I would be curious to know if there is some (new) setting in Firefox to correct the problem.

Text of letter to bank:

re: document access on site

You have evidently made some changes in your account display and I have to tell you there are issues with it.

Previously the account document came up as PDF. Today I accessed the current statement and immediately noticed the change in display format.

I usually do two things here. First I print the document. The print button worked as expected. Next I SAVE a copy for future reference. The download button DID NOT WORK.

I had to use the print save to file function. This is where I found the problem. I saw this when I checked my print queue as well. Instead of PDF the document is now PDF.js viewer.

I have to ask why you went to java script when the original PDF format worked properly every time?

On the plus side, my pdf viewer still reads the saved file. It is the unnecessary print to file step to which I object.

I am not at all happy with this change and would encourage you to return to the previous process. Since it was NOT BROKE I am at a lost to understand WHY YOU FIXED IT.

Open 1 85

Cabelas.com and Basspro.com won't connect after the last update. Teva.com hasn't worked in over a year

After the last update Cabela's and Bass Pro websites are blocked, won't connect. Teva has been blocked for over a year, and I can't find a page on here where you can ins… (read more)

After the last update Cabela's and Bass Pro websites are blocked, won't connect. Teva has been blocked for over a year, and I can't find a page on here where you can instigate a trouble ticket.

Firefox has been a great browser until lately, I'm disappointed guys!

Open 6 71

Display x icon on all active tabs

I recently refreshed my FF installation. Before I did that I had configured my tab settings to always display the x icon (close tab) in all active tabs. After the refres… (read more)

I recently refreshed my FF installation. Before I did that I had configured my tab settings to always display the x icon (close tab) in all active tabs. After the refresh, the x icon is gone for all tabs.

I cannot remember what I did to get them to display originally. I've tried to do this in the userchrome.css file. But it didn't work. Let me know if you have a solution.

Open 64

Unable to post a comment on the Daily Beast website

I am using Firefox 149.02 (64-bit). I access the website The Daily Beast (https://www.thedailybeast.com) and like to make Comments on some of their articles. Up until ab… (read more)

I am using Firefox 149.02 (64-bit).

I access the website The Daily Beast (https://www.thedailybeast.com) and like to make Comments on some of their articles. Up until about 2 months ago everything was running smoothly. But now I am unable to use the Comment section. I get the following response from The Daily Beast...

"Oops, something went wrong :( We detected some connectivity issues therefore we’re unable to load the Conversation."

I do not have this problem when using either the Norton Private Browser or the DuckDuckGo Browser.

What's wrong?

Open 47

Cloudflare security verification is utterly broken in Firefox for Linux.

I'm stuck in an endless loop in Firefox for Linux (MX Linux) whenever Cloudflare is used as security. "Performing security verification This website uses a security servi… (read more)

I'm stuck in an endless loop in Firefox for Linux (MX Linux) whenever Cloudflare is used as security.

"Performing security verification

This website uses a security service to protect against malicious bots. This page is displayed while the website verifies you are not a bot."

I click "verify you are human" and it just loops back to the very same challenge. It isn't broken in other web browsers like Vivaldi for Linux. Or Firefox in Windows 11. Just Firefox for Linux.

It has been this way for months.

Open 46

Downloads on FF instantly cancel but retrying them works

As of today, every single time I try to download something, Firefox instantly cancels it and I'm not sure what the issue is. I've disabled adblock and Malwarebytes and re… (read more)

As of today, every single time I try to download something, Firefox instantly cancels it and I'm not sure what the issue is. I've disabled adblock and Malwarebytes and refresh Firefox—same issue. Hitting retry from the download panel works but I can't figure out why the first download attempt is always cancelling, even if it's the same file. I'm not even downloading big files.

Open 46

I can't copy & paste while using Microsoft Office for the web

I am not able to copy and paste in Firefox while using Microsoft Office for the web. I can in the same documents using Chrome & Edge I have searched the web and tried… (read more)

I am not able to copy and paste in Firefox while using Microsoft Office for the web. I can in the same documents using Chrome & Edge I have searched the web and tried every setting I could find but can still not use copy and paste

Open 45

free VPN

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I… (read more)

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I am confused. Thank you for your prompt assistance.

Open 8 43

YouTube videos freezes along with the whole page (no links working), and no menus.

Whenever I launch a YouTube video, It starts then the whole page freezes. No links work and no menus shows up when I click my mouse. I can do nothing to get the video to … (read more)

Whenever I launch a YouTube video, It starts then the whole page freezes. No links work and no menus shows up when I click my mouse. I can do nothing to get the video to unfreeze. All I ca do is close the window.

Open 39

Bookmark Auto Close Option

How can i change bookmarks menu so it will close after choosing. Ive searched and only found option to stay open, (Option to not close menu when opening new tab)... Not w… (read more)

How can i change bookmarks menu so it will close after choosing. Ive searched and only found option to stay open, (Option to not close menu when opening new tab)... Not what im wanting, I want to open bookmarks choose and have it auto close the side bar of bookmarks. Maybe even auto closing the link folders opened. Windows 11.

Open 38

Firefox latest version

I wanted to try the new split screen feature. The guide says you need the latest version 149. When I check 'About Firefox' it says I have version 140.9 but it also says '… (read more)

I wanted to try the new split screen feature. The guide says you need the latest version 149. When I check 'About Firefox' it says I have version 140.9 but it also says 'Firefox up-to-date'. Could you advise how I can update to latest version 149 please?

Open 4 35