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lag while scrolling

whenever i scroll trough a website in firefox, the ewperience is very laggy, feels like its 15fps. i have done basic things like disabling hardware acceleration, smooth s… (read more)

whenever i scroll trough a website in firefox, the ewperience is very laggy, feels like its 15fps. i have done basic things like disabling hardware acceleration, smooth smooth scrolling.

Asked by Ayan Sarkar 1 month ago

Last reply by Shirmaya John 1 month ago

After last update, more that 5 open tabs cause computer to freeze

When I have multiple tabs open, around the 6th tab, the entire computer freezes. I have to press the physical button to shut down and restart. This behavior started with … (read more)

When I have multiple tabs open, around the 6th tab, the entire computer freezes. I have to press the physical button to shut down and restart. This behavior started with the last Firefox update. It doesn't happen when I use Brave browser. What changed to cause this?

I'm running Mozilla Firefox for Linux Mint mint 100 - 1.0 version 141.0.3 (64 bit) on Linux Mint 22.1 Cinnamon. These are the latest versions of Mint and of Firefox for Mint.

Asked by Rhonda67 2 months ago

Last reply by Kiki 2 months ago

Фризы в firefox 142 Red OS 8 Raspberry Pi 5

При заходе на сайте ya.ru и если на нём имеется строка с видео или поиск с алисой, то начинаются сильные фризы. Это ошибка именно в firefox 142, проверенно. … (read more)

При заходе на сайте ya.ru и если на нём имеется строка с видео или поиск с алисой, то начинаются сильные фризы. Это ошибка именно в firefox 142, проверенно.

Asked by MiG31BM 2 months ago

Last reply by Kiki 3 weeks ago

Firefox freezes at Google sign in

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared t… (read more)

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared the cache and cookies, unchecked "Hardware Acceleration" and other recommendations from other posts. Please talk to me like I'm your Baby Boomer dad.

Asked by mbarroso 1 month ago

Last reply by Konstantina Papadea 1 week ago

Why does Firefox use so much RAM compared to other browsers?

Hi, I’ve noticed that Firefox often uses a lot of memory when I have multiple tabs open, even more than Chrome or Edge on the same number of tabs. Sometimes it slows down… (read more)

Hi, I’ve noticed that Firefox often uses a lot of memory when I have multiple tabs open, even more than Chrome or Edge on the same number of tabs. Sometimes it slows down my system or makes switching between tabs laggy.

Is this normal behavior, or is there a way to reduce Firefox’s RAM usage without losing performance? Are there specific settings, add-ons, or troubleshooting steps I should try?

Thanks in advance!

Asked by james lyph 1 month ago

Last reply by Mark 1 month ago

tabs become unselectable and can't be dragged out of the main window

This started happening a few days ago. I tried to drag a tab out of the main window to put it in its own window on my other monitor, but the tab just became unselectable… (read more)

This started happening a few days ago.

I tried to drag a tab out of the main window to put it in its own window on my other monitor, but the tab just became unselectable, and if i scrolled in the tab bar, the tab icon and text would remain locked in place in the display while the other tabs moved behind it.

The main Firefox window also lost the minimize, restore, and close buttons. The only way to make the tabs work was to close Firefox and relaunch it.

I noticed this happened only after any app in the OS went full screen, be it a steam game, or another Firefox window, or a VLC window, or anything else that I did that made an app full screen in any of my monitors.

I am using Ubuntu 24.04 with KDE Plasma 5.27.12. Kernel is 6.14.0-29. Display server is Wayland.

Initially I thought this could be a problem with the snap version of Firefox, so now I've installed the deb package, but the problem remains. Firefox is the only app which presents a problem of any kind when any window goes full screen.

Here's a video showing what the problem looks like, in case my description was not clear. The ghostly tab in this video is the chess.com home page and you can see it as the third tab from the top right of the video, and it remains in that position as i scroll the other tabs, completely unselectable with the mouse.

https://www.youtube.com/watch?v=-mAfPS3_qkg

Any idea of what could be causing this issue to appear?

Thank you!

Asked by sara 1 month ago

Last reply by jonzn4SUSE 5 days ago

Random Error like 383.25 is not a valid value for Int32.

We are getting this Random Error while Scrolling. Before Version 141 it was working fine. Even after getting connected and getting response that update to 141.0.2 but sam… (read more)

We are getting this Random Error while Scrolling. Before Version 141 it was working fine. Even after getting connected and getting response that update to 141.0.2 but same issue still exist.

Asked by Jagvinder Singh Grover 3 months ago

Last reply by TyDraniu 3 months ago

Firefox Freezing After Latest Update

Hello Firefox Support, Since the latest update of the Firefox browser, I have been experiencing frequent freezes. The browser becomes unresponsive when performing basic … (read more)

Hello Firefox Support,

Since the latest update of the Firefox browser, I have been experiencing frequent freezes. The browser becomes unresponsive when performing basic actions such as:

  • Clicking on the menu
  • Closing tabs
  • Copying or editing the URL

When this happens, the only way to recover is to close Firefox and reopen it.

Could you please advise on how to resolve this issue?

Thank you for your support.

Best regards, Mohamed Adel

Asked by Mohamed Adel 2 months ago

Last reply by Kiki 2 months ago

firefox is hot garbage with macos tahoe update

Your browser dead ass just doesn't respond when I click on it. I have a new mac mini 4 and have the latest update for firefox. it's absolute dogshit to be honest. I'm luc… (read more)

Your browser dead ass just doesn't respond when I click on it. I have a new mac mini 4 and have the latest update for firefox. it's absolute dogshit to be honest. I'm lucky if the browser lets me click on anything, eg., bookmarks, add-ons, history are nonfunctional. Also my tabs on the browser get squished together and superimposed such that 2-3 separate tabs appear as though they are one tab. I have never had an issue like this before when using firefox. I don't encounter the issue with safari or chrome, but I don't like those browsers. Do you have insight as to why firefox mozilla is suddently ass?

Asked by C O 4 weeks ago

Last reply by nocnoc 4 weeks ago

crashhelper.exe gets run and its making firefox slack

I have Firefox running on 3 machines, only one of them is synced to my Firefox account, so that means that I am not running the same addons on all of them. I have Firefox… (read more)

I have Firefox running on 3 machines, only one of them is synced to my Firefox account, so that means that I am not running the same addons on all of them. I have Firefox running on Windows 10 and the two other are running on Windows 11. From time to time, I notice that Firefox is running slow and its unable to open normal websites like facebook, instagram, youtube, or any other website that I normally browse, and when I check the Task Manager I can notice one unusual exe running named "crashhelper.exe" which is located in the Firefox installation directory and its signed by Mozilla. Once I kill this task Firefox continues working as nothing happened. This is happening since the last update which was few weeks ago (if I remember correctly). What is this app doing and why it is making Firefox stop opening websites?

Asked by svarcko 3 months ago

Last reply by TyDraniu 3 months ago

Firefox in Macos - Tahoe 26.0

Firefox not responding on macbook M4 Macos Tahoe 26.0 I tried restarting Firefox I tried restarting my macbook But everything repeats. Use Firefox for a while and it free… (read more)

Firefox not responding on macbook M4 Macos Tahoe 26.0 I tried restarting Firefox I tried restarting my macbook But everything repeats. Use Firefox for a while and it freezes again. Tôi sử dụng Firefox mới nhất: 143.0.1

Asked by YukIXboy 1 month ago

Last reply by wcn00 4 weeks ago

Firefox is a memory hole.

I am using a new Windows 11 computer. I use Firefox for almost everything. But it opens many processes and it very quickly gets to the point where anything I do causes … (read more)

I am using a new Windows 11 computer. I use Firefox for almost everything. But it opens many processes and it very quickly gets to the point where anything I do causes a hang. If I am listening to music or a podcast it pauses and buzzes. This AM I turned on the computer and opened Firefox, without reopening an old session. I had open two windows with two tabs in each window. Using Windows Task Manager I determined that Firefox has twenty-one processes open. Some of them have the efficiency leaf and some do not. I do not use an Add-On manager, but use MalWareBytes for a VPN and protection. Please help.

Asked by bjgrey 3 months ago

Last reply by jonzn4SUSE 3 months ago

firefox will only work in troubleshooting mode

Several weeks ago Firefox worked normally for me. I left for most of the day and when I got home Firefox no longer worked at all. Everything on my home page was gone an… (read more)

Several weeks ago Firefox worked normally for me. I left for most of the day and when I got home Firefox no longer worked at all. Everything on my home page was gone and when I typed in websites - such as my e-mail program or Facebook, nothing ever came up. I'm not super browser savvy, but I opened the menu and under help was "trouble shooting mode". I didn't know what that was but figured nothing much more could go wrong with Firefox, so I chose that. I had to rebuild the websites I had in a row on the middle of the page. I didn't lose bookmarks, but everything else was different. So I left it that way.

Earlier today, Firefox wanted me to do another update. I thought maybe by agreeing to that, things might return to normal. Noooooooo. It's no better whatever. Now I don't know how to get out of troubleshooting mode to know if anything will work normally again.

I am seriously considering switching browsers, but I have a LOT of stuff bookmarked and that would be very intensive to build all those book marks in another browser.

Asked by clmcda63 4 months ago

Last reply by Ed 4 months ago

Firefox using high memory when running multiple web tools

Hi everyone, I’ve noticed that Firefox tends to use a lot of memory when I run several browser-based tools at once — especially web calculators or dashboards that update… (read more)

Hi everyone,

I’ve noticed that Firefox tends to use a lot of memory when I run several browser-based tools at once — especially web calculators or dashboards that update data dynamically.

For example, when I’m testing a lightweight web calculation app (something similar to a gratuity calculator that updates values in real time), Firefox memory usage slowly increases, and sometimes the browser even freezes if multiple tabs are open.

I’ve already tried:

Clearing cache and disabling extensions

Running in Safe Mode

Using hardware acceleration on/off


Still, the problem persists.

So I’d like to ask:

1. Are there any specific settings or flags that can help manage memory usage better for interactive web tools?


2. Does Firefox handle JavaScript-heavy calculations differently compared to Chromium-based browsers?


3. Any recommended performance tweaks for developers testing such tools locally?


Would really appreciate advice from anyone who’s optimized Firefox for this kind of lightweight, web-app testing.

Thanks in advance! 🙏 bold text

Asked by Steven Parker 4 weeks ago

Last reply by Robert Lewis 3 weeks ago

Firefox developer not working since 142.0b2 - tabs do not load on restart of app

Since this week's update of Firefox Developer edition when the browser is restarted tabs do not load until I reset the browser. I suspect an add-on but have not been abl… (read more)

Since this week's update of Firefox Developer edition when the browser is restarted tabs do not load until I reset the browser.

I suspect an add-on but have not been able to determine which one.

This is happening on multiple (3) physical computers.

I just started a new work role and haven't been able to find the time to troubleshooting of the issue myself.

This has been very disrupting and stressful.

Asked by chris.moland 3 months ago

Last reply by jonzn4SUSE 3 months ago

Firefox windows not visible, minimisable, or maximisiable on desktop

I had two Firefox windows on my computer, one with a few tabs of Youtube and Twitch pages, and a private window with a single Twitch stream. I've had them and the program… (read more)

I had two Firefox windows on my computer, one with a few tabs of Youtube and Twitch pages, and a private window with a single Twitch stream. I've had them and the program open for days, with my conputer turned on and off multiple times with no issues.

Today I booted a game I installed yesterday on my computer and played for a few hours, after closing the game, both my Firefox windows became completely inaccessible.

I've tried closing firefox, restarting my computer, letting Firefox create a new xulstore file and nothing has worked. I can't see the window, I can't make it active. It's permanently minimised.

It spikes Desktops Windows Manager to 100% GPU usage, it makes my PC lag and run slow, and I can't do anything in the browser cause the window won't stay open or up. I can't even open the old window and then a new one, it stays minimised and I can only see the preview by hovering my mouse over it.

I've tried GPU driver updates, I tried anti virus scanning, and I've tried opening another browser which did work. But Firefox is the one with all my saved settings and preferred browser. I also can't see the Firefox window at all when using the window key + TAB to check my desktop, but it does show up on Task Manager as running.

Please help me restore my program. I'm making this on my phones firefox browser which is running fine

Asked by Kiramin 2 weeks ago

Last reply by jscher2000 - Support Volunteer 4 days ago