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As of today, Firefox gets an "Access Denied" when accessing goddady.com. Chrome works.

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server. Reference #18.acf7d517.1771548295.4f66cee0 https://errors.edgesuite.net/18.acf… (read more)

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server.

Reference #18.acf7d517.1771548295.4f66cee0

https://errors.edgesuite.net/18.acf7d517.1771548295.4f66cee0 is what I get when going to https:\goddady.com as of today. Running on Windows7 (no, I won't upgrade). Tried a variety of changes. But Chrome works fine. Any suggestions?

Open 25 1 591

Access denied to Lowe's search

I am now getting this message when I try to search for things at Lowes. " Access Denied You don't have permission to access "http://www.lowes.com/Search=bathroom%20vanity… (read more)

I am now getting this message when I try to search for things at Lowes.

" Access Denied You don't have permission to access "http://www.lowes.com/Search=bathroom%20vanity%20with%20sink" on this server. Reference #18.110ed217.1773095861.c4830d80 https://errors.edgesuite.net/18.110ed217.1773095861.c4830d80 "

This has just started recently. I do not have this problem using Google Chrome. All other searches (Amazon, Ebay, Safeway, Walmart, et.al. are ok. Just who exactly is edgesuite? I am running Firefox on Windows 7.

Solved 4 481

Substack Issues Post-UpDate

after the recent update I could no longer 'like' articles or comments on substack, and I couldn't post comments, either. looks as though there was a fix the next day, bec… (read more)

after the recent update I could no longer 'like' articles or comments on substack, and I couldn't post comments, either. looks as though there was a fix the next day, because I was again able to 'like' and comment...but then late that night I was suddenly back to square one. exactly the same issue. it's now been a couple of days and I still can't 'like' or comment on substack.

this same thing happened after an update many months ago, and after a week or two I just switched to opera. checked firefox again in september or october and it was working so I stayed. I'd like to keep using firefox but the substack problem is annoying. why did it work for about eight hours and then stop again? it seems as though substack is the poor step-child. hope you can get this fixed! because having to change browsers is also annoying...

thanks!

Open 2 406

ESR for Firefox issue

a web site continues to say mozilla browser need update to correctly access web page. I have downloaded latest update ESR for Firebox (using windows 7 OS) But web site st… (read more)

a web site continues to say mozilla browser need update to correctly access web page. I have downloaded latest update ESR for Firebox (using windows 7 OS) But web site still says I need update! Is it me or the web site that has the problem?

Open 3 314

FIREFOX version 141.0.3 (64-bit) losing messages in Facebook Chats

I'm trying to assist someone with a weird problem when using Facebook Chats from a Windows 10 Acer laptop. Often when they send a message, it disappears from their chat h… (read more)

I'm trying to assist someone with a weird problem when using Facebook Chats from a Windows 10 Acer laptop. Often when they send a message, it disappears from their chat history BUT it stays in the recipients chat log. The recipient can reply to it but the original sent message stays gone from the senders history, it doesn't reappear when the recipient responds. Previous sender message history remains unaffected. Also if someone send them a message it will often disappear before they get a chance to read it, or it disappears shortly thereafter. I have tried clearing the cache etc to no avail. Any suggestions please?

Archived 1 295

Outlook clipboard

So Outlook is refusing to let me right click and past again. I thought i solved this problem a few years ago by setting dom.events.asyncClipboard.clipboardItem dom.events… (read more)

So Outlook is refusing to let me right click and past again. I thought i solved this problem a few years ago by setting dom.events.asyncClipboard.clipboardItem dom.events.asyncClipboard.readText dom.events.testing.asyncClipboard to True in about:config. And sure enough those settings are still set to True so why is Outlook now telling me it can't access my clipboard again?

Archived 15 284

bank page

I have your current fire fox...Each time I try to access my bank...I get a message to upgrade my browser...FIREFOX wont let me upgrade, and I cant get into my bank.. I ne… (read more)

I have your current fire fox...Each time I try to access my bank...I get a message to upgrade my browser...FIREFOX wont let me upgrade, and I cant get into my bank..

I need a way to keep firefox and still access my bank info...I have tried other browsers but they wont work since I have windows 7..

Is there anyway to keep my current firefox browser and still be able to get into my bank.

THIS is very inconvenient for me...I have enjoyed using your browser but this causes me alot of hardship.

THank you for any help

Archived 2 282

Access Denied on Website - https://www.kohls.com

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://… (read more)

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://www.kohls.com/" on this server.

Reference #18.cc1c2117.1772495056.333a13f3

https://errors.edgesuite.net/18.cc1c2117.1772495056.333a13f3

Note that the site listed in the error message does not contain the S in https. I manually typed the address with the S and received the same message. I found your correspondence with aprilbrown77 on 8/15/23 and tried all the solutions suggested with no success. I believe Kohls change something on their website 3 weeks ago. My operating system is Windows 7 - 32bit and my Firefox version is 115.33.0esr. I have contacted others using Windows 7 and they all have the same problem. Please update Firefox to resolve the Kohls website issue for the millions of us using Windows 7. Thanks.

Open 16 1 275

Difference ESR 115 and 141 with position: fixed

Hi, I have an old PC with Win7 and Firefox 115.30.0esr (64-bit) (latest version from 11 november 25) and this website cultuursmakers.be has problems aka differences with… (read more)

Hi, I have an old PC with Win7 and Firefox 115.30.0esr (64-bit) (latest version from 11 november 25) and this website cultuursmakers.be has problems aka differences with Firefox 141.0.3 (of my Android tablet) and other browsers such as Chrome. The green heading block overlaps and hide the upper part of the content block. For example, if you select inloggen (log in), then you see that the user name (naam) is not visible and only the box for the password is shown. Work around: Right click on the header and select Inspect. In the Inspector (html column) select the header tag. In the Inspector (css column) uncheck in the '.header.--fixed' selector the line 'position: fixed;' Now the content block shifts down and all content is visible. Can you verify / fix that? Greetings and TIA, Gerard

Archived 3 255

Error I get "Access Denied" error when searching O'reilly Auto part with Firefox browser only

Here's the error page I get from O'reilley Auto Parts when searching. (I don't get this error when on O'relley com, but ONLY when searching for a part and ONLY with Firef… (read more)

Here's the error page I get from O'reilley Auto Parts when searching. (I don't get this error when on O'relley com, but ONLY when searching for a part and ONLY with Firefox on my desktop. This started just a few months ago. All ad blocks and U Block Origin are disabled):

https://www.oreillyauto.com/search/v/a/4649/automotive-car-1988-pontiac-fiero?q=oil+filter

Access Denied You don't have permission to access "http://www.oreillyauto.com/search/v/a/4649/automotive-car-1988-pontiac-fiero?" on this server.

Reference #18.8aa03b17.1772750536.8978d2fa

https://errors.edgesuite.net/18.8aa03b17.1772750536.8978d2fa

Solved 1 246

firefox & youtube tv

for some reason my youtube tv claims it needs to be updated so can not watch tv in settings it claims to be the latest version 115.29 but google claims it is 144.01… (read more)

for some reason my youtube tv claims it needs to be updated so can not watch tv in settings it claims to be the latest version 115.29 but google claims it is 144.01 so have no clue how to update if that is why I can not watch tv trying to ask mozilla is pointless with there b/s excuses which is part of firefox

Solved Archived 10 237

Vanguard says browser not supported

Why does Vanguard say my Firefox browser is no longer supported. It says I have to update to the latest version. I am using version 115.26.0esr (64-bit) and it says Firef… (read more)

Why does Vanguard say my Firefox browser is no longer supported. It says I have to update to the latest version. I am using version 115.26.0esr (64-bit) and it says Firefox is up to date.

Their website seems to work okay, but they say I may not be getting the "best experience," whatever that means.

Any information about this would be appreciated. Thanks!

Archived 1 228

Could not connect to the reCAPTCHA service

When I have attempted to log in to my MyPoints and my Entergy electricity account to pay my bill. I can not log in after the previous update. I was able to log in to my E… (read more)

When I have attempted to log in to my MyPoints and my Entergy electricity account to pay my bill. I can not log in after the previous update. I was able to log in to my Entergy account on 08/22/2025 to pay one of our power bills. This was accomplished with out issue. When I went to log in to my Entergy account on 08/29/2025. The User name and password screen cleared correctly. The next step was for a 2ed step verification with a 6 digit code sent to my cell phone. This did not work at all. I tried several times after restarting my phone , computer, phone and computer with the same result.

Archived 1 218

Issues navigating nbcnews.com web site

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. Howev… (read more)

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. However when I now double-clcik to open a specific article, that article page opens for about one second and is then immediately replaced with a page that says "Something Went Wrong. Access to NBC News is temporarily unavailable. The problem will be resolved as soon as possible." This happens on whatever article I select. It also happens on 2 separate computers.

I e-mailed support at NBC News. Their response was "we cannot duplicate this behavior." They suggested I try another browser. I do not use anything other than Firefox, but I found an old installed copy of Internet Explorer from... 2015. IE opened the NBC News main page and all of the sub-pages just fine.

My Firefox just updated to version 115.30.0esr X64 within the past several days. I am not certain if the NBC News issue happened as a result of that update or not. Has anyone else experienced similar difficulties with this web site or as a result of this latest update?

Archived 10 213

denied access to web site using Firefox but works OK in Chrome

how do I fix this? Cloudflare Ray ID: 9d50512f88ba72d4 • Your IP: 35.149.207.21 Access Denied You don't have permission to access "http://www.lowes.com/Search=dewalt%20ba… (read more)

how do I fix this?

Cloudflare Ray ID: 9d50512f88ba72d4 • Your IP: 35.149.207.21

Access Denied You don't have permission to access "http://www.lowes.com/Search=dewalt%20battery" on this server.

Reference #18.c669dc17.1772286240.1b40cb0b

https://errors.edgesuite.net/18.c669dc17.1772286240.1b40cb0b

Open 1 211

Google AI Studio is not displayed correctly (Firefox 115.30.0esr 64-bit, Windows 7x64)

Dear colleagues, please tell me what could be the reason why the Google AI Studio is not displaying correctly. The buttons are invisible, the fonts are stretched, and it'… (read more)

Dear colleagues, please tell me what could be the reason why the Google AI Studio is not displaying correctly. The buttons are invisible, the fonts are stretched, and it's generally impossible to work (see the attached screenshot). Please refrain from giving advice like "update Windows to a newer version," as this is an old computer (its motherboard was manufactured in 2007), but it still opens most websites fine. I don't currently have access to a newer computer with Windows 10.

Archived 8 211

Can't sign in to Costco, Says you don't have permission to access .... on this server

Can't access search sites on Lowes, Home Depot and other sites. Can't sign in to costco. Get "You don't have permission to access .... on this server. Reference #18.c70… (read more)

Can't access search sites on Lowes, Home Depot and other sites. Can't sign in to costco.

Get "You don't have permission to access .... on this server. 

Reference #18.c70e2017.1772304951.fea6ebdf Chrome browser works fine

Open 1 210