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I installed Firefox on a new laptop and synced it. But when I log into some websites they do not recognize the password, even when they are correct and still work on my previous computer/Firefox brow’ for ‘Firefox

I installed Firefox on a new laptop and synced it. The bookmarks all were transfered. But when I log into some websites they do not recognize the password, even when th… (read more)

I installed Firefox on a new laptop and synced it. The bookmarks all were transfered. But when I log into some websites they do not recognize the password, even when the passwords are correct and still work on my previous computer/Firefox brow’ for ‘Firefox.

Asked by dschirch 1 day ago

Last reply by dschirch 17 hours ago

Why I cannot type the search content any longer into the G search bar in middle page?

What has happened to typing and viewing the content of the search INSIDE the Google search box? Why this does not work now and the search moves to the address bar where i… (read more)

What has happened to typing and viewing the content of the search INSIDE the Google search box? Why this does not work now and the search moves to the address bar where it is tight and one cannot see all content of the search? Why have you done this? How can I bring it back please? I hate is as is now.

Asked by Kostas Trivizas 1 day ago

Last reply by Terry 18 hours ago

  • Solved

Certain websites don't load on my computer, but they do on my laptop

When visiting some smaller and less known websites on my computer it shows the error message "connection has timed out" but on my laptop it loads just fine. Both run fire… (read more)

When visiting some smaller and less known websites on my computer it shows the error message "connection has timed out" but on my laptop it loads just fine. Both run firefox and are sync'd with the same configuration and extensions. I already tried the troubleshoot mode and also checked the firewall. Is there anything else I can try to fix this?

Asked by alnmmrs27 1 day ago

Answered by alnmmrs27 21 hours ago

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Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar.

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying … (read more)

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying to open or manage bookmarks freezes up the FF browser again.

Asked by Rafael Lecuona 1 day ago

Last reply by Paul 1 day ago

  • Locked

Firefox Bookmarks Not Responding

Managing Firefox bookmarks has become impossible as of 12/1/23. Browser freezes up and then task manager shows multiple instances of FF open. No help is available anywhe… (read more)

Managing Firefox bookmarks has become impossible as of 12/1/23. Browser freezes up and then task manager shows multiple instances of FF open.

No help is available anywhere. Community blames the user, mocks the poster, blames PC configuration when nothing was changed. Only offers impossible to understand instructions. Help topics don't help at all.

Why is Firefox freezing and crashing as of 12/1/23?

Where can one get help?

Asked by Rafael Lecuona 1 day ago

Last reply by Paul 1 day ago

  • Solved

Firefox crashes on my new pc

I have recentlly built a new pc. I have updated windows, graphcs drivewrs and checked that the ram is good. I have submitedn the crash log: bp-c292b4b1-dbec-41f5-a25f-58… (read more)

I have recentlly built a new pc. I have updated windows, graphcs drivewrs and checked that the ram is good. I have submitedn the crash log: bp-c292b4b1-dbec-41f5-a25f-5823f0231202

Asked by SA_Dragon 1 day ago

Answered by SA_Dragon 18 hours ago

I do not understand why I have Solarwinds Worldwide LLC downloaded on my computer. Issued by Symantec class 3 SHA256

I found Agent_10_9_9 on my C:\ drive. I don't know what this is. I don't remember ever installing it. Evidently, it was installed Dec 2019 or Jan 15,2020. Thank you! … (read more)

I found Agent_10_9_9 on my C:\ drive. I don't know what this is. I don't remember ever installing it. Evidently, it was installed Dec 2019 or Jan 15,2020. Thank you! Margaret mbbristol57@yahoo.com

Asked by Margaret 4 days ago

  • Locked

Sorry. We’re having trouble getting your pages back.

No help for this issue: "Sorry. We’re having trouble getting your pages back. We are having trouble restoring your last browsing session. Select Restore Session to try … (read more)

No help for this issue:

"Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore."

Why is Firefox freezing up with bookmarks problems and then opening old tabs upon restart. No bookmarks are imported. Firefox is ruined as of 12/1/23.

Instructions are too complex for average user. Help is no help at all. Why no tech support for Firefox browser issues?

Asked by Rafael Lecuona 1 day ago

Last reply by Paul 1 day ago

synch not working AT ALL

i had to rebuild my laptop computer and set up firefox on it, set up/turned on sync and the browser does NOT match the broswer srttings on the desktop where the sync come… (read more)

i had to rebuild my laptop computer and set up firefox on it, set up/turned on sync and the browser does NOT match the broswer srttings on the desktop where the sync comes from. bookmarked weblink icons only show up when a new tab is opened and vanish once a website is opened, icons for bookmarked weblinks on the bookmarks bar are generic wireframe globe-like-icons only, the custom firefox colour setup i struggled to create over the course of several weeks does not appear at all, nor does the dark theme. how then do i get this to -really- syc???

Asked by Aurore de Blois 1 day ago

Last reply by jonzn4SUSE 20 hours ago

  • Solved

how to clear history when save option turned off?

Need to clear all previous activity [history, cache, etc.]. I create websites. Do NOT save history. Option turned off. When I bring up a changed website, I see the previo… (read more)

Need to clear all previous activity [history, cache, etc.]. I create websites. Do NOT save history. Option turned off. When I bring up a changed website, I see the previous version or the one before that half the time. Rebooting PC does not clear it. Am tired of playing browser roulette, trying to find a browser which will A. Show the latest version. [which is being displayed on other people's devices] B. Perform the desired action as designed by the product creator [which works on other servers and devices, and even sometimes on my device using another browser] I am not skilled at seeing physically thru other people's eyes, only imaginatively. My partner is 200 miles away in another state. We don't always see the same, even when the display is identical. Am starting to create 2 versions of sites, a .org and a .com and explaining to people WHY. I think the "don't save" does not work. It merely turns off creating an index of the viewed material and leaves the viewed material in cache. And re-displays the initial data eveytime, no matter how many updates. Thank you.

Asked by mkelley331 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

no longer able to open web pages using Firefox browser

I have recently (today) installed a device (Mini Wireless USB adapter) on my desktop computer. I am now connected to my ISP modem wirelessly. I have been using Firefox … (read more)

I have recently (today) installed a device (Mini Wireless USB adapter) on my desktop computer. I am now connected to my ISP modem wirelessly. I have been using Firefox as my browser for many years (ten?) and have not had a problem until today. When I attempt to go to a web site I get a notice that says: "Unable to find the proxy server. Firefox is configured to use a proxy server that can't be found. Check the proxy settings to sure they are correct. Check to make sure your computer has a working network connection. If your computer or network is protected by firewall or proxy make sure that Firefox is permitted to access the web."

I am able to get to any web site I choose when using another browser. I am also receiving my emails, and able to send emails. So I know the computer has a working network connection. When I have visited the Mozilla support site (having to use another browser) I see advice that shows opening the Settings page and getting to the Proxy settings. When I open my "Settings" page from the menu on the Firefox home page upper banner I do not see any option to get the Proxy settings. How do I access the Proxy settings page? Or how do I access the Firewall settings? Don't forget, I cannot open any web page from Firefox.

Asked by jamesqualey7 2 days ago

Last reply by zeroknight 2 days ago

Delete old email address for Firefox relay/mask

Hi, Mozilla Relay/mask is connected to an old, defunct email address. How do I change that? The verifications are going to the old address that I can no longer access. … (read more)

Hi, Mozilla Relay/mask is connected to an old, defunct email address. How do I change that? The verifications are going to the old address that I can no longer access.

Asked by m stephens 3 days ago

Last reply by Terry 2 days ago

previous session opens when i don't want it to

I just had to clean install Firefox after having problems. I've pretty much set it up how I want it, except when I quit Firefox and then re-open it all the tabs come back… (read more)

I just had to clean install Firefox after having problems. I've pretty much set it up how I want it, except when I quit Firefox and then re-open it all the tabs come back. Which I don't want. The box in the settings page for opening with previous session is unchecked. What else am I missing? I re-started my computer just in case that was an issue but the problem continues. Thanks

Asked by Julie 1 day ago

Last reply by cor-el 1 day ago

Shortcut Icons are not showing up in Firefox HomePage

Shortcut icons (4 rows of them) have disappeared from my Firefox home tab. After a Firefox update, they were gone. Just white boxes. I tried to re-enter shortcut infor… (read more)

Shortcut icons (4 rows of them) have disappeared from my Firefox home tab. After a Firefox update, they were gone. Just white boxes. I tried to re-enter shortcut information, but the box always goes back to white and empty. I tried a System Restore. That didn't work either. I depend on these shortcuts for my work and bill paying. Please, someone help me! Thanks!

raydle1101@gmail.com

Asked by raydle1101 2 days ago