Showing questions tagged:

Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (read more)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Solved Archived 4 1410

I want to download an add-on but I can't

Hi! I want to download the "Photoshow" add on. I can't because it says "Download the new Firefox and get the extension". When I check for updates it for Firefox it says I… (read more)

Hi! I want to download the "Photoshow" add on. I can't because it says "Download the new Firefox and get the extension". When I check for updates it for Firefox it says I'm all updated. When I click the "download new firefox" I get the message "Your download was interrupted. But all is not lost." I really want this add-on. Is there another way to get it or to solve my problem? Thanks!

Solved 1 256

File dialog crash and file download failed

On Windows 11 24H2, Firefox 145.0.2, I click file link and select "Save as" on Firefox file open dialog, firefox display "Windows's file dialog was crashed. File will sav… (read more)

On Windows 11 24H2, Firefox 145.0.2, I click file link and select "Save as" on Firefox file open dialog, firefox display "Windows's file dialog was crashed. File will saved as C:\Users\xxx\Downloads\xxxxxxxx.xxx". And downloaded file size is 0. This occurs with any file.

I tryed same operation on troubleshooting mode, and same result. Please tell me the solution.

Solved 3 202

Downloads Fail on Mounted NTFS Disk in Ubuntu 25.10

I have recently encountered reproducible failures when attempting to download files or save pages to local storage. The target directory is located on a mounted NTFS file… (read more)

I have recently encountered reproducible failures when attempting to download files or save pages to local storage. The target directory is located on a mounted NTFS file system with the options umask=007, user=root, and group=disk. My Firefox browser is running under a non-root user account that is a member of the disk group. However, I consistently receive the error message: “XXX could not be saved because the source file could not be read.”

I would greatly appreciate anyone's assistance in resolving this issue.

Open 8 198

Firefox won’t save APK files correctly

I tried downloading an APK from memesAPK] but Firefox didn’t save it properly it just showed up weird instead of a normal APK file. Has anyone else run into this or know … (read more)

I tried downloading an APK from memesAPK] but Firefox didn’t save it properly it just showed up weird instead of a normal APK file. Has anyone else run into this or know how to fix it?

Locked Archived 2 195

Firefox

Beim Herunterladen von Dateien wird mir immer angezeigt "Originaldatei heruntergeladen. API Schlüssel ungültig. Lizenz überprüfen. Die heruntergeladene Datei finde ich ab… (read more)

Beim Herunterladen von Dateien wird mir immer angezeigt "Originaldatei heruntergeladen. API Schlüssel ungültig. Lizenz überprüfen. Die heruntergeladene Datei finde ich aber nirgendwo. Was muss ich machen?

Solved 1 184

I cannod get Firefox to complete a large download - ~356MB.

I'd been trying to download 2 large files from Icann and kept getting premature completion with Firefox. It would be showing ##MB of 356MB downloaded for a few seconds a… (read more)

I'd been trying to download 2 large files from Icann and kept getting premature completion with Firefox. It would be showing ##MB of 356MB downloaded for a few seconds and then out of the blues it just says completed. As you can see in the shared video, I've tried this several times.

I thought that maybe one of the Firefox addons was causing the issue so I tried Troubleshoot Mode but that resulted in the same behavior.

I then went into Firefox Profile Manager and created a new profile. But that too had the same behavior - 🤔!

So I then tried Chromium. It completed the download successfully and the file passed gunzip test.

So, why is Firefox, even with a new profile, failing to complete a download?

See this video: https://youtu.be/UCYQtxljqXs

Archived 8 175

Download Fails

Trying to download 3.3 GB file. Around 500-600 MB download then fails and displays either, "pause" (permanent) or "failed - cachefly.net". Have tried several times ove… (read more)

Trying to download 3.3 GB file. Around 500-600 MB download then fails and displays either, "pause" (permanent) or "failed - cachefly.net". Have tried several times over several days w/o success.

Open 5 171

135.0.1 Mozilla Browser: have found that the file SAVING-function in the 'Application Menu' does NOT PROPERLY WORK!

thorsak Today at 12:21 PM thorsak 2/23/25, 2:49 PM February 23, 2025 Hi: I've just recently installed 135.0.1 Mozilla Browser and have found that the file SAVING-function… (read more)

thorsak Today at 12:21 PM

thorsak 2/23/25, 2:49 PM

February 23, 2025

Hi: I've just recently installed 135.0.1 Mozilla Browser and have found that the file SAVING-function in the 'Application Menu' does NOT PROPERLY WORK: it records my message-title but NOT the contents (0-bytes!) -I never had such a basic issue in many years of very satisfactory Browser-use ...am I have a wrong setting somewhere and is there any quick fix please ...? - Email me when someone answers the thread ...MANY THANKS, Tony H.

P.S.: Please send me a link where I'd get a help since I'm NOT GETTING ANY HELP FOR SEVERAL WEEKS ...! Thanks-Tony H.

Solved Archived 10 146

Woke up yesterday to a broken browser; System Handler

woke up yesterday and suddenly my browser is largely non-functional. When opening a file browsing window to upload or attach a file, where firefox would normally open my … (read more)

woke up yesterday and suddenly my browser is largely non-functional.

When opening a file browsing window to upload or attach a file, where firefox would normally open my OS's file browser (Dolphin) it now opens a hideous firefox tab with extremely limited functionality (no file sort/ search/ open, or access to most of my system), and the Download toolbar is now completely broken. Clicking a file opens a little dialogue box that asks "Open with System Handler?" and does nothing upon clicking OK. Nothing also happens on clicking the folder icon to the right, which would normally open a Dolphin window with the file in question selected.

Open 2 144