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Massive memory leak

115.8.0esr (64-bit) This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox… (read more)

115.8.0esr (64-bit)

This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox.com running than usual. The first one on the top of the list is the biggest resource hog, and the next one is second. All the rest have something going on, but smaller. Looking at performance in the Windows Task Manager, under performance, the memory usage goes up. Right now, it's 5.35Gb of 16Gb. At worst, several days ago, it was at 12Gb. When I force close Firefox, the memory and usage goes way, way down, to a usable level.

I wrote last night. "Ed" someone got back to me, didn't quote my message, and said he was from another department. I DID EXACTLY THE SAME THING AS LAST NIGHT. I hit the blue button, which took me here, and he advised me to do today, which brought me here, AGAIN.

If this, again, goes to "restoring access to Mozilla accounts and subscription services such as Mozilla VPN", please be professional and forward it to the right department, possibly with my message quoted, as this is the second time I'm creating it, and only have my memory on which to fall back for the first time. The logical topic is "Fix slowness, crashing, error messages, and other problems".

At the same time, other releases have had big memory leaks, and they seem to get patched quickly.

Thank you again.

Asked by Apollyon48 18 hours ago

Last reply by jscher2000 - Support Volunteer 17 hours ago

"The connection has timed out....."

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one th… (read more)

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one that I am unable to access is

  https://www.scc-online.org 

and all I get is the "The connection has timed out.." comment on an otherwise blank screen. I have contacted the webmaster who says that I am the only one with this problem. My neighbour who uses MS Edge has no trouble in displaying the website. He uses the same ISP as I do but uses Windows 11.

The webmaster says that it might be that I am using Windows 7 64bit and that Firefox cannot handle this particular website. Alternatively he suggested that my ISP was the cause of the problem although I have been using the current ISP for over 20 years and have never had this type of problem.

I have three computers all with Windows 7 and Firefox and they all have the same problem.

Is there any help available for me as the information on the "website" is important and I do not wish to have to go to my neighbour to view the website?

Les Sondheim, Parksvville BC, Canada

Asked by lsondheim 1 day ago

Last reply by jonzn4SUSE 1 day ago

Private browsing zoom settings

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The stran… (read more)

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The strange thing is that zoom settings on websites ARE remembered in my standard user account on the same device. I am talking about private browsing only & after I close the session & reopen another Firefox session. Thank you

Asked by Tom_798 1 day ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

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watch video "in" firefox browser

I'm trying to watch videos in Firefox. Youtube works but Xvideos does not. Firefox pops up a window asking me: >> "Opening xvideos"."com ###.mp4". >> wh… (read more)

I'm trying to watch videos in Firefox. Youtube works but Xvideos does not. Firefox pops up a window asking me:

>> "Opening xvideos"."com ###.mp4". >> which is: MP4 Video (16.4MB) >> from https://cdn77-vid.xvideos-cdn"."com >> >> What should Firefox do with this file?

My only choice is: Open with Windows Media Player x86 (default)

suggestions?

I'm running Windows 7 Firefox 76.0.1

Thanks!!!!

Asked by G_Eak 3 years ago

Answered by cor-el 3 years ago

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Firefox Support for Windows 7 beyond Jan 2023

It has recently come to my attention that Mozilla may not continue to support Firefox browsers installed on Windows 7 computers after Jan. 2023, when the extended support… (read more)

It has recently come to my attention that Mozilla may not continue to support Firefox browsers installed on Windows 7 computers after Jan. 2023, when the extended support for Windows 7 ends. Is that correct?

Will Firefox continue to work, but not receive security updates after that date?

Will Firefox still work on a Windows 7 computer that gets patches from 0Patch?

Thanks!

Asked by TNorth 1 year ago

Answered by James 1 year ago

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Hide Tab bar if there is only one tab

Hello! I have been using this userChrome.css code to hide the tab bar if there is only one tab (on Windows): tab:only-of-type, tab:only-of-type + #tabs-newtab-button { … (read more)

Hello!

I have been using this userChrome.css code to hide the tab bar if there is only one tab (on Windows):

tab:only-of-type, tab:only-of-type + #tabs-newtab-button {

   display: none !important;

}

#tabbrowser-tabs, #tabbrowser-arrowscrollbox, #tabbrowser-tabs > .tabbrowser-arrowscrollbox {
   min-height: 0 !important;

}

Since one of the recent Firefox updates, this code does no longer work. Maybe because there is a new element in the tab bar: A drop-down list at the right.

Any idea how to make the above code work again?

Peter

Asked by peter596 1 year ago

Answered by cor-el 1 year ago

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unable to visit http site

Hello, I'm not sure if I chose the right topic above. I'm trying to visit a site which is still using http. But Firefox is automatically redirecting to https, where of … (read more)

Hello, I'm not sure if I chose the right topic above.

I'm trying to visit a site which is still using http. But Firefox is automatically redirecting to https, where of course it cannot resolve the site.

In settings, I have it set for "Don’t enable HTTPS-Only Mode". But still, Ff is redirecting.

I don't know. Maybe I should set for https only, and then enter an exception??

I have searched for a solution, but for every solution I find, when I look up how to do it, it says, before you try this, try that first. After about 5 rounds of that, I got too confused and gave up.

Oh, I also cleared the cache, but no help.

I've enabled all the extra info below. But let me know if you need any other specific info. Do you need the address of the website?

Thank you very much.

Asked by brynn2 1 year ago

Answered by brynn2 1 year ago

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Extremely high Cpu usage after firefox update

Hello, I hope someone can help me. Ever since I updated firefox, my cpu is almost at 100%. With only 2 or 3 tabs open. I updated from version 106.0.2 to 112.0.2. Before … (read more)

Hello, I hope someone can help me.

Ever since I updated firefox, my cpu is almost at 100%. With only 2 or 3 tabs open. I updated from version 106.0.2 to 112.0.2. Before this update, I could have several tabs open, up to 10 and the computer would run fine. Now with 3 tabs open, it gets really slow. And I can hear my desktop suffering (the fans go to full speed). When checking the task manager, firefox is taking all the memory and the cpu usage is almost at 100%. I have to keep restarting firefox.

The conditions are the same. The only thing that changes was updating firefox. I already searched for ways to reduce the firefox cpu usage, but nothing changed.

Is there a way to fix this? Or how can I go back to an older version of firefox? Because I'm afraid my computer will die from simply opening 3 tabs.

Thank you in advance.

Asked by Dark_mustard 9 months ago

Answered by cor-el 9 months ago

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clear cookies for a specific website.

Hi there; I like Firefox and I always recommend it to others, please keep it the way it was, simply good privacy and easy to use and work with. It used to was possible to… (read more)

Hi there; I like Firefox and I always recommend it to others, please keep it the way it was, simply good privacy and easy to use and work with. It used to was possible to clear cookies for a specific website but now it's gone! and I can't figure out how can I delete/clear cookies for a specific website! I think even if there is a way to do this, you've made it so complicated! it was easy, just click on setting icon next to website address in address bar and clear cookies! once I tried this and it took me to other pages and ended up to clearing all my cookies in entire Firefox! and this made difficulties for me to find all my username and passwords and enter them one by one...

Please make it simple as before. Thanks.

Asked by huios1 1 year ago

Answered by cor-el 1 year ago

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Unable to download Google Drive files in Mozilla browser

Hi Mozilla Community, Currently on version 97.0.1 of Mozilla and have not been able to download any files from Google Drive. When I click on a files to download it just… (read more)

Hi Mozilla Community,

Currently on version 97.0.1 of Mozilla and have not been able to download any files from Google Drive.

When I click on a files to download it just keeps loading scripts at the bottom like - docs.0k.cc.googledocs.... and nothing happens.

I have read countless of links to solve the issue and still it won't download any files - only uploads is fine.

So I have: - clear cache/cookies - disable addons like Adblock etc - privacy & security set on Standard in settings - added cookies exceptions- googlecontent, googledrive etc - turned off Enhanced Tracking Protection

What else is missing as to why it has stopped allowing me to download files? Its quite frustrating when it use to work when I enable the third cookie party and now the setup doesn't seem to accept it.

Mozilla is my default browser and prefer to use it rather always switch to Chrome for downloads.

I've contacted Google about Google Drive and they said the problem is not on their side.

So any help would be appreciated!!

Asked by booboo_girl21 1 year ago

Answered by AliceWyman 1 year ago

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Connection to server now fails: SEC_ERROR_INADEQUATE_KEY_USAGE

I access a CCTV Network Video Recorder on the same private/LAN that I'm on using an PC via HTTPS. It's been working fine for nearly a year. Recently it won't access via H… (read more)

I access a CCTV Network Video Recorder on the same private/LAN that I'm on using an PC via HTTPS. It's been working fine for nearly a year. Recently it won't access via HTTPS any more with the Error Message "Secure Connection Failed An error occurred during a connection to 192.168.1.30. Certificate key usage inadequate for attempted operation. Error code: SEC_ERROR_INADEQUATE_KEY_USAGE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem."

I've contacted the vendor but they seem at a bit of a loss. I can connect using HTTP, and an Android App (spit) still works too. I did find a Stack Overflow article from 2020 mentioning a possible corrupt cert9.db and/or cert_override.txt files, but as it's so old I wanted to ask for further advice before I start hacking things around. On another PC using the same browser version on the same network I get the attached response, not the same as the one I get and it will allow me to accept the risk. Can anyone help please?

Asked by fixit9660 6 months ago

Answered by cor-el 6 months ago

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How do I delete an autofill email address?

Running v104.0.2. (UK) Whenever I have an 'email box', I get an autofill email address appearing I wish to delete. When I highlight the address, and hit 'delete' it doesn… (read more)

Running v104.0.2. (UK) Whenever I have an 'email box', I get an autofill email address appearing I wish to delete. When I highlight the address, and hit 'delete' it doesn't work. On searching a method, I get the suggestion to go into settings and drill down in the 'Forms & Autofill' section in 'privacy' settings, but my FireFox has no such section.

I then tried to 'activate' the section by going into 'about:config' and changing 'extensions.formautofill.available' from, 'detect', to 'on', it made no difference, I still have no 'Forms & Autofill' section in settings.

How can something so simple be so complicated?

How do I delete an autofill email address?

Asked by Stephen5000 1 year ago

Answered by cor-el 1 year ago

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How to change the Tab color for inactive tabs?

How to change the Tab color for inactive tabs? I have a userChrome file and have been able to change the color of the active tab but cannot do so for the inactive tab. T… (read more)

How to change the Tab color for inactive tabs?

I have a userChrome file and have been able to change the color of the active tab but cannot do so for the inactive tab. The inactive tab color blends into the toolbar color. If I move my mouse cursor over it changes to a slight darker gray color.

Active tab color. I made mine a off white color:

.tab-background[selected="true"] {

   background-color: #f9f7f1 !important;

}

Asked by davidhelp 2 years ago

Answered by davidhelp 2 years ago

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Firefox printing with System print dialog

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing … (read more)

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing dialog?

Also the ability to set print quality in the Firefox print screen does not exist. I can do copies, black or color, duplex printing, etc but not set the print quality like draft, text, photo, etc.

I also have many forms I've setup for printing and I can't access these.

Thanks, Pat

Asked by patbarrmail 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to change the background color and text color of the URL search bar?

I recently installed a theme that I really like, but the search bar by default is a blinding white color and it contrasts heavily with the dark blue colors in the theme I… (read more)

I recently installed a theme that I really like, but the search bar by default is a blinding white color and it contrasts heavily with the dark blue colors in the theme I picked.

Is there a way for me to edit the background color and text color of the search bar to be a different color? I've tried looking at different solutions and most of them make reference to userchrome or something else I have absolutely no idea how to work. Can someone explain to me, in the most simple and hard to get wrong terms as humanly possible, how to change the background and text color in the search bar? Is this something I edit the theme itself for? How do I do that?

Thanks in advance. Attached image shows the part of the browser I'm talking about if it somehow wasn't clear enough. I'd like to turn the white color into, say, dark blue or gray, and change the text color to a light blue or white.

Asked by rrettqt34xc4tv35qby 1 year ago

Answered by rrettqt34xc4tv35qby 1 year ago

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How to unblock VTT files not being loaded into HTML video pages viewed on local disk?

I asked this question some time back here: https://support.mozilla.org/en-US/questions/1362859 I'm asking again to reframe the question. The problem is - if my experience… (read more)

I asked this question some time back here: https://support.mozilla.org/en-US/questions/1362859 I'm asking again to reframe the question. The problem is - if my experience is a guide to the rest of the world - VTT files (which are used to caption HTML video) are no longer read/loaded by Firefox when it is viewing the HTML file locally (i.e. file://). On the web they are loaded as expected. Presumably there's a security setting somewhere in Firefox that now refuses to load the VTTs locally. Maybe under Help > More troubleshooting information there is a setting to change to fix that?

Asked by roberto32 1 year ago

Answered by cor-el 1 year ago

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Firefox blocks FedEx tracking

Hello, I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites. Right now it is … (read more)

Hello,

I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites.

Right now it is FedEx that comes to mind again as I kept checking for tracking of packages shipped to me since receiving the tracking info. I queries consistently returned the error message "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later."

Thinking maybe the website was having issues or maintenance (and forgetting I had the same issue with FedEx website the last time I tried tracking there in Firefox), I kept "trying again later".

Then I opened my Avast browser and pasted the same url there and, sure enough, received this report on the display:

Travel History Date or Time City & State Status Monday, April 18, 2022 9:47 PM SPARROWS POINT, MD Departed FedEx location Sunday, April 17, 2022 1:49 PM Shipment information sent to FedEx

I have tried disabling the extension NoScript as well as turning off the "Enhanced tracking protection" and allowing permissions for the FedEx site with no improvement.

I copied and pasted the RAW data as well as the text version from the "about:support" page to send you.

Any suggestions to fix this?

Thank you, Keith McNabb

Asked by kemcnabb 1 year ago

Answered by kemcnabb 1 year ago

  • Solved

Tab Bar on Firefox

Hi, I'm a Firefox user since around 2004. Whenever I used FF i always opened multiple windows of FF. At some point Mozilla came out with Tabs. I don't use them and as a m… (read more)

Hi, I'm a Firefox user since around 2004. Whenever I used FF i always opened multiple windows of FF. At some point Mozilla came out with Tabs. I don't use them and as a matter of fact I use the option under settings to open links in a new window (not tabs). Always have, Why? Habit I guess from the times I first starting using FF. I seriously don't use Tabs. I would like to Remove the Tab Bar from FF because of this reason and it frees up a lot of visual space on my browser. I've spent hours reading/searching/trying on "how" to remove or at least hide the Tab Bar. Waste of time so far, so I decided to Post the Question.

How Do I Hide or Remove the Tab Bar in FireFox?

Thanks For Everyone's Help in Advance:-)

Asked by seeekerman 2 months ago

Answered by cor-el 2 months ago