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Restart to update Firefox

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I cli… (read more)

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

Asked by Larz 1 month ago

Last reply by Mr Greg 23 hours ago

Sudden sound problem that couldn't be solved as it used to - then found a new issue

I used to have an occasional sound problem with FF, usually felt when YT clips could not be heard any more. I mean to remember that it could be fixed (until next time) by… (read more)

I used to have an occasional sound problem with FF, usually felt when YT clips could not be heard any more. I mean to remember that it could be fixed (until next time) by restarting the file explorer somewhere in Task Manager - not a convincing solution but one I could live with.

Today, there's a new situation. Again, trigger was the missing YT sound in FF - not in fx Edge, and that the Task Manager trick didn't work (or maybe I restarted the file manager in the wrong tab?). Looking for a solution, I happened to see that the YT mute function in the FF tabs seems to be gone. However, other sounds are affected likewise. Also, I can't see them in Edge either. After various restarts (or maybe something else I did, instigated by the various instructions I found?), the sound is back.

However, while continuing to pursue possible solutions, I also happened to find that my browser is being 'administered by my organisation' - what ever that means (see two annexes). Who did that? I would say, this is not something I did, I would prefer to see it gone. But how? Will the other browsers (which I keep as a spare, and that I'm hardly familiar with) be likewise affected?

This is an equation with too many unknowns for my limited knowledge, are such effects known? Would there be an approved way-out for it?


PS I have checked https://support.mozilla.org/bm/questions/1412934 especially the message posted by lazizakhmedov1014, and do not see this to apply to me - short of a reinstall - FYI

Asked by don.mitchel 1 month ago

Last reply by jonzn4SUSE 4 weeks ago

Webcam not being detected, specifically only on Google Meet on Firefox

As per the subject, I can't seem to get my webcam to start specifically on Google Meet on Firefox. The microphone works fine and the red webcam symbol beside the URL appe… (read more)

As per the subject, I can't seem to get my webcam to start specifically on Google Meet on Firefox. The microphone works fine and the red webcam symbol beside the URL appears, but I do not get any video feed, only microphone audio. The webcam and microphone both function on https://webcammictest.com/ and I have allowed the camera and microphone privacy permissions for Google Meet on Firefox. I have also refreshed Firefox and they work just fine on Chrome, but I would still prefer using Firefox for my meetings. I am using Windows 10 22H2 and Firefox is at Version 136.0.1, which supposedly are up to date. Am I missing something?

Asked by Lim Hang Sheng 1 month ago

Last reply by jonzn4SUSE 1 month ago

Tabs?! AAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!

I am looking for a solution that will allow links to open in the same tab rather than tab, tab, tab, tab, tab, tab, tab. I am also having issue with sign ins opening a ne… (read more)

I am looking for a solution that will allow links to open in the same tab rather than tab, tab, tab, tab, tab, tab, tab. I am also having issue with sign ins opening a new blank tab and not having the ability to sign in at all. I've been using Firefox since I quit Netscape. And yes, I tried many epic fails that were disguised as solutions that don't work. I'm seriously about to give up on this browser if I can't get what I had after a SSD drive fail that forced me to reinstall from the ground up.

Asked by Spunky 1 month ago

Last reply by Mutaz Awad 1 week ago

What is the expected behavior of Master PW?

I have always had them setup. And I would expect a prompt when my computer had been shut down, or OS/FF had updated - seems normal. As of a couple weeks maybe months ago,… (read more)

I have always had them setup. And I would expect a prompt when my computer had been shut down, or OS/FF had updated - seems normal. As of a couple weeks maybe months ago, I'm being asked for it what feels like constantly. In fact, It just asked me twice back to back withing the same session/tab/interaction with Passwords. That feels like a lot, esp if you actually have longer and more complex pwds than 90% of us. (And me sometimes, not claiming to be a pw angel or anything lol). But personally, Mozz/FF passwords fall into the top tier of my brains security hierarchy, along with my Apple Account, private keys, device encryption, MFA recovery, etc...things you'd generally be sure to incorporate best practices with and really don't wanna forget or lose. I don't really love the idea of turning it off, buuuut getting a bit grumpy about being pestered all day from Firefox.

So bug? Updated policy? I just woke up form a Coma and simply don't recall 2024? Hopefully not the third one.

On an M4 Max running Sequoia Version 15.2 (24C101) using FIrefox 136.0.1 at the moment, but have noticed the same on a Yoga/Windows 11, iPhone, M1 Macbook Pro.

Privacy/Security is set to Strict. No sus permissions I can see. HTTPS only. DNS over Cloudflare (Default Protection). No exceptions of any type granted. Aside from Mozilla (for Extensions), and Google (for Popups).

Thanks yall.

--

Oh (and I should prob open a proper ticket but while) but I'm here, and I just noticed the line about "On macOS, some background tabs will be moved to lower power cores, reducing energy usage." from a recent Firefox update brief. I've been having a rough time lately on this M4 Max - 16 cores, 64GB mem with tabs freezing up the whole browser, every window. Sometimes the whole OS. Not specific to any certain site, and has happened with 1 windows and 3 tabs open just as often as 4 windows with 40 tabs open. And usually I cant even get to Activity Monitor at that point to see if it looks like a memory leak, or whatever. And if I can get it to shut down (the browser), it will get into this loop where it just loads back up all the same windows, and that same particular tab will lockup again as soon as I click on it. And it takes foreevvvver to load back up even when I don't interact with the browser aside from CMD-Tabbing tf out of there. Tbh I'd prefer FF to launch clean after being told to shut down. Always have the option to load recent windows anyway....

^ aaand then saw the blatantly obvious checkbox to turn off reload on start my bad. 😅

Sorry last thing - what exactly does "We've made some educated guesses about your current browser and operating system." mean? Yeah that sounds straightforward, and I would expect that from most websites? I think? I know you want to be transparent, but that phrasing sounds weirdly aggressive lol

Asked by dpow 1 month ago

Last reply by cor-el 1 month ago

in settings Homepage and new windows use custom urls, current urls it doesn't include Pinned tabs.

in settings Homepage and new windows use custom urls, current urls doesn't include Pinned tabs. Windows updated and when firefox was restored two windows were opened, on… (read more)

in settings Homepage and new windows use custom urls, current urls doesn't include Pinned tabs. Windows updated and when firefox was restored two windows were opened, one was blank and the other opened old home page settings but did not reopen all my pinned tabs, gmail, yahoo mail,and some other tabs I plnned, there are 5 of them and several regular tabs I had open before and most of them did not show up in history. Pinned tabs do not get included in use custom urls for the home pages. Also for several days my roboform bar would not show up, roboform said no open browers to attach to when firefox was open.

Asked by dsscheibe 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Manage by your organisation???

My firefox browser being hack multiple times, so I dident use it for multiples years... Now I just want to give it an other chance by removing everything that could creat… (read more)

My firefox browser being hack multiple times, so I dident use it for multiples years... Now I just want to give it an other chance by removing everything that could create trouble. When I get over the setting windows I can read this: Information Your browser is being managed by your organisation.

I don't understand, this is my private computer. How to remove this organisation management???

Asked by Altamea 1 month ago

Last reply by Ed 1 month ago

M&T Bank Website Doesn't Work With Firefox

Ever since I updated last week, one website that I use will not work. Whenever I try to log in to the M&T Online Banking website, it blocks me and says "M&T Onlin… (read more)

Ever since I updated last week, one website that I use will not work. Whenever I try to log in to the M&T Online Banking website, it blocks me and says "M&T Online Banking Is Temporarily Unavailable." The app works on my phone and I can log in through Chrome, it's only on Firefox that I'm getting this problem. I called M&T Bank and they confirmed that it's a problem with Firefox. Something is blocking me but I don't know what it is. I am not using a VPN or adblocker.

Asked by The Scraggler 1 month ago

Last reply by markwarner22 1 month ago

When ever I open Firefox browser around ten old tabs are there. I close them and they come back, always

When I open Firefox browser around ten several weeks old tabs are there. It is not set in the setting to open. I did many attempts to get rid of this nuisance and they ar… (read more)

When I open Firefox browser around ten several weeks old tabs are there. It is not set in the setting to open. I did many attempts to get rid of this nuisance and they are still here. I Created new profile, erased all profiles, removed Firefox, and reinstalled with option not to use old setting since new installation found that the fire fox has been installed. And frustration part that Mozilla do not offer (as I know) support to fix this problem. This glitch is hidden somewhere and the program always find it an put it back. I am not sure if what to do as I run out of options, other than turn to another browser after many years using only Firefox with no problems at all. Thanks Ned

Asked by teodorovicn 1 month ago

Last reply by cor-el 1 month ago

Firefox under Windows 11

When I display a statement from Tesco Bank it opens a new tab and says that I can download or print it from there but I can find no Download tab nor anywhere in the custo… (read more)

When I display a statement from Tesco Bank it opens a new tab and says that I can download or print it from there but I can find no Download tab nor anywhere in the customisation options to add one.

Asked by richardjthomas_uk 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

G mail

My e-mail will not load sub links. It pops up a list of links not related to the e-mail. Stated when I installed avast. Took avast off. DID NOT fix problem. What now???… (read more)

My e-mail will not load sub links. It pops up a list of links not related to the e-mail. Stated when I installed avast. Took avast off. DID NOT fix problem. What now???

Asked by JUSTIN 1 month ago

Last reply by markwarner22 1 month ago

Restoring System

My computer displays were dramatically different one morning a couple of days ago, as MS Edge seems to have overtaken control of my system, which included changing the di… (read more)

My computer displays were dramatically different one morning a couple of days ago, as MS Edge seems to have overtaken control of my system, which included changing the displays on my monitors. I have restored the system to a few days ago when the system was correct, but the restore resulted in the same Edge displays. With considerable effort to overcome Edge, I have also made Firefox my default browser. After resetting and restarting, my One Note pages are still no longer available and my displays have not changed from the Edge-changed ones. Any additional ideas? Please?

Asked by Linda141 1 month ago

Last reply by markwarner22 1 month ago

FIrefox not rendering a Figma prototype correctly

I found that my Figma prototype works in all other broswers, but appears mangled in Firefox. I've restarted and tried troubleshoot mode, but issue remains. See attached s… (read more)

I found that my Figma prototype works in all other broswers, but appears mangled in Firefox. I've restarted and tried troubleshoot mode, but issue remains. See attached screen shots for ramdom background color for text blocks.

Asked by paul692 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Passwords are no longer syncing between devices in Mozilla sync account.

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords fo… (read more)

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords for the sites every time even though the sites show that I have saved passwords for that site in my Mozilla account. When I type the password in a old or new site, Mozilla doesn't even ask if I want to save the password anymore.

Asked by snowwcat 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago