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Overuse memory and Crashing firefox

Firefox is using very high memory and crashing a lot that causes my whole computer go hanged and I had to force shut down my computer resulting in lose of my work. I have… (read more)

Firefox is using very high memory and crashing a lot that causes my whole computer go hanged and I had to force shut down my computer resulting in lose of my work. I have 16GB of RAM, and Firefox was using 12GB and thats insane.

Asked by Divesh Kumar 2 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Can Not Play Some Videos on Twitter

All Add-ons are disabled and Firefox still can not play SOME of the videos on twitter. All I can see is a spinning circle on the center of the frame and the video will n… (read more)

All Add-ons are disabled and Firefox still can not play SOME of the videos on twitter. All I can see is a spinning circle on the center of the frame and the video will never be played. I tried other browsers and they all works well. It seems this issue has nothing to do with my network connection.

I searched this forum and find out some thread reporting issues of not playing All videos on youtube/twitter. Replies to these thread provided some solutions ,like update ffmpeg , set media related options in about:config. I tried them all and neither of them work for me.

Asked by chicane 12 hours ago

Last reply by zeroknight 11 hours ago

Tabs crashing after update

Help! I updated and now all my tabs are crashing and I'm on a deadline! I tried to rollback but couldn't find the exe. Here are the last 5 crashes: bp-54c2b51c-f703-443e… (read more)

Help! I updated and now all my tabs are crashing and I'm on a deadline! I tried to rollback but couldn't find the exe. Here are the last 5 crashes:

bp-54c2b51c-f703-443e-85b7-243300240417 4/17/2024, 6:09 PM View bp-4df59d95-99ac-4c2f-8d4b-1e3cd0240417 4/17/2024, 6:09 PM View bp-8443dfc4-a3db-4cc9-93cc-90fce0240417 4/17/2024, 6:09 PM View bp-01363280-d496-4ee9-9764-871920240417 4/17/2024, 6:09 PM View bp-179f829e-6946-4479-93de-3af440240417 4/17/2024, 6:09 PM

Asked by sue75 4 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Download file failed

Issue description: Similar as https://support.mozilla.org/en-US/questions/1294366 But I'm not using USB wireless receiver, I'm using wired network adapter for connection … (read more)

Issue description: Similar as https://support.mozilla.org/en-US/questions/1294366 But I'm not using USB wireless receiver, I'm using wired network adapter for connection

I've been using the Firefox browser, and recently when downloading files with Firefox, sometimes it prompts: .part could not be saved, because the source file could not be read. # see image #1 I'm trying to download file to disk D. But the fail tips is download .part file to disk C. Maybe firefox is using some file cache policy which I don't know. I also checked both two location, my account have read/write access.

I can try to resume the download, and the download progress will increase, but about half a second later it will fail again. If the file is small and my internet speed is fast enough, after several attempts the file will eventually download successfully. # see image #2 I have tried using "private window" or enter "about:profiles" to create/use a new and clean profile, but the issue still persists. # see image #3 I tried using other download tools like "Internet Download Manager", and the download was successful. It's ok for use chrome to download the same file to same disk location. The problem recently emerged, it didn't exist before. At least a month ago, the same computer didn't have this issue. I'm not using parental controls.

Enivronment: OS: Windows 10 professional 22H2 Firefox version: "124.0.2 (64 位)", auto update is enabled, it should be the newest version. security software: windows defender

Asked by 1142003595 1 day ago

Last reply by zeroknight 11 hours ago

Sudden, aggrevating, issue as of this morning.

I keep getting this message every time I try to access a website I haven't accessed for a while : see attached graphic. How can I get this to stop ? … (read more)

I keep getting this message every time I try to access a website I haven't accessed for a while : see attached graphic.

How can I get this to stop ?

Asked by MSteve 1 day ago

Last reply by zeroknight 1 day ago

I am getting the following error message: "we could not verify the certificate: reason = wrongHost"

I am receiving this error message when I try to log into my router. My router has a certificate from Let's Encrypt. What settings do I have wrong? Regards. … (read more)

I am receiving this error message when I try to log into my router. My router has a certificate from Let's Encrypt.

What settings do I have wrong?

Regards.

Asked by Peter Slinn 1 day ago

Last reply by cor-el 1 day ago

Firefox quit unexpectedly

I can't open firefox. message says "firefox quit unexpectedly" and it won't reload. I tried Force Quit. I tried restarting my computer. I tried completely shutting comput… (read more)

I can't open firefox. message says "firefox quit unexpectedly" and it won't reload. I tried Force Quit. I tried restarting my computer. I tried completely shutting computer down and restarting. It happened very suddenly yesterday.

Asked by ewvanier 14 hours ago

Last reply by cor-el 9 hours ago

No video with supported format and mime type found

I saw through several threads on how to try and fix this issue but none seem to work for me, when im trying to watch a video on regular firefox it doesnt work but on safe… (read more)

I saw through several threads on how to try and fix this issue but none seem to work for me, when im trying to watch a video on regular firefox it doesnt work but on safe/troubleshooting mode. and it works when i put the video in a new tab but not on the main site. and while looking in the console i get this "Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://static1.e621.net/data/ab/71/ab71a84c62b9d77fa0eb68c5e64dc165.webm. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Status code: 206. any help will definitely be nice

Asked by MeowMeow 2 days ago

Last reply by zeroknight 1 day ago

EXCEPTION_ACCESS_VIOLATION_READ

I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why… (read more)

I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why my firefox keeps crashing. I have link to the page so I am not sure what info is needed to help me. I can give screenshots or link info. I'm not sure if it's safe to post everything on report or what is necessary.

Asked by Shelly Bell 4 days ago

Last reply by zeroknight 1 day ago

Cannot open Charles Schwab's "Streetsmart Edge" trading platform if using Firefox browser

After signing into an account with Schwab.com, the site has a "Launch" button that opens the Schwab "Streetsmart Edge" trading platform. However, after signing into Schw… (read more)

After signing into an account with Schwab.com, the site has a "Launch" button that opens the Schwab "Streetsmart Edge" trading platform. However, after signing into Schwab.com with the Firefox browser, clicking on the "Streetsmart Edge" Launch button does not work. "Streetsmart Edge" does not open.

This problem only occurs when using Firefox. If using Microsoft's browser there is no problem.

Previously, until about two month ago, the Firefox browser never caused this problem. It worked fine for many years.

I prefer the Firefox browser versus Microsoft. Please research and repair this issue.

Asked by abrody775 2 days ago

Last reply by zeroknight 1 day ago

no audio/video

it keeps popping this message up "firefox is installing components needed to play audio or video on this page, please try again later" its been saying this since the new … (read more)

it keeps popping this message up "firefox is installing components needed to play audio or video on this page, please try again later" its been saying this since the new update and keeps telling me failed to check for update.

Asked by CellKey 2 days ago

Last reply by zeroknight 2 days ago

open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookmarks then without saving apps, it stills closes

open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookm… (read more)

open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookmarks then without saving apps, it stills closes

Asked by chuckennedy.sr 2 days ago

Last reply by zeroknight 1 day ago

Firefox input lag on Ubuntu 22.04

Hello Good People, I noticed that the snap version of Firefox had a lag issue when typing into input field. For example, when composing an email and wanting to use backs… (read more)

Hello Good People,

I noticed that the snap version of Firefox had a lag issue when typing into input field. For example, when composing an email and wanting to use backspace to quickly delete a misspelled word, then backspace works slowly, stuttering and jittering. If I hold down a key in the input field it also lays the character down in a stuttery, slow way.

I tried reinstalling the system and that solved the issue. But it has returned again. Maybe it was an update. I also installed WINE and waybridge to get some windows plugins to work on my DAW. I don't know if that has affected it.

I also tried removing the snap version and installing firefox using the terminal but the problem persisted.

It's an annoying problem. Any advice appreciated.

Asked by m.p.hammond 4 days ago

Last reply by jonzn4SUSE 29 minutes ago

Firefox / Windows 10 Constant Need to Refresh

Almost every time that I open a new session of Firefox I get a message that there is a problem and it needs a refresh, which removes the extension I use all the time. Any… (read more)

Almost every time that I open a new session of Firefox I get a message that there is a problem and it needs a refresh, which removes the extension I use all the time. Any ideas why this keeps happening over and over and what I might to resolve the problem?

Asked by irisheddie 3 days ago

Last reply by cor-el 2 days ago

Battery life poor

I've got an M2 MacAir running the latest version of Sonoma. Within the last week, the battery power has fallen off a cliff. It barely runs for a couple of hours and recha… (read more)

I've got an M2 MacAir running the latest version of Sonoma. Within the last week, the battery power has fallen off a cliff. It barely runs for a couple of hours and recharging takes nearly half a day. I'm not running anything unusual just social media & YT videos. This seems to have coincided with the latest Firefox update. I was wondering if this might be contributing to it or if this is a common problem since Sonoma & FF updates?

Anyone any ideas?

Asked by veger 1 day ago

Last reply by zeroknight 1 day ago