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Firefox crashes/hangs cmputer when switching between tabs

Firefox crashes when switching between tabs. Worse than usual crash, the last page i was viewing is there but unresponsive to mouse or keyboard including contr-alt-delete… (read more)

Firefox crashes when switching between tabs. Worse than usual crash, the last page i was viewing is there but unresponsive to mouse or keyboard including contr-alt-delete. Must push and hold the power button on my Dell XPS8940. Windows 10 Home 21H2 OS Build 19044.1586. Windows Feature Experience Pack 120.2212.4170.0.

There was a window with 7 tabs, 1 playing a youtube video and 5 with videos not playing, one other site with no audio and another window with a website streaming only audio. When the system stopped, the speakers made an odd sort of buzz sound until powered off. I am on the latest version FF 99.0.1 but a similar crash happened on version 98.0.1. Before that this Dell never locked/crashed up this way.

This Dell PC has Realtek audio just like our HP W10 laptop and they both had issues when new with all sound not working when playing a youtube video only in Firefox (HP Feb 2021 and Dell Oct 2021). Launching Groove Music and playing an mp3 always got the sound working. Problem did not cause any program to crash. Windows updates to drives eventually fixed the problem but it only even happened in Firefox. Current problem is new in the last month or two and only on Dell.

Asked by MikeZZ 2 months ago

Last reply by MikeZZ 4 days ago

Not getting push notifications

Hello, The issue is as follows: unless I use 'alerts.useSystemBackend = true' (which I don't want to do), I'm not getting any push notifications. Using this test site: h… (read more)

Hello,

The issue is as follows: unless I use 'alerts.useSystemBackend = true' (which I don't want to do), I'm not getting any push notifications.

Using this test site: https://www.bennish.net/web-notifications.html - the logs goes as follows: Notification #1 queued for display Notification #1 closed

What I've tried: troubleshooting mode, reinstalling firefox, using a completely fresh&clean installation, and even reinstalling windows. Even after reinstalling windows and immediately installing firefox, the problem persists. However, it doesn't happen on another machine I've tested on, everything works perfectly there.

What could possibly be the problem? Please help!

Asked by skraelos 3 days ago

Last reply by skraelos 3 days ago

Firefox Update Issue when opening Kaspersky Safe Money session

I have discovered a problem with Firefox updates when opening a Kaspersky Safe Money browser session. In Firefox, Tools - Settings, Firefox Updates, it shows Firefox is b… (read more)

I have discovered a problem with Firefox updates when opening a Kaspersky Safe Money browser session.

In Firefox, Tools - Settings, Firefox Updates, it shows Firefox is being updated by another instance and the option to Check for Updates has been greyed out (screenshot attached).

When you use the Help, About Firefox option it also says that Firefox is being updated by another instance (see screenshot attached).

When you check the same Settings in the Safe Money 2nd session, it shows exactly the same information and you cannot update Firefox in any session.

In previous versions of Firefox, when you opened a 2nd session it said that Firefox was being updated by another instance and the option to Check for Updates was greyed out but you could still update Firefox in the main session.

This is not a problem when using Chrome or Edge so it must be related to Firefox so can anyone suggest anything to fix this or does it need Tech Support to look into it for fixing?

Thanks.

Asked by Hawkeye 1 week ago

Last reply by Hawkeye 6 days ago

Why are google sites (Youtube, Gmail and Search) getting disconnected?

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021. W… (read more)

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021.

When that happens I close the FF and then immediately open it. Now the google sites work properly.

Never had that problem with other sites.....never!

Why the hell is this happening? Is FF responsible or Google?

So what is the solution?

Asked by Raz 2 weeks ago

Last reply by Raz 6 days ago

enable javascript on Firefox Android

How do I enable Javascript on Firefox Android? There are many so-called solutions on the net, but the one with "about-config" does not work; it just starts a search. Acco… (read more)

How do I enable Javascript on Firefox Android? There are many so-called solutions on the net, but the one with "about-config" does not work; it just starts a search. According to mozilla it does not work on mobile devices anyway. So, does anyone really know? Cheers

Asked by mediasail 2 weeks ago

Last reply by mediasail 6 days ago

  • Archived

List Websites Given a Permission or more

It seems that there was an internal page for permissions, namely about:permissions. As I was trying to find an answer to my question, I found many volunteers at Mozilla S… (read more)

It seems that there was an internal page for permissions, namely about:permissions. As I was trying to find an answer to my question, I found many volunteers at Mozilla Support would talk about this, but what I'm asking for is different. I'm looking for a way to list websites per permission, that is, when I want to disable a permission for a bunch of websites at once, I specify the permission and remove the websites I do not want to have that permission. In one of the questions on the site, an extension called SQLite Manager was mentioned and seemed to be the solution. This extension, though, doesn't exist anymore. If what I'm looking for can be done through this extension, I'd like to know if there is an alternative. If it doesn't serve the purpose that I am talking about, I'd be happy to know if there is a different workaround.

Asked by Hassan Khalloof 6 months ago

Last reply by Hassan Khalloof 3 days ago

Failure to install extensions

My installation of 32-bit Firefox 102 had been repeatedly crashing, sometimes for no apparent reason. I decided to download the 64-bit version of Firefox 102, uninstalle… (read more)

My installation of 32-bit Firefox 102 had been repeatedly crashing, sometimes for no apparent reason. I decided to download the 64-bit version of Firefox 102, uninstalled the 32-bit version, carried out a standard installed and all this appeared successful. I noticed that I was getting a lot of advertisements and remembered that I had had Ghostery installed as an extension in my 32-bit Firefox. I went to the extensions page, selected Ghostery and asked for it to be added. Shortly after that, I got a message that the installation had been aborted because the extension might be corrupt. I tried again and got the same message. I tried another ad blocker, and got the same message with that one; and tried a third with the same result. What is going on? I haven't changed any settings in Firefox since the standard installation, and the extensions were from the Firefox source, so how can the extensions be corrupt? If it isn't corrupt, why isn't Firefox installing it?

Asked by EdingtonJD 3 days ago

Last reply by EdingtonJD 15 hours ago

How do I get my bookmarks back?

Firefox updated and my bookmarks are now gone. Firefox refuses to restore the old bookmarks, import from HTML ( this is from Opera). or import Microsoft Edge Legacy. I al… (read more)

Firefox updated and my bookmarks are now gone. Firefox refuses to restore the old bookmarks, import from HTML ( this is from Opera). or import Microsoft Edge Legacy.

I also would like to add that Microsoft Edge was able to import the HTML form Opera I have even tried exporting the ME bookmarks I restarted the computer

These are all the browsers with my old bookmarks Opera,Chrome, & IE I haven't update them in ages, and I forgot that the web bookmarks i was using went offline.

Thanks In Advance

Asked by youar3adummy 1 week ago

Last reply by youar3adummy 6 days ago

Firefox hangs and stops loading any pages after random period of time

I'm not sure what is causing this, but it started at least a few months ago. I will be using firefox, and anywhere between a few minutes, or a few days, it will suddenly … (read more)

I'm not sure what is causing this, but it started at least a few months ago. I will be using firefox, and anywhere between a few minutes, or a few days, it will suddenly stop loading anything and I will have to completely quit it and restart it to get anything working again. No, it is not the HTTP3 problem; that was the first thing I tried. I've also uninstalled, and reinstalled the entire program, clearing all settings, etc. I am on windows. Generally good on firefox updates, will check and update usually every week or two.

Funny thing is, I also installed firefox nightly and that does not have this problem (although I have not used it as extensively as I normally do when browsing, so maybe I didn't hit whatever triggers this issue). It also works properly on other computers (as far as I'm aware). So I still think something is corrupt or wrong with my normal firefox program. I just don't know what or how.

Asked by chibblesthegreat 1 week ago

Last reply by chibblesthegreat 3 days ago

Download of pdf attachments

Hello, I'm using Firefox 102.0 (64-bit) on Win 10. When I click on the download icon of email attachments or Whatsapp files, firefox opens the pdf files in a new tab inst… (read more)

Hello,

I'm using Firefox 102.0 (64-bit) on Win 10. When I click on the download icon of email attachments or Whatsapp files, firefox opens the pdf files in a new tab instead of downloading them. All other file formats are downloaded correctly instead. How can I correct this problem, please?

Best regards, Giovanni

Asked by giovannis87 1 day ago

Last reply by giovannis87 16 hours ago

Lost Bookmarks

Hello, I lost my bookmarks when I changed my password. Can Firefox recover them on its servers? I've seen many similar complaints arising from similar problems. One would… (read more)

Hello,

I lost my bookmarks when I changed my password. Can Firefox recover them on its servers? I've seen many similar complaints arising from similar problems. One would think that Firefox would address this issue to improve the user experience.

Regards, G

Asked by siket.g 5 days ago

Last reply by siket.g 5 days ago

Why did all my passport disappear???

I updated to version 102 and found that all my passwords/logins have disappeared with that. I'm always connected with my account which is active on various devices. … (read more)

I updated to version 102 and found that all my passwords/logins have disappeared with that. I'm always connected with my account which is active on various devices.

Asked by azfrankie 3 days ago

Last reply by azfrankie 2 days ago

I am absolutely FURIOUS extension no longer work or icons appear (ublock, avast, etc)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying … (read more)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying myself to fix this i dont know what do anymore i am so very very angry, i am beyond fury with this i cant get any help i just cant believe this is happening

Asked by info7653 4 days ago

Last reply by info7653 4 days ago

Firefox version 101.0.1 64bit Keeps freezing

Firefox version 101.0.1 64bit Keeps freezing, I have to use the task manager to close it. It happens about 10 times a day. What is wrong? What do I do to fix this besides… (read more)

Firefox version 101.0.1 64bit Keeps freezing, I have to use the task manager to close it. It happens about 10 times a day. What is wrong? What do I do to fix this besides switching to a new browser permenantly? Windows 10Pro 64

Asked by leensaginaw2011 6 days ago

Recent Firefox Update Stopped Facebook Game from Working

Following that last update to Firefox, the Facebook game Criminal Case stopped working properly. When certain things are done in the game the screen in the game is shrunk… (read more)

Following that last update to Firefox, the Facebook game Criminal Case stopped working properly. When certain things are done in the game the screen in the game is shrunk and doesn't occupy all the space it should do. When this happens, none of the buttons on that screen in the game work. In the attached image, the in-game screen should occupy all the black area that surrounds it.

Other players of the game have reported similar problems when using Firefox. I am currently playing the game successfully in Opera GX browser.

Asked by trpadd 4 days ago

Suggestion: Cookie desired retention and cookie rejection on close of browersr

Hi All I manage my cookies manually as I keep many tabs open permanently. Having to constantly log back in to those accounts would be onerous if cookies were deleted on c… (read more)

Hi All

I manage my cookies manually as I keep many tabs open permanently. Having to constantly log back in to those accounts would be onerous if cookies were deleted on close of browser. Managing this via manually adding the website exceptions function is also a drag.

Would it be possible to have a 'keep cookie list' that are saved when the browser is closed?

Cheers M

Asked by Kimberl 5 days ago

Last reply by Kimberl 4 days ago

RE: Firefox extremely slow to load pages or connect to Web sites after startup

It's June 2022, and I am using FF64 101.0.1. My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easies… (read more)

It's June 2022, and I am using FF64 101.0.1.

My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easiest solution I found was the one offered by delclemons (2018) at https://support.mozilla.org/en-US/questions/1229621#question-reply.

My starting page is blank. I have an extension that shows my external IP as a country flag when FF starts up. If the flag doesn't show, I know I still cannot connect to any site. Similar to Zaayl's case, my FF can be able to connect to sites only after a certain amount of time, which varies from instant - very rarely - up to over 10 minutes. The wait always gets longer, especially when FF crashes and have to restart.

I've been searching a long, long time for the right fix. I cringe at the idea that I have to reinstall FF every time there's a major issue, like this one. Syncing back bookmarks and passwords and reinstalling the extensions are the easy part. The painful part is having to set details of accounts in the containers afterwards. I am so glad that is over now. Connection to sites is no longer prolonged after FF startup.

I wanted to thank the persons concerned, but I couldn't reply to their messages, which are now archived. So, I decided to post a new one here to do that; also, to help users who have to same issue as mine.

Asked by mobilesuit 1 week ago

Last reply by mobilesuit 4 days ago

Outlook not Working Properly on Firefox

Hi All, My outlook is suddenly not working properly on Firefox. It keeps lagging and freezing. I tried refreshing Firefox and clearing cache but with no use. Can anyone a… (read more)

Hi All,

My outlook is suddenly not working properly on Firefox. It keeps lagging and freezing. I tried refreshing Firefox and clearing cache but with no use. Can anyone advise please?

Asked by doda.omar90 5 days ago