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trouble logging into financial institutions

I have been unable to login to my online financial accounts for some time (at least a month or two). I use LastPass password manager, and get an error whenever using Fir… (read more)

I have been unable to login to my online financial accounts for some time (at least a month or two). I use LastPass password manager, and get an error whenever using Firefox. I have no problem when I use Chrome. I have used Firefox for a long time, and hope I don't have to change because of these types of problems.

Asked by tlward 1 month ago

cant play on a gamesite that used to work before 3 days ago

I have been playing a word game on Gamepoint.com...always worked. 3 days ago when the gameboard comes up it is messed up. I jumped onto microsoft edge and it works... fir… (read more)

I have been playing a word game on Gamepoint.com...always worked. 3 days ago when the gameboard comes up it is messed up. I jumped onto microsoft edge and it works... firefox is having issues letting this game load properly...how do i fix?

Asked by Karen 1 month ago

AT&T sign in mail problem.

The main sign on to AT&T is not working from the main screen. I've cleared history cookies, saved sign on and everything else. The only way I can sign on is to go t… (read more)

The main sign on to AT&T is not working from the main screen. I've cleared history cookies, saved sign on and everything else. The only way I can sign on is to go to troubleshooting mode or through the Private Window mode. Something is blocking getting in from your https://currently.att.yahoo.com. When I click the sign on it takes me to and ATT error screen. I can however get to it through Google Crome and through the Firefox Troubleshoot mode and the Firefox Private Window mode. I called AT&T and they said it is not on their end. They did say they have been getting calls all day on this issue. Can someone please review and let me know if this is a Firefox issue. Rebecca Moore r.lee.moore@att.net

Asked by Rebe Moo 1 week ago

Log in problems

I have lately found two sites where I cannot log in using Firefox but can, using another browser (Chrome). I get variations of an error message saying a technical problem… (read more)

I have lately found two sites where I cannot log in using Firefox but can, using another browser (Chrome). I get variations of an error message saying a technical problem has been encountered and try again later. I have tried clearing cache and cookies but it doesn't help. I am using version 134.0 (64-bit) running under Windows 11, version 24H2. Has anyone else had this problem? I want to keep using Firefox but this is getting inconvenient.

Asked by hjmoor97 4 weeks ago

ChatGPT Login fails on Firefox while works on Chrome AND iPhone

I am a card carrying FireFoxian. Please note: Firefox User since like Version One... I h@te Chrome. All of a sudden BAM I cannot log into ChatGPT from Mozilla Firefox. It… (read more)

I am a card carrying FireFoxian. Please note: Firefox User since like Version One... I h@te Chrome. All of a sudden BAM I cannot log into ChatGPT from Mozilla Firefox. It authenticates then says there is an error. Private doesn't work. Clear history doesn't work. Should I go back to a previous verson of Firefox? 133.0.3 (64-bit)but it's the only one that works. HELP. Thanks Guys. See images. marcij@harvestcapitalholdings.com

Asked by MarJ CSB 4 weeks ago

I cannot scroll on NASCAR.com

Good day, NASCAR.com is the only site so far I've come across that I cannot scroll the site. I haven't been able to scroll for at least a week now. If I switch to Edge … (read more)

Good day, NASCAR.com is the only site so far I've come across that I cannot scroll the site. I haven't been able to scroll for at least a week now. If I switch to Edge I can and I hate using Edge for the popup's that I cannot get rid of there. Thanks for any assistance...

Asked by Highhorse 1 month ago

Downloading issues from credit card sites

I have Windows 11 on my Desktop PC and an up to date version of Firefox. On two separate occasions I attempted to download past statements from two different credit card… (read more)

I have Windows 11 on my Desktop PC and an up to date version of Firefox.

On two separate occasions I attempted to download past statements from two different credit card websites. Both times the requested statement failed to download, or even proceed to the next screen.

I called Customer Service for one of the Credit Cards and was told to try Google Chrome. I was forced to use Google Chrome to successfully download and view the requested statements.

I have been able to download and view the same information from the same websites in the recent past.

Could something have been changed in the Settings or what?

Asked by anton52 1 month ago

Last reply by Richard Krone 1 month ago

Trouble with website log on

Login failure with a life insurance/annuity company. It takes my login information, then flashes a screen for one second then redirects to another page. The company is … (read more)

Login failure with a life insurance/annuity company. It takes my login information, then flashes a screen for one second then redirects to another page. The company is https://www.unitedlife.com/. I can open this site on my chromebook, using Chrome OS, but not in firefox on my PC. I am running 8.1 on my windows pc, and don't wish to upgrade to 10 (PC not compatible to 11). Note: the PC windows pc will not update to a current revision chrome browser any more. Any options/changes that can be done on the Firefox browser settings on the PC?

Version: 115.18.0 Firefox ESR

November 26, 2024 (Says this is up to date)

Asked by Gary Eaker 1 month ago

Problem to go to a local website

Dear, Since today, I have some problem to access to some local website. I try, by example, to go to this address : 192.168.17.1 (it's my local network) and it's the … (read more)

Dear, Since today, I have some problem to access to some local website. I try, by example, to go to this address : 192.168.17.1 (it's my local network) and it's the same for all of my internals address. Firefox said it's not possible but it's still possible by Chrome, Safari... In my parameters, I have no DNS via HTTPS and I made a exception for this address in the only HTTPS mode. What can I do to resolve this highly problem ? Thank you for your help. Kind ragrds, S. de Tiege

Asked by Seb 1 month ago

My website is not working

Hello, I have a website through Squarespace (moneyball.health) and it keeps going to my previous website (ballpointbookkeeping.com) parking page. When I pull up moneyba… (read more)

Hello,

I have a website through Squarespace (moneyball.health) and it keeps going to my previous website (ballpointbookkeeping.com) parking page. When I pull up moneyball.health on Internet Explorer or Shafari (iphone) I do not have any issues. Please advise.

Asked by Kenneth Ball 1 month ago

Last reply by jonzn4SUSE 1 month ago

ChatGPT partiall opens, unable to communicate

Subject: Issue with ChatGPT – Unable to Transmit, or Receive Messages on Firefox Message: Dear Firefox Support Team, I am running version 134.0 I’m using Firefox on m… (read more)

Subject: Issue with ChatGPT – Unable to Transmit, or Receive Messages on Firefox

Message:

Dear Firefox Support Team,

I am running version 134.0

I’m using Firefox on my PC, and I’ve been having trouble with accessing and using the ChatGPT platform. Specifically, when I try to send messages, they don’t transmit or load correctly. The page appears, but it seems as though the messages don’t go through.

Here are some details about the issue:

The problem occurs only when I use Firefox. Other websites and services are working perfectly fine on my browser, so I don't believe it’s an internet connectivity issue, and I have full wifi bars. I can access the site and interact with it on my phone, and on the desktop app (which goes down occasionally), but the desktop version doesn’t work properly. It worked fine for a full day, maybe two. I have a paid subscription. I’ve also noticed the error message in the Console: "Source map error: Error: request failed with status 404" in the Console when I try to interact with the platform. I’ve already tried basic troubleshooting steps, including clearing cache and cookies, disabling extensions, and ensuring my Firefox browser is up-to-date, but the issue persists. Could you please help me figure out what’s causing this problem? Any guidance or suggestions would be much appreciated. Thank you.

Asked by mtnflowers 1 month ago

Access denied to Tesco Bank website :

Why am I getting this. I am sole user of my laptop and don't use Edge? You don't have permission to access "http://identity.tescobank.com/pf/adapter2adapter.ping" on thi… (read more)

Why am I getting this. I am sole user of my laptop and don't use Edge?

You don't have permission to access "http://identity.tescobank.com/pf/adapter2adapter.ping" on this server.

Reference #18.d4c1002.1735831029.9c455f0

https://errors.edgesuite.net/18.d4c1002.1735831029.9c455f0

Asked by maggi2 1 month ago

Page movement

Some web sites (Best Buy for one) upon opening go immediately to the bottom of the page. Anytime you search for something on those websites the page goes immediately to … (read more)

Some web sites (Best Buy for one) upon opening go immediately to the bottom of the page. Anytime you search for something on those websites the page goes immediately to the bottom of the page and you have to physically move the page back to the top or beginning. It does not do this when using Microsoft Edge. Help!

Asked by JT 1 month ago

Log-in problem on 3rd party website

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been enco… (read more)

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been encountering the problem that when I open the website the usual options "Subscribe" and "Log In" are missing. The "Log In" option is available when I open the website in Microsoft Edge. I have attached screenshots showing the missing links.

I have tried troubleshooting and opening in Safe Mode to disable any add-ons but still without success. I am hoping that there may be a simple solution and would appreciate any help.

I am using Windows 11 and Firefox 133.0.3 (64-bit).

Asked by rockabilly 1 month ago

Log-in problem on third party website

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been enco… (read more)

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been encountering the problem that when I open the website the usual options "Subscribe" and "Log In" are missing. The "Log In" option is available when I open the website in Microsoft Edge. I have attached screenshots showing the missing links.

I have tried troubleshooting and opening in Safe Mode to disable any add-ons but still without success. I am hoping that there may be a simple solution and would appreciate any help.

Asked by rockabilly 1 month ago

  • Solved

Error code when trying to log in to Yahoo email accts

Up until 2 days ago, I had no issues accessing my yahoo email accounts (sbcglobal.net through At&T) I had done nothing different re settings. I rebooted my modem and … (read more)

Up until 2 days ago, I had no issues accessing my yahoo email accounts (sbcglobal.net through At&T) I had done nothing different re settings. I rebooted my modem and my computer several times. I deleted old history which I do several times a week anyway. I called AT&T support team but they just suggested logging on to another browser. So I tried Edge and was able to access the emails successfully. I even "refreshed" Firefox and nothing changed except I had to replace several quick links. I checked for updates and discovered my Firefox browser is up to date. My Android cell phone has no issues with the emails. I have one on Firefox browser and one with Chrome on my cell phone and no issues with either one. I have been using the same log in link for many years. I even explored the new way to log in called "Currently.com" for yahoo mail. Still won't work on Firefox. But it does work on Edge. I would prefer to continue using Firefox for browser but need to use Edge til I figure this out. Any suggestions would be greatly appreciated. (BTW wifi IS on and the connection for everything else works fine.

Here is the message I get when I try to log in: "Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over." Legal policy center Privacy policy Terms of use Accessibility Your privacy choices ©2025 AT&T Intellectual Property. All rights reserved.

Asked by k4233 1 week ago

Answered by k4233 1 week ago

  • Solved

Inline Video Display is Distorted

Hello, When I view some pages with inline video graphics, I see a garbled video frame. I have attached a screen grab from part of one screen. I have no issues with YouTub… (read more)

Hello, When I view some pages with inline video graphics, I see a garbled video frame. I have attached a screen grab from part of one screen. I have no issues with YouTube or other videos. It's just the graphics of some webpages such as looking at an Apple product on their site. I have not had this issue using Chrome under the same conditions. It's like I have a corrupted Codec or something. Does anyone have any suggestions? Thanks.

Asked by michael.reisman 1 month ago

Answered by michael.reisman 3 weeks ago