Showing questions tagged:

Struggling with two untidy bars across top of screen.

Hello All, I'm just into Firefox. Struggling with two untidy bars across top of screen. Need advice to reduce this to one. I have my Win11 taskbar to the left on my PC. C… (read more)

Hello All, I'm just into Firefox. Struggling with two untidy bars across top of screen. Need advice to reduce this to one. I have my Win11 taskbar to the left on my PC. Can't we do something to put current open site in there?

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Need urgent help setting up problematic IMAP account Please?

Trying to setup Thunderbird for wife’s new laptop… Her 4 separate email accounts with auto setup for the IMAP server info without issues. One account however will not – V… (read more)

Trying to setup Thunderbird for wife’s new laptop… Her 4 separate email accounts with auto setup for the IMAP server info without issues. One account however will not – VERY frustrating as this works fine on her old laptop. Thunderbird setup now appears to have an extra (4th) field required when setting up the account: Usually, its just name, email address and password. I see there’s now an extra box titled ‘Your Login’ being required for auto login. I have no idea what this field should be set to. Also, when I attempt to do a manual setup for the account, the port numbers and server names shown on the internet are completely different to those used on auto, and still get rejected. Doesn’t help that MS trying (and succeeding) to confuse us with all this “Outlook vs Outlook Classic vs Outlook.com”. My wife is unable to continue her work until I get this sorted:-( PLEEEAAASE can someone help me setup this xxxxxxx@outlook.com email account in Thunderbird as an IMAP account?

Open 2

How do I open a downloaded file?

I downloaded a syllabus from my online class but I can not open the file a drop box appears and asking what should firefox do with the file. I attached a screenshot of wh… (read more)

I downloaded a syllabus from my online class but I can not open the file a drop box appears and asking what should firefox do with the file. I attached a screenshot of what happened when I attempted to open file. Can you please help me with this issue?

Open 1

How to manually connect thunderbird to my email service provider: smartmail.buz.net

I want to use thunderbird on a Windows 11 laptop. Tell me how to connect Thunderbird to send and receive emails from email account, jds@sefcik.net, hosted at smartmail.b… (read more)

I want to use thunderbird on a Windows 11 laptop. Tell me how to connect Thunderbird to send and receive emails from email account, jds@sefcik.net, hosted at smartmail.buz.net.

Open 2 1

Messages from local folder seem to be deleted - help

New user - I recently moved thousands of messages from my inbox to a local folder. At some point, Thunderbird asked me to compact folders and I said yes. I noticed today … (read more)

New user - I recently moved thousands of messages from my inbox to a local folder.

At some point, Thunderbird asked me to compact folders and I said yes. I noticed today that I am now missing about 13 years worth of messages from my local inbox folder.

Since I moved them, it deleted the messages out of the original inbox (I also logged into that account via the web and they are not located in the trash on the server either). There are now only a handful of messages there.

Does compacting mean that messages are deleted? Everything else I read said specifically that it would NOT delete messages. Any tips on how I can recover some really important messages? (It deleted about 13 years worth of messages from early May 2026 back to mid-2013, so there are recent messages in there I really need!).

Steps already taken: I tried using "repair folder" and that did not work. I do not have any automatic filters set up. I tried locating my Profile, and moved the "msf" files to my recycling bin, as I read that deleting the msf file would rebuild the index and display emails that had disappeared. Nothing changed. This was new for me so perhaps I did something wrong? I haven't emptied the recycling bin yet so the files are easily retrievable if necessary.

Open 1

How do I add tiles to allow for added shortcuts?

On the new tab page I have set for 4 rows of shortcuts. In the fourth row I have 3 open spaces for tiles/shortcuts. There is no way to add the tiles whereas there was … (read more)

On the new tab page I have set for 4 rows of shortcuts. In the fourth row I have 3 open spaces for tiles/shortcuts. There is no way to add the tiles whereas there was previously a tile that would show that said "+add shortcut". Given I have room in the row to add 3 shortcuts, how do I add tiles to allow for added shortcuts?

Open 5 1 72

I always get: "newmsg Trojan:WIN/SuspiciousAttachmentScript.a"

I always get: "newmsg Trojan:WIN/SuspiciousAttachmentScript.a" and "C:\Users\newb\AppData\Local\Temp Trojan:WIN/SuspiciousAttachmentScript.a" from Mcafee when I open Thun… (read more)

I always get: "newmsg Trojan:WIN/SuspiciousAttachmentScript.a" and "C:\Users\newb\AppData\Local\Temp Trojan:WIN/SuspiciousAttachmentScript.a" from Mcafee when I open Thunderbird. I'm only getting this in Thunderbird and suspect it's a false positive of some kind. It's still worrying and I'd like to eliminate this. This has been going on for a couple of months. I've run several cleaners and anti-virus programs on the system, but it still returns.

thanks

Open 1

Thunderbird won't accept my password so I can open my email

Have a new computer and when they transfered my information they didn't do my email. I finally got found it an downloaded it but now it won't accept my password. Plese h… (read more)

Have a new computer and when they transfered my information they didn't do my email. I finally got found it an downloaded it but now it won't accept my password. Plese help I'm getting desperate. Thank you Mary Ward

Open 1