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Google passkeys stopped working on mac

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until t… (read more)

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until this morning this meant that on my mac it would ask me to place my finger on the right key on the keyboard. This morning it just froze firefox indefinitely. I then tried on Safari, and it worked as expected. I checked the version of firefox: it's 136.0.1. Obviously something changed (i.e. broke!) with the new version. Has anybody else experienced this? Any suggested fixes?

Asked by Victor Miller 5 days ago

Last reply by Victor Miller 1 day ago

Can't log onto one website

I can log onto all of the webpages that require a UN & PW except www.spectrumbusiness.net I have turned off pop-up blockers, cleared the cache, restarted the modum, … (read more)

I can log onto all of the webpages that require a UN & PW except www.spectrumbusiness.net I have turned off pop-up blockers, cleared the cache, restarted the modum, and restarted my computer. I still can't log on with Firefox but I can log in with Google. When I try to log in, this is the message that I get: "We're sorry, something didn't work quite right. Please try again. NETGE-1000." I use Firefox almost exclusively so I don't want to have to go to Google to log in for just this site.

Asked by larryzach 1 day ago

Guam (USA) address autofill glitch

I wrote to discogs.com support about a glitch on that site where autofilling my USA address always defaults to Guam (USA). This is what they said: Thank you for writing… (read more)

I wrote to discogs.com support about a glitch on that site where autofilling my USA address always defaults to Guam (USA). This is what they said: Thank you for writing in! Sorry to hear of the difficulties here.

I was able to recreate the results you're receiving within Firefox, but was not able to recreate this within other browsers (Chrome, Safari), which were selecting the correct dropdown option (United States).

It appears this is an issue with how Firefox is interpreting our text fields, rather than a site bug. Autofill is a browser feature, rather than a site feature, and we unfortunately don't have the ability to modify which dropdown option Firefox selects when filling a free-text field.

For resolution, we would advise reporting this issue to Mozilla directly here:

https://support.mozilla.org/en-US/users/auth?next=%2Fen-US%2Fquestions%2Fnew%2Ffirefox%2Fform

If you have additional questions please let me know!

Is there anything to be done here? It's super annoying and discogs.com is not exactly a technical marvel.

Thanks d

Asked by kobo8 4 days ago

Unable to request support from Malwarebytes using Firefox

I am unable to request support from Malwarebytes using Firefox in my Windows 10 computer, and so I have to switch to the Chrome browser instead. When I log into my Malwa… (read more)

I am unable to request support from Malwarebytes using Firefox in my Windows 10 computer, and so I have to switch to the Chrome browser instead. When I log into my Malwarebytes account and go to their web page at https://my.malwarebytes.com/overview and then click on "Contact Support", nothing happens. This problem does not happen in the Google Chrome browser. I tried clearing the cookies and cache, and that did not help. I have attached a screenshot of the Malwarebytes web page. What can I do to correct this problem? I will appreciate any response you can provide.

Asked by Larry951 5 days ago

Last reply by Larry951 3 days ago

Some of website can't load normally.

When browse some websites in Android Firefox app, some website can't browse normally. I mean, the loading speed is too low to not open some websites. And some webpage wer… (read more)

When browse some websites in Android Firefox app, some website can't browse normally. I mean, the loading speed is too low to not open some websites. And some webpage were reported to wrong information.

I can't browse them, but use Chorme app can easily browse. Maybe something was lacked.

Asked by bwjrhqu315d6 3 days ago

Paypal doesn't work on Firefox

Been having this issue for about a year. Paypal appears, recognizes me, then message "Something went wrong, return to Merchant" MAC OS 15.3.1 Firefox 136.0.1 I've… (read more)

Been having this issue for about a year. Paypal appears, recognizes me, then message "Something went wrong, return to Merchant" MAC OS 15.3.1 Firefox 136.0.1

I've cleared cache. Paypal just says clear cache, they don't know Firefox. I see another person having this issue but don't see a resolution. I've posted in various help communities Not getting an answer. I assume there is a setting I have because I have no problems on Safari. I'm not sure I know how to disable extension or what extension might be causing this.

Asked by wwwoolf 4 days ago

Page appears almost white

This page (https://store.creality.com/products/creality-k2-plus-combo-3d-printer?official-website-pro-store%3FOfficial-website-index-buy=&spm=..index.index_creality_p… (read more)

This page (https://store.creality.com/products/creality-k2-plus-combo-3d-printer?official-website-pro-store%3FOfficial-website-index-buy=&spm=..index.index_creality_product_1.1) appears almost white except for two small buttons in firefox but is normal in Edge. Note that it's same in troubleshoot mode.

Asked by jdroche1 4 days ago

Cannot paste in Office 365 in Firefox

Works fine in Chrome. Right clicking and short cut ( CTR V) does not work. They both used to i have checked extensions, add On, refreshed and restarted the problem per… (read more)

Works fine in Chrome. Right clicking and short cut ( CTR V) does not work. They both used to i have checked extensions, add On, refreshed and restarted the problem persists tried changing the setting ( config dom ..testing) nothing seems to work except Shift-Control V any ideas?

Asked by edschultze 5 days ago

Last reply by edschultze 4 days ago

Can't Get Xfinity Billing Page To Load

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The sec… (read more)

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The second is a Access Denied error and the third is a "waiting for bat.bing.com"(a tracking cookie)error that can be seen in bottom, left hand corner.

I reached out to Xfinity tech support and was told to try a different browser. I tried DuckDuckGo and that did work and let me login and pay my bill. I told the tech that I would still rather keep on using Firefox. He said "that's something that you would need to take up with Firefox since we now know the issue is with their browser"

How do I get this issue resolved so that I can keep using Firefox as I have for many years now?

Note: Already tried clearing cookies and browsing history with no difference.

Asked by simpleman2 1 month ago

Last reply by simpleman2 4 days ago

in Chrome Remote Desktop, Firefox audio going to physical machine, not remote session

I'm running Firefox on Kubuntu (v 136.0-3 Snap package) and accessing it from a Chromebook using Chrome remote desktop. I have audio working fine for other applications … (read more)

I'm running Firefox on Kubuntu (v 136.0-3 Snap package) and accessing it from a Chromebook using Chrome remote desktop.

I have audio working fine for other applications (Chrome browser, MuseScore, Kdenlive, ...) - but when I play a Youtube video in Firefox for example, the sound goes to the physical host machine instead of my remote session. Firefox does not appear in the system volume "Applications" tab, either.

Extensions installed:

  • Chrome Remote Desktop
  • Google Translator for Firefox
  • Mail Link Enhancer
  • Mailvelope

Asked by firefox-raymond 5 days ago

Disney+ Cant sign in from login page after submitting OTP Request.

Just signed up for Disney+ and I can seem to login on firefox at all. I do the whole submit phone number for opt but then I dont get moved to the page where I can actuall… (read more)

Just signed up for Disney+ and I can seem to login on firefox at all. I do the whole submit phone number for opt but then I dont get moved to the page where I can actually type in my OTP.

I tired all technical options in cleaning browser, cookies cache, Incognito... Now I am forced to use Chrome(which I reallllllllly dont like)

Asked by Cameron SinJin Basson 6 days ago