Showing questions tagged:

Unable to launch after update, keeps asking to reboot

After running an update, when launching Thunderbird it says "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot now?". R… (read more)

After running an update, when launching Thunderbird it says "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot now?". Rebooting does nothing, I'm prompted with the same message. Tried re-installing the latest version - it gives me the same error message before re-installying, and also un-installing the version I have on my PC - it also prompts me to restart to finish the earlier upgrade.

Open 1 58

2 140esr updates in a week wiped out of all my accounts and emails

Twice in one week a complete wipeout of all my accounts and emails, hours spent restoring my information after the first update, now a second one, do you do not care abo… (read more)

Twice in one week a complete wipeout of all my accounts and emails, hours spent restoring my information after the first update, now a second one, do you do not care about the users of this product? and you wonder why you don't get donations when you wipe out everything and give NO instructions on how to avoid all this. Where is the version hidden?

Open 6 55

How download upgraded Firefox browser?

I am unable to access my own Chase online account because of lack of updated browser. Have tried many times to download Firefox. Why is this so difficult? Laurence S. L… (read more)

I am unable to access my own Chase online account because of lack of updated browser. Have tried many times to download Firefox. Why is this so difficult? Laurence S. Lockridge, Professor Emeritus, NYU

Open 2 57

Various problems after installing latest update

Hi, did anyone else experienced a lot of problems after the latest update (149.0) has installed? I'm having a lot of trouble now: 1. The "New Tab" doesn't work at all, cl… (read more)

Hi,

did anyone else experienced a lot of problems after the latest update (149.0) has installed? I'm having a lot of trouble now:

1. The "New Tab" doesn't work at all, clicking on the plus does nothing, pressing ctrl + t does nothing aswell. 2. The search bar on home page doesn't work, I can't type anything in it 3. I tried to access settings, but the menu looks like on attached screenshot. I clicked on a spot where settings supposed to be, and nothing happened. Furthermore, all the menus look like this, they're simply empty, without any text. 4. Reinstalling didn't help. I want to try not to uninstall Firefox entirelly, because I don't want to risk losing all the saved bookmarks, history, passwords, etc. 5. So far I've experienced these problems on one computer, on the other everything looks fine, so it doesn't seem to be a global problem 6. Any ideas, apart from removing the browser and trying a fresh installation?

Open 29

Update of 25 March destroyed previous settings I created

The Firefox update of 25 March has obliterated the previous settings I created. As a lady approaching 80, I am very disappointed, frustrated and annoyed that the settings… (read more)

The Firefox update of 25 March has obliterated the previous settings I created.

As a lady approaching 80, I am very disappointed, frustrated and annoyed that the settings I laboriously created have been obliterated by this latest update.

So far, it is apparent that areas concerned are the appearance of the screen - location of bookmarks list, font size, task bar and menu bar displays, items included in the tool bar. My chosen browser is DuckDuck but Bing was reinstated. No doubt, further unwanted modifications to the way I wish Firefox to operate have been loaded.

Can this situation be easily corrected or would deinstalling this latest update and reverting to the previous edition of Firefox return my chosen settings to me?

May I say that I am not a computer "nerd" and am unfamiliar with much computer terminology and would, therefore, be grateful for any instructions to be phased in simple terms.

GOW

Open 24

Update Firefox - as system account in Task scheduler

I would like to setup Firefox so it checks for updates and installs them during maintenance windows (overnight) and runs the updates as 'system' account. This is how Chr… (read more)

I would like to setup Firefox so it checks for updates and installs them during maintenance windows (overnight) and runs the updates as 'system' account. This is how Chrome and Edge handle updates.

I tried using the following GPO settings

Application Autoupdate Enabled Background updater Enabled Disable Firefox Studies Enabled Disable Telemetry Enabled Disable Update Disabled Don't Check Default Browser Enabled

This seems to create Schedule tasks in Windows task scheduler, but the tasks are running as previously logged on user accounts. which doesn't help us in this particular environment.

I know we can manually push out the latest version via creating new MCM application pushes but the amount of updates that are coming down is a labor intensive exercise and we don't have the budget for PatchMyPC

Please post any thoughts!

Open 24

Installed update to version 148.0 failed to run for just one user

The user who found she could not run the new version was the user who installed the update. She returned to the previous version (which runs OK). As before the update,… (read more)

The user who found she could not run the new version was the user who installed the update. She returned to the previous version (which runs OK). As before the update, server access was via Pop. However her Sent and Local Folders did not appear at all on return to the earlier version and her Inbox now contained only a few recent emails from this year and emails from several earlier years was missing. She set up a second account using Imap in order to be able to retrieve all her incoming mail from the Virgin server but is still without sent mail and her local folders.

Is there any way to retrieve the missing data and to combine the IMap and Pop accounts into one?

Open 12

Contradiction

I notice right away on the page with your privacy notice that it says 'And unlike other browsers, we give you the choice to turn off the stuff that annoys you.' The thing… (read more)

I notice right away on the page with your privacy notice that it says 'And unlike other browsers, we give you the choice to turn off the stuff that annoys you.' The thing that annoys me most of all, annoyed me so much that I now use something else outside of work, is that you ram updates down my throat, with no way to turn it off. Hmmmmm, contraction?

Please, let me know exactly how to avoid having notifications about new updates that eventually end with me having to update so I can continue loading websites and I will apologize and reconsider using the browser. Otherwise, please change that wording to include the word some of like ...to turn off some of the stuff that annoys you. If you want to be truly forthcoming say anything we want to allow you control over.

Thanks.

Open 1 52