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Hello, I have a huge problem with the recovery of my email messages. Due to a network error, I could no longer access my Thunderbird. I therefore had to (!) reinstall Thunderbird. Unfortunately, the reinstall could not access my backup files stored on a NAS drive (Q-NAP). All attempts to reconnect me to the network / NAS drive have also failed with 2 other PCs. However, the backup files are displayed via a PC still connected to the NAS drive. Then, in the hope of being able to transfer the backup via this way, I installed Thunderbird on this PC as well. Unfortunately, the recovery via the import tool does not work with this installation either. The methods described on the support page for "transferring Thunderbird data to a new computer" have also failed Is there still a chance to save / restore my email messages?

My company is switching to gmail and I rely on Thunderbird, so I need to add the account. I've followed instructions correctly, as best I can tell, but I'm sure I'm missing something. No emails are loading. I'm on Thunderbird 128.7, MacOS Sequoia 15.3.

Thunderbird now seems to have a new design for the message window which uses three lines for each message e.g.: Fred Brown Message Title blank line or link to replies

Is this new or have I accidentally changed a setting? I want everything on a single line rather than split across three. I can onlu now see 4 or 5 messages at at ime rather than the 15 or so I could see before. And with some 100-200 messages a day it is a rather tedious amount of scrolling to ensure I haven't missed anything.

Thanks

I wish to send an encrypted email. I have imported and accepted the recipient's public key.

When I compose an email to this recipient, the "encrypt" button is disabled.

Also, the security button mentioned in this article is not present on the compose toolbar, or anywhere for that matter https://support.mozilla.org/en-US/kb/openpgp-thunderbird-howto-and-faq#w_how-do-i-send-an-encrypted-or-digitally-signed-email

Windows 11.

Any idea how to fix this?

Many messages I receive do not wrap in either the message pane, or when opening the full message viewer (into it's own tab). See the images attached.

I've tried the following approaches (very old thread though): https://superuser.com/questions/702484/can-thunderbird-wrap-long-lines-of-received-html-mails

i.e. creating a 'chrome' folder under my profile, and a userContent.css file under that, trying several of the suggestions for content of that file. None seem to make any difference.

The example message pics here are sent from gmail.

Thanks in advance!

Can send emails but cant receive. Says no messages but I know there is emails that I have sent and can see on my phone. It does connect and states no emails to down load.Has done this before but cam with a confirm exception notice. No notice now When sending it does show a notice Email sent but could not save due to network errors Not sure how to fix this. Have searched but cant find an answer Thank you for helping

Yesterday I upgraded to Thunderbird Version 128.7.0esr. While all of the emails in my old inbox have reappeared in my new inbox, those that I had moved to local folders are no longer accessible because my previous Local Folders are no longer visible. The only 2 local folders that I now have are Trash and Outbox. I am using MacOS 15.3 Sequoia on a desktop.

I have been to Thunderbird Profiles and can find three entries for each of my previous folders (one with a .msf suffix) and one with .sbd). In ultimate subfolders there are 2 files named after each of my previous local folders (one has the suffix .msf), but they are not folders and do not seem to have any readable content. Please see example in attached screenshot.

Can you tell me please how to reestablish my previous local folder so that I can access the emails they contained.

Thanks

Roger Frost

Sorry if this is in the wrong place. Did not seem to be an obvious one for my question.

I go tired of the Outlook web client always trying to us AI to assist me. Installed Thunderbird ver 128.6.1 esr on a Ubuntu 24.04 system running Cinnamon desktop. All components are up-to-date (or should be as auto-update is on). System details at end of message.

Screens for mail and tasks are rock solid. The calendar jitters up and down rapidly small amounts. Not the entire page. Just the part where the calendar is displayed. Makes things a tad blurry and is tiring to look at.

Any ideas on how to resolve?

TIA

System:

 Kernel: 6.8.0-52-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
 Desktop: Cinnamon v: 6.0.4 tk: GTK v: 3.24.41 wm: Muffin v: 6.0.1 vt: 2 dm: GDM3 v: 46.2
   Distro: Cinnamon 24.04.1 LTS (Noble Numbat) base: Ubuntu

Machine:

 Type: Desktop Mobo: Micro-Star model: B550M PRO-VDH WIFI (MS-7C95) v: 1.0
   serial: <superuser required> uuid: <superuser required> UEFI: American Megatrends LLC. v: 2.L0
   date: 07/18/2024

CPU:

 Info: 8-core model: AMD Ryzen 7 5800X bits: 64 type: MT MCP smt: enabled arch: Zen 3+ rev: 2
   cache: L1: 512 KiB L2: 4 MiB L3: 32 MiB
 Speed (MHz): avg: 2589 high: 3681 min/max: 2200/4850 boost: enabled cores: 1: 2200 2: 2880
   3: 3072 4: 2200 5: 2880 6: 2200 7: 3681 8: 2200 9: 3191 10: 2880 11: 3046 12: 2200 13: 2200
   14: 2200 15: 2200 16: 2200 bogomips: 121608
 Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm

Graphics:

 Device-1: NVIDIA GA106 [GeForce RTX 3060] vendor: eVga.com. driver: nvidia v: 550.120
   arch: Ampere pcie: speed: 2.5 GT/s lanes: 16 ports: active: none off: HDMI-A-1
   empty: DP-1,DP-2,DP-3 bus-ID: 2b:00.0 chip-ID: 10de:2503 class-ID: 0300
 Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X: loaded: nouveau
   unloaded: fbdev,modesetting,vesa failed: nvidia gpu: nvidia,nvidia-nvswitch display-ID: :1
   screens: 1
 Screen-1: 0 s-res: 2560x1440 s-dpi: 94 s-size: 692x393mm (27.24x15.47") s-diag: 796mm (31.33")
 Monitor-1: HDMI-0 res: 2560x1440 hz: 60 dpi: 93 size: 697x392mm (27.44x15.43")
   diag: 800mm (31.48") modes: N/A
 API: EGL v: 1.5 hw: drv: nvidia platforms: device: 0 drv: nvidia device: 2 drv: swrast
   surfaceless: drv: nvidia x11: drv: nvidia inactive: gbm,wayland,device-1
 API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 550.120 glx-v: 1.4 direct-render: yes
   renderer: NVIDIA GeForce RTX 3060/PCIe/SSE2

Audio:

 Device-1: Creative Labs CA0132 Sound Core3D [Sound Blaster Recon3D / Z-Series BlasterX AE-5 Plus]
   driver: snd_hda_intel v: kernel pcie: speed: 2.5 GT/s lanes: 1 bus-ID: 04:00.0 chip-ID: 1102:0012
   class-ID: 0403
 Device-2: NVIDIA GA106 High Definition Audio vendor: eVga.com. driver: snd_hda_intel v: kernel
   pcie: speed: 16 GT/s lanes: 16 bus-ID: 2b:00.1 chip-ID: 10de:228e class-ID: 0403
 Device-3: AMD Starship/Matisse HD Audio vendor: Micro-Star MSI driver: snd_hda_intel v: kernel
   pcie: speed: 16 GT/s lanes: 16 bus-ID: 2d:00.4 chip-ID: 1022:1487 class-ID: 0403
 API: ALSA v: k6.8.0-52-generic status: kernel-api
 Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active
   2: wireplumber status: active 3: pipewire-alsa type: plugin

Network:

 Device-1: MEDIATEK MT7922 802.11ax PCI Express Wireless Network Adapter driver: mt7921e v: kernel
   pcie: speed: 5 GT/s lanes: 1 bus-ID: 29:00.0 chip-ID: 14c3:0616 class-ID: 0280
 IF: wlo1 state: up mac: <filter>
 Device-2: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet vendor: Micro-Star MSI
   RTL8111/8168/8411 driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: f000
   bus-ID: 2a:00.0 chip-ID: 10ec:8168 class-ID: 0200
 IF: enp42s0 state: down mac: <filter>
 IF-ID-1: surfshark_ipv6 state: unknown speed: N/A duplex: N/A mac: <filter>
 IF-ID-2: surfshark_wg state: unknown speed: N/A duplex: N/A mac: N/A

Bluetooth:

 Device-1: MediaTek Wireless_Device driver: btusb v: 0.8 type: USB rev: 2.1 speed: 480 Mb/s
   lanes: 1 bus-ID: 1-9:7 chip-ID: 0e8d:0616 class-ID: e001 serial: <filter>
 Report: hciconfig ID: hci0 rfk-id: 0 state: down bt-service: enabled,running rfk-block:
   hardware: no software: yes address: <filter>

Drives:

 Local Storage: total: 931.51 GiB used: 171.93 GiB (18.5%)
 ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 980 PRO with Heatsink 1TB size: 931.51 GiB
   speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter> fw-rev: 5B2QGXA7 temp: 34.9 C scheme: GPT

Partition:

 ID-1: / size: 914.78 GiB used: 171.92 GiB (18.8%) fs: ext4 dev: /dev/nvme0n1p2
 ID-2: /boot/efi size: 1.05 GiB used: 6.1 MiB (0.6%) fs: vfat dev: /dev/nvme0n1p1

Swap:

 ID-1: swap-1 type: file size: 8 GiB used: 0 KiB (0.0%) priority: -2 file: /swap.img

USB:

 Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 10 rev: 2.0 speed: 480 Mb/s lanes: 1
   chip-ID: 1d6b:0002 class-ID: 0900
 Device-1: 1-3:2 info: HP HP USB Mass Storage Device type: mass storage driver: usb-storage
   interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA chip-ID: 03f0:5907 class-ID: 0806
   serial: <filter>
 Device-2: 1-6:3 info: Logitech Logi Bolt Receiver type: keyboard,mouse,HID
   driver: hid-generic,hid-multitouch,usbhid interfaces: 4 rev: 2.0 speed: 12 Mb/s lanes: 1
   power: 98mA chip-ID: 046d:c548 class-ID: 0300
 Hub-2: 1-7:4 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 100mA
   chip-ID: 05e3:0608 class-ID: 0900
 Device-1: 1-7.1:6 info: Thermaltake 3.9 inch Bar Type TFT LCD Display Module-B type: HID
   driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 480 Mb/s lanes: 1 power: 100mA
   chip-ID: 264a:233d class-ID: 0300 serial: <filter>
 Device-2: 1-8:5 info: Micro Star MYSTIC LIGHT type: HID driver: hid-generic,usbhid
   interfaces: 1 rev: 1.1 speed: 12 Mb/s lanes: 1 power: 500mA chip-ID: 1462:7c95 class-ID: 0300
   serial: <filter>
 Device-3: 1-9:7 info: MediaTek Wireless_Device type: bluetooth driver: btusb interfaces: 3
   rev: 2.1 speed: 480 Mb/s lanes: 1 power: 100mA chip-ID: 0e8d:0616 class-ID: e001 serial: <filter>
 Hub-3: 2-0:1 info: super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003
   class-ID: 0900
 Hub-4: 3-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s lanes: 1
   chip-ID: 1d6b:0002 class-ID: 0900
 Hub-5: 4-0:1 info: super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003
   class-ID: 0900

Sensors:

 System Temperatures: cpu: 36.5 C mobo: 32.0 C gpu: nvidia temp: 34 C
 Fan Speeds (rpm): N/A gpu: nvidia fan: 0%

Repos:

 Packages: 2601 pm: dpkg pkgs: 2561 pm: flatpak pkgs: 19 pm: snap pkgs: 21
 No active apt repos in: /etc/apt/sources.list
 Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
   1: deb [signed-by=/usr/share/keyrings/brave-browser-archive-keyring.gpg] https: //brave-browser-apt-release.s3.brave.com/ stable main
 Active apt repos in: /etc/apt/sources.list.d/onedrive.list
   1: deb [arch=amd64 signed-by=/usr/share/keyrings/obs-onedrive.gpg] https: //download.opensuse.org/repositories/home:/npreining:/debian-ubuntu-onedrive/xUbuntu_24.04/ ./
 Active apt repos in: /etc/apt/sources.list.d/surfshark.list
   1: deb https: //ocean.surfshark.com/debian stretch main
 Active apt repos in: /etc/apt/sources.list.d/ubuntu-esm-apps.sources
   1: deb https: //esm.ubuntu.com/apps/ubuntu noble-apps-security noble-apps-updates main
 Active apt repos in: /etc/apt/sources.list.d/ubuntu-esm-infra.sources
   1: deb https: //esm.ubuntu.com/infra/ubuntu noble-infra-security noble-infra-updates main
 Active apt repos in: /etc/apt/sources.list.d/ubuntu.sources
   1: deb http: //archive.ubuntu.com/ubuntu/ noble noble-updates noble-backports main restricted universe multiverse
   2: deb http: //security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse

Info:

 Memory: total: 32 GiB available: 31.26 GiB used: 3.65 GiB (11.7%)
 Processes: 398 Power: uptime: 1h 0m states: freeze,mem,disk suspend: deep wakeups: 0
   hibernate: platform Init: systemd v: 255 target: graphical (5) default: graphical
 Compilers: gcc: 13.3.0 Client: Cinnamon v: 6.0.4 inxi: 3.3.34

I took an Apple macOS update last night and now my messages are showing in double spacing where they were much more compact and only single spaced before the update. It's not a deal-breaker but I would like to know how to reset the message pane back to single spacing as it was before. I tried looking up a solution on the web but different find anything easily. I am a monthly contributor.

Hi all, I just installed Thunderbird the other night and in trying to figure stuff out about it, I've hidden the button that allows me to change the way my messages are displayed. Nowhere in my settings can I see an option to show this again. Can someone please help? I've attached a screenshot of my Thunderbird window if it helps.

Zack Harkness ITS Service Desk Hi Zack, Recently, I have a few mails in my Thunderbird Inbox that I can neither move nor delete. Do you have a solution for this problem? Regards, Werner -- Werner J. Kronenberg

[edited po box and phone# from public support forum] South Africa

mailto: [edited] @mwebbiz.co.za

Hi. I renamed a folder and stupidly used a special character (I think that's what caused the problem). The folder is now empty. Seeing an old reply on the forum, I looked in the file list and see that the data seems to still be there but I don't know how to get it back. I've added an image of the directory. It was called .HOLD and I changed it to .Check Here -> HOLD. I changed it back to .HOLD to see if that would help but it didn't. I closed and restarted Thunderbird and that didn't help either.

Thank you for any help.

I have a problem with creating a new message. The "new message" icon or the keyboard shortcut from Windows does not work. The problem was in version 133, today's update 134 did not fix it. I have to edit an old created message/email and send it.

Hallo alle, seit heute Früh können wir keine Email mehr empfangen. Kurz vor acht kam die letzte und kurze Zeit später kam keine mehr an. Dies sollte eigentlich so sein, da wir aus unserem Buchungsprogramm immer eine Kopie bekommen.

Auch jetzt später im Selbstversuch kommen keine Mails an. Versenden ist problemlos möglich, jedoch können diese dann nicht im Ordner Gesendet kopiert werden.

Wir haben zwei Mailkonten. Einmal über 1blu und einmal Jimdo und natürlich in dieser Zeit keine veränderungen vorgenommen.

Vielleicht kann jemand helfen was das Problem sein könnte.

Open in Conversation no longer an option in Thunderbird 128.5.2esr. The shortcut, shift control O, does not work anymore either.

Is there an add-on that will restore this essential bit of functionality?

Hello,

Moving from an older Ubuntu 18.04 machine where Thunderbird is limited to version 102 to a newer machine running Mint 22 where the current version is 128.6

According to https://support.mozilla.org/en-US/kb/upgrading-older-version-thunderbird This should work without issue but the latest version mentioned in the article was 115.

Any change since the article was written? Do I need to install older versions to handle the migration to the latest?

Alternately would using the Export / import tools be better for this task than transferring the profiles?

Thank you

Hi All, no matter what I try, seems for my POP3 accounts I am unable to see all my folders. I am unable to find a way to a way to configure the account as IMAP. Seems there is manual override to set up account as IMAP?

In Outlook, this all works well these accounts are setup as IMAP.