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Cannot sign into UK account

I'm not currently able to sign into my UK account using this link: https://www.mozilla.org/en-GB/account/ When I type in my email address and click continue I just get a … (read more)

I'm not currently able to sign into my UK account using this link: https://www.mozilla.org/en-GB/account/ When I type in my email address and click continue I just get a circular loading symbol going round and round forever. I'm able to sign in using the US sign in link for some reason. I'm not able to sign into Firefox overall though, so none of my bookmarks etc. are synced. I have tried on two different laptops a week apart with the same results.

Asked by rosemary.mantell 3 months ago

Last reply by Mark 3 months ago

Lost Bookmarks and saved passwords

hi i had my all data saved in my firefox online account , now i logged in on my new laptop , i logged in with my id but i cant find my bookmarks passwords , extensions… (read more)

hi

i had my all data saved in my firefox online account , now i logged in on my new laptop , i logged in with my id but i cant find my bookmarks passwords , extensions etc . please help

Asked by rupertobie 3 months ago

Last reply by cor-el 3 months ago

pop up message about XUL Runner platform version 129.01 is not compatible with 129.0 miniversion 129.0 maxversion 129.0

XUL Runner platform version 129.01 is not compatible with 129.0 miniversion 129.0 maxversion 129.0 When this happened at first I did not have the use of Firefox. I t… (read more)

XUL Runner platform version 129.01 is not compatible with 129.0 miniversion 129.0 maxversion 129.0 When this happened at first I did not have the use of Firefox. I then went to Firefox and down downloaded Firefox and started over. Then I went to go to my bookmarks and could not find them, bummer. Now I still get this XUL Runner message ??????? email guybrochu@yahoo.com

Asked by Guy Brochu 3 months ago

Last reply by cor-el 3 months ago

Logging in to a new computer with Firefox Sync re-enables asking to save passwords on all of my devices

When using university computers, I log in to Firefox Sync so that I have access to my bookmarks and tabs from home. When I do, Firefox will ask to save passwords on my ho… (read more)

When using university computers, I log in to Firefox Sync so that I have access to my bookmarks and tabs from home. When I do, Firefox will ask to save passwords on my home computer and phone again, even though I had it disabled in the past. Is there a solution for this, other than disabling it manually every time?

Thank you for your time. I'm posting this from my personal computer, so I'm unsure what version of Firefox the university PCs run, but if necessary I can find that information.

Asked by aaronc1 3 months ago

Last reply by cor-el 3 months ago

lost data

hello.i recently formatted my phone.and now i re installed firefox and logged in toy account.but there is no data in my browser such as passwords and bookmarks and any th… (read more)

hello.i recently formatted my phone.and now i re installed firefox and logged in toy account.but there is no data in my browser such as passwords and bookmarks and any thing.please help me.what happened to my data?.thnx

Asked by mohamad.th73 3 months ago

Last reply by Paul 3 months ago

Passwords disappeared after system reinstallation

Recently I reinstalled my Windows 11 system, and even though I synced my Firefox account before reinstalling the system, there are no passwords, settings and extensions, … (read more)

Recently I reinstalled my Windows 11 system, and even though I synced my Firefox account before reinstalling the system, there are no passwords, settings and extensions, which should be synced.

I searched for the same problem, but all I could find was searching for profile files in C:\Windows.old

The issue is I do not have Windows.old folder or anything like that.

Is there any way to recover at least my passwords?

Thanks in advance for help.

Asked by aleksey27282 3 months ago

Last reply by ThePillenwerfer 3 months ago

Sync is unreliable with both history and tabs

Does anyone know what causes Sync to fail in Firefox? I’m signed in on two devices with 6 to 9 tabs max open. My tabs don’t sync or send from one device to another proper… (read more)

Does anyone know what causes Sync to fail in Firefox? I’m signed in on two devices with 6 to 9 tabs max open. My tabs don’t sync or send from one device to another properly. My history also doesn’t work. I just visited a site 2 minutes ago and all I see in my history is sites I visited 12 hours ago. I’m at my wits’ end and ready to find another browser. Please help if possible.

Asked by AS 4 months ago

Last reply by Tomatoshadow2 3 months ago

sync not transferring all data

nevermind. fixed itself. maybe it just took it a lot longer than expected I have two firefox accounts. Got a new computer and trying to sync to the new one. I have… (read more)

nevermind. fixed itself. maybe it just took it a lot longer than expected


I have two firefox accounts. Got a new computer and trying to sync to the new one. I have tried to sync both of them. But only 34 of 300 passwords transferred and only 20ish bookmarks of 100s transferred.

I have tried looking into both accounts on both computers at the same time, run sync, but nothing more will transfer

Asked by Cesum Pec 3 months ago

Last reply by jonzn4SUSE 3 months ago

I can't understand how to do a copy install on a new machine?

Please help an old dummie? I have an existing FF install on a laptop. I would like to clone it (with bookmarks, settings tiles etc) onto a new PC. An article I read said … (read more)

Please help an old dummie? I have an existing FF install on a laptop. I would like to clone it (with bookmarks, settings tiles etc) onto a new PC. An article I read said open FF on the PC you want to sync. This is confusing! "Synchronising" is ambiguous, meaning 2-way. (but which way) "copy from" & "copy to" would be clear. I am worried I will synch(copy) from the new to the old....... effectively deleting/wiping out all my preferences in my original install. OR (preferably) Is there a way to just copy the whole installation from my original PC onto a USB stick & installing FF to the new PC from it? Many Thanks

Asked by wilts43 4 months ago

Last reply by cor-el 3 months ago

Firefox Sync did not restore my data

Hello Out of nowhere I started having problems watching Videos on Twitch. So, after some Flatpak repairs and reinstalls, I decided to sync my data with Firefox Sync and … (read more)

Hello

Out of nowhere I started having problems watching Videos on Twitch. So, after some Flatpak repairs and reinstalls, I decided to sync my data with Firefox Sync and remove it completely. For my surprise after reinstalling and logging in on Firefox Sync my only extensions and, what looks like part of my history were restored. Lost my session, custom tabs names etc.

Asked by msmafra 4 months ago

Last reply by jonzn4SUSE 3 months ago

Unable to stay logged in even with passing security steps

Hi Guys, I'm having trouble logging into Firefox on any of my devices even though i can pass all the password & security steps. When logged in, it asks me if want to … (read more)

Hi Guys, I'm having trouble logging into Firefox on any of my devices even though i can pass all the password & security steps. When logged in, it asks me if want to connect any other devices then immediately logs me out.

On my main laptop i have all my bookmarks & passwords working but am not logged in, but i want to replicate this on another laptop.

Any ideas?

Sam

Asked by samuellay08 4 months ago

Last reply by cor-el 4 months ago