I have never managed to get Firefox Sync to work on my devices, I don't know why. I don't get an error message saying it failed or why it failed. I run Firefox on desktop… (read more)
I have never managed to get Firefox Sync to work on my devices, I don't know why. I don't get an error message saying it failed or why it failed. I run Firefox on desktop (Linux) and Android, both always updated to the latest version.
My use case is simple, I just want my mobile Firefox to have all the bookmarks I have on desktop already.
On Android, when I go to my account settings it says "Las synced: never". Clicking the "Sync now" button does absolutely nothing.
On Desktop I go to Settings - Sync, press the Sync button. It appears to work, though no feedback is ever provided.
When I go to about:sync-log, on desktop, finally an error is shown. It seems to attempt to connect to https://sync-765-us-west-2.sync.services.mozilla.com/1.5/207352084/info/collections and fails. Manually going to the URL also fails on both desktop and mobile. Entire log below
1709188645048 Sync.LogManager DEBUG Flushing file log
1709188645050 FirefoxAccounts TRACE not checking freshness of profile as it remains recent
1709188645050 FirefoxAccounts TRACE not checking freshness of profile as it remains recent
1709188645052 Sync.LogManager DEBUG Log cleanup threshold time: 1708324645052
1709188645052 Sync.LogManager DEBUG Done deleting files.
1709188684156 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status
1709188684156 FirefoxAccounts DEBUG fxa_status received
1709188684156 FirefoxAccounts DEBUG service: sync
1709188684156 FirefoxAccounts DEBUG is private browsing: false
1709188684291 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:loaded
1709188684291 FirefoxAccounts WARN Unrecognized FxAccountsWebChannel command: fxaccounts:loaded
1709188690370 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:pair_preferences
1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent
1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent
1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent
1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent
1709188690496 FirefoxAccounts TRACE not checking freshness of profile as it remains recent
1709188767104 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile
1709188767104 FirefoxAccounts DEBUG getOAuthToken enter
1709188767104 FirefoxAccounts TRACE getCachedToken returning cached token
1709188767104 FirefoxAccounts DEBUG getOAuthToken returning a cached token
1709188767104 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile
1709188767361 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304
1709188768376 Sync.RemoteTabs INFO Generating tab list with filter
1709188768377 Sync.RemoteTabs INFO Final tab list has 0 clients with 0 tabs.
1709188991788 FirefoxAccounts ERROR Pairing channel error: Error: WebSocket unexpectedly closed(resource://gre/modules/FxAccountsPairingChannel.sys.mjs:3599:20) JS Stack trace: FxAccountsPairingChannel</_setupListeners/<@FxAccountsPairingChannel.sys.mjs:3599:20
1709189210399 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status
1709189210400 FirefoxAccounts DEBUG fxa_status received
1709189210400 FirefoxAccounts DEBUG service: 30b11ae57025e70b
1709189210400 FirefoxAccounts DEBUG is private browsing: false
1709189279244 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false
1709189285734 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false
1709189303334 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false
1709189310511 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false
1709189312578 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false
1709189527477 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile
1709189527477 FirefoxAccounts DEBUG getOAuthToken enter
1709189527477 FirefoxAccounts TRACE getCachedToken returning cached token
1709189527477 FirefoxAccounts DEBUG getOAuthToken returning a cached token
1709189527477 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile
1709189527975 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304
1709189534135 Sync.Service DEBUG User-Agent: Firefox/123.0 (Linux x86_64) FxSync/1.125.0.20240219145322.desktop
1709189534135 Sync.Service INFO Starting sync at 2024-02-29 06:52:14 in browser session 1LYtwG18bBEH
1709189534135 Sync.Service DEBUG In sync: should login.
1709189534135 Sync.Service INFO User logged in successfully - verifying login.
1709189534135 FirefoxAccounts TRACE not checking freshness of profile as it remains recent
1709189534135 Sync.SyncAuthManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys
1709189534135 Sync.Status DEBUG Status.login: error.login.reason.network => success.status_ok
1709189534135 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed
1709189534135 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok
1709189534136 FirefoxAccounts TRACE not checking freshness of profile as it remains recent
1709189538030 Sync.Resource WARN GET request to https://sync-765-us-west-2.sync.services.mozilla.com/1.5/207352084/info/collections failed: [Exception... "The connection was established, but no data was ever received" nsresult: "0x804b0014 (NS_ERROR_NET_RESET)" location: "<unknown>" data: no] No traceback available
1709189538030 Sync.Service DEBUG verifyLogin failed: [Exception... "The connection was established, but no data was ever received" nsresult: "0x804b0014 (NS_ERROR_NET_RESET)" location: "<unknown>" data: no] No traceback available
1709189538031 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.network
1709189538031 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed
1709189538031 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network
1709189538031 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed
1709189538031 Sync.ErrorHandler ERROR Sync encountered a login error
1709189538032 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
1709189538032 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule)
1709189538034 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.sys.mjs:1041:15) JS Stack trace: onNotify@service.sys.mjs:1041:15
1709189538034 Sync.Service DEBUG Not syncing: login returned false.
1709189538035 FirefoxAccounts TRACE not checking freshness of profile as it remains recent