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The laptop fans scream

Hi, I use Firefox all the time, love it. But I have noticed a problem. If I have say 7 tabs open, none of them doing anything, then go away from my laptop for say 20 min… (read more)

Hi, I use Firefox all the time, love it. But I have noticed a problem.

If I have say 7 tabs open, none of them doing anything, then go away from my laptop for say 20 minutes, when I come back the fans on the laptop are screaming. Even if it was minimise.

I have a fairly modern laptop Dell GSeries1522, 12th gen processor, 16gb ram, i7.

I have tested this issue using Edge and Chrome with exactly the same tabs open and the laptop is all quiet. I'm on the precipice of moving to Edge. Happy to provide more information. Task Manager now shows FF using 1223.0mb of memory, Edge 466.7mb. They are both in "efficiency mode".

Any help or advice would be great.

Peter Hall Brisbane, Australia.

Asked by pehall 2 weeks ago

  • Solved

Sponsored shortcuts can not be disabled

I've never had sponsored shortcuts and suddenly today I've got them. I've attempted the disable the "sponsored shortcuts" on my desktop however its greyed out. Starting… (read more)

I've never had sponsored shortcuts and suddenly today I've got them. I've attempted the disable the "sponsored shortcuts" on my desktop however its greyed out.

Starting state - Shortcuts selected, sponsored selected and grey Procedure: 1.) Deselect shortcuts, select shortcuts, sponsored becomes cyan 2.) Click sponsored, it becomes grey again 3.) Deselect shortcuts, select shortcuts, sponsored becomes cyan (again) 4.) Click sponsored, it appears deselected 5.) Hit refresh and it returns to starting state

I do not edit my GPO or registry, settings are not controlled by an organization, I am not confusing sponsored shortcuts with pinned search engines.

Asked by Redacted 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

Can't uncompress download of Firefox 135.0

Hello, We use the following code (in a Dockerfile) to download the latest Firefox for testing. curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?produc… (read more)

Hello, We use the following code (in a Dockerfile) to download the latest Firefox for testing.

curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?product=firefox-latest-ssl&os=linux64&lang=en-US" && tar -C /tmp -xjf /tmp/firefox.tar.bz2 firefox

Starting with 135.0 the tar command fails with:

bzip2: (stdin) is not a bzip2 file.
tar: Child returned status 2
tar: Error is not recoverable: exiting now 

134.0.2 works: curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?product=firefox-134.0.2....

A couple questions: - What has changed? Is there some other way we need to download and uncompress? - Is there any documentation of the supported query params for https://download.mozilla.org

Thanks, Paul

Asked by pwbennet 1 month ago

Last reply by NoahSUMO 1 month ago

Heavy RAM usage

I use Firefox 134.0.2 (aarch64) as my primary web browser. I only have it open 15 minutes and I am receiving alerts that my RAM memory is being consumed by it. I am usi… (read more)

I use Firefox 134.0.2 (aarch64) as my primary web browser. I only have it open 15 minutes and I am receiving alerts that my RAM memory is being consumed by it. I am using a Mac Mini Pro M2 chip with 32GB of RAM . I have just opened Firefox to discover it is taking 10GB of that RAM. It is the most voracious user. If I have it open longer it gets up to 16GB of memory. I often have 5 or 6 tabs open when I am working. My other browser is Chrome that barely makes it to 1GB

Asked by ehaysom 1 month ago

  • Solved

Firefox adding a slash to URLs (2nd attempt at support)

I'm trying to use a script which requires a question mark after the "dot com." I.e., if the url should be http://www.URL.com?custom_URL, it changes it to http://www.URL.c… (read more)

I'm trying to use a script which requires a question mark after the "dot com." I.e., if the url should be http://www.URL.com?custom_URL, it changes it to http://www.URL.com/?custom_URL. How to I keep it from changing the URL - and what is the point of jamming that slash in there in the first place?

This is my second attempt at getting an answer. Can't anyone help me with this?

Asked by Wisco 2 months ago

Answered by Wisco 2 months ago