Showing questions tagged: Show all questions

Websites will not load

Over the last 6 months, and increasing number of websites don't open on Firefox. I've noticed it most consistently on any of the wikipedia/wikimedia pages, but it's not … (read more)

Over the last 6 months, and increasing number of websites don't open on Firefox. I've noticed it most consistently on any of the wikipedia/wikimedia pages, but it's not just those. When I type in an address and press return, or click on a link, the browser just acts as if nothing has happened. There does not show me the loading symbole. If I ask it to open a new tab with the site, the address appears on the tab, but the page itself is just black. Other browsers have no problem loading the same sites. I am on a mac, and using a VPN. Restarting the browser doesn't help, though restarting the computer sometimes does.

Thank you,

Asked by daniel.einstein 3 months ago

Last reply by nick+mozilla 1 week ago

After the latest update (Version 138.0), Picture in Picture video becomes laggy when I have a game open.

For a while I've been able to put a youtube video in PiP mode while I do something in a videogame without any issues, but after yesterday's update every time I focus on t… (read more)

For a while I've been able to put a youtube video in PiP mode while I do something in a videogame without any issues, but after yesterday's update every time I focus on the game the video becomes extremely laggy for no reason. I've turned off hardware acceleration (it was turned on before) and also tried it out in troubleshoot mode, but the result ended up the same. Has this happened to other people? Or a similar issue? Feels like more than a coincidence that this started happening after yesterday's update.

Asked by kamlucario 2 weeks ago

Issue with Picture-in-Picture Functionality in Firefox on Ubuntu

I am experiencing an issue with the Picture-in-Picture (PiP) functionality in Firefox on Ubuntu. Unlike on Windows, where the PiP window automatically appears when switch… (read more)

I am experiencing an issue with the Picture-in-Picture (PiP) functionality in Firefox on Ubuntu. Unlike on Windows, where the PiP window automatically appears when switching tabs or pages, this does not happen on my system.

When I manually activate the PiP feature by clicking the button, the window does appear; however, it is placed behind the browser window and remains at the lowest level among other open windows. This causes it to be obscured by other applications and requires me to manually bring it to the front and adjust its position every time.

Is there a way to automate this process or resolve the issue so that the PiP window behaves as expected (i.e., stays on top of other windows and works seamlessly)? Please let me know if there are any settings, extensions, or workarounds that could address this problem.

Thank you in advance for your assistance!

Asked by Henry Mayer 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Picture in picture no longer working for Youtube

Previously, picture in picture worked as intended, with hitting the home button playing my videos no problem. Now, at least on YouTube, it displays the box where the vide… (read more)

Previously, picture in picture worked as intended, with hitting the home button playing my videos no problem. Now, at least on YouTube, it displays the box where the video should be playing but instead of playing, it just shows the top of the web page. The video does not play, it remains paused no matter what you do. It doesn't seem to affect every website, as I tested it with the iMDB video player and that worked without a hitch. It makes YouTube unusable in picture in picture. This started a few days ago, and no matter what I try, I have been unable to resolve it. I've included an image of what the issue looks like over a game, but it looks like that no matter which app you're in.

Asked by ecshock 3 weeks ago

Last reply by TyDraniu 3 weeks ago

Pop Out Video Keeps Happening On Its Own When I Switch Tabs

I just started having an issue with my browser where every time I tab out of a tab playing media, the pop-out video appears on its own. It's quite annoying. How do I stop… (read more)

I just started having an issue with my browser where every time I tab out of a tab playing media, the pop-out video appears on its own. It's quite annoying. How do I stop this from automatically happening?

Asked by mortalpoet 4 weeks ago

Last reply by markwarner22 3 weeks ago

Media keys (Play/Pause) work only 33% of the time in Firefox – HyperX keyboard, Windows

Hello! I've been facing a problem in Firefox that has been going on for about 5 years: the multimedia keys on my HyperX alloy Core (membrane) keyboard only work ~33% of… (read more)

Hello!

I've been facing a problem in Firefox that has been going on for about 5 years: the multimedia keys on my HyperX alloy Core (membrane) keyboard only work ~33% of the time.

Problem details: - In other browsers (Chrome, Edge) and programs (VLC, Spotify) the keys work perfectly. - The problem occurs specifically in Firefox, regardless of the OS or driver version (I reinstalled Windows, browser, updated drivers). - I've tried the following solutions (without results): - Updating Firefox to the latest version. - Disabling all extensions. - Resetting the browser settings. - Updating HyperX software/drivers.

Additional information: - OS: Windows 11 latest update

- Firefox: Latest version instaled

Asked by nazar79997 1 month ago

my tiktok isn't working

TikTok might not be working due to a few common reasons like a poor internet connection, server problems on TikTok’s side, an outdated app version, or too much cached dat… (read more)

TikTok might not be working due to a few common reasons like a poor internet connection, server problems on TikTok’s side, an outdated app version, or too much cached data. Sometimes, the app might crash or fail to load videos properly. Restarting the app, clearing cache, or updating it usually helps fix the problem. bold text

Asked by unknown sir 1 month ago

Youtube Picture In Picture mode resets video location when scrolling down and logged into specific account

Can't use YT picture in picture mode on Firefox when logged into my YT account. When I enable picture in picture on a video and scroll down to the comments, picture in pi… (read more)

Can't use YT picture in picture mode on Firefox when logged into my YT account. When I enable picture in picture on a video and scroll down to the comments, picture in picture mode turns off as soon as I scroll past the bottom of the video.

Happens only when I'm logged into my YT account on Firefox. Logout, it works. Logged in on Edge, it works. Logged into my second YT account on Firefox, it works. Only doesn't work for this one account.

Attached images if that helps. Last image shows exactly when picture in picture mode turns off when I'm scrolling

Asked by Kristella 1 month ago

Last reply by Kristella 1 month ago

PiP auto stops video and exits it

Since the last update (as of the 8th of April 2025) on the android version of the app, the browser seems unable to play videos in the picture in picture feature. The scre… (read more)

Since the last update (as of the 8th of April 2025) on the android version of the app, the browser seems unable to play videos in the picture in picture feature. The screen will get minimized, yes, but wherein before the minimization was the video still playing in small, now it is like a chopped version of the webpage. Posted a screen recording vid on tumblr to exemplify because screenshots alone don't do it justice. PiP Issue demonstrated

Technical Info:

  • My phone is a Samsung A53 5g
  • One UI version 6.1
  • Android version 14
  • Google Play System Update 1 February 2025
  • Android Security Patch Level 1 March 2025

Asked by Brytte Myst 1 month ago

On top videos not working

Dear all, Since the last update the on top YouTube videos are not playing anymore. When open YouTube video full screen with browser, then clicking on home button. It ope… (read more)

Dear all,

Since the last update the on top YouTube videos are not playing anymore. When open YouTube video full screen with browser, then clicking on home button. It opens on top video. But this video is not playing. Could you please fix it? Regards

Asked by Constantin M 1 month ago

Last reply by TyDraniu 1 month ago

Picture-in-picture hotkey not working in Linux?

It says on https://support.mozilla.org/en-US/kb/about-picture-picture-firefox#w_keyboard-shortcuts that the hotkey to toggle `PiP is CTRL Shift ]`. When I play a video it… (read more)

It says on https://support.mozilla.org/en-US/kb/about-picture-picture-firefox#w_keyboard-shortcuts that the hotkey to toggle `PiP is CTRL Shift ]`. When I play a video it shows the PiP button, but the hotkey doesn't work. The other PiP keys like seeking and volume work. I'm on Fedora 41 with KDE 6.3.3 & Wayland.

Asked by TheWonderAlmighty 1 month ago

Last reply by jonzn4SUSE 1 month ago

picture in picture mode isnt working

Its only happening with youtube. it zooms into the wrong section of the screen and not the video Ive tried restarting my phone, making a new tab, reloading the tab, exit… (read more)

Its only happening with youtube. it zooms into the wrong section of the screen and not the video

Ive tried restarting my phone, making a new tab, reloading the tab, exitting firefox and then going back in and turning off extentions but nothing works.

This just started today

Asked by Veronika Nesich 1 month ago

Last reply by TyDraniu 1 month ago

Youtube pauses on android split screen

This is a recent problem. I normally watch YouTube while I play games on my phone by splitting the screen. Recently YouTube has been unable to play videos on the smallest… (read more)

This is a recent problem. I normally watch YouTube while I play games on my phone by splitting the screen. Recently YouTube has been unable to play videos on the smallest window size. This was possible a week ago. I have attached an image of the size at which this occurs. This is a problem large enough that I will no longer be using the browser if it continues. Half and half screen size still works, however it doesn't work for my purpose.

Regards Benjamin

Asked by Benjamin Madsen 1 month ago

Last reply by Paul 1 month ago