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New Spectrum password-Cannot connect to server.

We had to change our Spectrum password. Even after updating the password in Thunderbird, it still says that it cannot connect to the server. How do we reset things witho… (read more)

We had to change our Spectrum password. Even after updating the password in Thunderbird, it still says that it cannot connect to the server. How do we reset things without loosing all of the folders in Thunderbird email?

Asked by mrussell1005 3 days ago

Last reply by frisée 2 days ago

Password reset

Cox is my internet provider and did at one time handle my e-mail. They quit the e-mail and forced us to Yahoo. I wanted to continue with my Thunderbird and was able to ge… (read more)

Cox is my internet provider and did at one time handle my e-mail. They quit the e-mail and forced us to Yahoo. I wanted to continue with my Thunderbird and was able to get most of it working. I can download my e-mail but I can't send. I keeps asking me for a password to my smtp server. I've tried all my passwords without success and there's nowhere in the application that gives me the option to reset it. Hope you can help MG Taylor

Asked by mgtaylor1 3 days ago

Last reply by frisée 2 days ago

  • Solved

Google sign in for Thunderbird

Hello I keep getting the attached message to sign into Thunderbird with my Google account as per the attached image. It is only recently that the message keeps appearing… (read more)

Hello I keep getting the attached message to sign into Thunderbird with my Google account as per the attached image. It is only recently that the message keeps appearing which is very annoying. I have tried various settings but nothing seems to work. What can I do to get rid of this message? Thanks

Asked by Lolly 4 days ago

Answered by Yu5tiqX9og 3 days ago

Passwords

Hi TB community. Recently the company my website sat on, got sold. Since then I am receiving emails, but cannot send them. I think my passwords in Thunderbird and the SMT… (read more)

Hi TB community. Recently the company my website sat on, got sold. Since then I am receiving emails, but cannot send them. I think my passwords in Thunderbird and the SMTP no longer match and this is the problem (see attached message). But I'm no techy, so I can't be sure I'm right. Any advice you can offer will be great!!!

Asked by Engage with Success 3 days ago

Last reply by frisée 3 days ago

Access

2025 01 21 Dear Sir, I have raised my concerns a few times, but I am still having difficulties in accessing my email account since it was transferred from Heart Interne… (read more)

2025 01 21

Dear Sir,

I have raised my concerns a few times, but I am still having difficulties in accessing my email account since it was transferred from Heart Internet. I would add that I was instructed to make the change, which created the problems with my email account.

Some basic details:-

email address: malcolnm@malcolmgmiller.biz name: Malcolm G. Miller

I was issued with information sheets headed, "CloudTech24 Email Setup on Laptop with Thunderbird" and "CloudTech24 Email Setup on iOS".

Regarding the Laptop document the systems worked for a while and has failed again. I have never managed to get the iOS system to work.

This means that I have lost all email communication on my Apple iPhone since the change and only occasionally experienced service on my laptop. Currently I have no access to my email.

Until I am up and running you can email me on an old email address, being

malcolm_g_miller@hotmail.com

I am desperate to have my email service restored on both my laptop and my cellphone.

Yours faithfully,

Malcolm G. Miller malcolm@malcolmgmiller.biz (malcolm_g_miller@hotmail.com)

Asked by Malcolm G. Miller 4 days ago

Last reply by frisée 4 days ago

rejected password login

what is going on? unable to log into firefox on android mobile ? I have my password saved in bitwarden Hasn't been changed since 2018 not compromised, randomized &am… (read more)

what is going on? unable to log into firefox on android mobile ? I have my password saved in bitwarden Hasn't been changed since 2018 not compromised, randomized & generated by bitwarden Mozilla is now trying to tell me it's incorrect when copy pasta into password line same password used to log into this account on this computer what gives?

Asked by Jason O 6 days ago

Last reply by markwarner22 6 days ago

I'm locked out of my Coinbase account, because Mozilla is requiring me to use a USB device with Passkey, have no idea what that is, or why it's locking me out of my own Coinbase account.

Somehow, my sign-in on Coinbase is now asking for me to insert a USB device into my computer as a passkey, and that is there because of Mozilla Firefox. I tried a couple … (read more)

Somehow, my sign-in on Coinbase is now asking for me to insert a USB device into my computer as a passkey, and that is there because of Mozilla Firefox. I tried a couple weeks ago to sign in, after my phone was broken, and in the process this new way of requiring me to have some USB device came about, now I cannot log into my Coinbase account, cannot buy or sell, do anything because Mozilla is requiring me to use a non-existent USB drive with a digital passkey. I cannot call and talk to Coinbase, and I have no idea how to reach Mozilla to cancel this either.

Asked by Doug 6 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

cannot sign into accounts on websites

Support I am having problems accessing my accounts on certain web sites, I can access them with other browsers, just not Mozilla Firefox. The two main sites are: https://… (read more)

Support I am having problems accessing my accounts on certain web sites, I can access them with other browsers, just not Mozilla Firefox. The two main sites are: https://www.bigfishgames.com https://www.spectrum.net How do I solve this problem? Firefox has been my default Browser for two decades now, but if this problem continues it will not remain as the default. Michael

Asked by DevilDog 6 days ago

Last reply by markwarner22 6 days ago

PDF Black background

Hello, when I download PDFs and open them in the Firefox browser, only the text blocks or image blocks have a white background. The rest of the page then has a dark backg… (read more)

Hello, when I download PDFs and open them in the Firefox browser, only the text blocks or image blocks have a white background. The rest of the page then has a dark background. I have already checked things like dark mode etc. Do you have any suggestions for a solution?

Asked by emir.degismis 4 days ago

Usernames not available on pre-login forms

Recently many sites have (for reasons I cannot fathom) introduced a pre-login form: ie a form that requires a username to be entered before an password text box is provid… (read more)

Recently many sites have (for reasons I cannot fathom) introduced a pre-login form: ie a form that requires a username to be entered before an password text box is provided. This seems to be a trend and it is incredibly annoying.

The issue I have is that FF does not recognise the page/form as a login page and therefore does not provide a list of usernames for the domain in question.

Any advice or help would be very much appreciated.

Asked by Craig Whittaker 2 months ago

Last reply by Sara 5 days ago

Password does not work

I can sign into my startmail account on the startmail web site with no problem. However, I cannot access the startmail account via the Thunderbird client using the same p… (read more)

I can sign into my startmail account on the startmail web site with no problem. However, I cannot access the startmail account via the Thunderbird client using the same password. I get a message saying "Login to server imap.startmail.com with username rhman44@startmail.com failed." Does anyone in the community have any suggestions? Thanks

Asked by rhman44 5 days ago

Last reply by DavidGG 5 days ago

Saved Password-Manager Thunderbird

My Thunderbird often loses the saved passwords. Probably when the connection is not working properly. Then I always have to type in the many passwords again. How can I s… (read more)

My Thunderbird often loses the saved passwords. Probably when the connection is not working properly. Then I always have to type in the many passwords again. How can I save the file with the passwords so that I can restore them with a bat job when calling TB?

Asked by support259 6 days ago

Last reply by support259 5 days ago

Password problem

I have a number of email accounts with Thunderbird. All gmail ones are working fine but I am unable to access an outlook.com account on my PC as it keeps coming up as wro… (read more)

I have a number of email accounts with Thunderbird. All gmail ones are working fine but I am unable to access an outlook.com account on my PC as it keeps coming up as wrong password although I never changed it. The account works on my phone and ipad but not on the PC. How do I change the password on the PC?

Asked by Mike Gibb 5 days ago

Last reply by christ1 5 days ago

Cannot login to Thunderbird email using my comcast login ID.

I can't login to Thunderbird using my comcast.net login info. After several system restarts still having this problem. I'm using same login info I've used for years. Usi… (read more)

I can't login to Thunderbird using my comcast.net login info. After several system restarts still having this problem. I'm using same login info I've used for years. Using Win 11, which is current with updates.

Asked by Glen “Glen Livet” Nubacker 5 days ago

Last reply by Toad-Hall 5 days ago

  • Solved

Debuger breakpoints dont work on V133

So i am using ReseourceOverride AddOn to debug a js library on standard install of firefox. This works by using the site as normal but resource override has instruction t… (read more)

So i am using ReseourceOverride AddOn to debug a js library on standard install of firefox. This works by using the site as normal but resource override has instruction to replace request for the library on server with one requesting it from localhost. This used to work without problems. However today i noticed that breakpoints aren't getting hit. I have downgraded to version 132.0.2 and breakpoints work once again. I think this has something to do with debug sources, since the load process adds 2 sources, webpack containing uncompiled code and where i set break points, and webpack-internal which i think is built js library before getting minified. Links to exceptions in console also dont work instead of linking to webpack seemlesly, the adress says webpack-internal and link open a new window and complains that the adress is nonsense (see attached images)

Thatnks for the help

Asked by marek.urban 2 weeks ago

Answered by marek.urban 5 days ago

Passwort vegessen

ich bekomme keine Mails mehr. Habe versehentlich wohl mein Passwort zurückgesetzt. es erschein bei Abruf von Mails der Hinweis "Passwort eingeben". Leider finde ich es ni… (read more)

ich bekomme keine Mails mehr. Habe versehentlich wohl mein Passwort zurückgesetzt. es erschein bei Abruf von Mails der Hinweis "Passwort eingeben". Leider finde ich es nicht mehr. Was kann ich tun um wieder Mails zu empfangen ?

Asked by sraedke 6 days ago

Last reply by frisée 6 days ago

Logowanie na serwerze poczta.interia.pl za pomocą nazwy użytkownika "........" się nie powiodło.

Witam, Od pewnego czasu mam problem z zalogowaniem się do poczta.intera.pl. Pojawia się komunikat " Logowanie na serwerze poczta.interia.pl za pomocą nazwy użytkownika s… (read more)

Witam, Od pewnego czasu mam problem z zalogowaniem się do poczta.intera.pl. Pojawia się komunikat " Logowanie na serwerze poczta.interia.pl za pomocą nazwy użytkownika się nie powiodło." Po zmianie hasła RAZ udało się zalogować, a teraz znów nie. Logując się bezpośrednio na pocztę Interii wszystko działa. Wyczyszczenie haseł w managerze haseł nie pomogło. Proszę o pomoc.

Asked by Tomasz F. 1 week ago

Last reply by frisée 6 days ago