Showing questions tagged:

container icon in address bar missing, FF version 151

Hi, after updating to FF ver. 151 (Linux Mint 22.3) the container icon on my address-bar disappeared. I can still use containers by right clicking in the bookmarks drop d… (read more)

Hi, after updating to FF ver. 151 (Linux Mint 22.3) the container icon on my address-bar disappeared. I can still use containers by right clicking in the bookmarks drop down menu.

Open

When I try to re-order folders in the folder pane it only works sometimes

So I have a list of folders some of which are the default folders some are custom created. When I try to re-order these it is very hit or miss: I select a folder, drag it… (read more)

So I have a list of folders some of which are the default folders some are custom created.

When I try to re-order these it is very hit or miss: I select a folder, drag it to where I want it to go, wait for the blue placement line to appear and it may or may not re-locate. Or I simply can't move the folder I want to move and so I move folders around it in order to achieve the layout I want.

It is as if success depends on whether Thunderbird is in the mood for a particular move to happen and I find it really frustrating. It should or shouldn't work, it shouldn't be that it works sometimes.

What is going on with this?

Open

I cannot remember my email password.

In setting up a new PC (laptop), I must make my password known to the software. But I cannot remember my password. On my existing, older, laptop, I saved my email passwor… (read more)

In setting up a new PC (laptop), I must make my password known to the software. But I cannot remember my password. On my existing, older, laptop, I saved my email password long ago i.e. I do not have to enter my password, on the older laptop in order to get email. I no longer remember my own password. How do I find my password on my existing, older, laptop ? Thank You. <[edited from public forum] @attglobal.net>

Solved 2

Home Page Format Change

What happened to the home page? It now has a different format after a recent update. There is too much white space and the placement of the desired icons has shifted do… (read more)

What happened to the home page? It now has a different format after a recent update. There is too much white space and the placement of the desired icons has shifted down on the page.

Anyone have any experience with this annoying issue?

Thanks.

Open 2

How to assign more disk space Linux

Sites are now crashing because Firefox has "run out of disk space" My most full drive is only 72% full and there are multiple other drives I could switch to with terabyte… (read more)

Sites are now crashing because Firefox has "run out of disk space"

My most full drive is only 72% full and there are multiple other drives I could switch to with terabytes of spare storage. I also have plenty of indexes free, these are only 2% used.

But how? The solution page only offers advice for clearing cookies and data. I don't want to do that.

I have tried increasing dom.storage.default_cache and dom.storage.(I can't remember the exact syntax, but it was the site specific default cache), and I then tried killing and restarting chrome, but the issue persists and it means I can't run WhatsApp in my browser anymore, currently the only Linux WhatsApp solution.

It also affects multiple sites which struggle to load the css correctly, or crash altogether (the firefox help page and deepl.com)

Open

Threading

Threading - why does it keep coming back? I have just realised it's back again on my Thunderbird and I never knowingly turned it back on. Why does Mozilla keep trying to … (read more)

Threading - why does it keep coming back? I have just realised it's back again on my Thunderbird and I never knowingly turned it back on.

Why does Mozilla keep trying to force it on users?

This has been an annoyance for users for several years now and the message has still not got through it would seem.

For an open and user-facing organisation, this is strange behaviour that I just do not comprehend. Include it if you want, but make it optional and easily so.

I know this is only the community forum, not Mozilla, but one would think that a wise organisation would keep an eye on what their customers were saying & feeling.

Open 3

tags summary has disappeared

Tags summary display has disappeared. I can search for tags, but the convenient "tags folder" is gone. Please help. Tried in safe mode with add-ons and toolbars/controls… (read more)

Tags summary display has disappeared.

I can search for tags, but the convenient "tags folder" is gone. Please help.

Tried in safe mode with add-ons and toolbars/controls disabled. Error console is empty when assigning or removing tags.

Open 6

Can't get rid of an advertisement

Hi, I've got Firefox with 4 adblockers: AdBlocker Ultimate, AdLock, Element Blocker and uBlock Origin. Still, https://www.youtube.com/c/franceinfo/live (news channel) s… (read more)

Hi,

I've got Firefox with 4 adblockers: AdBlocker Ultimate, AdLock, Element Blocker and uBlock Origin. Still, https://www.youtube.com/c/franceinfo/live (news channel) sneaks ads before and after the weather forecasts. "C'était la météo avec Florette" (you watched the weather forecast with Florette salad sauce - of course I didn't!).

I can't find how to get rid of it. Please advise.

Open 1

I am unable to request refund for vpn

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do… (read more)

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do not work. I have been unable to make a request.

Open 3

Thunderbird changes time stamp of previously saved attachments

Last week I saved the attachments of an email to a new folder in Documents. Today I received a new email with attachments. I saved these attachments to the same folder. T… (read more)

Last week I saved the attachments of an email to a new folder in Documents. Today I received a new email with attachments. I saved these attachments to the same folder. To my surprise the old files (from last week) got a new timestamp. The date is today and the time is a couple of minutes after midnight. Any idea how this is possible? PS. I'm using Thunderbird on an Ubuntu machine.

Open 2

EWS NTLM often whines that password is not correct

I've successfully connected to a hosted Exchange server through EWS and NTLM authentication (kudos BTW). But there is a problem - often during operations against EWS I'm … (read more)

I've successfully connected to a hosted Exchange server through EWS and NTLM authentication (kudos BTW). But there is a problem - often during operations against EWS I'm presented with "Login to account XXX failed" "Login to server YYY with account XXX failed". I can ignore it (cancel) and it will work for seconds or minutes but eventually reappear. Sometimes it's very frequent, sometimes is here and there. TL;DR; connection works, I can read directories and e-mails.

From looking at development tools I see these scenarios: 1. POST requests return 200 always (no messsage of course) 2. Eventually a POST would return 401. Then Thunderbird issues a GET, it returns 401 as well but response includes header WWW-Authenticate: NTLM XXXXXX. Then another GET is issued containing header "Authorization" with the value from previous response. This time it gets 200 and continues without POST requests without a dialog. 3. Sometimes there are more POST requests with 401 (I assume in parallel) before a GET is issued and then I see a dialog. Sometimes it recovers (regardless of whether I cancel or retry), sometimes gets stuck with 401 with dialog reappearing each time it tries something. This case it's similar in sense that thunderbird issues GET with 401 and WWW-Authenticate header, issues another GET with Authenticate header but still gets 401.

If I had to guess I'd say the problem happens when POST requests are issued in parallel, not sequentially. OTOH it might be a problem at the server, but it isn't very likely.

Open

The GPU is not working properly...intel core i7 1185g7

The GPU isn't working properly... I've attached screenshots of the browser I have installed. If needed, I can take any logs, etc. It's very frustrating - I have a fairly … (read more)

The GPU isn't working properly... I've attached screenshots of the browser I have installed. If needed, I can take any logs, etc. It's very frustrating - I have a fairly old processor and its GPU isn't working properly! If needed, I can create a thread on the forum and attach any information about my system. Sorry if I'm in the wrong place! Best regards, and thank you for the best browser in the world!

Open 1

Calendar does not create event when Accepting Invitation from subscribed calendar (on linux)

Hi there, I'm having an issue where I receive invitations by the owner of a calendar i subscribed to. I have to subscribe to the calendar to be able to schedule events wi… (read more)

Hi there,

I'm having an issue where I receive invitations by the owner of a calendar i subscribed to. I have to subscribe to the calendar to be able to schedule events with them.

When I receive the invite, it keeps saying "already processed" which is not the case. I dont have that event in my calendar and it has not been accepted.

I have checked that the subscribed calendar is not linked to my account (calendar settings, email account: empty) and the actual calendar is linked to my email account (calendar settings, my email account).

what should happen logically is the "subscribed" calendar should not be counted as my calendar, events should not be counted as already processed and invites should be clickable and then be transfered to the calendar linked to the receiving email address.

Mind you, thunderbird on mobile works like it should. Its only the linux client that has this issue.

Thanks in advance for any help.

Open 1

Is there a fix to stop Firefox from losing pinned tabs when it's not shut down properly?

So, I've just went on a quest to find a solution to my pinned tabs disappearing every few days, and it seems like this can happen if I don't shut down Firefox properly. I… (read more)

So, I've just went on a quest to find a solution to my pinned tabs disappearing every few days, and it seems like this can happen if I don't shut down Firefox properly. Is there a way to stop this from happening?

That's my question. The rest of this is curiosity about the issue since it's seemed to have persist for a few years:

Is this intended behavior? No other browser I use does this and judging from the hits I got here, and elsewhere, it seems undesired. Is there some security or privacy reason it's like this?

I know I can repin the tab, or take some session recovery steps, and a few other things... but IMO, those are workarounds, not solutions. Barring some technical or mission limitation, a true solution should prevent this from happening at all.

Open

High CPU Usage on Linux

I am running Thunderbird 140.9.1esr on openSUSE Tumbleweed. For a long time now, Thunderbird often runs at high CPU (80-100% of one core), for several minutes at a time (… (read more)

I am running Thunderbird 140.9.1esr on openSUSE Tumbleweed.

For a long time now, Thunderbird often runs at high CPU (80-100% of one core), for several minutes at a time (5-10 minutes). This seems to happen many times every day, with no apparent cause from my end. (I just got back from Lunch, and the fan on my laptop was going crazy because of the high CPU.)

What can we do to identify and fix this issue?

Open 2 1 27

Was there any Webkit based Firefox or is it UA spoofing?

Hi all the people, I was just surprised to see this in an Apache HTTP log: "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Firefox/58.0.… (read more)

Hi all the people,

I was just surprised to see this in an Apache HTTP log: "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Firefox/58.0.1"

This bugs me. My first guess would be that a Webkit based Firefox could not be qualified as really Firefox. Although that, I could imagine a Firefox for iOS or MacOS based on Webkit, may be, but it says it is on Windows, which makes less sense.

I suspect this is a user agent string spoofing, but I just need to be sure (I try to get ride of far too invasive bots, while I’m afraid to disrupt browsing from legitimate web users).

With thanks and my apologizes for such a question which may looks obvious or strange to people who know for sure.

Solved 6

Error when following instructions "Install firefox on ChromeOS"

Resolved Update: apparently cat cannot write to /etc. Resolved by using: sudo tee /etc/apt/sources.list.d/mozilla.sources <<eof types: deb uris: https: packages.moz… (read more)

Resolved Update: apparently cat cannot write to /etc. Resolved by using:

sudo tee /etc/apt/sources.list.d/mozilla.sources <<eof types: deb uris: https: packages.mozilla.org apt suites: mozilla components: main signed-by: etc keyrings packages.mozilla.org.asc eof p></eof>

The instructions need updating!

_________________original problem (in case some one else needs the information)

I am following the instructions in section "Install Firefox from Mozilla Repository (Recommended)" at https://support.mozilla.org/en-US/kb/run-firefox-chromeos At step 4 I am receiving a permission denied error: "-bash: /etc/apt/sources.list.d/mozilla.sources: Permission denied" I am not sure how to resolve or continue.

Last command and output:

username@penguin:~ cat <<EOF > /etc/apt/sources.list.d/mozilla.sources Types: deb URIs: https://packages.mozilla.org/apt Suites: mozilla Components: main Signed-By: /etc/apt/keyrings/packages.mozilla.org.asc EOF -bash: /etc/apt/sources.list.d/mozilla.sources: Permission denied

Open 1