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too many windows open!

Hello, I think I must be getting confused because when I clock on a link, my Pixel automatically opens in Chrome, which is not my default browser (Firefox is). How do I… (read more)

Hello, I think I must be getting confused because when I clock on a link, my Pixel automatically opens in Chrome, which is not my default browser (Firefox is). How do I tell my phone to open links etc. in Firefox instead of defaulting to Chrome, even though I already have Firefox set as my default browser?

Thanks! Nancy Yuen

Asked by nancy16 3 weeks ago

Last reply by Kiki 2 weeks ago

stopped opening links in the apps

Even though I've never changed my settings aside from the first time I changed them to my preferred settings, for whatever reason, Firefox no longer opens links I tap on … (read more)

Even though I've never changed my settings aside from the first time I changed them to my preferred settings, for whatever reason, Firefox no longer opens links I tap on in external apps. I changed the settings to do it that way the very first time and it worked fine up until a little while ago. Now, the only way it opens a link in the external app when I tap on it, is if I tap and hold, and then choose that option in the pop-up menu. As I said, in the settings it IS set to open links in external apps, but it doesn't do it anymore.

Asked by Toria 1 month ago

Last reply by Kiki 3 weeks ago

Inconsistent navigation on ipadOS Firefox app

When clicking hyperlinks on various pages, firefox (ipadOS) sometimes opens the hyperlinks in a new tab. As far as I know, it seems to happen randomly and its super annoy… (read more)

When clicking hyperlinks on various pages, firefox (ipadOS) sometimes opens the hyperlinks in a new tab. As far as I know, it seems to happen randomly and its super annoying.

Asked by jingan0904 1 month ago

Last reply by Kiki 3 weeks ago

Shortcuts no longer navigate to URL

I'm a fairly heavy shortcuts user, and recently within the last couple weeks, they've stopped navigating to the intended page. When you click them the shortcuts and the i… (read more)

I'm a fairly heavy shortcuts user, and recently within the last couple weeks, they've stopped navigating to the intended page. When you click them the shortcuts and the iOS keyboard close, but the browser does not navigate. How can I fix this?

Asked by blissdev 1 month ago

Last reply by Kiki 3 weeks ago

In Firefox for Android, opening links in a new tab sometimes fails

Sometimes, when opening a link in a new tab, the page does not load and only a blank white screen is displayed. To make the page actually load, I have to manually tap the… (read more)

Sometimes, when opening a link in a new tab, the page does not load and only a blank white screen is displayed. To make the page actually load, I have to manually tap the address bar and press the "Go" button on the virtual keyboard.

In other cases, when the link is supposed to be opened in an external app (for example, a social media app or a banking app), the hang occurs without even showing a new blank tab. In this case, there is no address bar available, so it becomes impossible to fix the issue manually.

Asked by pragmaticlogical 1 month ago

Last reply by daebak 1 month ago

Tabs reload upon clicking a link

I'm having this annoying issue where I search up something and click on a result, the tab reloads and then i gotta click the result again to open it... I've had it happen… (read more)

I'm having this annoying issue where I search up something and click on a result, the tab reloads and then i gotta click the result again to open it... I've had it happen on two devices (Samsung Galaxy note 10+ and Samsung Galaxy S25) with no apparent fix.

Example, I search up Nintendo and the website shows up, I click on it but it doesn't open the website, it will reload the tab so then I gotta click on it once again.

Asked by Neu 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Read more does not open article in place - it opens a new blank tab

I prefer Firefox to Microsoft Edge - but when I click Read more to continue reading an article in the same page I am on - it opens a new blank tab. then I have to go back… (read more)

I prefer Firefox to Microsoft Edge - but when I click Read more to continue reading an article in the same page I am on - it opens a new blank tab. then I have to go back to where I wanted to read more - and it is there. But why is it opening a blank page first? i tried changing settings but there is no "Open link in target" - there is just an option to open a new window or tab - when all I want to do is see the rest of the article. it works fine in MS Edge - but as i said, I prefer FireFox. is there a way to fix this?

Asked by DenverD 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox Focus iOS- won’t open x.com natively (kicks me to Safari)

When I enter “x.com” in the url, it asks if I want to open the site in Safari. I don’t. I want the protection of Firefox Focus for browsing that site. Why won’t Firefox … (read more)

When I enter “x.com” in the url, it asks if I want to open the site in Safari. I don’t. I want the protection of Firefox Focus for browsing that site. Why won’t Firefox Focus let me browse x.com? THANK YOU!!

Asked by fat stanley 3 months ago

Last reply by Paul 2 months ago