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Thunderbird keeps freezing and uppdate not working

bold text Thunderbird not working correctly i try to get the latest update and it says failed and or just keeps spinning. or i get Thunderbird is running every time… (read more)

bold text Thunderbird not working correctly i try to get the latest update and it says failed and or just keeps spinning. or i get Thunderbird is running every time i click on the icon what wrong with it. or it keeps saying Thunderbird is running and it is not is it me or is it Thunderbird i do not understand it was running ok before the new Windows update. please help

Asked by Mary 1 week ago

Last reply by frisée 1 week ago

After update to Version 128.6.1esr Lightning calendar will not display

My Thunderbird updated to Version 128.6.1esr. Now my Lightning calendar will not display. Toolbar View Calendar is grayed out. Lightning does not display in the list of a… (read more)

My Thunderbird updated to Version 128.6.1esr. Now my Lightning calendar will not display. Toolbar View Calendar is grayed out. Lightning does not display in the list of add ons or extensions.

Attempting this does not result in a context menu value of Reset:

This may happen if the update of the add-on is stuck. Don't worry about your calendar data, it is left untouched and will be available again if you follow these steps to restore Lightning:

   Go to the Advanced section of Thunderbird Settings and click on Config Editor...
   Copy or start typing extensions.installedDistroAddon.{e2fda1a4-762b-4020-b5ad-a41df1933103} into the search box
   When extensions.installedDistroAddon... is listed in the preferences list, right-click on it and choose Reset from the context menu - the preference now isn't bold anymore and its value is empty.

Mike

Asked by mcstringfellow 1 week ago

Last reply by sara taler 1 week ago

Installation default settings

I have been using Thunderbird for many years and it works beautifully for me but I have one complaint regarding installation. The default server setting for IMAP account… (read more)

I have been using Thunderbird for many years and it works beautifully for me but I have one complaint regarding installation. The default server setting for IMAP accounts is to delete all emails from server if more than 14 days old. THIS IS BAD! I have learned to disconnect my computer from the network during installation but forgot to when I got a new laptop. Dozens of very important email vanished and I have been trying to retrieve them from other computers that may still have them. Please change the default to never delete from server.

Thank you. Sam Virgillo

Asked by Sam V 1 week ago

Last reply by frisée 1 week ago

Secure Mail Key

My AT&T/Yahoo/Currently.com email has an OAuth secure mail key, which I previously set up and was working fine. My computer got fried so I'm trying to get Thunderbir… (read more)

My AT&T/Yahoo/Currently.com email has an OAuth secure mail key, which I previously set up and was working fine. My computer got fried so I'm trying to get Thunderbird on a new machine running Ubuntu 24.04.1 LTS. But I can't figure out how to enter both my password and my secure mail key. How do I do configure the email to input the secure mail key? Do I need to create a new secure mail key for this machine? If I do, how do I get Thunderbird to recognize it?

Asked by dvd764dksf 1 week ago

Last reply by sfhowes 1 week ago

Comcast mail setup fails at Comcast server

Within the last month I began to get error messages whenever I tried to download mail from Comcast servers. It stated that my Comcast email password failed but I was able… (read more)

Within the last month I began to get error messages whenever I tried to download mail from Comcast servers. It stated that my Comcast email password failed but I was able to log into Comcast using that password. After trying several times I finally deleted the Comcast account in Thunderbird and tried to reinstall it only to get rejected again at the Comcast login screen. I uploaded the screen images to this message. I have not had any issues with access to Gmail Thanks James Hays

Asked by James 1 week ago

Last reply by DavidGG 1 week ago

Thunderbird primary password

I installed the latest version of Thunderbird (128.6.0esr) on my new laptop (17 inch ASUS w/ 40 gb memory and 4 tb hd). I installed my e-mail information (mcarroll@iximd,… (read more)

I installed the latest version of Thunderbird (128.6.0esr) on my new laptop (17 inch ASUS w/ 40 gb memory and 4 tb hd). I installed my e-mail information (mcarroll@iximd,com with the associated parameters), BUT this Thunderbird will not access my mail. I checked back on the installation and the new Thunderbird wants a "primary password". I was NEVER asked to create one and have not been able to change/create a new "primary password". I have tried deleting the program from the computer, downloading and reinstalling another copy, but end up with the same problem. How do I fix this problem? Or do I have to use Outlook or some other mail program from the internet? mcarroll@iximd.com

Asked by mcarroll3 1 week ago

Last reply by david 1 week ago

What does this messsage mean? "Thunderbird could not install this item because “install-i1r..rdf” (provided by the item) is not well-formed or does not exist. Please contact the author about this problem."

What does this messsage mean? "Thunderbird could not install this item because “install-i1r..rdf” (provided by the item) is not well-formed or does not exist. Please co… (read more)

What does this messsage mean? "Thunderbird could not install this item because “install-i1r..rdf” (provided by the item) is not well-formed or does not exist. Please contact the author about this problem."

Also, I get an error message whenever I try to send an email, saying it could not be sent because connecting to SMTP server secure219.inmotionhosting.com failed. Please verify that your SMTP server setting is correct and try again, or else contact your network administrator. I don't think the problem is with inmotionhosting because my husband can send email from his computer. I suspect the problem is with my Thunderbird setup.

Asked by kris43 2 weeks ago

Last reply by DavidGG 2 weeks ago

import .mbox to new profile

Hello: tbird nebula 128.6.0esr w11p. I want to put my 2024 (esp gmail acct) mail into a new profile, keep that profile as mere backup. I've used systools gmail backup &a… (read more)

Hello: tbird nebula 128.6.0esr w11p. I want to put my 2024 (esp gmail acct) mail into a new profile, keep that profile as mere backup. I've used systools gmail backup & takeout to make what looks like (it opened as a pdf, I think) a successful .mbox file now on my desktop. I've searched the posts here (48 listed) & googled (UPenn has only real answers, but seem too sketchy for me), but no real assurance what I want to do will work. I have created new tbird profiles over the yrs w/no trouble but not for this purpose. But let's say I can successfully create a new profile, & where I want it. So... -do I just create the profile -do I (a) create all the accts (b) just click the "import" fcns in tbird tools (I don't need to remove anything emailish in the new inbox (for example) that tbird put there, since I would not have moved anything from current active tbird profile --right?). And (c) tbird would convert the mbox file(s) from the systools/takeout folder I designate, and the mail in "inbox" & "inbox.msf" folders (for example) would magically happen in the new profile, as converted from that mbox?

 Thank you.

Asked by linusr 2 weeks ago

Last reply by DavidGG 2 weeks ago

updated and lost profile

Was updated to 128.6.0 overnight. Next day, blank screens and records. C-drive says profiles95gxxxxx.default is 30.2GB. 20,194 files, 653 folders. After some use follo… (read more)

Was updated to 128.6.0 overnight. Next day, blank screens and records. C-drive says profiles95gxxxxx.default is 30.2GB. 20,194 files, 653 folders. After some use following loading of accounts, Profile 'in use' in Tbird/help/ troubleshooting/profiles/ is s95gxxxxx.default 81.8 MB, 2375 files, 7 folders. The profile number is identical in both sets. I noticed that my laptop is 64-bit, but the update was 32-bit. How can I retrieve my 30.2 GB of records into Tbird and keep the 81.8MB set as a separate profile? Frustrated-but-hopeful.

Asked by ralphlav 2 weeks ago

Last reply by DavidGG 2 weeks ago

Computer not loading files/pages/email

My software is old. Windows 7. I know it is not supported any longer. Just started having problems loading email. Getting messages saying my Browser is not supporte… (read more)

My software is old. Windows 7. I know it is not supported any longer. Just started having problems loading email. Getting messages saying my Browser is not supported. Have I missed updates for FireFox?

Asked by dianelbetts 2 weeks ago

Last reply by James 2 weeks ago

Download Thunderbird on a Windows 7 PC

I have a Dell XPS 1330 laptop. I need it to use my CanoScan 8400F scanner. I cannot download Thunderbird. I specified Win 7, 32 bit options. No joy. I donated to Thunderb… (read more)

I have a Dell XPS 1330 laptop. I need it to use my CanoScan 8400F scanner. I cannot download Thunderbird. I specified Win 7, 32 bit options. No joy. I donated to Thunderbird. HELP!

Asked by cgctwtjymk 2 weeks ago

Last reply by James 2 weeks ago

Going back to older version

Is it possible to go back to an older version of Thunderbird? The new version without the columns is annoying. I like to sort via columns and can't with the 6.0 versio… (read more)

Is it possible to go back to an older version of Thunderbird? The new version without the columns is annoying. I like to sort via columns and can't with the 6.0 version. I'm also not thrilled with the vertical scroll bars that like to play peek-a0boo with you. Just leave then there. Stop being fancy.

Asked by jriley1320 2 weeks ago

Last reply by david 2 weeks ago

Thunderbird 128.6.0esr won't connect to server when Nordvpn is connected

I would like to go back to the 128.5.2esr version which did not have this problem. How can I downgrade from thunderbird 128.6.0esr? I have tried download page, but can … (read more)

I would like to go back to the 128.5.2esr version which did not have this problem. How can I downgrade from thunderbird 128.6.0esr? I have tried download page, but can get back to 128.5.2esr version.

Asked by lator57 2 weeks ago

Last reply by sfhowes 2 weeks ago