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Update 138 now requires Primary Password

I upgraded to update 138. Thunderbird now requires me to enter a Primary Password. I never set a primary password. I cannot send, receive, or make any changes to Thunderb… (read more)

I upgraded to update 138. Thunderbird now requires me to enter a Primary Password. I never set a primary password. I cannot send, receive, or make any changes to Thunderbird.

How do I get out of this situation?

Asked by DanDV 2 weeks ago

Answered by david 2 weeks ago

  • Solved

Trying to recover old Address Book in Thunderbird

I just did a Windows 10 clean install and re-installed Thunderbird (ver 138.0). Because of a foul-up with File History, my most recent backups did not include the Appdat… (read more)

I just did a Windows 10 clean install and re-installed Thunderbird (ver 138.0). Because of a foul-up with File History, my most recent backups did not include the Appdata directory. I found a very old backup (2018) and copied the TB profile from that, overwriting the new TB profile folder. That did recover messages, local folders, etc. prior to 2018, but the Address Book still has no entries. There appears to be some data in the old history.mab and abook.mab files that came over, but no contacts appear in any of the address books in the new installation.

Despite the age, it would be of some use to recover the ca. 2018 address book. Suggestions?

Asked by rdnorrod 2 weeks ago

Answered by david 2 weeks ago

  • Solved

Getting "unable to login at server"

I started getting error messages to say that my account was rejected at the server, This happened on all my email accounts. I obviously checked that the configuration of … (read more)

I started getting error messages to say that my account was rejected at the server, This happened on all my email accounts. I obviously checked that the configuration of the accounts was correct although they had been working previously. I removed my VPN and Firewall, removed the app and deleted residual data and then re-installed. I still have the same/similar problem, when i try to add an account i get a message saying "Unable to login to Server, probably the wrong configuration, username or password" All of which have been checked multiple times.

Asked by corinium 2 weeks ago

Answered by Wayne Mery 2 weeks ago

  • Solved

Updated Thunderbird and now Menu bar is no longer in English

I updated to Thunderbird 115.18.0 which is apparently the latest that will run on my Mid 2011 iMac with MacOS 10.13.6 (High Sierra). I updated following the link(s) in th… (read more)

I updated to Thunderbird 115.18.0 which is apparently the latest that will run on my Mid 2011 iMac with MacOS 10.13.6 (High Sierra). I updated following the link(s) in the About Thunderbird drop down

However, the Menu Bar is in a foreign language (see image) and I can't find where to fix it. It looks like the wrong update file was grabbed so I need to find a download for Thunderbird 115.18.0 in English for an Intel iMac and High Sierra.

Asked by romad 2 weeks ago

Answered by Toad-Hall 2 weeks ago

  • Solved

meaning of "Locked=1" in last line of installs.ini and profiles.ini

I am troubleshooting a problem that arose after I migrated a Thunderbird mail account from an old Win10 64-bit PC to a new Win11 64-bit PC. I installed TB on the new mac… (read more)

I am troubleshooting a problem that arose after I migrated a Thunderbird mail account from an old Win10 64-bit PC to a new Win11 64-bit PC.

I installed TB on the new machine and opened the program without doing anything else, then closed the program. TB created installs.ini and profiles.ini files, both with the following as the last line:

Locked=1

This line had not been in either .ini file on the old installation.

I edited these files to point to the backed-up TB profile from the old machine, but I decided to leave the Locked=1 line in the .ini files.

Was this a mistake? I have a strange problem with the new installation, which I won't report until I understand what the "Locked=1" means, and whether I was ill-advised to leave it/them in. Fortunately there has been no evident loss of mail data.

Thanks in advance, Phil

Asked by phil194 1 month ago

Answered by phil194 1 month ago

  • Solved

installing thunderbird

I had an TB account with Spectrum but lost it when I didn't have Spectrum anymore. I got Sprectrum as my internet provider and am trying to create a new TB email account … (read more)

I had an TB account with Spectrum but lost it when I didn't have Spectrum anymore. I got Sprectrum as my internet provider and am trying to create a new TB email account but have not been successful. Can you help me

Asked by Dan Jones 3 weeks ago

Answered by Scooter 3 weeks ago

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The only way I could do that was if you wanted me too

The only way I could do that was if you wanted me to do it on my own and I would be able to do it with you and I would have to do it with you and I would have to do it wi… (read more)

The only way I could do that was if you wanted me to do it on my own and I would be able to do it with you and I would have to do it with you and I would have to do it with you and I would have to do it with you and I would have to pay for the money I would be willing and able and you could pay me your money I don’t have a lot to pay you but you would be happy with me and you could just do whatever I want and you could go to work or you can go anywhere you like and you can do it and you can just have it with your family or you could just let it go to school or you could just have a family or something and then I can go home or something else but that’s what I’m trying my friend I can’t even talk and you could go out of the store I can just let it all the stuff you could go somewhere I can just say no I can just do that you could go and if you’re gonna go home I can go get it just let me know what you can do it doesn’t matter I don’t care what you can do it just depends on how long it takes you and what time it will take me I just don’t know if you have a problem or if I have a question about it I don’t know if you can do it I don’t know if you have any questions or not I just wanna know what time you’re gonna come in I just want you know.

Asked by Neenan.benjamin 3 weeks ago

  • Solved
  • Archived

Migration from Postbox : import filters

Postbox having been sold to eM Client, I need to migrate to Thunderbird. Import worked pretty well using the protocol "migrating from a previous Thunderbird installation"… (read more)

Postbox having been sold to eM Client, I need to migrate to Thunderbird. Import worked pretty well using the protocol "migrating from a previous Thunderbird installation" however the filters did not import at all. It happens that I have 320 of them, so it would be a great help if some automatic procedure could be implemented. Is this possible? Thanks in advance. Regards, Gérald

Asked by GéraldT 6 months ago

Answered by SewHelpMe 1 month ago

  • Solved

problem with Local Folders, new installation

I created a new installation, Win11 64-bit, and edited installs.ini and profiles.ini to use the profile left from a previous Win10 64-bit installation. I get messages to… (read more)

I created a new installation, Win11 64-bit, and edited installs.ini and profiles.ini to use the profile left from a previous Win10 64-bit installation.

I get messages to the Inbox correctly, and the structure of what would be Local Folders seems intact. However, I have two problems: (1) when I try to save a message in another folder, I get a dialog saying my disk is full (there are more than 200GB available) (see image); and (2) the "Local Folders" folder looks to be in the Trash. There is also some "weirdness" in the menu when I try to move a message from Inbox (see image).

I have never tried to export from TB but if I can export the Inbox and the other folders with saved messages, I might be able to do a fresh install and then import those.

Any other ideas?

Thx -Phil

Asked by phil194 1 month ago

Answered by phil194 1 month ago

  • Solved

Zombie Inbox, Trash folders

I tried installing TB on two machines with the same profile, but this did not work because I was unable to keep the versions in sync on the two machines. Now I am back t… (read more)

I tried installing TB on two machines with the same profile, but this did not work because I was unable to keep the versions in sync on the two machines.

Now I am back to one machine, but because of the above I was left with quite a few "zombie" Inbox and Trash folders. These are empty but they cannot be removed.

Is there a "trick" or mechanism within TB for doing so?

This is a Deb12 Linux installation btw.

Thx, Phil

Asked by phil194 1 month ago

Answered by phil194 1 month ago

  • Solved

first of all, do no harm

That is the first line in the Hippocratic Oath. All doctors have to swear to it. All software developers should too. I made the mistake of letting Firefox on KUbuntu upd… (read more)

That is the first line in the Hippocratic Oath. All doctors have to swear to it. All software developers should too.

I made the mistake of letting Firefox on KUbuntu update. It obliterated all my tabs and all my history. There's nothing left. I had a lot of tabs open with intent to use them to update some astronomy instructional activities. I don't know if I'll be able to find them again.

I don't really have a question except to ask: What fresh hell is this? Is it really that hard to just leave things the hell alone? I'm afraid to ever update Firefox again. If everything else wasn't based on Chromium, I'd be out of here.

Also, it looks like something out of Windows 7.

It's all gone. It's a wonder you didn't delete all my bookmarks while you were at it.

Asked by pjcamp 3 months ago

Answered by pjcamp 1 month ago

  • Solved

how to convert from v128 esr(32bit) to v137 (64bit)

how to convert from v128.6.2 esr(32bit) to v137.0.1 (64bit) In the past, to update the mail on another computer I simply copied the profile folder. But the new installat… (read more)

how to convert from v128.6.2 esr(32bit) to v137.0.1 (64bit)

In the past, to update the mail on another computer I simply copied the profile folder. But the new installation is now version 137.0.1 and the profile structure is very different. How do I bring the accounts and all existing mail to my new computer?

thanks for your help.

Asked by spork2 1 month ago

Answered by spork2 1 month ago

  • Locked

download issues

hi i`m in a complete mess. i donated as requested then i have lost everything no d/load links , no redirects , ZIP. why is it so difficult to navigate to a d/load&nb… (read more)

hi i`m in a complete mess.

i donated as requested then i have lost everything no d/load links , no redirects , ZIP. why is it so difficult to navigate to a d/load ?

i`m trying to restore my TB after my current version failed to d/load e-mails from server this all seemed to happen after latest up-dates its been faultless before this please someone restore my sanity some one on one help would be appreciated

thanks

Asked by mokuy1 1 month ago

Last reply by Wayne Mery 1 month ago

  • Solved

ESR vs. Current Version

Greetings! I downloaded Thunderbird for my new Win11 desktop, but it gave me an ESR version 128.9.1. It's working fine, but can i just move to the current 137.0.1 versi… (read more)

Greetings! I downloaded Thunderbird for my new Win11 desktop, but it gave me an ESR version 128.9.1. It's working fine, but can i just move to the current 137.0.1 version? If so, how do I do that - just grab the current version and install on top of the ESR or should I remove the ESR first? Thanks in advance!

Asked by bb58510 1 month ago

Answered by david 1 month ago

  • Locked

IS there an available download compatible for an iMac High Sierra Version 10.13.6

My TBird of many years has gone haywire. Nothing I do or suggestions from the forum folks solves my issues. I'd like to download a replacement for my Mac High Sierra Vers… (read more)

My TBird of many years has gone haywire. Nothing I do or suggestions from the forum folks solves my issues. I'd like to download a replacement for my Mac High Sierra Version 10.13.6. IS there one available?

Asked by ArtStar 2 months ago

Last reply by Wayne Mery 1 month ago

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Unabale to download a functional Thunderbird re-install

I've been writing you about this for weeks! I cannot download an install to fix my years used Thunderbird. I always attempt a download from your site and it always gives … (read more)

I've been writing you about this for weeks! I cannot download an install to fix my years used Thunderbird. I always attempt a download from your site and it always gives the same error message: "Thunderbird 137.0.1-4 corrupt image"

I even took it to an IT repair shop and they got the same non-result. I need to repair/replace my old Thunderbird.

C-attached error message image plus my iMac OS info. There MUST be some way to successfully download a replacement. Please advise.

Rob

Asked by ArtStar 1 month ago

Last reply by Wayne Mery 1 month ago

  • Solved

Using Thunderbird on PC and Laptop

I've been using Thunderbird for many years, originally on WindowsXP then Linux (Kubuntu) on my PC. Recently purchased an HP laptop and installed Kubuntu 24.04.2 (the same… (read more)

I've been using Thunderbird for many years, originally on WindowsXP then Linux (Kubuntu) on my PC. Recently purchased an HP laptop and installed Kubuntu 24.04.2 (the same as my PC). Firefox allowed me to sync both computers, is there a way to do the same with Thunderbird ?

Asked by mail1159 1 month ago

Answered by mail1159 1 month ago

  • Solved

Oprettelse af mail konto

Hej. Jeg har Thunderbird på en anden pc med den samme kontooprettelse/indstilling som jeg har brugt på en ny pc. Den siger indstillingerne til server er fundet og jeg si… (read more)

Hej. Jeg har Thunderbird på en anden pc med den samme kontooprettelse/indstilling som jeg har brugt på en ny pc. Den siger indstillingerne til server er fundet og jeg siger fortsæt. Efter lidt tid kommer en besked - brugernavn eller kode er forkert. Jeg har tjekket flere gange og alt står korrekt men stadin fejl om forkert brugernavn eller kode. Bruger windows 11 home alt er opdateret Bruger Avast


'

Asked by Bruno Nissen 1 month ago

Answered by Bruno Nissen 1 month ago