Showing questions tagged: Show all questions

Firefox executable missing from folder

Hi guys, I'm having some trouble with/after installing Firefox ESR. I'm using the installer from here: https://ftp.mozilla.org/pub/firefox/releases/128.5.1esr/win64/en-… (read more)

Hi guys,

I'm having some trouble with/after installing Firefox ESR.

I'm using the installer from here: https://ftp.mozilla.org/pub/firefox/releases/128.5.1esr/win64/en-US/

The behavior that I am seeing is that after running the installer, although it seems that there is no error, the process goes through without issues, there is no executable for the app itself in the folder. The shortcut that is created on Desktop is also not linked to an executable that works.

Have you encountered this before? If so, do you have any ideas or tips on how I can manage it? Or, if you have any information that I am missing, please let me know.

Thanks.

Asked by cpo3 2 days ago

Firefox Will Not Verify Add-on

Hi All, Apologies if I've missed something, but I can't find an answer anywhere. I've got a fresh install of Firefox version 133 running on Windows 10, and I can't seem t… (read more)

Hi All, Apologies if I've missed something, but I can't find an answer anywhere. I've got a fresh install of Firefox version 133 running on Windows 10, and I can't seem to install any add-ons. When I click the install button from the add-on's page, it just sits there with the loading animation and seemingly does nothing for several minutes. Attempting to right-click on the download button, "save link as", and hitting "install add-on from file" using that saved link as another user suggested from a similar problem does nothing at all; there's no feedback whatsoever. The add-on I've been trying to install is U-Block Origin, but I've tried this with other add-ons to the same results. The only other thing I've tried is installing one of the recommended add-ons from the add-on page directly, Privacy Badger specifically. This causes an actual window to pop up telling me Firefox is verifying the add-on, but nothing happens past this point. It just sits there, eternally attempting to verify the add-on with no progress ever made, and no error message ever spitting out. I haven't found anyone else with this exact problem. Hopefully I'm missing something obvious and I can feel really silly about the whole thing soon. Thanks much!

All the Best, G.B.Bari

Asked by GBBari 3 days ago

Last reply by james brown 2 days ago

Problems loading videos with new version of Firefox 133.0

Hello, since I installed the latest update of Firefox (133.0) two days ago I'm having trouble to load videos on some websites it's giving me a black screen when I try loa… (read more)

Hello, since I installed the latest update of Firefox (133.0) two days ago I'm having trouble to load videos on some websites it's giving me a black screen when I try loading them so i'd like to know if anybody knows how I could fix this ? I tried clearing cookies, cache and resetting the browser and it still doesn't work.

I know this problem has been caused by the latest firefox update (133.0) because all my videos are loading fine on both Chrome and Explorer but i'd like to keep Firefox so if anyone has an idea how I could fix this it would be very appreciated thanks!

Asked by athlete705 3 days ago

Last reply by athlete705 2 days ago

enable javascript

The site (which I have used before on this phone) now tells me I must have Javascript enabled. I have looked through SUPPORT and I see 44 other inquiries on this topic b… (read more)

The site (which I have used before on this phone) now tells me I must have Javascript enabled. I have looked through SUPPORT and I see 44 other inquiries on this topic but no answers. HELP!

Asked by jackbeasley802 2 days ago

Last reply by cor-el 2 days ago

Why are there so many updates for Firefox?

Hi. Why are there so many updates for Firefox? If signing me out of all my open tabs is for security reasons, then cntl-shft-t defies that purpose? I will just contineu … (read more)

Hi.

Why are there so many updates for Firefox? If signing me out of all my open tabs is for security reasons, then cntl-shft-t defies that purpose? I will just contineu my search for another browser to use instead of Firefox.

Thanks.

Asked by JesicaDB 4 days ago

Last reply by James 2 days ago

I have somehow got a beta version of Thunderbird installed

A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling m… (read more)

A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling me I shouldn't be using a beta version and that I should revert to the latest general release version (128.4)

Today when I had some free time I downloaded 128.4 and installed it. On opening it it says that I can't use a profile file from a later version with the earlier version. Is there a way to recover from this WITHOUT having to set up the whole profile again from scratch.

Meanwhile I have done a system restore so I am back with 131.0.1 It has not given me any problems so far. Is there a new general release version imminent that will get me back on track?

I would appreciate any help I am not a computer expert, just a user, and find Thunderbird a very good email client.

David Gould

Asked by DaveEssex 4 weeks ago

Last reply by david 2 days ago

Firefox stuck in Desktop mode

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version. However every time I … (read more)

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version.

However every time I open a new tab- it will always open the Desktop version.

So,please if someone could publish the correct version.

Asked by tompa09 4 days ago

Last reply by tompa09 2 days ago

Updates for windows 7 64-bit

Dear friends, I recently realized that Mozilla Firefox does not support Windows 7. At the same time you want people to prefer your browser. Why did you stop supporting W… (read more)

Dear friends, I recently realized that Mozilla Firefox does not support Windows 7. At the same time you want people to prefer your browser. Why did you stop supporting Windows 7. I think that window 7 is an OS used from thousands of users. I prefer to use this OS and Linux Mint. So, I do not understand your policy not to support this OS. Thank you in advance for your answer!

Asked by teogin 2 days ago

Last reply by James 2 days ago

Firefox Update 133.0 Moved Tabs to Top

Firefox updated to 113.0 and moved tabs to top, above the address bar and the bookmark toolbar is now on the bottom under the address bar ... Is there an updated CSS fil… (read more)

Firefox updated to 113.0 and moved tabs to top, above the address bar and the bookmark toolbar is now on the bottom under the address bar ... Is there an updated CSS file I can copy that will restore bookmarks toolbar above the address bar and the tabs below the address bar? So the order would be: Menu Bar, Bookmarks Toolbar, Address Bar, then Tabs Bar? This really is hard to work with. Thanks!

Asked by JussAskin 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Compatibility with my Galaxy A04s mobile latest software update

For Firefox focus if it's not compatible with my latest software for my Galaxy phone what adjustments do I need to make to the setting so it will run smoothly. Latest Sam… (read more)

For Firefox focus if it's not compatible with my latest software for my Galaxy phone what adjustments do I need to make to the setting so it will run smoothly. Latest Samsung Android version 14 and One ui 6.1

Asked by sothite24 3 days ago

Last reply by Paul 3 days ago

Upgrading to latest version screwed my settings.

Like most people, the only reason I stick with this browser is for the ability to set it the way I want. Accepted the "upgrade" to 133 and it screwed my settings. Downgra… (read more)

Like most people, the only reason I stick with this browser is for the ability to set it the way I want. Accepted the "upgrade" to 133 and it screwed my settings. Downgrading did not help. So fed up with this [redacted].

Asked by Noeffen Way 3 days ago

Last reply by cor-el 3 days ago