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I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download phase.

bold text I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download ph… (read more)

bold text I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download phase.

Asked by VictorO 50 minutes ago

YouTube channel confusion for comments

I have had a google account and a YouTube Channel (zoonotics@gmail.com) for decades. I recently added a new google email (drzoonotics@gmail.com) and accustomed my old You… (read more)

I have had a google account and a YouTube Channel (zoonotics@gmail.com) for decades. I recently added a new google email (drzoonotics@gmail.com) and accustomed my old YouTube channel for zoonotics@gmail.com with the new email, drzoonotics@gmail.com. On other browsers when I comment, the old YouTube account with the new email shows up as the commentor. Today, on my new Firefox browser.I discovered that the new email had created another YouTube channel which showed up as my ID for a comment on another YouTube channel. I deleted the new YouTube channel but, when I comment with the brand new Firefox browser, the old YouTube channel I deleted shows up. How can I correct that?

Asked by Dr. Raymond G. Whitham 54 minutes ago

Primary password concerns

I forgot my primary password and understand that resetting it will wipe all my passwords. Does this wipe the passwords locally or across all devices ? Will I able ab… (read more)

I forgot my primary password and understand that resetting it will wipe all my passwords. Does this wipe the passwords locally or across all devices ? Will I able able to use my phone to sync my passwords back to my desktop after they are wiped from said desktop?

Asked by bogarin0512 55 minutes ago

two instances of Firefox not synced

Hi all, I'm having an odd problem. For some time now, whenever I look at a list of programs on my computer, Firefox shows up twice. In the last week or so, a new problem… (read more)

Hi all, I'm having an odd problem. For some time now, whenever I look at a list of programs on my computer, Firefox shows up twice. In the last week or so, a new problem has cropped up. When I click on a link in Thunderbird, Firefox opens, but it's like I'm in a totally new instance of Firefox. My browsing history doesn't exist, it will not remember that I have already told Firefox to always open Zoom when I click on a Zoom link, and if I'm streaming a radio station, that tab will be in a separate window rather than in a new tab as it was before. What's going on here?

Asked by cavbob1993 1 hour ago

I can't quickly find a way into my thunderbird emails since they stoped putting an email icon on the opening pages. Why did they do that and how do I get into my email quick enough to verify my identity in everything else

I can't quickly find a way into my Thunderbird emails since they stopped putting an email icon on the opening pages. Why did they do that and how do I get into my email q… (read more)

I can't quickly find a way into my Thunderbird emails since they stopped putting an email icon on the opening pages. Why did they do that and how do I get into my email quick enough to verify my identity in everything else?

Asked by chuck42 1 hour ago

Tab Groups Disappear every time I reboot my computer

I am a new convert from Chrome to Firefox and have been using OneTab to keep a list of current tabs. I recently started using Firefox TabGroups to create groups to store… (read more)

I am a new convert from Chrome to Firefox and have been using OneTab to keep a list of current tabs. I recently started using Firefox TabGroups to create groups to store the tabs I open the most often. After a reboot, however, all 4 of the TabGroups I created yesterday are completely gone today. As I have a water-cooled system, and don't leave my computer on overnight out of best practices, I need to be able to shut down at the end of day and come back the following day and be able to use the same TabGroups.

Any help would be greatly appreciated, Thanks!

Asked by Scott 3 hours ago

Passwords not removed

I logged out of my account on firefox and deleted all local data using the privacy settings, I then uninstalled Firefox (on my mac) and I was expecting my passwords to be… (read more)

I logged out of my account on firefox and deleted all local data using the privacy settings, I then uninstalled Firefox (on my mac) and I was expecting my passwords to be removed.

I reinstalled firefox and the passwords were still there without me logging in to my account (sync). This is a big thing for me from a security perspective as it means the passwords to login were still left somewhere on my machine without my knowledge.

When you sign out of your account on firefox can you please make it incredibly obvious these are left somewhere and how to delete them / or even better make it default that they are removed from my machine during logout / removal of the app?

Asked by Andrew Grosser 3 hours ago

Firefox slows down massively when any video player is used in Full Screen

For some reason my Firefox has started to become much slower when I view / watch anything in full screen, it doesn't matter from where. A Twitch stream in full screen? Th… (read more)

For some reason my Firefox has started to become much slower when I view / watch anything in full screen, it doesn't matter from where. A Twitch stream in full screen? The Video Player becomes slow, even using the escape key to leave fullscreen takes a bit. Youtube video in fullscreen? Same thing happens. No matter what site is being used, if I go full screen on any video player, everything becomes suuuper laggy. I've tested other browsers and they don't seem to have that issue so it's not a hardware or connection issue.

Asked by Ziied99 3 hours ago

Firefox refusing to open after pc being on for a while

After my pc has been on for a while, seemingly random duration, Im not able to open firefox anymore. For example if clicking on a link in discord, or if I close the brows… (read more)

After my pc has been on for a while, seemingly random duration, Im not able to open firefox anymore. For example if clicking on a link in discord, or if I close the browser and want to open it again. I've tried refreshing and reinstalling but that didn't help.

Asked by Alex.ahl 1 day ago

Last reply by Alex.ahl 4 hours ago