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New sites refusing to load and browser crashing when uploading or downloading files

A few weeks ago, just after I tried to delete the cache and tracking cookies from Firefox (using AVG TuneUp, which seems to have taken more than I asked it to remove), my… (read more)

A few weeks ago, just after I tried to delete the cache and tracking cookies from Firefox (using AVG TuneUp, which seems to have taken more than I asked it to remove), my browser started refusing to load any new sites, or reload inactive tabs, once I had been using it for about five minutes after rebooting it. It also crashes completely when I try to download or upload anything after that point, which is irritating but does mean I have some crash reports to share (bp-5a7c5f6e-0d55-451a-8b2b-15b360250524 is the latest one). I've tried everything I can think of or find on the Internet - Troubleshoot mode, disabling and re-enabling hardware acceleration, refreshing the browser, uninstalling and re-installing it with and without restarting the computer in-between (which seemed to work for a while), culling tabs (although, if I'm reading the crash reports correctly, lack of memory isn't the issue after all; certainly, Chrome doesn't have the same problem even when using more memory than Firefox did), even running diagnostics on my computer's RAM and hard drive - but nothing's fixed it. What might be going on, and how can I solve this problem?

Asked by elinor.macnab 4 hours ago

Turn off tab-group

I seem to have accidentally set up tab-groups, on desktop. Probably I fat-fingered a shortcut to group some tabs. This is a function I'll never intentionally use — since … (read more)

I seem to have accidentally set up tab-groups, on desktop. Probably I fat-fingered a shortcut to group some tabs. This is a function I'll never intentionally use — since I'd rather not cut off my fat fingers, is there a way to permanently shut off tab-groups?

Thank you kindly.

Asked by dougocotton 18 hours ago

Last reply by dougocotton 6 hours ago

download and facebook

After opening Facebook in the firefox browser for android, I am not able to comment on any Facebook post. The keyboard is not stable. Please fix this. And when I download… (read more)

After opening Facebook in the firefox browser for android, I am not able to comment on any Facebook post. The keyboard is not stable. Please fix this. And when I download any big file, it fails after half the download. This process happens again and again. Please fix this. Thank you.

Asked by tara556611 7 hours ago

emailing code

When I tried resetting my password I was emailed a code to enter. I could copy the code but there wasn't a paste feature to enter the code. Very frustrating and a waste o… (read more)

When I tried resetting my password I was emailed a code to enter. I could copy the code but there wasn't a paste feature to enter the code. Very frustrating and a waste of too much of my valuable time. I would like to know how to work your method of copy and paste.

Asked by mchurcher1 15 hours ago

Web page keep loading and loading again

Hello, I have problem with some specific web pages like below that keeps loading and refreshing again and again until account gets lock. login.microsoftonline.com Rega… (read more)

Hello,

I have problem with some specific web pages like below that keeps loading and refreshing again and again until account gets lock.

login.microsoftonline.com

Regards,

Aqeel

Asked by shoaib.adapture 1 day ago

turning off round corners

hello, is there a way to turn off rounded corners? i cannot find the option anywhere, i'm visually impaired and struggle to see words with the rounded corners as it makes… (read more)

hello, is there a way to turn off rounded corners? i cannot find the option anywhere, i'm visually impaired and struggle to see words with the rounded corners as it makes everything blend together. please don't give me the "oh but it looks better" speech, i'd believe you if i could see it, but alas i am here asking how to turn it off.

Asked by cat 1 day ago

Firefox suggesting adult websites

I just did a fresh install of Firefox on my phone and with zero search history its suggesting "pornhub" in the URL when the letter "P" is entered. After deleting history,… (read more)

I just did a fresh install of Firefox on my phone and with zero search history its suggesting "pornhub" in the URL when the letter "P" is entered. After deleting history, cookies, and everything else I can think of, this suggestion continues to happen. Even after uninstalling the app and reinstalling, it's continuing to suggest this website. Does anybody have a solution to blocking this suggestion?

Asked by sarose3198 1 day ago

logging into ADP

All of a sudden I can't log into ADP for work. The mobile application has the same problem. When I try logging into the online application it never loads to my log in sit… (read more)

All of a sudden I can't log into ADP for work. The mobile application has the same problem. When I try logging into the online application it never loads to my log in site, I can leave my phone for a few minutes the loading circle keeps spinning. The mobile app won't let me log in the second time unless I reset the app.

Asked by centenial58 1 day ago

Enterprice policies not updating eventhough the plist file has changed.

In /Library/Preferences/org.mozilla.firefox.plist: ``` <plist version="1.0"> <dict> <key>EnterprisePoliciesEnabled</key> <true /> &… (read more)

In /Library/Preferences/org.mozilla.firefox.plist:

``` <plist version="1.0"> <dict> <key>EnterprisePoliciesEnabled</key> <true /> <key>ExtensionSettings</key> <dict> <key>cloudmetering@snowsoftware.com</key> <dict> <key>install_url</key> <string>https://raw.githubusercontent.com/SnowSoftware/agent-firefox-extension/refs/heads/main/cloudmetering-v1.2.3.xpi</string> <key>installation_mode</key> <string>force_installed</string> </dict> </dict> </dict> </plist>```

In about:policies: {"cloudmetering@snowsoftware.com":{"installation_mode":"blocked","install_url":"https://raw.githubusercontent.com/SnowSoftware/agent-firefox-extension/refs/heads/main/cloudmetering-v1.2.3.xpi"}}

The plist file did read "blocked" at one point, but it no longer does. Why isn't firefox picking up the new value from the plist file? Restarting/refresing FF has not helped so far.

Asked by Per Malmberg 1 day ago

Open a specific page or set of pages

https://drive.google.com/file/d/1c66u.../view?usp=drive_link My option to "Open a specific page or set of pages" has vanished!!! Originally a page I play backgammon at … (read more)

https://drive.google.com/file/d/1c66u.../view?usp=drive_link

My option to "Open a specific page or set of pages" has vanished!!!

Originally a page I play backgammon at wasn't displaying properly, my graphics drivers are up to date so I shut down the browser, when that didn't work I was going to uninstall but at the beginning of that process I was given the option to refresh so I chose that instead.

Unfortunately it took me a hot minute or two to realise my browser was no longer opening a specific page it always had done.

Where has that option gone?

Asked by Rudey Bum 2 days ago

is anyone else experiencing a bug where after a while of using firefox you cannot left click links or type?

a few months ago, i built a new computer and upgraded to windows 11. but i have been having a bug where after resuming use of a firefox window, i will at some point lose … (read more)

a few months ago, i built a new computer and upgraded to windows 11. but i have been having a bug where after resuming use of a firefox window, i will at some point lose the ability to left clicks links or to type in any fields on the page. for my mouse, i can still properly left click web buttons, like the youtube players, and i can left click tabs to switch between them. right and middle click still work correctly as well. for the keyboard, i can use keybinds on my keyboard (ctrl-tab/ctrl-shift-tab/ctrl-a) or hit space bar/page up/page down to navigate, but typing in fields just doesnt work. this bug happens after some random point of using the program, so it could happen after 10 seconds or 10 minutes.

the only way to fix it is to switch to a different program momentarily, whether that be alt tabbing to a non firefox window or clicking the desktop. ive just tried switching all my extensions and everything off with troubleshoot mode, but still experienced the bug. ive also tried different keyboards and mice in different ports and had the same issue persist, so i dont think its my peripheral software since i used generic keyboards too.

does anyone have any suggestions on what could be happening here and if anyone is experiencing the same issue? its very frustrating

Asked by icegoddess222 2 days ago

Large portions of Gmail or Ebay are highlighted or greyed out constantly. It's driving me nuts.

So far I have tried to uninstall firefox and re-install it. I have cleared my cache and cookies several times and just today I clicked on the little shield in the search… (read more)

So far I have tried to uninstall firefox and re-install it. I have cleared my cache and cookies several times and just today I clicked on the little shield in the search bar and turned off the toggle for enhanced tracking. I don't know what else to do. Any suggestions???? Please?????

Asked by Melissa Hooks Bobrowicz 2 days ago

Firefox makes me sign in daily, instead of monthly like I do in Chrome

This drives me absolutely crazy as I tried to narrow it down for days now. The Amazon Seller website makes me login daily, which is not a problem on Chrome. If I export t… (read more)

This drives me absolutely crazy as I tried to narrow it down for days now. The Amazon Seller website makes me login daily, which is not a problem on Chrome. If I export the cookies from Chrome into Firefox it works, but also forgets it after about day. I can confirm:

- cookies are not the problem and don't expire, as they keep working in Chrome on the same machine and network and if I export them again from Chrome and import to Firefox even daily, it still works, so the cookies are fine - It's also not amazon's fault, let's say a stricter protection agains Firefox for example, for the same reason as above, they don't block the cookie - I turned off every protection, made sure cookies are persistent and I gave every exception to amazon's website but didn't help - it happens even if I don't close the browser, so it's not a problem with cookie deletion - I tried it in a completely clean new firefox profile, same problem

I'm losing my mind because of this..

Asked by kolcseiferenc 2 days ago