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Seems there is a new type of pop up notification

This lasts possibly 3 seconds. It has an email logo and a high pitched sound. It just flashes on, not long enough to read, just long enough to be annoying. The locatio… (read more)

This lasts possibly 3 seconds. It has an email logo and a high pitched sound. It just flashes on, not long enough to read, just long enough to be annoying. The location is always on the Top Right corner of the display. I have all notifications and web push blocked in Firefox preferences. System is Mac, OS 12.1

Asked by The Mavricks 4 days ago

Last reply by Mark 3 days ago

Firefox Homepage Shortcuts (Not sponsored shortcuts)

136.0.2 (Build #2016079799) Latest version (version above) on Android appears to have issues on startup of displaying shortcuts on the homepage. It doesn't initially dis… (read more)

136.0.2 (Build #2016079799)

Latest version (version above) on Android appears to have issues on startup of displaying shortcuts on the homepage. It doesn't initially display them, but if I select the private browsing symbol, then select it again to return to normal browsing, the shortcuts reappear. Then when I start Firefox later, having closed it down for a while, the same issue occurs.

Also, from not showing the homepage icons, clicking the '0' and clicking the '+' to add a new tab displays the icons.

Firefox used to start up and display the shortcuts without having to go through the above process.

I've tried various settings for the homepage but none resolve this.

Anyone having the same issue?

Screenshots attached.

Asked by gaz8587 1 month ago

Last reply by gaz8587 6 days ago

private

You can help me by securing my account. Thanks for your help and I am glad that you are able to assist me in completing my registration and I thank you for your support. … (read more)

You can help me by securing my account. Thanks for your help and I am glad that you are able to assist me in completing my registration and I thank you for your support. Thanks

Asked by njojonysarr 1 week ago

Last reply by njojonysarr 1 week ago

Firefox on Ubuntu

I have been using Firefox on Ubuntu for over 5 years over the past few months face book does not recognize me when I sign in. Face Book ask me to confirm it is me signing… (read more)

I have been using Firefox on Ubuntu for over 5 years over the past few months face book does not recognize me when I sign in. Face Book ask me to confirm it is me signing in as they think it is someone trying to hack my account. They send me a code to my email I put this into face book and they let me in to my account. They ask me to change my password this i tried they would not except it as they did not recognize my web site connection. They ask me to sign by another means IE mobile phone this I tried but Face Book did not except that either. I also got a notification from MY Heritage web site this is what they sent me.

We noticed that your My Heritage account was accessed just now from a new device or location: Firefox on Ubuntu | United Kingdom If it was you and you recently logged in from a new device or a new location, all is well and you can ignore this notification. Note that this notification may have been sent to you due to changes in your internet connection (e.g. a new IP address was assigned to you by your provider, or a recent use of a VPN service). Can anybody help please Thank you in advance Tony

Asked by fogwill945 1 week ago

  • Locked

facebook said they are giving me 180days to appeal

now facebook said they are giving me 180 days to appeal tothem for suspending my account i try to appeal they said i cannot open the nest step in there browser i should g… (read more)

now facebook said they are giving me 180 days to appeal tothem for suspending my account i try to appeal they said i cannot open the nest step in there browser i should go to another device and continue, that they dont want another site like firefox to view that site my question is how do i realy apeal to facebook now letting them know that my account is real and not fake please help

Asked by Reuben Promise 2 weeks ago

Last reply by Kiki 1 week ago

  • Solved

Why does version 136.0 require my Primary Password whatever I'm browsing?

According to Firefox Help, "After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs acces… (read more)

According to Firefox Help, "After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs access to your stored passwords." But since updating to version 136.0 I get asked for my Primary Password even to see my home page. Why is this?

Asked by Bill Welland 2 months ago

Answered by Bill Welland 2 weeks ago

Restart to update Firefox

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I cli… (read more)

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

Asked by Larz 2 months ago

Last reply by lmacri 2 weeks ago

Older versions of Firefox for Android

Does Mozilla offer somewhere to download older versions of Firefox for Android? I've had problems since November when I got this phone and downloaded the latest version o… (read more)

Does Mozilla offer somewhere to download older versions of Firefox for Android? I've had problems since November when I got this phone and downloaded the latest version of Firefox and every update since with no fix. I'm not able to view comments or make a comment on YouTube. Other people here have the same problem. I've disabled add-ons, uninstalled and reinstalled Firefox. There's also an annoying Firefox pop-up when viewing videos in full screen that can be fixed by adjusting a setting in about:config but I've just discovered about: config has been removed!!! 90% of my internet usage is YouTube using Firefox for Android, so the problems are significant to me. An older version works perfectly on my older phone and would like that version on my new phone. Is there a way I can do this? Thank you.

Asked by musictech1 2 months ago

Last reply by musictech1 3 weeks ago

UPDATES

My computer downloads your updates over and over again, tying up my computer--none of the downloads ever loads This problem is can only be fixed by pull the plug restarts… (read more)

My computer downloads your updates over and over again, tying up my computer--none of the downloads ever loads This problem is can only be fixed by pull the plug restarts as these downloads will not stop until I do this

Asked by JOHN MAZRUM 3 weeks ago

  • Solved

Firefox (136.0.4 (64bit)) partially shows embedded google spreadsheet

Since the last update (136.0.4 (64bit)) firefox only partially shows an embedded google spreadsheet. It was fine in the previous version. Tried turning off enhanced track… (read more)

Since the last update (136.0.4 (64bit)) firefox only partially shows an embedded google spreadsheet. It was fine in the previous version. Tried turning off enhanced tracking protection, but that didn't do anything.

Asked by erwin.geeroms 1 month ago

Answered by erwin.geeroms 3 weeks ago

Site settings

I have two issues using Mozilla Firefox on both my Android phone and my PC. Running the browser on either device with or without extensions or any security like antivirus… (read more)

I have two issues using Mozilla Firefox on both my Android phone and my PC. Running the browser on either device with or without extensions or any security like antivirus running gets the same results. The first issue is that blocking audio and video in site settings rarely works especially on news websites and always on msn.com the videos auto play every single time. This issue has been ongoing for a very long time and I have reported it repeatedly and looked at the Mozilla support pages never finding any results or mention for the problem. People like myself block auto play to help save data usage. The second isssue has to do with search settings and duckduckgo ai assitant. Everytime I close the browser, again on both Android and PC, the search settings reset so that duckduckgo ai assistant is active the next time I open the browser and all of the search settings under the settings button on a search page reset. The only way I could think of to prevent this from happening is to uncheck site settings in the list of options for deleting browser data amd deleteing browser data on quit. This has no effect at all. Firefox has become less and less functional over thw oast couple 9f years and it really feels like Mozilla has no longer any interest in the privacy of it's users or even running a browser who's features actually function. Most of these settings are hidden and they all falsely indicate that a users choice of settings are being respected. I trying to report these issues one last time but I really don't feel that any big company has any respect for their users any longer amd the experience is more than just frustrating it adds greatly to the impression of zero respect for a products users. A fix would do wonders to begin rebuilding the trust of users in pretty much every single product out there as none of them are interested in providing any real support any more. I used to train people to do tech support and these days it is simply non existent.

Asked by aaronwprs 4 weeks ago

Firefox Update wipes out all my Extensions

In my Win 10 PC, Firefox has been set to update automatically as it is recommended. 136.0.2 (64-bit) is the most recent one that updated automatically. Now all my exten… (read more)

In my Win 10 PC, Firefox has been set to update automatically as it is recommended.

136.0.2 (64-bit) is the most recent one that updated automatically.

Now all my extensions have been wiped out, my workspace changed.

That is such a breach of integrity, and a lack of respect for the user, and his carefully set up work environment, when an Auto-Update just molests my work environment. And then I have to take out hours from my busy routines, to devote to restoring everything to how it was.

There is no rollback feature for Updates, esp when Updates do the havoc they do.

There is no proper Session Management, and a standard protocol for saving, aggregating sessions across different installs, rollbacks, etc, and having the most updated, and complete one, where the onus is on the user not losing data.

Now I have to go hunt around for the past profiles, and name the present one as old, and hope that Firefox functions with integrity, and completeness to restore my whole work environment from the last profile. I'll of course be losing whatever work I happened to do in the new profile now. One never knows how complete these profiles are to reconstruct things exactly the way they were.

Strange. I always believe that stability, and integrity, and a dedication towards that on behalf of the user would be the primary goal. Now it's all about chasing something else, some bells and whistles, and faster performances, and throwing stability, and data integrity under the bus.

Asked by Shrikant Shrinivas 2 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

I am constantly denied access to my online banking, my bank says, because I use Firefox, and that I wouldn't have this problem if I used Chrome - any possible truth to this? Any fix? thanks

I am constantly denied access to my online banking, my bank says, because I use Firefox, and that I wouldn't have this problem if I used Chrome - any possible truth to th… (read more)

I am constantly denied access to my online banking, my bank says, because I use Firefox, and that I wouldn't have this problem if I used Chrome - any possible truth to this? Any fix? thanks

Asked by William 1 month ago

Last reply by NoahSUMO 1 month ago

Both Firefox and Thunderbird stuck in Downloading updates -- 0 bytes on 2 Windows computers

For about the last 2 months, when I either get a notification that an update is available or I manually check for updates, both Firefox and Thunderbird are stuck in "Down… (read more)

For about the last 2 months, when I either get a notification that an update is available or I manually check for updates, both Firefox and Thunderbird are stuck in "Downloading updates -- 0 bytes" on 2 Windows 11 computers. Eventually, like a half an hour to an hour later, the update downloads and I can install the update. This has been going on for 2 months now. As a 20 plus year user of Mozilla and also a long-time financial contributor, this problem going on for 2 months is getting old. And yes, I have checked my antivirus and firewall. Is Mozilla aware of the problem and is there a solution?

Asked by Steve H 1 month ago

Last reply by Steve H 1 month ago

Tabs?! AAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!

I am looking for a solution that will allow links to open in the same tab rather than tab, tab, tab, tab, tab, tab, tab. I am also having issue with sign ins opening a ne… (read more)

I am looking for a solution that will allow links to open in the same tab rather than tab, tab, tab, tab, tab, tab, tab. I am also having issue with sign ins opening a new blank tab and not having the ability to sign in at all. I've been using Firefox since I quit Netscape. And yes, I tried many epic fails that were disguised as solutions that don't work. I'm seriously about to give up on this browser if I can't get what I had after a SSD drive fail that forced me to reinstall from the ground up.

Asked by Spunky 2 months ago

Last reply by Mutaz Awad 1 month ago