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To sign I need to include city & state. Firefox tells me it doesn't recognize city. Nearest city only has 1,600 people. How do I get past this?

Trying to sign up for Mozilla Monitor. It wants my City and State but doesn't recognize it when I type it in so I can't use the Monitor. My address is a "city" of only 1,… (read more)

Trying to sign up for Mozilla Monitor. It wants my City and State but doesn't recognize it when I type it in so I can't use the Monitor. My address is a "city" of only 1,600 people and apparently too small to be in their data bank. What do I do?

Also my email has now changed. Don't know how to change it but they didn't ask for it for monitor. Confused here. (Okay, I'm 78 and though I have a 90s Multimedia Degree things just change too fast for me to keep up.)

emails have to go to: [edited] @pm.me

Asked by anyap 2 months ago

Last reply by James (On Vacation) 2 months ago

trying to syc & save data

On a new desktop with firefox installed andIm signed in Im trying to snc dsta from ny andoid device from Firefox and signed in. Im told to open firefox mobile and tap th… (read more)

On a new desktop with firefox installed andIm signed in Im trying to snc dsta from ny andoid device from Firefox and signed in. Im told to open firefox mobile and tap the 3 bars but it doesnt have the 3 bars. It has 3 dots but tappng them does not produce what Im suppse to findnext which is "Sync and save data" and scan a code from.

Asked by Shawn 2 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox Focus

Focus is not ready for prime time. It's close. When connecting with apps where user interaction is required, Focus removes access names, and passwords, and reverts back t… (read more)

Focus is not ready for prime time. It's close. When connecting with apps where user interaction is required, Focus removes access names, and passwords, and reverts back to the sign in page. This makes for access denial. Have to remove Focus.

Asked by MD Bradley 2 months ago

Last reply by Paul 2 months ago

I would like simple instructions on how to block constant pop ups for solitity.co.in

I don't have any idea who is the owner of 'solitity.co.in', but these pop ups are annoying and know that I click on any of the options - I will be in trouble for other th… (read more)

I don't have any idea who is the owner of 'solitity.co.in', but these pop ups are annoying and know that I click on any of the options - I will be in trouble for other things these pop ups can do to my computer.

I would like to know exactly who is the party for this virus or adware were able to get it on my computer.

I would like some simple instructions on how to delete this spam from my computer.

Asked by spiegela 2 months ago

Last reply by James (On Vacation) 2 months ago

Saving Private Window Tabs when restarting

Due mostly to upgrades in the app software, it's necessary to restart Firefox on occasion. Also, it's necessary due to OS upgrades. While the Restore Previous Session is … (read more)

Due mostly to upgrades in the app software, it's necessary to restart Firefox on occasion. Also, it's necessary due to OS upgrades. While the Restore Previous Session is a wonderful feature, it arbitrarily (and properly, by default) forgets all of the Private Tabs. But, there are times when I'd like to save some or all of the Private Tabs I've got open. A 'settable' feature to 'Remember Private Tabs during Restart' would be a tremendous asset at times.

Asked by Antiquetuck 2 months ago

Last reply by TechHorse 2 months ago

how to stop the location window from repeatably popping up

All of a sudden the allow location permission window is popping up repeatably. I have the option turned off and every time I go to Amazon or Home Depot or any such place… (read more)

All of a sudden the allow location permission window is popping up repeatably. I have the option turned off and every time I go to Amazon or Home Depot or any such place the window ops up requesting that location location tracing for the sites. I tried toggling the on/off for the option but it didn't stop it. Help!

Asked by John Soulvie 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Can't restore deleted tabs on Android

Hi! I accidentally deleted 30 inactive tabs that I planned to read later in Android firefox app with button "Close all tabs" and there is no way to restore them now. … (read more)

Hi! I accidentally deleted 30 inactive tabs that I planned to read later in Android firefox app with button "Close all tabs" and there is no way to restore them now.

Asked by maksim.makeychik 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

crash reports

Firefox crashes every day or so on my home computer. The most common error message is "kmode exception not handled." I've tried the suggested fixes. Nothing helps. T… (read more)

Firefox crashes every day or so on my home computer. The most common error message is "kmode exception not handled." I've tried the suggested fixes. Nothing helps. The crashes are not being recorded in "about crashes" or in %APPDATA%\Mozilla\Firefox\Crash Reports\. So it seems the crash reporter has to be fixed before the problem causing the crashes can be identified. Firefox does not crash on my office computer and no other program causes my home computer to crash. Thank you.

Asked by henry64 2 months ago

Last reply by markwarner22 2 months ago

When using chat software, shortcut key conflicts occur, and the sidebar will still open when using shortcut keys after being closed

When using chat software, there may be shortcut key conflicts, and the sidebar will still open when using shortcut keys even after being closed. In the settings, the AI … (read more)

When using chat software, there may be shortcut key conflicts, and the sidebar will still open when using shortcut keys even after being closed.

In the settings, the AI robot is turned off, but when using shortcut keys, the options for the AI robot will still be turned on by itself and cannot be turned off.

Asked by Utopia 2 months ago

Last reply by markwarner22 2 months ago

Lost Bookmarks following Microsoft upgrade (?)

Lost Bookmarks after Microsoft upgrade(?) Since I'm using the latest version of Windows I don't know what to call what happened that came by way of Microsoft. So far as I… (read more)

Lost Bookmarks after Microsoft upgrade(?) Since I'm using the latest version of Windows I don't know what to call what happened that came by way of Microsoft. So far as I know, I'm the only one reporting this. It would seem that if this was a change initiated by Microsoft it should have affected millions of users.

Asked by Mozilla 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

lost bookmarks

Got new desktop and cannot retrive my bookmarks. Granted old machine was 16 yrs old. I'd figure Firefox would have have a back up system. I'm 70 years young and this has … (read more)

Got new desktop and cannot retrive my bookmarks. Granted old machine was 16 yrs old. I'd figure Firefox would have have a back up system. I'm 70 years young and this has got me scraching my head!!!! Not a computer expert. Thanks George

Asked by GHABERSTROH 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

VPN and connection

Hello! I have Firefox in all my units and it has worked very well over the years. Until I activated Avast SecureLine VPN on my computer HP Microsoft 11. When the comput… (read more)

Hello!

I have Firefox in all my units and it has worked very well over the years. Until I activated Avast SecureLine VPN on my computer HP Microsoft 11.

When the computer is connected to wifi/internet and VPN is activated, the Firefoxprogram won´t start correct. It says I am offline. If I then turn VPN of and update the page it will work immediately. As soon the page start the update I can turn VPN on and it will work on every link and page.

What can I do to get rid of this problem?

/Mattias Forsberg

Asked by olof.mattias.forsberg 2 months ago

Last reply by markwarner22 2 months ago