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Failure restorng from bookmark backup

This question relates to version 134.0.2 (64-bit). This morning I started Firefox and found that many of my bookmarks were missing. On trying to restore from the program … (read more)

This question relates to version 134.0.2 (64-bit). This morning I started Firefox and found that many of my bookmarks were missing. On trying to restore from the program automatic backups, I get the repeated message "Unable to process the backup file." On examination, the files, while not in ASCII, appear to contain ASCII text strings recognizable from the bookmark descriptions. They are not, at least, empty. Unfortunately, I do not have an HTML format backup. Any idea why none of the backups work or what options I have? Thanks in advance.

Asked by dclarke1 3 days ago

Last reply by cor-el 3 days ago

Your PC doesn't have an app that can open this link. Try looking for a compatible app in the Microsoft Store.

Installed Firefox on my laptop. Already running on my desktop. Whenever I try to open a link, I get: Get an app to open this 'microsoft-edge' link Your PC doesn't hav… (read more)

Installed Firefox on my laptop. Already running on my desktop.

Whenever I try to open a link, I get: Get an app to open this 'microsoft-edge' link

Your PC doesn't have an app that can open this link. Try looking for a compatible app in the Microsoft Store.

Is this Microsofts way of saying "Use Edge?" Can I change settings to make it work?

Asked by PathMan 5 days ago

Last reply by John Son 3 days ago

Current Firefox from yahoo mail get error: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over.

In current version of firefox when attempting to log in to yahoo.com I get the error message from AT&T: Something's gone wrong We may be having trouble with your con… (read more)

In current version of firefox when attempting to log in to yahoo.com I get the error message from AT&T:

Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over.


No error when using edge or chrome.

Asked by david.burlingame 5 days ago

Last reply by Linh Maihunglinh 4 days ago

Can't Alt+Tab or otherwise use keyboard to switch between multiple Firefox windows

When a tab is opened or moved into a new window (image 2.png), the additional windows will disappear from the Windows taskbar after a few moments (image 3.png) and cannot… (read more)

When a tab is opened or moved into a new window (image 2.png), the additional windows will disappear from the Windows taskbar after a few moments (image 3.png) and cannot be accessed via Alt+Tab, the only way to reach that window is via dragging the windows around or with the Firefox View tab.

Asked by Bob Bobstien 4 days ago

Last reply by markwarner22 4 days ago

Firefox+Google Calendar+display text size on Android 15

I'm not sure if this is a Firefox or Google Calendar issue. Please see the attached screenshots, in order. The issue is accessibility of the Settings icon in the top-ri… (read more)

I'm not sure if this is a Firefox or Google Calendar issue.

Please see the attached screenshots, in order.

The issue is accessibility of the Settings icon in the top-right portion of the screen when the system text size is increased from the default.

Obviously, there's a workaround available. Thanks in advance.

Asked by John_L 6 days ago

Last reply by Freddy Alexander 4 days ago

Video Won't Play in Browser

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinni… (read more)

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinning wheel. I see other people are having the same issue but I haven't seen a solution. Any ideas or help appreciated.

Asked by janswers 1 week ago

Last reply by markwarner22 5 days ago

Website don't work when accessed with firefox

I cannot do online banking with the Bank of Montreal using Firefox. A website (https://thebao.ca) does not display properly when accessed with Firefox. … (read more)

I cannot do online banking with the Bank of Montreal using Firefox. A website (https://thebao.ca) does not display properly when accessed with Firefox.

Asked by Keith Sly 5 days ago

Last reply by markwarner22 5 days ago

"Join Our Community"

Hi there, hope you're well! This is probably a silly question but I was just curious to know if there is any form of financial compensation with regards to joining the … (read more)

Hi there, hope you're well!

This is probably a silly question but I was just curious to know if there is any form of financial compensation with regards to joining the support team or if it's completely voluntary.

Asked by Frank Nash 5 days ago

Last reply by NoahSUMO 5 days ago

Websites randomly load in the wrong font.

See attached screenshot. It just randomly happens from time to time, and I can't figure out what's causing it. I've used both Chrome and Firefox with the same results. He… (read more)

See attached screenshot. It just randomly happens from time to time, and I can't figure out what's causing it. I've used both Chrome and Firefox with the same results. Help!

Asked by Kevin Martin 2 weeks ago

Last reply by cor-el 6 days ago