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  • Archived

Problem: Persistent 150 KB of Cached Web Content

Problem: Persistent 150 KB of Cached Web Content For several years, I have gone to “Settings” / “Privacy & Security” / “Cookies and Site Data,” clicked the Clear Dat… (read more)

Problem: Persistent 150 KB of Cached Web Content For several years, I have gone to “Settings” / “Privacy & Security” / “Cookies and Site Data,” clicked the Clear Data…” button, checked both “Cookies and Site Data,” and “Cached Web Content,” and clicked “Clear”, and consistently gotten BOTH “Cookies and Site Data,” and “Cached Web Content” down to “0” zero. Recently, I have been unable to “Cached Web Content” to go below “150 KB of disk space.”

         I have NOTHING listed in “Manage Cookies and Site Data” or “Exceptions -- Cookies and Site Data.”
         I have tried reinstalling, but the problem has persisted.
         On the assumption that this is malware problem, I have continued to use Mozzella VPN, but stopped using the program for browsing, etc.  Should I stop using it altogether until the problem is fixed?
         Can you tell me how to get rid of the last “150 KB” of “Cached Web Content”?

Asked by J.R.W4 10 months ago

Last reply by cor-el 9 months ago

  • Archived

downloading pdf's

I can no longer download pdf's (bills, statements,etc) Downloads come in with "name.pdf.part" When I delete ".part" then I can open file. If I don't change name it reve… (read more)

I can no longer download pdf's (bills, statements,etc) Downloads come in with "name.pdf.part" When I delete ".part" then I can open file. If I don't change name it reverts to pdf.part extension. It's a pain renaming every download. Please help me, I don't want to switch to Chrome. Thanks!

Asked by susan.tuohy 9 months ago

Last reply by jonzn4SUSE 9 months ago

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I can't understand how to do a copy install on a new machine?

Please help an old dummie? I have an existing FF install on a laptop. I would like to clone it (with bookmarks, settings tiles etc) onto a new PC. An article I read said … (read more)

Please help an old dummie? I have an existing FF install on a laptop. I would like to clone it (with bookmarks, settings tiles etc) onto a new PC. An article I read said open FF on the PC you want to sync. This is confusing! "Synchronising" is ambiguous, meaning 2-way. (but which way) "copy from" & "copy to" would be clear. I am worried I will synch(copy) from the new to the old....... effectively deleting/wiping out all my preferences in my original install. OR (preferably) Is there a way to just copy the whole installation from my original PC onto a USB stick & installing FF to the new PC from it? Many Thanks

Asked by wilts43 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Firefox crashes everytime I try to upload a file

This is my crash report https://crash-stats.mozilla.org/report/index/9ff24288-5f5b-4ad1-ac89-2b1180240805 please help on how to solve this … (read more)

This is my crash report https://crash-stats.mozilla.org/report/index/9ff24288-5f5b-4ad1-ac89-2b1180240805 please help on how to solve this

Asked by Arg 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

When I send a text to my Firefox Browser strange characters appear

Fairly frequently I need to send files I receive in .txt or .pdf format to my browser to read. I have attached hereto two versions of the same file - one sent to Firefox… (read more)

Fairly frequently I need to send files I receive in .txt or .pdf format to my browser to read.

I have attached hereto two versions of the same file - one sent to Firefox and one sent to Chrome.

Note that the screenshot of the Firefox version of the file contains loads of UTF-8 character translations that are incorrect and show up as strange characters instead of letters or punctuation marks, while the same file shown in Chrome is almost perfectly clear.

I am running Firefox version 127.0.6533.89 (64bit) in a Win 10 Pro 64 bit environment that is up to date as of August 1st.

This has been a problem with Firefox for a very long time and I would like to know if I have misconfigured a setting that has caused this.

Asked by portman 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Firefox constantly crashing

I'm using openSUSE Tumbleweed and KDE Plasma. Ever since I updated to Plasma 6.1, Firefox crashes constantly when using Wayland. I'm not having this problem if I'm using … (read more)

I'm using openSUSE Tumbleweed and KDE Plasma. Ever since I updated to Plasma 6.1, Firefox crashes constantly when using Wayland. I'm not having this problem if I'm using X11. Crash reports are sent after every crash so I'm sure someone can reference these. When starting Firefox from a console, I got this message after a crash: "[GFX1-]: Wayland protocol error: wp_linux_drm_syncobj_surface_v1#67: error 5: explicit sync is used, but no release point is set"

Will this get fixed with the next Firefox update? Currently using 127.0.

Asked by rstiltskin 10 months ago

Last reply by rstiltskin 9 months ago

  • Archived

Firefox Browser Problem

Firefox keeps going off for from 5 seconds to about 20 seconds. It happens several times a minute. The screen goes blank and I can’t click on anything. Really aggravat… (read more)

Firefox keeps going off for from 5 seconds to about 20 seconds. It happens several times a minute. The screen goes blank and I can’t click on anything. Really aggravating. I would appreciate any help. Thanks

Asked by Don C 10 months ago

Last reply by Don C 9 months ago

  • Solved
  • Archived

Having Firefox open reduces all download speeds, upload unaffected

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps … (read more)

I have the strangest problem. If Firefox is closed and I do a speedtest in another browser, download a file, or do other internet activity I'm getting about 200-250Mbps d/l and 100Mbps upload. As soon as I open Firefox, whether I load a page or not, the upload speed stays the same, however the download speed drops to about 25-50 Mbps. This only happens on one PC, the upload isn't affected, and resolves itself as soon as Firefox is closed. Here's what I have done without any change in this behaviour;

  • Rebooted
  • ipconfig /release /renew /flushdns
  • Removed and reinstalled the network adapter
  • Enabled, disabled windows auto tuning and tested (slower disabled)
  • Updated Windows
  • Refreshed Firefox
  • Uninstalled Firefox, deleted remaining folders from Appdata (Local, Low, Roaming) as well as the program file directories and "Mozilla" registry entries. Restarted and reinstalled. Issue immediately resumed when Firefox was open.

Also when connected to a VPN Firefox download speed increases to about 60Mbps and is consistent across other software. If I split tunnel another browser outside the VPN, it is still stuck at 60Mbps. If I close Firefox the speed increases.

This makes absolutely no sense to me, so I'm hoping someone can shed some light on this - but it does seem to be something Firefox is doing.

Thanks for any help anyone can provide.

Asked by Jay 11 months ago

Answered by Jay 11 months ago

  • Solved
  • Archived

How to PERMANENTLY close Bookmarks sidebar panel?

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until… (read more)

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until the next time I start Firefox. If I choose Menu->View->Sidebar->Bookmarks and uncheck it the panel will close - until the next time I start Firefox. No matter how the Bookmarks sidebar is closed, it will always reappear when Firefox is restarted. Even if I switch to some other sidebar, Bookmarks will replace it on startup.

I've searched about:config and found no setting which seems to control sidebar behavior on startup.

I assume this is the result of some recent update. Is there no longer a way to permanently disable the Bookmarks sidebar?

MacOS 12.7.5 Firefox 127.0 (64-bit)

Asked by bertfw 11 months ago

Answered by cor-el 11 months ago

  • Archived

FireFox Android spellchecker status

I really like FireFox mobile, but the amount of misspelled words is starting to become an actual problem for me. I use a Samsung S8 with Android 9 and whatever predictiv… (read more)

I really like FireFox mobile, but the amount of misspelled words is starting to become an actual problem for me.

I use a Samsung S8 with Android 9 and whatever predictive text functions it has are turned off because I find them beyond grating and it's just not how I check for spelling errors.

The reasoning to this function being ommitted was (last time someone asked the question) due to space.

Why can't this be an official plugin that people can add?

I'm supporting FireFox entirely for ethical reasons (the only non-chromium browser that still cares about privacy) but I just can't type like this anymore.

Will something be done about this function missing?

Asked by smelly wolf 10 months ago

Last reply by Paul 9 months ago

  • Solved
  • Archived

My data won't sync from my other device

So, my old computer recently broke, but I luckily recovered all my files. I was re-downloading Firefox onto this computer, but my bookmarks and add-ons and stuff won't sy… (read more)

So, my old computer recently broke, but I luckily recovered all my files. I was re-downloading Firefox onto this computer, but my bookmarks and add-ons and stuff won't sync. When I searched for the solution to this, I saw someone having a similar-ish problem (https://support.mozilla.org/en-US/questions/1403774#answer-1563248), but they just said they had to wait awhile for it to sync. Now, I have a couple questions that I can't seem to get the answer to:

1. How long does it take to sync my data? How long did that person have to wait?

2. What if it never syncs and that person just got lucky? Is there some sort of alternate way to fix this faster?

I'd really appreciate help on this topic, but I'm not the best with computers. If anyone has had this problem, and figured it out, please let me know! I had a lot of bookmarks and a good amount of add-ons, I really would like to not lose those.

Asked by ☆ 0L1V3R ☆ 9 months ago

Answered by ☆ 0L1V3R ☆ 9 months ago

  • Solved
  • Archived

When in a private window, How do you open a bookmark or link in a normal window?

If you are currently using a normal window then there are ways to open a bookmark or link in a private window. But if you are currently using a private window then how wo… (read more)

If you are currently using a normal window then there are ways to open a bookmark or link in a private window. But if you are currently using a private window then how would you open a bookmark or link in a normal window?

I have tried several things including pressing shift+enter or choosing "Open in new Window" from the context menu, but this just opens the bookmark or link in a new private window.

My current method is to copy the address of the bookmark or link then paste it into the address bar of a normal window.

But is there a more direct method of opening bookmarks or links in a normal window, if currently in a private window?

Thanks.

Asked by TechHorse 9 months ago

Answered by cor-el 9 months ago

  • Archived

Firefox reopens all my windows and tabs after reboot

I'm using Firefox 127.0.2 on Arch Linux. In settings under General>Startup>"Open previous windows and tabs" is not checked. Under about:config browser.sessionstor… (read more)

I'm using Firefox 127.0.2 on Arch Linux. In settings under General>Startup>"Open previous windows and tabs" is not checked. Under about:config browser.sessionstore.restore_on_demand is false, and browser.sessionstore.resume_from_crash is false

How do I get Firefox to give me a clean slate after restarting my computer?

Asked by sdaniluk 9 months ago

Last reply by cor-el 9 months ago

  • Archived

How does the syncing work between two different firefox instances?

When syncing between two different firefox instances not on the same OS or computer which of them is the syncing from and to? If I have one instance where I have Firefox… (read more)

When syncing between two different firefox instances not on the same OS or computer which of them is the syncing from and to?

If I have one instance where I have Firefox on a different computer and another on a completely different computer which of them does Firefox know it's the latest one to sync from?

Asked by klappa875 9 months ago

Last reply by cor-el 9 months ago