Showing questions tagged: Show all questions
  • Solved
  • Archived

Runaway process "plugin-container.app" is usurping system resources

My M-1 MacBook Pro has been running warm since I installed Firefox 116.0.3 (64-bit). EtreCheck Pro reports that "plug-in container.app" is a runaway process. When I sho… (read more)

My M-1 MacBook Pro has been running warm since I installed Firefox 116.0.3 (64-bit).

EtreCheck Pro reports that "plug-in container.app" is a runaway process.

When I show package contents for Firefox, I can see "plug-in container.app" in the MacOS folder.

Will there be an update soon to correct this problem? Firefox is my primary browser. I work in the SaaS industry and have to run a browser 24/7.

Asked by nbcarroll 1 year ago

Answered by nbcarroll 1 year ago

  • Solved
  • Archived

Firefox multi-account container doesnt have an option to manage containers

I am going through the https://support.mozilla.org/en-US/kb/containers#w_manage-your-containers page and I dont have the option to add new containers when I click on the … (read more)

I am going through the https://support.mozilla.org/en-US/kb/containers#w_manage-your-containers page and I dont have the option to add new containers when I click on the icon. I am only shown the choice to open the current page into one of the default containers. If I open a new empty tab, this icon doesnt show up in the url bar.

I have gone through the manage extensions options as well and I cant find a similar option. Can anybody point out what I am missing?

Operating System : Ubuntu Lunar Lobster (23.04) x64 Firefox version : 116.0.3 (64-bit) installed via snap

Asked by ramfree17 1 year ago

Answered by TechHorse 1 year ago

  • Solved
  • Archived

How do I remove "Redirect notices" when trying to naviagte to web sites

Every other search I do a Redirect Notice pops up. How do I get rid of this. Have used MS Edge and this browser does not have the problem, I am reluctant to transfer to E… (read more)

Every other search I do a Redirect Notice pops up. How do I get rid of this. Have used MS Edge and this browser does not have the problem, I am reluctant to transfer to Edge but will if I can't resolve this issue.

Asked by Holard 1 year ago

Answered by Holard 1 year ago

  • Solved
  • Archived

Can't bookmark to sub folder

I imported bookmarks from Chrome. I used it for a long time, so I've got 600-some-odd bookmarks in a lot of subfolders. Nested folders are the only way I find what I ne… (read more)

I imported bookmarks from Chrome. I used it for a long time, so I've got 600-some-odd bookmarks in a lot of subfolders. Nested folders are the only way I find what I need.

I followed this advice https://support.mozilla.org/en-US/questions/1366211 - I bookmarked the page. - I "edit bookmark," highlighting the parent folder that's visible on the bookmarks bar. - I click the right-most down arrow. That displays only directories visible on the bookmarks tool bar. - The right-most arrow operates as a toggle between showing the desired parent directory only all of the parent directories visible on the bookmarks tool bar.

In case it matters, I uninstalled and reinstalled Firefox this week, so it's up to date.

Asked by randomuser 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Back button forgetting?

Several times over the past couple weeks, I click on a Google search result, look at the page, decide it's not exactly what I'm looking for and go to hit Back. Except it… (read more)

Several times over the past couple weeks, I click on a Google search result, look at the page, decide it's not exactly what I'm looking for and go to hit Back. Except it's grayed out! I click and hold on the back button and no history pops up!

Even stranger, when I go to History, the search is there! It's like the link not only opened in a new page, but closed the old one!! Is this Firefox doing this to me, or Google's nasty tracking links? Am I the only one?

Asked by chrisw63 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

I can't find how to edit a post if I see I made a mistake after posting.

Sorry, I know this is off topic, but I can't find how to edit a post after I posted it. The usual way is you click on the three dots (upper right) and you get an EDIT op… (read more)

Sorry, I know this is off topic, but I can't find how to edit a post after I posted it.

The usual way is you click on the three dots (upper right) and you get an EDIT option. All they do here is offer an option to QUOTE the post.

Also - while I have you: Posting links: I posted a couple LOCAL LINKS as I have a couple of threads and they appeared but when you clicked on them `404 - not found`.

Asked by teeny_weeny 1 year ago

Answered by James 1 year ago

  • Solved
  • Archived

Syncing Android and PC accounts.

When I scan the QR code shown on my computer with my phone and press the sync buttons, I get a message on my phone to; "Open the authentication app and enter the security… (read more)

When I scan the QR code shown on my computer with my phone and press the sync buttons, I get a message on my phone to; "Open the authentication app and enter the security code it provides."

I have no idea what this app is or where to find it to open it. Is it on my phone or my computer? Why can't you just show the code on my computer sync screen?

And, your help pages just repeat the same instruction verbiage as the sync app on my phone. No additional help at all!

Asked by JR 1 year ago

Answered by Paul 1 year ago

  • Locked
  • Archived

Will not let me copy

In your reply to my previous question, I checked with the Bank... their tech people checked it is coming from the firefox Mozilla side of communications. Firefox is stopp… (read more)

In your reply to my previous question, I checked with the Bank... their tech people checked it is coming from the firefox Mozilla side of communications. Firefox is stopping the copying process on my browser. Keeps coming up Error- reset tab or close. Mozilla NEEDS to FIX this Problem immediately. It may be time to give up on Mozilla/FireFox. Been there for years, and now having several issues. Please advise?

Asked by royvtrimble 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

advanced search using boolean operators

Back in the day, I used to used 'boolean'(?) operators to refine web searches. E.g. if I want to search for "blue whale" and didn't want any ebay returns, I'd type: blu… (read more)

Back in the day, I used to used 'boolean'(?) operators to refine web searches. E.g. if I want to search for "blue whale" and didn't want any ebay returns, I'd type: blue whale -ebay That doesn't seem to work now, is there another method I could use?

Asked by toobmany 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Recovering bookmarks after catesrophic loss and forgetting password

Hi Mozilla Team, I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on… (read more)

Hi Mozilla Team,

I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on my machine, and this caused it to bork...I know even my silicon hardware is transphobic *sigh*. I know there are articles talking about this issue, and I know for security and privacy your policy is that all bookmarks are lost with a password reset.

However, these bookmarks are very very invaluable, and contain so much information regarding my transition, my career, etc. I just really would love to try and find a way to recover these if at all possible. I know you and your team make recovery possible in an slew of ways, and I really don't know if I set any of those up. I thought I might of, but I am still picking up the pieces from this reset. I know I should have been more proactive about recovery and really thought I was, and I am really kicking myself for not being more explicit/diligent.

I am happy to go through any verification process. I know you have policies for a reason, but I can't just give up on so much important information. There is a years worth of memories during a time, where memories and identity are shifting. I am literally begging to not lose this data.

Best, Jean Ferrante

Asked by Jean Ferrante 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Can firefox support different zoom levels on different tabs?

Hi folks. I use Firefox a lot. I have about 36 windows of firefox open and some of those can have a LOT of tabs on/in them. I have recently "evolved" to using a compute… (read more)

Hi folks.

I use Firefox a lot. I have about 36 windows of firefox open and some of those can have a LOT of tabs on/in them.

I have recently "evolved" to using a computer monitor. Before then it was an old flat screen TV - 1336 x 768 resolution (there about).

Now I have a 1080p monitor and things are different.

I use Node-Red (dashboards) and they took a beating with the new size.

I've set THOSE tabs to 133% magnification - and yes that isn't the correct size to emulate the TV. But I only thought of doing this a fair way down the track of trying to rearrange the layouts. (MY MISTAKE)

But I realised that at least not too long down that rabbit hole.

So that WINDOW is set to 133% zoom. But just now I tried to zoom out of another tab on that window and realised that the zoom on the other tabs is changed too.  :(

Am I missing any tricks? I know I could move THOSE tabs to a whole new window and that's that. But in the bigger picture I just want to check.

Asked by teeny_weeny 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Unable to set multiple ExtensionSettings through imported admx

I am using the intune preview feature which allows you to import admx/adml instead of using the custom injection method. Everything works far better then with the inject… (read more)

I am using the intune preview feature which allows you to import admx/adml instead of using the custom injection method. Everything works far better then with the injection method, except for one settings:

ExtensionSettings this setting is working when I have only one setting set (ex):

{"someplugin@test.com": { "installation_mode" : "allowed" }}

If I add a second line to the entry:

{"someotherplugin@test.com":{ "installation_mode" : "allowed"}}

I understand this is a new feature, but if I had the correct format that would work for HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\ExtensionSettings to allow two plugins to work I belive I shouldn't have any issue getting the admx feature to do this, I even tried manually editing the registry setting and it breaks whenever I add the second line to it.

Asked by robert.deed 1 year ago

Answered by robert.deed 1 year ago

  • Solved
  • Archived

Pasting does not work in Whatsapp Web on FF

Since a few days, it is not possible to copy-and-paste any external text or content into the text field of WhatApp Web on Firefox. It works fine on Chrome. Also text m… (read more)

Since a few days, it is not possible to copy-and-paste any external text or content into the text field of WhatApp Web on Firefox. It works fine on Chrome. Also text manually copied from a previous WA message can be pasted.

We tried on other PCs with Firefox and Chrome, same situation. So it seems to be a problem of Firefox latest version.

Asked by PRODEC Consultores 1 year ago

Answered by PRODEC Consultores 1 year ago

  • Solved
  • Archived

Unable to Sign in to Costco.com

I am unable to sign into Costco.com using Firefox. I get an error message: "Bad Request - Header Field Too Long HTTP Error 400. A request header field is too lon… (read more)

I am unable to sign into Costco.com using Firefox. I get an error message:

    "Bad Request - Header Field Too Long
    HTTP Error 400. A request header field is too long."

Turning off all extensions didn't help. Opening a private browsing window DID work. Using Chrome DID work.

Thanks!

Asked by compupix 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

'Downloads' directory is created unexpectedly

When I open `about:preferences` tab, `Downloads` directory is created in my home directory, despite my downloads directory is different. I've read issue 474718 which stat… (read more)

When I open `about:preferences` tab, `Downloads` directory is created in my home directory, despite my downloads directory is different. I've read issue 474718 which states that it was fix but i still experience it. Linux x86_64

Asked by sgp25 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

DNS over HTTPS oddities: fallback, TRR mode

After a recent change of my website's name registrar, Firefox (both on Linux and Android) has been running into issues finding the server/address. I suspect this has some… (read more)

After a recent change of my website's name registrar, Firefox (both on Linux and Android) has been running into issues finding the server/address. I suspect this has something to do with DNS, whether it be DNS over HTTPS (DoH) or otherwise.

Specifically, this seems to happen when DoH is on (as shown by about:preferences#privacy). I have confirmed that `curl --doh-url <cloudflare DNS query> <my website>` also fails to resolve the request.

This leaves me with a few outstanding questions:

  • Do I have any control of whether the DoH request fails? Is this something I can fix through my host or name registrar?
  • The TRR mode shown in about:preferences#privacy appears to be different than the one shown in about:config (2 versus 0, respectively).
  • Shouldn't Firefox be falling back to normal DNS? I have confirmed via `curl` that my website works fine over https.

Firefox and curl results for Linux confirmed on two machines on the same network.

Asked by gabriel.h.brown 1 year ago

Answered by gabriel.h.brown 1 year ago