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Firfox will not down some email files says I am on windows 8 but I am on 10

Firefox will not down load some email files says I need to uprgade butI have the latest upgrade but it looks like they think i am on windows 8 but I am on windows 10 … (read more)

Firefox will not down load some email files says I need to uprgade butI have the latest upgrade but it looks like they think i am on windows 8 but I am on windows 10

Asked by Terrance Merrell 4 months ago

Last reply by TyDraniu 4 months ago

  • Archived

How to organize addons to groups?

Hello Is there way how to organize my addons to groups on firefox toolbar? Let's say that I want to have folders or containers or groups for: video addons, shopping addo… (read more)

Hello

Is there way how to organize my addons to groups on firefox toolbar? Let's say that I want to have folders or containers or groups for: video addons, shopping addons, searching addons, tabs addons, ... (see attached image).

Asked by Mike_BossO 2 years ago

Last reply by Terry 2 years ago

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Change Email address in Firefox Account

My email account has been discontinued due to identity theft. I can't log into my Firefox account without entering a confirmation code that is being sent to a nonexisten… (read more)

My email account has been discontinued due to identity theft. I can't log into my Firefox account without entering a confirmation code that is being sent to a nonexistent email address. What is the work around for adding a new email address? William Friedman [email]@gmail.com

Asked by FRIEDMAN26 2 years ago

Last reply by NoahSUMO 2 years ago

  • Solved
  • Archived

emailing weblinks from Firefox using mail - need to pick alternate method

My new Windows 11 laptop forces me to use the "Mail" app to forward links by email using the "email a link to this page" utility feature in the Firefox toolbar Prior to … (read more)

My new Windows 11 laptop forces me to use the "Mail" app to forward links by email using the "email a link to this page" utility feature in the Firefox toolbar Prior to this, my old laptop would just use Outlook which was quicker/better.

The multi-step method using Mail was cumbersome so in trying to designate Outlook as the sending vehicle over Mail, I designated a non-performing solution which is now preventing me from emailing links (and captured webpage info) at all. I would like to migrate back to Mail or find the correct choice for Outlook but the "email a link to this page" in the Firefox toolbar does not work now as a result of my poor choice.

Anyone know how to fix this? I have "restored factory defaults" and other on the toolbar features but does not help. This was apparently an unrevocable choice.

John

Asked by John Buttles 2 years ago

Answered by James 2 years ago

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Accounts abote firefox.com & firefox.com.cn

I found that the accounts of the domain name account.com.cn and account.com do not seem to communicate with each other, which will affect the information synchronization … (read more)

I found that the accounts of the domain name account.com.cn and account.com do not seem to communicate with each other, which will affect the information synchronization of different devices.

Asked by junhao16 2 years ago

Last reply by Paul 2 years ago

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Firefox changed my password, but didn't save it!

Hey Firefox Team, Earlier this evening, I was doing a little security update and changing the password to my Twitter and email addresses. Standard stuff. Firefox suggest… (read more)

Hey Firefox Team,

Earlier this evening, I was doing a little security update and changing the password to my Twitter and email addresses. Standard stuff. Firefox suggested a secure password and I agreed; Firefox came up with a good one. The key icon in the URL bar showed a little message that said it had saved the passwords. Hooray.

It turns out, it didn't update my passwords at all and now I am locked out of my accounts. Firefox hasn't saved these new passwords it came up with and I'm stuck with my old ones which, obviously, don't work.

What can I do?

Asked by JTD 2 years ago

Last reply by cor-el 2 years ago

  • Archived

URL Not Update

Hello, I have issue in firefox for URL not update. I have describe details scenario in below. Ref Url: https://new.axilthemes.com/demo/react/blogar/post-list Step:-1: … (read more)

Hello,

I have issue in firefox for URL not update. I have describe details scenario in below.

Ref Url: https://new.axilthemes.com/demo/react/blogar/post-list

Step:-1: Visit Mentioned above URL.

Step-2: Change Page from Navbar Page menu and change any one.

Above two step no any issue. Step-3: Follow again Step-1; Step-4: Disturbed URL like this ( https://new.axilthemes.com/demo/react/blogar/post-list1111111) but make sure after URL change do not page refresh. Step-5: Now you can change Page from Navbar Page menu and change any one. Observe Behavior your page changed but URL not refresh and this is only happened only firefox browser.

Asked by sumitdarji1991 2 years ago

Last reply by sumitdarji1991 2 years ago

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When I update my website they can't be seen by the public. When I press the update button I get a message saying it can't update as another website has embedded it. What can be done to rectify this problem please?

When I update my website, It is unable to make the update public as the message that comes up tells me another website has embedded mine. How do I rectify this problem pl… (read more)

When I update my website, It is unable to make the update public as the message that comes up tells me another website has embedded mine. How do I rectify this problem please?

Asked by benfleettheatreschool 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Hardware Acceleration "available by default" but not working

Hi. I have an older computer from 2007 with Windows 7 Ultimate 32-bit fully updated on it, as well as an Intel Pentium M 2.3 GHz, 2 GB RAM, and an ATI Mobility Radeon X60… (read more)

Hi. I have an older computer from 2007 with Windows 7 Ultimate 32-bit fully updated on it, as well as an Intel Pentium M 2.3 GHz, 2 GB RAM, and an ATI Mobility Radeon X600 with the most recent Windows Update driver, which is 8.561.0.0 from Dec 1st 2008. I also have "DirectX End-User Runtimes (June 2010)" installed (had it before, and just reinstalled it anyway). And as I said, it's fully updated, meaning it also has the DirectX 11.1 update installed.

I installed the newest Firefox on it, and going on `about:support`, Hardware Acceleration tells me it's available by default but it's not working anyway (either "unavailable by runtime" or "failed by runtime", saying either that WebRender failed initializing, or that it failed acquiring a D3D11 device, and no idea why, because I think I just reinstalled it with the Microsoft DX installed from their download pages(?).

What does that mean? How can I fix this and get it to work? I could really use HW acceleration on this old thing. I've already disabled disk cache, and now the only issue is the high CPU bottleneck on it if I watch a video or do other rather intensive thing (even though the video is at 360p). [By the way, congratulations, this is the fastest browser I've found, and disabling disk cache and changing memory cache capacity are really very useful options, so thank you so much].

Does it help if I saw dxdiag says there was a problem with DirectShow, even though if I ignore the error, DirectShow, Direct3D and APG textures are still "Activated"? (If I don't ignore the error, dxdiag crashes)

I can provide any other required information. Thank you.

Asked by Edw590 2 years ago

Last reply by Edw590 2 years ago

  • Solved
  • Archived

when I try to download the QU210Installfiles.exe FireFox adds a .jpg to it making it QU210InstallFiles.exe.jpg

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it change… (read more)

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it changes it to QU210InstallFiles.exe.jpg and I cannot there for install the program because it has the .jpg added to it and it wants to open in windows media viewer instead. It never use to do this, what have you guys done....uuhhhh, any help would be nice and I thank you. Daniel Goggia

Asked by danielos2 2 years ago

Answered by danielos2 2 years ago

  • Archived

Broken search

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the a… (read more)

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the address bar, but it doesn't work, the google search bar doesn't work either, no matter what setting, your search ends up in the address bar, with all the updates, they don't fix crap on here, when someone makes a complaint, FIX THE CRAP, I don't need to ask 100 people why it wont work, just FIX IT!!

Asked by crapjunkmail 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Reliable Tab Management extension for multiple devices?

Hello, all: I thought I could try posting here about finding a reliable tab management extension for Firefox or a program so I can sync the open pinned tabs I have on my… (read more)

Hello, all:

I thought I could try posting here about finding a reliable tab management extension for Firefox or a program so I can sync the open pinned tabs I have on my laptops and phone with each other so I can be sure to refer to certain tabs when I'm not home or something outside of trying different extensions to see if it'll be done. That way, I can know I can be able to refer to what I need to find rather than having to go home to look on my laptop if I'm not home or something. Thank you in advance if you reply to this.

Asked by Anduma22 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

My malware app is reporting a Trojan.YZST.9002 loaded from Firefox executables

My System Mechanic malware search system has quarantined a virus located in two Firefox locations: Virus is W32/Trojan.YZST-9002 LOCATE IN: C:/PROGRAM FILES/MOZILLA FIREF… (read more)

My System Mechanic malware search system has quarantined a virus located in two Firefox locations: Virus is W32/Trojan.YZST-9002 LOCATE IN: C:/PROGRAM FILES/MOZILLA FIREFOX/UNINSTALL/HELPER.EXE C:/PROGRAMFILES/MOZILLA FIREFOX/MAINTENANCE SERVICES_UNINSTALL... I will use the delete process and remove them and watch for future loads.

Asked by Jim 2 years ago

Answered by Jim 2 years ago

  • Archived

cookie selection

Skysports.com always asks me to select cookie options. Allow or View options and reject. I always choose the second one. The problem is. I can never choose the options. … (read more)

Skysports.com always asks me to select cookie options. Allow or View options and reject. I always choose the second one. The problem is. I can never choose the options. Opera browser, a better browser than this one, shows the options and allows me to choose. Sky just shows the same box every single page and I have to go through the same sequence every time.

Your cookie options

Sky and its trusted partners need your permission to store and access cookies, unique identifiers, personal data, and information on your browsing behaviour on this device. This only applies to Sky Sports. You don’t have to accept, and you can change your preferences at any time via the Privacy Options link at the bottom of this screen. If you don’t accept, you may not see some personalised ads and content. If you are a Sky customer, we may personalise ads and content by using the Sky account and product information we hold about you. Find out more about how your data is used below:

Cookies, device identifiers, or other information can be stored or accessed on your device for the purposes presented to you.

Ads and content can be personalised based on a profile. More data can be added to better personalise ads and content. Ad and content performance can be measured. Insights about audiences who saw the ads and content can be derived. Data can be used to build or improve user experience, systems and software.

Precise geolocation and information about device characteristics can be used.

If you don’t want to accept, please select View options or reject below where you can also see how and why your data may be used. You can also see where we or our partners claim a legitimate interest and object to the processing of your data.

Asked by pete_scott2 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

VP9 HW decoding not available with AMD GPUs on macOS

Playing back 4K YouTube videos on macOS uses software decoding, when the only GPU available is from AMD, despite the GPU being capable of VP9 decoding. Unsure if macOS's … (read more)

Playing back 4K YouTube videos on macOS uses software decoding, when the only GPU available is from AMD, despite the GPU being capable of VP9 decoding. Unsure if macOS's AMD drivers just don't have VP8/VP9 decoding baked in at all.

Asked by Piipperi 2 years ago

Last reply by Piipperi 2 years ago

  • Archived

Firefox PDF viewer shipping label barcodes are bad

When I use the firefox 104.0.1 pdf viewer to print shipping labels they look fine in the preview but when I print them the barcodes are missing all the small lines and wh… (read more)

When I use the firefox 104.0.1 pdf viewer to print shipping labels they look fine in the preview but when I print them the barcodes are missing all the small lines and where it says P or F up in the top left box it just prints some block looking thing. Prints fine from Adobe or Preview. Mac Big Sur .

Asked by Joey C 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

How do I lock bookmarks on the bookmark tool bar?

I'm a gamer and alt+tab considerably often. Most of the time I end up on FireFox because I need to look at a map or browse reddit while I'm in queue. However, whenever I … (read more)

I'm a gamer and alt+tab considerably often. Most of the time I end up on FireFox because I need to look at a map or browse reddit while I'm in queue. However, whenever I alt+tab frequently a bookmark will get selected as if I am clicking and dragging. The bookmarks on the bookmark tool bar always end up in different places. Is there a way to lock these links in place so I can't move them or do I have to resign myself to fixing it every day?

Asked by Vileynye 2 years ago

Answered by Vileynye 2 years ago