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How can i stop google pages from popping up

The google page keeps showing up every 20seconds, I try to close the page down but it keeps popping up and I do not know how to stop it. Please can you assist. Thanks… (read more)

The google page keeps showing up every 20seconds, I try to close the page down but it keeps popping up and I do not know how to stop it.

Please can you assist.

Thanks

Sabrina

Asked by Uju WC 6 days ago

Last reply by jscher2000 - Support Volunteer 6 days ago

Claude Convesation Capture addon

This question is about a specific Firefox add on. I have not used extensions or add ons previously and am concerned about the safety of the one I want to upload: Claude… (read more)

This question is about a specific Firefox add on. I have not used extensions or add ons previously and am concerned about the safety of the one I want to upload: Claude Conversation Capture.

The page says it will require permission to Download files and read and modify the browser’s download history (which is fine) and Access your data for all websites (which scares the heck out of me.)

How can I safeguard my privacy and data to prevent a breach and maintain proper security if I download this add on?

Can anyone help with this please? The add on would be extremely useful but not at the expense of my security and privacy.

FWIW I am #notageek and very tech challenged, so please explain anything I need to know in ordinary language I can understand (will be greatly appreciated.)

Thank you!

Asked by Nancy Boyd 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

1Password extension requires multiple unlocking

I’m using Firefox version 134.0.2 in MacOS 15.2 with 1Password version 8.10.56 for Mac. The 1Password extension is enabled and the app is open and unlocked but each time … (read more)

I’m using Firefox version 134.0.2 in MacOS 15.2 with 1Password version 8.10.56 for Mac. The 1Password extension is enabled and the app is open and unlocked but each time I open a site requiring login and password I get a pop-up telling me to, “Press the 1Password icon in your browser’s toolbar to unlock.” This requires me to unlock 1Password again to enter the site’s login/password combination. Not sure if this is a Firefox or 1Password issue but it’s annoying. Any thoughts on a resolution? Thanks

Asked by Colin 3 months ago

Last reply by karl Shewmake 1 week ago

"Firefox could not download the search plugin from amazon"

Hi all, I'm an English speaker in Germany, and I'm trying to add amazon.de as a search shortcut, using the official steps (right click on address bar, choose 'add Amazon… (read more)

Hi all,

I'm an English speaker in Germany, and I'm trying to add amazon.de as a search shortcut, using the official steps (right click on address bar, choose 'add Amazon').

However, I'm getting the following error: Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

I've seen similar calls for help that seem to stretch back years, but alas they appear to have had slightly different symptoms/solutions that don't seem to apply to my situation.

Cheers.

Asked by getmikestevens 1 week ago

Last reply by Agent virtuel 1 week ago

why cant I rate an add-ons ?

Why there is no way for me to review or rate add-ons for the Firefox? Many years I am using Firefox and sometimes I just cant understand what a strange bugs I am facing. … (read more)

Why there is no way for me to review or rate add-ons for the Firefox? Many years I am using Firefox and sometimes I just cant understand what a strange bugs I am facing.

Asked by Gabriel Sharon 2 weeks ago

Last reply by James 1 week ago

an Avira pop up that wouldn't go away until I rebooted

I was in the middle of a bunch of work and this Avira pop up showed up blocking 1/3 of the screen. Probably a scam, but no way to get rid of it. Finally I had to reboot. … (read more)

I was in the middle of a bunch of work and this Avira pop up showed up blocking 1/3 of the screen. Probably a scam, but no way to get rid of it. Finally I had to reboot. I googled options and none of them worked. I have been getting Avira "scare tactics" but they were easy to close. But this was extremely annoying. If this continues, how to I get rid of it??

Asked by jpasco 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

How To Display Actual Mozilla Pages Display In Dark Mode

Is there anyway to force actual mozilla pages to be displayed in a dark mode instead of the blinding white background that hurts my eyes to view ? Thanks, David … (read more)

Is there anyway to force actual mozilla pages to be displayed in a dark mode instead of the blinding white background that hurts my eyes to view ? Thanks, David

Asked by David 3 months ago

Last reply by xoferif 2 weeks ago

Add Blocking

Some sites I use will not let me use them unless I stop using add blocking. I have not installed an add blocker so I am thinking it must be one in Firefox. Assuming this… (read more)

Some sites I use will not let me use them unless I stop using add blocking. I have not installed an add blocker so I am thinking it must be one in Firefox. Assuming this is true, how can I discontinue the add blocker at a specific site so I can access/read/use its contents. Thank you in advance for any help you may be able to provide. Ken

Asked by Ken 3 weeks ago

Last reply by Agent virtuel 2 weeks ago

Youtube ads blocked

Good morning, Youtube has blocked my access because Firefox blocks the ads. This happens only on Firefox not on other browsers. I have the ads blocker disabled in the se… (read more)

Good morning,

Youtube has blocked my access because Firefox blocks the ads. This happens only on Firefox not on other browsers. I have the ads blocker disabled in the settings (see picture attached). Could you please tell me how to get this resolved. Regards.

Asked by etex.ramanaidou 2 weeks ago

Last reply by markwarner22 2 weeks ago

YouTube Download Not Functions - Latest Version - Upgraded to Pay for Lifetime

I have installed to Firefox Extension - the latest version - and have paid $19.99 for the lifetime version with updates ... (may have been 1 year - not sure) - however, t… (read more)

I have installed to Firefox Extension - the latest version - and have paid $19.99 for the lifetime version with updates ... (may have been 1 year - not sure) - however, the sidebar will not recognize any of the YouTube Videos for download.

Please advise!

Dr. Mark Redd [edited emails from community support forum]

Thank you!

Asked by Dr. Mark Redd 2 weeks ago

Last reply by markwarner22 2 weeks ago

Extensions not working

Whay have extensions stopped workong with latest Firefox update. E.g. Last pass is listed as an installed extension but clicking in the installed list just gives a settin… (read more)

Whay have extensions stopped workong with latest Firefox update. E.g. Last pass is listed as an installed extension but clicking in the installed list just gives a settings page, and there is no button to enable pinning to the top bar, so I can't access Lastpass at all in this way. Have updated Firefox to 134.0.2 and reinstalled the Last Pass extension but no change. Previously I have been able to pin Lastpass extension to the top bar next to the Download icon. Other icon that do work: Pocket, Download, Account, Noscript, Duckduckgo search, ABP and jigsaw piece. When will this get fixed pleased?

Asked by acflack 3 months ago

Last reply by jonzn4SUSE 3 weeks ago