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An error msg comes up: Import failed unexpectedly, more information may be available in the Error Console.

But I don't know where that is.

My emails seem to have stopped since your last update.

Every time I read an email, a tab shows up at the top of my screen. Soon there is a long string of tabs. What is the purpose of these? I have no use for them and they confuse me. How can I delete them all easily and quickly, such as using a keyboard shortcut?

The latest Thunderbird releases have been crashing regularly, with these submitted reports. I'm trying to ascertain what I need to do to mitigate or eliminate the crashes.

bp-fff7f0cc-3bcf-4863-a97a-2da0b0241109 (submitted 5 minutes ago) bp-211988fe-edbc-4bd6-9f0b-22b8a0241109 (submitted 21 minutes ago) bp-e1d549ea-2933-4ed2-8bac-6c2ed0241108 (submitted 1 day ago) bp-0ec18bc9-e38b-4252-85e7-0cb5e0241108 (submitted 1 day ago) bp-44316ba1-928c-49e8-b7f0-3ac140241105 04-Nov-24, 7:22 PM bp-62666d35-b069-44c2-ab2c-3b6950241105 04-Nov-24, 7:22 PM bp-0631d697-4a78-482a-b0df-db8810241105 04-Nov-24, 7:22 PM bp-6d6b5962-f140-4532-b272-1f9bf0241105 04-Nov-24, 7:22 PM

etc, ad nauseum going back to 03 October.

Why is my email slow or fails to send? Why am i regularly asked to input the password sometimes several time a day.

I am in the UK using the BT email address

Security is Bit-defender premium total security

Thunderbird V 128.4.3esr (32-bit) on a Windows10 pc

Thank You

Hello, dear volunteer!

I am experiencing a problem with Thunderbird (Version 128.8.1esr, 64-bit) in that I am unable to use it to send messages. Regardless of the message length (whether long or short), I consistently receive back the same error diagnostic, as shown in the image I have uploaded.

Could you please help me with this issue?

Thank you! Armando

N.B.: For the time being, I have no trouble whatsoever in receiving messages.

Hello,

Please apologize my errors, english is not my mothern language. So, my vocabulary may have some lack, and the terms i use to describe some menu's elements are not the one used on the english version.

Last friday, Win 10 update itself. Cause a lot of trouble. I've uninstall this update and all seem to be well again. With Thunderbird, the main problem was i was unable to send a message : smtp problem (which is not due to thunderbird nor from my mail provider, but from W10's update) But there still a problem with my beloved thunderbird : - the templates i use are inactives. When i double-click on them, nothing happen. Even with right-click, "new message from template" : nothing

The only way to use them is to right-clic > open > open in a new [tab/window] > copy and paste in a new message... Even "Modify as a new message" is not working except if i first open it in a new window (and then, when in this new window, CTRL+E).

Before that mess, i was running 128 ESR (up to date).

In desperation, i've done that : - Testing new install of 128 ESR with no uninstall of previous version : same problem - Testing new install of 136, with no uninstall : same problem - Done these both again with uninstall : same problem.

Restarting my computer each time, off course (some much time lost from this morning... ) That's feel me crazy !

I will be grateful to have some help.

PM

PS : W10 because it's my work's computer. No choice for the moment

Not me. CTRL+SHIFT+F should execute Search Messages as per the Edit > Find menu shortcut. Here on Inbox (which is empty), it does nothing. On a local folder, it jumps to Inbox!

CTRL+N works fine.

Thanks.

I can no longer move emails to the folder of my choice. If I drag and drop an email into a folder it never goes there, sometimes it does nothing, sometimes the email disappears like it moved but it never ends up in the folder I drop it into, I search all the folders I have created and the email I moved is GONE! I look in the "Trash" bins I can find and the email is GONE!

Version 128.8.0esr (64-bit) I tried too update the version that is an exercise in confusion.

Side note, the only way to copy and paste the version number is using the keyboard, if you highlight the text in ABOUT, right click it does nothing! No popup window giving you the option to copy. First time in 30 years I have seen this problem.

Thanks in advance.

I had all my emails and folders visible within Thunderbird desktop windows version I changed hosting providers and adjusted server settings I can now only see emails per the new host and not all the ones I had before I thought they were downloaded? How do I download a local copy of all my emails? Thanks R

I have uninstalled and reinstalled Thunderbird several times on this computer to no avail. This suddenly started a few days ago. Outgoing messages only, any email to anyone.

As of yesterday, 3/18/25, I can no longer dismiss or pause and calendar notifications. The drop down works but the dismiss or pause doesn't work. All I can do is close the Window. This seemed to start after a Microsoft update/restart. Gee, who'd a thunk it? Jeff

I've been using the Calendar for a long while I think I set it up when using the Lightening add-on. I used to be able to add a Custom Email reminder from the Set up Reminders dialog. The Choose a Reminder Action had the option to send an email. This option has disappeared. The only thing I have done is to add a Google Calendar so I can use it along with my phone's calendar. The events created before this issue still show the email notification on the tab.

Can anyone explain what has happened to cause this and what action I can take to get the email reminders back?

我的邮件客户端为128.7.1，用的时IMAP协议。在客户端界面显示收件箱（包括收件箱下级文件夹）总共大小为78GB,但是在%appdata%中的thunderbird文件夹却有恐怖的795GB！！！我尝试压缩收件箱但显示只压缩了7.5GB。。有人知道这是什么问题吗？我应该怎样减小%appdata%中的thunderbird文件夹的大小？谢谢。

I must move all my personal emails from my Thunderbird email on my work PC to my personal Thunderbird email on my MacBook. I would like to combine them and have access to all at once.

I have moved all my personal emails on my work PC into one folder labeled “Personal.”

I would be ok moving the personal emails to the local TB drive on Mac if recommended.

All I can seem to find when I search the knowledge base is how to move Thunderbird from old to new. And in those instructions they overwrite the profile on new. I am already actively using Thunderbird on my Mac so what I must do is merge pc TB to Mac TB but I have not been able to find instructions. It’s been a long time since I’ve been on a Mac so I’m re-teaching myself. I’m much more fluent on the PC right now.

For me there is nothing that compares to Thunderbird. I’ve been using TB for 25 years and have not found anything that compares.

Thank you for you assistance!

I am able to use quick search on all of my folders EXCEPT the Sent folder and it's sub folders.

Example: When in the Inbox, I type part of someone's email and I see all the emails with that as part of the email address. BUT, when I do this for the SENT folder and any of the sub folders and nothing comes up. Even folks that I email several times a day it does not find them

When I put Thunderbird into Troubleshoot mode, the quick search works.

Another issue is when doing a global search for all folders, I will see something in sent, but when I click on it, Thunderbird does not find the email. This happens with the SENT folder only.

I have tried a few solutions, including rebuilding the Global Database and making sure this folder is part of that.

what am I missing?

Thanks for any help Chris