Showing questions tagged: Show all questions
  • Solved

Thunderbird: Email is broken, all gone, Only “chat” window shows.

Thunderbird: 128.5.1esr (64-bit) Using the provided interface I am unable to find any of my email, or get “chat” to go away. I am quite frustrated. What can I do? … (read more)

Thunderbird: 128.5.1esr (64-bit)

Using the provided interface I am unable to find any of my email, or get “chat” to go away.

I am quite frustrated. What can I do?

Asked by frisbin 1 day ago

Answered by frisbin 18 hours ago

  • Solved

I get an error when I try to compact the Trash (after deleting emails)

I get an error when I try to compact the Trash (after deleting emails). I am able to compact all others with no problems. See the jpg image file attached. Thanks. Brad … (read more)

I get an error when I try to compact the Trash (after deleting emails). I am able to compact all others with no problems. See the jpg image file attached. Thanks. Brad

Asked by Brad Young 6 days ago

Answered by Gianvittorio Negri 1 day ago

  • Solved

Filter e-mails involving only a single specific domain

I am trying to set-up a filter that matches e-mails having all their contacts (sender, recipients, ...) from a single fixed domain (e.g. company.tld). It means that any e… (read more)

I am trying to set-up a filter that matches e-mails having all their contacts (sender, recipients, ...) from a single fixed domain (e.g. company.tld). It means that any e-mail having at least 1 contact (sender/recipient) not from company.tld would not trigger the filter. Is there a way to do this with standard Thunderbird filters? I also tried to use a regexp on the header with FiltaQuilla extension but it is not trivial.

Any help would be welcome. Thanks, Olivier

Asked by bartounet 3 days ago

Answered by bartounet 3 days ago

  • Solved

Thunderbird Text Color Change not Working

Hi there- After a round with ChatGPT and many o' google searches, I still have not found the reason why the text color change tool in the formatting bar in Thunderbird (1… (read more)

Hi there- After a round with ChatGPT and many o' google searches, I still have not found the reason why the text color change tool in the formatting bar in Thunderbird (128.5.1esr) for Mac is not working.

Specifically, I see other HTML formatting working when composing an email, but I do not see any color changes. I have enabled and disabled the formatting bar; changed the sending format between Plain and HTML; unchecked Default Text Colors....and a few more steps I may be forgetting.

Any help here would be greatly appreciated.

Thanks!

Asked by Ron Cicero 3 days ago

Answered by sfhowes 3 days ago

  • Solved

Compose window: reduce wasted space and increase space for headers?

Hi, Please see the attached image. In the header section of the compose window, the header fields and field labels are indented from the left edge of the window. This d… (read more)

Hi,

Please see the attached image.

In the header section of the compose window, the header fields and field labels are indented from the left edge of the window. This design wastes space and reduces the space available for the "From", "To" and "Subject" fields. The designers seemed to assume that everyone would use a very wide compose window. But text is composed and read more easily in a narrower column of text. The attached image shows a typical width in my use. Note that the sender's e-mail address does not even appear and the sender's e-mail account name is truncated.

Question 1: Why was the window designed this way? (Am I not understanding something?)

Question 2: Is there some way to move field labels and fields, perhaps with a setting in the Config Editor, to the left edge of the window?

Question 3: How does a person suggest/request a design change?

Many thanks for any help.

Rick

Asked by mozilla664 3 days ago

Answered by mozilla664 3 days ago

  • Solved

Deleting 2nd email account in Thunderbird

I am having difficulty with send and receive from a second email address provided by an organisation. Could you provide details of how to delete the 2nd email address cur… (read more)

I am having difficulty with send and receive from a second email address provided by an organisation. Could you provide details of how to delete the 2nd email address currently on my installed version of Thunderbird (128.5.0esr 64 bit).

After deleting I will wait for Support team to resolve their end of the issue before I reinstall the 2nd email account

Asked by Bernard Gesling 5 days ago

Answered by Bernard Gesling 4 days ago

  • Locked

Problems With Thunderbird and Verizon.net e-mail (AOL)

We use Thunderbird as our e-mail client on multiple computers. We also have multiple e-mail providers. On one of our computers we can receive but not send in one of the v… (read more)

We use Thunderbird as our e-mail client on multiple computers. We also have multiple e-mail providers. On one of our computers we can receive but not send in one of the verizon.net e-mails configured in Thunderbird. All of the critical outgoing settings, are the same except for the e-mail address, Description: Verizon Online, Sever Name smtp.verizon.net, Port 465 Connection Security Normal Password, user name different for each account. I have looked around on the Web and not found any solutions that worked. Thanks very much.

Asked by gdhhunt1 4 days ago

Last reply by Wayne Mery 4 days ago

  • Solved

Correcting Message Dates Corrupted by Apple Mail

In 2016, whilst importing emails into Apple Mail, about 20,000 email were given the date and times of the import instead of the date from the Received Header. Luckily Th… (read more)

In 2016, whilst importing emails into Apple Mail, about 20,000 email were given the date and times of the import instead of the date from the Received Header. Luckily Thunderbird has retrieved the emails from my IMAP server and given them what appear to be the correct dates. Meh knowledge of the tech behind this is very limited. Anyway, my question is, how can I export a fresh mbox or other format of mail folder with Thunderbird applying the correct dates to each of the messages?

Asked by Yancy 6 days ago

Answered by Yancy 4 days ago

  • Solved

Connection Refused

After Thunderbird just updated to Version 128.5.0esr today, now all my accounts are saying that the connection is refused. This is coming from three different email serv… (read more)

After Thunderbird just updated to Version 128.5.0esr today, now all my accounts are saying that the connection is refused. This is coming from three different email services that I have accounts on. I'm assuming it's not an issue with those servers as I can access them just fine with a different email client, and I didn't change any settings. Yesterday it worked, today it doesn't. Only thing that seems to have changed is Thunderbird got updated.

Asked by magic88889 1 week ago

Answered by magic88889 4 days ago

  • Solved

Thunderbird: working on a plane

Dear all, I am unable to delete or archive Thunderbird e-mails offline, such as on a plane. In the past, this was possible. Now, I can only do so if I am on-line. Can so… (read more)

Dear all, I am unable to delete or archive Thunderbird e-mails offline, such as on a plane. In the past, this was possible. Now, I can only do so if I am on-line. Can someone perhaps help? Thanks. Walter

Asked by Walter Leal 4 days ago

Answered by david 4 days ago

  • Solved

TB 128.5.0 Error message when saving emails with attachments

Getting a "false" error message when saving to Sent mail folder in Gmail.   TB is giving a "Your message was sent but a copy was not saved in your sent folder........"  (… (read more)

Getting a "false" error message when saving to Sent mail folder in Gmail.   TB is giving a "Your message was sent but a copy was not saved in your sent folder........"  (see attached).   

When going to Gmail on Chrome, I see that the messages have indeed been saved.

I am using IMAP, and the SENT frolder on Gmail has been selected.

Asked by telrod11 5 days ago

Answered by sfhowes 4 days ago

  • Solved

"Open in conversation" is grayed out, shortcut also doesn't work

Since updating Thunderbird lately to 128.3.3esr (64-bit), "Open in conversation" is grayed out, SHIFT+CTRL+O shortcut also doesn't work. There is a small chance it happen… (read more)

Since updating Thunderbird lately to 128.3.3esr (64-bit), "Open in conversation" is grayed out, SHIFT+CTRL+O shortcut also doesn't work. There is a small chance it happened on a previous update, I'm not sure. This function is something I use regularly so this bothers me greatly. I tried rebuilding the global database according to https://support.mozilla.org/en-US/kb/rebuilding-global-database with no luck - the problem persists. The file now has 1,18 MB, I'm quite certain it was significantly larger before. The problem occurs in all accounts I have and it worked on all of them before. Threading itself works properly if I go to View>Sort by>Threaded so the messages are recognized as threads properly.

Asked by Tomasz 1 month ago

Answered by sfhowes 1 month ago

  • Solved

How to view full headers in V128+

How do you view full headers, these days? Supposedly View > Header > All, but in my version, View > Header does not exist, either when viewing in list format, or… (read more)

How do you view full headers, these days? Supposedly View > Header > All, but in my version, View > Header does not exist, either when viewing in list format, or even after opening the actual email.... Thanks.

Asked by hornetster 1 week ago

Answered by david 1 week ago

  • Solved

How can I change the background colour of a reply or forwarded message I am composing?

I have received an HTML-formatted message, which arrived with a red background colour. When I reply or forward that message, the message composition window appears with t… (read more)

I have received an HTML-formatted message, which arrived with a red background colour. When I reply or forward that message, the message composition window appears with the same red background colour, and with black text. The resulting black text on a red background is hard to read.

How can I change the background colour of the reply or forwarded message which I am composing? How can I override the background colour set by the sender in the original message?

Note that I am asking about the background colour of a message which was set by the sender. I am not asking about how to set the default colour of messages I compose from scratch. Nor am I asking about how to set the background colour of Thunderbird windows or UI elements.

Thank you in advance.

Asked by Jim DeLaHunt 1 week ago

Answered by Jim DeLaHunt 6 days ago

  • Solved

Contacts list not in alphabetic order.

When sending an email the contacts list in the left sidebar is not in alphabetic order, which is not very convenient. It used to be, but I don't know why it changed. Rega… (read more)

When sending an email the contacts list in the left sidebar is not in alphabetic order, which is not very convenient. It used to be, but I don't know why it changed. Regards, Alan

Asked by a.j.moore 6 days ago

Answered by david 6 days ago

  • Solved

Thunderbird subscribe window shows no folders (Outlook IMAP)

Background I wanted to give Thunderbird a shot because I really, really got tired of Outlook and their shenanigans. About 2 months ago, I tried it a first time and had an… (read more)

Background I wanted to give Thunderbird a shot because I really, really got tired of Outlook and their shenanigans. About 2 months ago, I tried it a first time and had an issue that prevented me from sending emails from my Hotmail email accounts. I gave up after a week of troubleshooting.

Outlook has come up with more bugs and shenanigans, so I tried again, convinced that there had to be a solution. And I found one. If anyone is interested, I was getting the error "Login to server outlook.office365.com with username <...> failed", and the way I fixed it was by replacing "hotmail.com" with "outlook.com" in the server settings. However, not all is fixed yet.

Current problem I noticed that the messages in my Outlook mail (other than the inbox) are not syncing properly. When I start TB, it appears to sync folders because I have seen new emails in subfolders already. However, if new emails come in while TB is open, it only syncs them if they are in my inbox.

I have looked around already and found that when I right-click that email account and I choose "Subscribe...", it presents me with an empty list and I can't see or enable/disable any folder subscriptions (refresh does nothing). This is strange because of 2 reasons: 1. All my subfolders are there, and they seem to sync when I start up TB. But even if I immediately open the subscribe window, the list is empty. 2. I have a total of 4 email accounts configured, 2 Outlook and 2 Gmail. All except for 1 Outlook account show me the list of folders in the subscribe window, so that made me think it was something in my Outlook account settings. However, nothing I can find there seems to be helpful.

Does anyone have an idea on how to fix this? I'd rather not close and re-open my TB app each time I want to check for new messages. I really want to give TB an honest chance but it's not making it easy for me to like it right now.

Asked by jef.van_laer 1 month ago

Answered by jef.van_laer 1 month ago