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Upgrade made Thunderbird on Mac unusable

I have my Mac and thunderbird set to auto-update, so I am not sure where the culprit lies. But my system did a Mac update and a Thunderbird update both recently. I'm no… (read more)

I have my Mac and thunderbird set to auto-update, so I am not sure where the culprit lies. But my system did a Mac update and a Thunderbird update both recently. I'm now on Sonoma 14.3.1 and Thunderbird 15.8.1. When I started thunderbird it spun for 10 minutes. I thought it was locked up initially, did it again and even tried starting in safe mode. But after about 10 minutes, it eventually stopped. Problem was all my calendars won't display. I can add or remove either. The interface is barely responsive, and it crashes after a few minutes. I started Thunderbird from the command line to see if I could monitor the errors. I get about 100 of the following:

2024-03-10 14:06:22.361 thunderbird-bin[17189:518538] Rethrowing (from nts_ValueForProperty:) NSInternalInconsistencyException: Unhandled error (NSCocoaErrorDomain, 134092) occurred during faulting and was thrown: Error Domain=NSCocoaErrorDomain Code=134092 "(null)" CoreData: error: Unhandled error occurred during faulting: Error Domain=NSCocoaErrorDomain Code=134092 "(null)" ({ })

Anyone having similar errors, or any ideas on a fix?

Thanks,

Roberto

Asked by firefox2735 6 months ago

Last reply by Wayne Mery 1 week ago

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Cannot locate Thunderbird profile folder on Windows 11

I'm trying to move Thunderbird to a new PC. Both PC's are running Windows 11. I've followed the instructions for locating my profile. According to "Troubleshooting Inf… (read more)

I'm trying to move Thunderbird to a new PC. Both PC's are running Windows 11. I've followed the instructions for locating my profile. According to "Troubleshooting Information" my profile is supposed to be located at "C:\Users\photo\AppData\Roaming\Thunderbird\Profiles\k6i7koof.default-release\Mail\Local Folders". When I click on the "Open Folder" button, I receive an error message that the folder does not exist. When I try navigating to the folder manually, I can not find a "Thunderbird" folder under "AppData\Roaming". I've selected "Show Hidden Files/Folders" under Windows Explorer. I know my profile exists because I can access a set of Local Folders when I'm in Thunderbird. I'd really like to move those folders over to my new PC. Any help to find the profile folder will be much appreciated.

Asked by Larry (Nibimocs) 6 months ago

Answered by Larry (Nibimocs) 6 months ago

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Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024?

Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024? What do you recommend? "Action Needed –… (read more)

Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024? What do you recommend?

"Action Needed – You may lose access to some of your third-party mail and calendar apps

Update your sign-in technology before September 16th, 2024 to maintain email access.

The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.


What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

Privacy Statement

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 USA"

Asked by benjamin.kurata 3 months ago

Answered by benjamin.kurata 3 weeks ago

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Copying Thunderbird messages to external drive

TBird 102.2.1 - just updated . . . and discovered that doing so caused several folder modifications I had just completed in the previous version disappeared. Really, rea… (read more)

TBird 102.2.1 - just updated . . . and discovered that doing so caused several folder modifications I had just completed in the previous version disappeared. Really, really helpful . . . not.

Was in the midst of copying email files/messages to an external drive; 3/4 of the way through, in checking the "finished product" over there on the external, I discovered that -- regardless of what date the email had originally, TBird was changing all of the message dates to today's! That's really, really useful . . . I guess . . . in someone else's reality. My reality is that when I'm backing up email messages I have a reasonable expectation that they will each accurately reflect everything associated with the original(s).

So: How does one tell TBird to leave the original date(s) alone and copy the message(s) intact?

Guess it's now looking as if I will have to start this process all over -- and attempt to not seriously begrudge a program that makes such an unwarranted and unexpected change . . .

Thanks for any helpful information; appreciated.

Asked by Hikermann 2 years ago

Last reply by Matt 2 years ago

Error in Migrating Thunderbird Profile to new PC

Hi, am getting this error and am unable to use our new PC as this Thunderbird mail app is failing to migrate the profile from the other windows PC. Need your help asap… (read more)

Hi, am getting this error and am unable to use our new PC as this Thunderbird mail app is failing to migrate the profile from the other windows PC. Need your help asap on how to fix this. Not very technical, so need help. I updated Thunderbird to the latest version (115.11.0 32 bit) on my old PC before copying the profile over and loading Thunderbird on this new PC which has 115.11.0 64 bit version.

Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo]

   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:659
   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:668
   _mergeLocalFolders resource:///modules/ThunderbirdProfileImporter.jsm:641
   _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.jsm:250

Asked by Rich Bell 4 months ago

Last reply by david 1 month ago

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Updated W10 to FF 116 and had cert problems

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem i… (read more)

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem is the cert DB. The doc I found says that it is cert8.db. Actually it is now cert9.DB.

What I had to do was go to task manager and kill a task that was holding the cert9.db file. Then I could rename it (cert9.old.db). Then restarted their laptop and FF came up and started fixing the cert file (as expected). This seems to have fixed their problem.

Asked by Wylbur 1 year ago

Answered by Wylbur 1 year ago

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Firefox on a chromebook, tyring to install extensions for dashlane

I have a new chromebook (Lenova Duet 3) I can install and use Firefox. I have had Dashlane (password keeper) working fine with Firefox for years. The Dashlane extensions … (read more)

I have a new chromebook (Lenova Duet 3) I can install and use Firefox. I have had Dashlane (password keeper) working fine with Firefox for years. The Dashlane extensions work with Chrome, but I can't seem to get them to work with Frefox. The Chrome search engines choices are limited; ones that I never use with Firefox. Is there something in the Chromebook environment that limits firefox capabilities? (Am I looking for something that just is not possible?) Is there a work around? (Any Linux tricks?) I also have asked the same question of Dashlane, but have not heard back yet. My imperfect solution is use Chrome when it is a known website, and the password is recorded with Dashlane, and to use Firefox for new searches, where the choice of search engines is better.

Has anyone developed a search engine where there are no "sponsored" results. I understand that it would probably not be free.

Asked by amyinavl 1 year ago

Answered by amyinavl 1 year ago

Migrating from a Windows 10 computer to a Windows 11 computer and many aspects are not working correctly

I'm migrating Thunderbird from my old Windows 10 computer to a new Windows 11 computer. I've installed Thunderbird v115.12.2 and successfully moved all my accounts, emai… (read more)

I'm migrating Thunderbird from my old Windows 10 computer to a new Windows 11 computer.

I've installed Thunderbird v115.12.2 and successfully moved all my accounts, emails, calendars, etc., to the new computer.

Several things are NOT working correctly, though:

1 - Settings will not open. Here is the message from the error console:

Error: No such tab mode: preferencesTab

   openTab chrome://messenger/content/tabmail.js:758
   openTab chrome://communicator/content/utilityOverlay.js:257
   openPreferencesTab chrome://communicator/content/utilityOverlay.js:295
   openOptionsDialog chrome://messenger/content/mailCore.js:628
   oncommand chrome://messenger/content/messenger.xhtml:1

tabmail.js:956:17

   openTab chrome://messenger/content/tabmail.js:956
   openTab chrome://communicator/content/utilityOverlay.js:257
   openPreferencesTab chrome://communicator/content/utilityOverlay.js:295
   openOptionsDialog chrome://messenger/content/mailCore.js:628
   oncommand chrome://messenger/content/messenger.xhtml:1

2 - Customize menu does not open

3 - The hamburger menu in the upper right corner does not open

4 - The spaces toolbar on the far left is missing

5 - Events and Tasks are missing from the menu

6 - My calendar is nowhere to be found - I can't find a way to access it (on my old computer, I clicked on the calendar icon in the spaces toolbar on the left side of the window)

Thunderbird on my old computer was also running v115.12.2 when I backed up the profile folder to move it.

I tried downgrading to Thunderbird v102. I had all of the same issues listed above PLUS all my accounts and emails disappeared. -- I've brought it back up to v115.12.2.

Could someone please help me get Thunderbird working correctly?

Asked by RowdyRhonda 3 months ago

Last reply by RowdyRhonda 2 months ago

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Themes & extension icons

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried… (read more)

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried switching them and they still don't display. The menu bar is black w/white letters; the toolbar is gray with white icons/letters. - My extension icons are there...sort of. If I hover over them I can see the tool tip but the icon doesn't appear on the toolbar which is light gray in color. I can live without the themes if I have to. Not so much the invisible extension icons. Any suggestions as to how I can get them to appear as they do on my Windows 10 desktop? Screen cap below. Cursor is hovered over the Undo Close Tab extension icon but where's the icon? Any suggestions as to how to troubleshoot this will be appreciated!!

Asked by MarkZ 1 year ago

Answered by MarkZ 1 year ago

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Having trouble installing Thunderbird on new machine

We just got a new computer because the previous computer died. I downloaded and installed Thunderbird on the new machine, which has Windows 11. I entered my name, email… (read more)

We just got a new computer because the previous computer died. I downloaded and installed Thunderbird on the new machine, which has Windows 11. I entered my name, email *@nc.rr.com and password. It had IMAP configuration on the screen and when I clicked 'Done', it gave me the error "Unable to log in at server. Probably wrong configuration, username or password." When I tried changing it to POP and clicked "Done", I got the same error.

There is a 'configure manually' link, but I do not know how to do that. Please let me know what I should do.

Thanks,

Bruce Elsheimer Email hidden for privacy

Asked by bcde 6 months ago

Last reply by sfhowes 6 months ago

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Downloading and saving Firefox.

Can I download Firefox and save it to a flash-drive instead of installing it? The computer I need it on has a new install of Windows 7 with IE and it will not browse. … (read more)

Can I download Firefox and save it to a flash-drive instead of installing it? The computer I need it on has a new install of Windows 7 with IE and it will not browse.

Asked by adambers1949 1 year ago

Answered by adambers1949 1 year ago

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Installing root CA certificates

I'm stetting up a testing environment. It's a closed environment with no access to the Internet when it's in use. The environment is launched from AWS and consists of a… (read more)

I'm stetting up a testing environment. It's a closed environment with no access to the Internet when it's in use.

The environment is launched from AWS and consists of an Ubuntu 18 desktop and a Ubuntu Server running Apache. The desktop is able to successfully load the website, but with a cert error that the certificate isn't trusted.

When the Ubuntu Desktop launches, it has a fresh install of Firefox, and therefore all the directories in the users home folder are not yet setup for Firefox, including the database where the root CAs are stored.

I'm am able to add the Root CA certificate into the Firefox cert database AFTER the machine fully boots and I run Firefox for the first time. I'm using the 'certutil' package to do this. After I load Firefox, then add the root CA certificate using certutil, I'm able to load the website without error.

I need to add this certificate to the database with the startup shell script for the machine.

Any help is greatly appreciated. Here's the commands I'm using:

  1. copy the CA cert into firefox

export ffcerts=`ls /home/testuser/.mozilla/firefox/ | grep default-release` sudo certutil -A -n "testcert" -t "TC,," -i /home/testuser/certificates/testcertCA.pem -d sql:/home/testuser/.mozilla/firefox/$ffcerts

These commands work perfectly after Firefox is run for the first time. I've even tried adding 'Firefox' (with several different switches) into my startup script without success.

Asked by goriest-02-stacker 1 year ago

Answered by goriest-02-stacker 1 year ago

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Need help to locate backed up Firefox profile to restore after Windows and Firefox re-install

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!). Now that I have re-ins… (read more)

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!).

Now that I have re-installed Firefox, I see that I have none of my saved bookmarks and so I want to restore the Firefox profile - all of it or at least the bookmarks.

I have tried following the Firefox instructions for this, but am apparently not doing it right.

I can't seem to locate the bookmarks file, for starters, in my backed up files. I find the profile but I don't find anything like places.sqlite.

Can someone help me so that I am locating the right (and complete) files, copying them correctly, and then switching to the new/old profile correctly?

Thanks in advance.

Asked by eastevens1956 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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32-bit vs 64-bit on Windows 11 22H2?

Hi there. This is my first post so bare with me.  :-) We are deploying the 32-bit version of the Firefox Browser to 4 700 clients and the 64-bit version to only 8… (read more)

Hi there.

This is my first post so bare with me.  :-)

We are deploying the 32-bit version of the Firefox Browser to 4 700 clients and the 64-bit version to only 8 clients; all clients on a 64-bit Windows 10 environment. We will migrate to Windows 11 22H2 this year. The manager for the 8 clients says he wants the 64-bits version just because it's...64-bits. No other reason.

I've read that the 64-bit version can not handle Java, Media Players like VLC and mayby some other plugins. Is that still so?

What is the main reason TODAY for using 64-bit Firefox Browser instead of 32-bit, except for the use of 4 GB+ RAM?

Regards. Anders, Göteborgs Stad, Sweden

Asked by software.maintenance 1 year ago

Answered by James 1 year ago

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downloads failing

Trying to download nord vpn and is says "failed" tried to download a receipt for the purchase of above and it says "failed" the browser on Win 10 is set to save files to … (read more)

Trying to download nord vpn and is says "failed" tried to download a receipt for the purchase of above and it says "failed" the browser on Win 10 is set to save files to downloads

Asked by Dan Morrow 1 year ago

Answered by Dan Morrow 1 year ago

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Installation issue on Win 10

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation do… (read more)

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation downloads and installs as it should. Firefox has been selected as the default browser and everything appears as it should. When I open Firefox and type in an address, nothing populates. No site will open on the screen. When I open settings in Firefox, nothing opens. When I open history, it shows that I have been to the sites that I have loaded even though they haven't shown on the browser. I have completely uninstalled Firefox and reinstalled it with the same result. I have downloaded Opera browser and it installs correctly, I have downloaded and installed Firefox from Opera and had the same result. Any ideas?

Thanks, John

Asked by bilbobagins22 1 year ago

Answered by bilbobagins22 1 year ago

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Update to beta prompt

Fx 124.0 Why am I getting these notifications? I have the latest version, but this prompt not only asks me to update, but there's no mention that it will install the bet… (read more)

Fx 124.0

Why am I getting these notifications? I have the latest version, but this prompt not only asks me to update, but there's no mention that it will install the beta 125.0 beta 1

Asked by noel_envode 6 months ago

Last reply by cor-el 2 months ago

Copy mails from one profile to another and remove duplicates

Hi, I have several profiles in Thunderbird 115.9.0 (64-bit) on Win10 with each profile having few different email accounts which got created over a period of time since … (read more)

Hi,

I have several profiles in Thunderbird 115.9.0 (64-bit) on Win10 with each profile having few different email accounts which got created over a period of time since we had changed some mail service providers (mail hosting server) earlier.

Profile A1 -Email account a -Email account b (period Jan2022 - till date) -Email account c

Profile A2 -Email account p (period Jan 2020 to May 2020) -Email account q -Email account r

Profile A3 -Email account x (period Apr 2020 to Aug 2020) -Email account y

Profile A4 -Email account z (period Jan 2017 to Dec2019)

In reality the email account "b", "p", "x" & "z" are the same.

Question 1) So how ii can merge all my emails from different emails accounts located into different Profiles into a one single mail account and profile. Please note that the option to retrieve old mails from server is not there as the service provider has changed so i want to merge all past emails into one mail folder from local TB database only.

Question 2) After merging, there might be some duplicate emails in the same folder. How do i remove the duplicates and keep single copy.

Please advise.

Thnx & Regards Tejas

Asked by Junk Mail 5 months ago

Last reply by david 2 months ago

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Firefox automatically download files .docx from facebook page as pdf

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is brok… (read more)

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

Asked by Mateusz (Mateuszy) 5 months ago

Answered by Mateusz (Mateuszy) 2 months ago

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Cannot configure AOL email account in Thunderbird

I am having trouble manually configuring an AOL email account (username@verizon.net). AOL's instructions say to manually configure the account. I tried to do that twice, … (read more)

I am having trouble manually configuring an AOL email account (username@verizon.net). AOL's instructions say to manually configure the account. I tried to do that twice, once with IMAP and the other with POP.

Now, I have two email folders in Thunderbird that I cannot use. They are both empty because I get a message box that says "Login to server imap.aol.com with username@verizon.net failed." when I try to use them. When I use the same login credentials to login to the website mail.aol.com, they work.

I have to contact AOL as to why when I try to access the account with an email client (Thunderbird and Outlook) I'm getting password errors. In the meantime, how do I delete the two email folders created incorrectly in Thunderbird?

Thanks for your help.

Asked by jarosenquist 3 months ago

Answered by jarosenquist 2 months ago