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  • Archived

Problems with Google on Firefox

On my laptop (121.0 on doze 10) I have no problems but on my desktop Firefox (121.0 on doze 10) started to struggle with Google a few months ago. Sometimes the Google sit… (read more)

On my laptop (121.0 on doze 10) I have no problems but on my desktop Firefox (121.0 on doze 10) started to struggle with Google a few months ago. Sometimes the Google site doesn't load, sometimes it loads but doesn't connect (no auto-complete, no search) and if it does work the result links often don't load when clicked. It's like Google falls asleep and then, when it wakes up, all is fine, until it nods off again. I have followed advice provided, cleared cache, cleared cookies, removed plugins and extensions, reinitiated and reinstalled. Running in safe mode seems to help, as in pages seem to load faster, but sadly does not eliminate the problems. Other browsers on this machine are not affected. No time sync issues.

Any suggestions?

TIA

Asked by Kevin McManus 8 months ago

Last reply by Kevin McManus 7 months ago

Disable update prompt

Is about:config > app.update.auto set to false sufficient, How to Disable Firefox Update Notifications: A Step-by-Step Or how about the registry? Turn Off Update … (read more)

Is about:config > app.update.auto set to false sufficient, How to Disable Firefox Update Notifications: A Step-by-Step

Or how about the registry? Turn Off Update

Asked by noel_envode 2 months ago

Last reply by Agent virtuel 2 months ago

New tab opens, cursor goes to bottom of page

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and… (read more)

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and I have to scroll to the top of the page. I'm just getting started with Windows 11 on a new computer. What happened to cause this?

Asked by John Martin 1 month ago

Last reply by John Martin 3 days ago

  • Solved

How to Restore Favicons Lost for All Bookmarks in FF 129.0.2 (64-bit)

On two occasions all of the favicons for my Bookmarks have disappeared. The only way I have been able to restore them is to open each bookmark using "Open All in Tabs" fo… (read more)

On two occasions all of the favicons for my Bookmarks have disappeared. The only way I have been able to restore them is to open each bookmark using "Open All in Tabs" for each Bookmark folder. As I have many hundreds of Bookmarks, this is an extremely time consuming process. I have done this twice. I have just encountered a third instance of this problem and would like to avoid doing it again if there is any other way to restore the favicons.

I had saved the favicons.sqlite files from the Profile, but I am unaware of any way to restore the favicons directly from this file. The favicons.sqlite file appears to be of the proper size, i.e. ~17KB. On the last occasion, following a suggested solution, I rebuilt the iconcache hoping it would also rebuild the favicons, but that was not the case. As a result, I used the above process.

Any solutions to restore the Bookmark favicons without opening all with "Open All in Tabs" would be greatly apprecuated. I don't know what has caused the favicons to disappear. I am running Firefox 129.0.2 on a Windows 11 Pro PC.

Allan

Asked by Ulysses41 1 week ago

Answered by Ulysses41 1 week ago

Date.prototype.toJSON()

Unfortunately using a date type toJSON() result is not accurate. It first apply client timezone and then convert it to json string. In my scenario I am simply read from a… (read more)

Unfortunately using a date type toJSON() result is not accurate. It first apply client timezone and then convert it to json string. In my scenario I am simply read from an API which return a none standard datetime string without its timezone (like "2020-11-21 00:00:00"), Then I try to convert it to a date using new Date("2020-11-21 00:00:00"). Then I use it in another web service but it apply my client timezone when I use JSON.stringify() method (or toJSON()). Does this behaviour is intentionally?


I read the other same question but I am not okay with it. https://support.mozilla.org/en-US/questions/1414380

Asked by A Ka 6 days ago

Last reply by A Ka 3 days ago

  • Solved

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (read more)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 6 months ago

Answered by Sean Thomas 5 months ago

K-9 email not sync with thunderbird?

I use k-9 email on android phone and tbird on desk top. I have messages on K9 I need to read on desktop but the don't appear on tbird client even though they are clearly… (read more)

I use k-9 email on android phone and tbird on desk top.

I have messages on K9 I need to read on desktop but the don't appear on tbird client even though they are clearly visible on k-9

I tried to forward it but even tho k9 appears to send it is not delivered when I look in tBird

I need attachement.

Asked by pck24 1 month ago

Last reply by Peter 3 days ago

  • Solved

Mozilla Firefox slows down when disconnecting from VPN GlobalProtect

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises w… (read more)

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises when I log out of the VPN client, such as needing to switch to a different VPN.

When I log out of the VPN client, Mozilla slows down massively. I get the following errors when trying to access websites.

PR_END_OF_FILE Timeout

I thought it was a DNS issue, but the change I made previously did not prove to be a reliable fix, and I do not actually know the root cause of what is happening. Firefox returns to normal ONLY after a full computer restart. At this point I am considering switching browsers as, despite Firefox's functionality, it is starting to interfere with my work.

I have used other VPNs, such as Fortigate VPN, and not encountered anything like this.

Any advice or guidance would be appreciated.

Asked by Candlejack 1 week ago

Answered by Candlejack 3 days ago

  • Solved
  • Locked

FireFox issue

Hi all, my website isn't opening when using firefox. But when I try to open it in chrome it opens smoothly. I'm a user of firefox and this issue is creating a mess for me… (read more)

Hi all, my website isn't opening when using firefox. But when I try to open it in chrome it opens smoothly. I'm a user of firefox and this issue is creating a mess for me. Any help welcome. Site Link: [=]

Asked by amelia.hansley1 1 week ago

Answered by cor-el 1 week ago

  • Solved
  • Archived

Saving files instead of opening and saving in TEMP folder!

Before the recent 1-2 updates, pdfs,pictures and .torrent meta files used to get saved in temp folder which I LOVED very much. Recently these are getting save in my down… (read more)

Before the recent 1-2 updates, pdfs,pictures and .torrent meta files used to get saved in temp folder which I LOVED very much. Recently these are getting save in my download folder instead of saving in the temp folder.

I changed this setting to allows ask. Still the files are getting saved in the download folder after opening.

Please assist me to resolve this issue. Thanks.

Asked by senanindya21 2 years ago

Answered by Dropa 2 years ago

  • Solved
  • Archived

Problem with uninstalling addon

Hi, i have problem with uninstalling uBlock Origin i cant remove them from extension tab. I tried refreshing firefox, reinstalling, opening firefox with troubleshoot mode… (read more)

Hi, i have problem with uninstalling uBlock Origin i cant remove them from extension tab. I tried refreshing firefox, reinstalling, opening firefox with troubleshoot mode and still nothing i dont know why is so difficult.Even when i reinstalling firefox this addon onstalling by itself even when im not logged in.Please help me. Thanks

Asked by kuba.chominski69 10 months ago

Answered by kuba.chominski69 10 months ago

  • Solved

Another program on your computer installed an add-on ... repeatedly with every restart

This issue is happening with every newly installed add-on, but not with add-ons installed on or before Aug 3, 2024. The add-ons are installed via addons.mozilla.org. To r… (read more)

This issue is happening with every newly installed add-on, but not with add-ons installed on or before Aug 3, 2024. The add-ons are installed via addons.mozilla.org. To rule out the possibility that it's happening only with specific add-ons, I also installed one of the random recommendations on that page, Augmented Steam which has 54,248 users, and it happens with that one as well.

I'll click Enable, but the prompt appears every time I restart Firefox.

What I've tried (with a restart after each attempt):

  • Clear the startup cache
  • Delete extensions.json
  • Delete compatibility.ini
  • Via about:config deleted extensions.databaseSchema and extensions.getAddons.databaseSchema
  • Excluded Add-ons from syncing

I've noticed the following in extensions.json for each of the recent add-ons after restart:

  • syncGUID changes to presumably random new value
  • active changes from true to false
  • userDisabled changes from false to true
  • seen changes from true to false

Asked by Lionel Holt 2 weeks ago

Answered by Lionel Holt 2 weeks ago

Can't enter credit card number when purchasing items

Starting maybe 2 months ago, when making online purchases, I could not enter a credit card number into the box to make a payment. (Name, address, etc is okay.) The curs… (read more)

Starting maybe 2 months ago, when making online purchases, I could not enter a credit card number into the box to make a payment. (Name, address, etc is okay.) The cursor would not "register," & the box would be greyed out. I'm running Windows 11 Pro, Firefox 129.0.2. It's not my antivirus, because I can go to Microsoft's browser (ugh), & make my purchases. Ideas? Thanks!

Asked by Hilary Anderson 6 days ago

Last reply by jonzn4SUSE 4 days ago

Search Engines Won't Respond.

When I click on the "Search" bar, my designated search engines (including Google)show on a drop-down list. No matter which engine I select, it doesn't open. None of the… (read more)

When I click on the "Search" bar, my designated search engines (including Google)show on a drop-down list.

No matter which engine I select, it doesn't open. None of the search engines will open. How do I get them online again? It seems to have happened after the last Mozilla update. Thank you.

Asked by Heather 1 week ago

Last reply by Heather 4 days ago

  • Archived

How do I turn off your firewall?

I am sick and tired of Firefox denying me access to common store websites. How do I turn off your firewall? I want to shop on Lowes.com and I cannot get access. Firefo… (read more)

I am sick and tired of Firefox denying me access to common store websites. How do I turn off your firewall? I want to shop on Lowes.com and I cannot get access. Firefox is proving recently to be more of a problem than an asset.

Asked by janetinlargo 6 months ago

Last reply by zeroknight 6 months ago

No option to pin extension to toolbar

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bit… (read more)

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bitwarden) is set to "Enabled". When I click on the three horizontal dots, however, the only options are 1) Remove, 2) Report, or 3) Manage. There's no option given to pin the extension.

Because of that, the extension basically never opens, and I am unable to use it. Does anyone have any suggestions for me? Thanks in advance.

I am running Firefox 129.0.2 (64-bit) in Windows 11 on a Surface tablet. FWIW, the extension is running fine in Chrome.

Asked by jonathan.prin 2 weeks ago

Last reply by jonathan.prin 4 days ago

Firefox freezes on opening any dropdown control in page, bookmark folder or dialog add to bookmark

Hi, after upgrade of ubuntu to 24.04 i got into problems with using Firefox. I it running on x11 with proprietary nvidia driver, no matter of source package (snap or deb … (read more)

Hi, after upgrade of ubuntu to 24.04 i got into problems with using Firefox. I it running on x11 with proprietary nvidia driver, no matter of source package (snap or deb from the Firefox repository) and no matter of safe mode the Firefox gets frozen when clicking into any dropdown control in side page, the same happens when trying to open bookmark folder in the bookmarks panel or even the dialog that opens from the star icon in address folder that should add page into the bookmarks. When running on command line, in case of the snap version there are just some warnings of some missing css file, in case of the deb version it does not output anything suspicious. I was even trying to change the UI theme (qt) as well as GTK theme in case it makes any difference, but it did not... Thanks for any help.

Asked by Mx. Sx. 6 days ago

Last reply by Mx. Sx. 4 days ago